--- description: Learn more about Parcel Tracker Mailroom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parcel Tracker Mailroom Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mailroom Management Software](/directory/30579/mailroom-management/software) > [Parcel Tracker Mailroom](/software/190220/parcel-tracker) # Parcel Tracker Mailroom Canonical: https://www.capterra.com.au/software/190220/parcel-tracker Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/190220/parcel-tracker?page=2) > Parcel management software for residential, student housing, co-working \& more. Scan received packages and get e-signatures on pickup. > > Verdict: Rated **4.8/5** by 183 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Parcel Tracker Mailroom? Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 183 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Deepfinity - **Location**: London, UK - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 67.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is available on a monthly subscription basis, starting from $30 based on the building size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Bahamas, Bahrain, Brazil, Canada, China, Costa Rica, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Japan, Malaysia, Malta, Mexico, New Zealand and 10 more ## Features - Alerts/Notifications - Barcode/Label Management - CASS Certified - Customer Database - Delivery Management - Intelligent Mail Support - Label Printing - Package Tracking - Reporting & Statistics - Routing - Shipping Labels - Signature Capture - Status Tracking - Third-Party Integrations ## Integrations (10 total) - Entrata - Kinetic - MRI Property Management - MRI Residential Management - Microsoft Entra Verified ID - SAP Ariba - StarRez - Yardi Facility Manager - Yardi Kube - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mailroom Management Software](https://www.capterra.com.au/directory/30579/mailroom-management/software) ## Related Categories - [Mailroom Management Software](https://www.capterra.com.au/directory/30579/mailroom-management/software) - [Courier Software](https://www.capterra.com.au/directory/10046/courier/software) ## Alternatives 1. [DocuPost](https://www.capterra.com.au/software/1015217/docupost) — 4.8/5 (66 reviews) 2. [Postage $aver](https://www.capterra.com.au/software/181635/postage-aver) — 4.9/5 (164 reviews) 3. [PitneyShip](https://www.capterra.com.au/software/141168/PitneyShip) — 4.6/5 (138 reviews) 4. [Stamps.com](https://www.capterra.com.au/software/90069/stamps-com) — 4.4/5 (919 reviews) 5. [Notifii Track](https://www.capterra.com.au/software/136495/notifii) — 4.8/5 (542 reviews) ## Reviews ### "Not disappointed at all" — 5.0/5 > **Misty** | *13 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking. The app is consistently dependable and makes mail tracking feel modern and efficient for today’s workplace. If you want it to sound more casual or more professional, I can tweak the tone. > > **Cons**: There are no major drawbacks to note. While no system is perfect, Parcel Tracker has been reliable and effective, with only minimal room for improvement. > > We transitioned from a generic Excel spreadsheet system to Parcel Tracker, and the difference has been outstanding. Tracking packages is now effortless, more secure, and far better organized, without worrying about too many people having unrestricted access. ----- ### "Excellent Customer Service" — 5.0/5 > **Jocelyn** | *10 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The app is easy to use. We have employees who are not tech savvy and have been able to use it without a problem. > > **Cons**: There wasn't anything I disliked except it wasn't easy to use offline if you don't have cell service or wifi. We were supposed to be able to upload when we had service. > > Overall, Parcel Tracker is a great app. Customer service is excellent. They are very proactive by calling or emailing to check in on you. ----- ### "Parcel Tracker Amazing Product\!\!" — 4.0/5 > **Sandra** | *20 March 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: Parcel Tracker offers fast and simple package intake using any smartphone camera, eliminating the need for special hardware and supporting all couriers—even handwritten labels. It automatically notifies recipients via multiple channels like email, SMS, or Slack, which significantly reduces pickup delays and recipient inquiries. The platform also strengthens security by capturing e‑signatures or photo proof at handoff and provides robust analytics tools such as real‑time parcel flow reporting and audit trails to improve operational efficiency. > > **Cons**: Parcel Tracker is designed strictly for internal mailroom management and does not support broader courier or supply‑chain logistics functions, which may limit its use for more complex delivery operations. Pricing begins reasonably at $67 per month, but costs may increase for high‑volume environments or larger organizations with more complex needs. As with any workflow‑dependent system, consistent staff participation in scanning and logging is essential, and inconsistent usage can compromise tracking accuracy > > Parcel Tracker is a highly efficient and user‑friendly solution for organizations looking to modernize and streamline their internal parcel‑handling processes. It excels in automation, security, and reporting, making it an excellent fit for residential buildings, universities, coworking spaces, and office settings that manage large volumes of incoming packages. While it is not intended to replace courier‑side logistics systems, its strong feature set, excellent user satisfaction, and accessible free tier make it a compelling choice for most internal mailroom environments. ----- ### "Highly Recommend" — 5.0/5 > **Cris** | *22 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Very user friendly software. Easy to set up recipients. For us it was important that you could add multiple emails for notification and Parcel Tracker was the only one out of the apps we were looking at that offered that feature. The times we've had issues, customer support has been quick in resolving the issues. I thought with us in Canada and the app based out of the UK, support would be an issue because of the time difference and I've always gotten a response right away. > > **Cons**: Sometimes the android app is glitchy but this has always be resolved right away. Other than that, no issues. > > We use to track our packages manually and this has made that process so efficient. I would highly recommend if need to track incoming office packages. It's easy to scan a package, for the recipient to be notified and for them to check out the package on the iPad. ----- ### "Simple & Effective Digital Tool with Potential" — 5.0/5 > **Danielle** | *23 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Great app for going digital, especially in residential settings. Prior to Parcel, our tracking system for senior residents involved manually logging items in and out of a binder, which had its own pros and cons. Parcel allows us to better track packages, especially in situations where staff, residents, or couriers cannot provide clear answers. The web browser interface is fantastic for visual learners—you can create customized views to filter what is and isn’t needed. > > **Cons**: Images do not always upload after submitting. It would be helpful if the app automatically prompted a photo instead of requiring the extra step to select “take a photo.” Logged items also do not always sync across different users and devices. > > Parcel has been a great tool for transitioning from manual to digital tracking, especially in residential settings with multiple users. It has improved visibility and made package management easier. With a few fixes—like syncing and photo uploads—it could be even better. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/190220/parcel-tracker?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/190220/parcel-tracker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data