---
description: Learn more about TriNet price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TriNet Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [PEO Software](/directory/32442/peo/software) > [TriNet](/software/192254/trinet)

# TriNet

Canonical: https://www.capterra.com.au/software/192254/trinet

Page: 1 / 7\
Next: [Next page](https://www.capterra.com.au/software/192254/trinet?page=2)

> PEO and ASO solutions, featuring an effective HR platform with self-service and mobile tools to manage your human resources needs.
> 
> Verdict: Rated **4.0/5** by 146 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TriNet?

Small and medium size businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 146 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TriNet Group
- **Founded**: 1988

## Commercial Context

- **Pricing Details**: Please contact TriNet Group for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 360 Degree Feedback
- Applicant Tracking
- Approval Process Control
- Benefits Management
- Candidate Management
- Compliance Management
- Dashboard
- Employee Database
- Employee Management
- Goal Setting/Tracking
- Interview Management
- Job Posting
- Mobile App
- Onboarding
- Payroll Management
- Payroll Reporting
- Performance Review Management
- Recruitment Management
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Tax Compliance
- Time & Attendance
- Time Tracking
- Training Management

## Integrations (18 total)

- 360Learning
- BambooHR
- Boon
- Box
- Carta
- Electric AI
- G-P
- Google Cloud
- Greenhouse
- JazzHR
- Lattice
- Multiplier
- Okta
- OneLogin
- QuickBooks Online

... and 3 more integrations

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)

## Related Categories

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Performance Management Software](https://www.capterra.com.au/directory/30061/performance-appraisal/software)
- [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software)
- [Time and Expense Software](https://www.capterra.com.au/directory/30080/time-and-expense/software)

## Alternatives

1. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7185 reviews)
2. [Paychex Flex](https://www.capterra.com.au/software/119841/paychex-flex) — 4.2/5 (1793 reviews)
3. [Gusto](https://www.capterra.com.au/software/131882/gusto) — 4.6/5 (4197 reviews)
4. [Dayforce HCM](https://www.capterra.com.au/software/114628/dayforce-hcm) — 4.3/5 (1056 reviews)
5. [QuickBooks Payroll](https://www.capterra.com.au/software/174981/quickbooks) — 4.5/5 (980 reviews)

## Reviews

### "Comprehensive HR Services" — 5.0/5

> **Hussein** | *18 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Payroll processing, tax filing, benefits administration, onboarding, and employee relations all in one platform.
> 
> **Cons**: TriNet can be expensive, especially for small businesses. Costs are typically per employee per month or a percentage of payroll, which adds up.

-----

### "Small business beware" — 1.0/5

> **Marcus** | *26 July 2024* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: TriNet should be a good platform for streamlining payroll and healthcare. Unfortunately their service fails them continuously.
> 
> **Cons**: Bureaucracy and bullying. 
Complete failure to deliver R\&D tax credits over a FOUR YEAR period.
If you are a small business do not allow TriNet to claim your R\&D tax credits as we have been trying to recover our from them for over 3 years. 
TriNet give no assistance or service in filing for these refunds and then blame you, the small business customer for missing details. They then withhold you refunds until ALL of their customers returns are approved by the IRS so you are actually penalised for being a TriNet subscriber.
TriNet explain aware their service failures as policy and consistently fail in onboarding and support. They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no notice and no ability to remedy. 
When they terminate your contract they withhold your employees payroll despite the fact that they have no credit risk.
> 
> Awful.
Poor training
Poor communication
Poor onboarding
Bullying 
Bureaucracy

-----

### "User friendly software for smaller businesses with one location." — 4.0/5

> **Amanda** | *20 October 2025* | Human Resources | Recommendation rating: 7.0/10
> 
> **Pros**: I used TriNet when it was still Zenefits. Overall, I think the software was very easy to use for payroll and employee pay, benefits administration, performance reporting and tracking, onboarding, and employee management. I will say, the program was easy to navigate, which allowed for a very minimal learning curve, which I appreciated.
> 
> **Cons**: I would not recommend TriNet if you have multiple companies that you need to manage within one system. This made payroll management and running reports quite the ordeal. I had to run the same report, in each company profile, and then combine the data. When you're doing this for 8 companies, it can be annoying. The other thing about TriNet was the payroll compliance issues. It would take a representative FOREVER to acknowledge receipt and then even longer for an answer. I had to stay on top of them constantly.
> 
> TriNet is very user friendly, easy to navigate and great for a small business. It is intuitive and somewhat customizable. I can't say it was a great value for money. For less costs, we could have switched to UKG. We ended up leaving them for ADP due to having multiple companies that we needed to manage that TriNet was just not capable of doing under one dashboard.

-----

### "Small startups to bigger vendors" — 3.0/5

> **Rajesh** | *14 December 2025* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: Trinet was good for HR and Payroll. Working with their staff. It’s time management system was quite reliable.
> 
> **Cons**: Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful.
> 
> Trinet was a bigger company. They didn’t want to spend time and effort for smaller start ups. Mergers are generally messy for their customers.

-----

### "TRINET SOLUTIONS" — 4.0/5

> **Verified Reviewer** | *8 January 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Trinet was really helpful for our organization. It helped us organize everything we needed as a new organization. It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already had so much to do.
> 
> **Cons**: We were a new organization so all the information was a bit overwhelming. It was confusing to understand how exactly Trinet worked \& each segmented division.
> 
> It was great. iT was a huge help since we were so new. Trinet was very supportive and walked us through each element of HR. And helped decrease our risk and liability.

-----

Page: 1 / 7\
Next: [Next page](https://www.capterra.com.au/software/192254/trinet?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/192254/trinet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192254/TriNet/> |
| en-AE | <https://www.capterra.ae/software/192254/trinet> |
| en-AU | <https://www.capterra.com.au/software/192254/trinet> |
| en-CA | <https://www.capterra.ca/software/192254/trinet> |
| en-GB | <https://www.capterra.co.uk/software/192254/trinet> |
| en-IE | <https://www.capterra.ie/software/192254/trinet> |
| en-IL | <https://www.capterra.co.il/software/192254/trinet> |
| en-IN | <https://www.capterra.in/software/192254/trinet> |
| en-NZ | <https://www.capterra.co.nz/software/192254/trinet> |
| en-SG | <https://www.capterra.com.sg/software/192254/trinet> |
| en-ZA | <https://www.capterra.co.za/software/192254/trinet> |
| es | <https://www.capterra.es/software/192254/trinet> |
| es-AR | <https://www.capterra.com.ar/software/192254/trinet> |
| es-CL | <https://www.capterra.cl/software/192254/trinet> |
| es-CO | <https://www.capterra.co/software/192254/trinet> |
| es-CR | <https://www.capterra.co.cr/software/192254/trinet> |
| es-DO | <https://www.capterra.do/software/192254/trinet> |
| es-EC | <https://www.capterra.ec/software/192254/trinet> |
| es-MX | <https://www.capterra.mx/software/192254/trinet> |
| es-PA | <https://www.capterra.com.pa/software/192254/trinet> |
| es-PE | <https://www.capterra.pe/software/192254/trinet> |
| it | <https://www.capterra.it/software/192254/trinet> |
| pt | <https://www.capterra.com.br/software/192254/trinet> |
| pt-PT | <https://www.capterra.pt/software/192254/trinet> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"TriNet","description":"TriNet has been a leader in HR solutions for over 30 years. This reflects a track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.\n\nTriNet helps simplify complex HR challenges by offering a unified platform, integrating payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on strategic priorities.\n\nServices include industry-specific HR expertise, access to premium employee benefits, and advanced technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits admin, time tracking, performance management, learning and development, and analytics.\n\nTriNet’s service model combines personalized support from assigned HR professionals. This helps deliver timely best-practice-guidance tailored to each client’s needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8270bed6-fe42-4ef4-8c9c-cc213581b133.webp","url":"https://www.capterra.com.au/software/192254/trinet","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/192254/trinet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":146,"ratingValue":4.0},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/192254/trinet#faqs","mainEntity":[{"name":"What Is TriNet?","@type":"Question","acceptedAnswer":{"text":"TriNet has been a leader in HR solutions for over 30 years. This reflects a track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.TriNet helps simplify complex HR challenges by offering a unified platform, integrating payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on strategic priorities.Services include industry-specific HR expertise, access to premium employee benefits, and advanced technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits admin, time tracking, performance management, learning and development, and analytics.TriNet’s service model combines personalized support from assigned HR professionals. This helps deliver timely best-practice-guidance tailored to each client’s needs.","@type":"Answer"}},{"name":"Who Uses TriNet?","@type":"Question","acceptedAnswer":{"text":"Small and medium size businesses.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"PEO Software","position":2,"item":"/directory/32442/peo/software","@type":"ListItem"},{"name":"TriNet","position":3,"item":"/software/192254/trinet","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/192254/trinet#breadcrumblist"}]}
</script>