---
description: Learn more about Novagems price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Novagems Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Manage Staff Scheduling, Time Tracking \& Payroll With One Simple App
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Novagems?

Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novagems
- **Location**: Burnaby, Canada
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Please contact Novagems directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Asset Tracking
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Customer Database
- Employee Database
- Employee Management
- Event Management
- GPS
- Geofencing
- Historical Reporting
- Investigation Management
- Job Management
- Mobile Access
- Payroll Management
- Performance Management
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- Routing
- Security Management
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Status Tracking
- Time Off Management
- Timesheet Management
- Visitor Management
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Security Software](https://www.capterra.com.au/directory/30595/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.capterra.com.au/directory/30595/physical-security/software)
- [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software)
- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Rostering Software](https://www.capterra.com.au/directory/30756/employee-scheduling/software)
- [GPS Tracking Software](https://www.capterra.com.au/directory/31399/gps-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5059 reviews)
2. [Wageloch](https://www.capterra.com.au/software/196911/wageloch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.capterra.com.au/software/115536/findmyshift) — 4.6/5 (1180 reviews)
4. [7shifts](https://www.capterra.com.au/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)
5. [QuickBooks Time](https://www.capterra.com.au/software/148488/tsheets) — 4.7/5 (6996 reviews)

## Reviews

### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *7 August 2024* | Security & Investigations | Recommendation rating: 8.0/10
> 
> **Pros**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Cons**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

-----

### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 April 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Cons**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

-----

### "Not the Best, Not the Worst" — 3.0/5

> **Scott** | *6 August 2024* | Security & Investigations | Recommendation rating: 4.0/10
> 
> **Pros**: Still currently learning the system right now.
> 
> **Cons**: In the inability to create a working and master schedule.
> 
> 3 out of 5, too time consuming when dealing with 120 officer's schedules that cannot be rolled over in a single batch

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### "Productivity Enhancement" — 5.0/5

> **Komal** | *6 August 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent Customer service and support and quick Response
> 
> **Cons**: One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.
> 
> I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization.

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### "Best security scheduling" — 5.0/5

> **Justus** | *24 April 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Love the GPS feature love the scheduling feature love how They accept feedback
> 
> **Cons**: Sometimes the app crashes or the GPS lag sometimes
> 
> I love it Makes my life so much easier and scheduling and coordinating

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## Links

- [View on Capterra](https://www.capterra.com.au/software/188725/novagems)

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| en-AU | <https://www.capterra.com.au/software/188725/novagems> |
| en-CA | <https://www.capterra.ca/software/188725/novagems> |
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