--- description: Learn more about Detrack price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.com.au/software/188592/detrack Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/188592/detrack?page=2) > Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Detrack? e-Commerce stores and retailers Construction and building suppliers Logistics and distribution providers Food and beverage suppliers Automotive specialists Field services and trades ... plus much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - Accounting - Activity Dashboard - Alerts/Notifications - Carrier Management - Communication Management - Customer Database - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - For Freight Operations - Fuel Management - GPS - Geofencing - Historical Reporting - Inventory Management - Label Printing - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Performance Metrics - Quotes/Estimates - Rate Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Status Tracking - Third-Party Integrations - Transportation Management - Vehicle Management - Vehicle Tracking - Warehouse Management - eCommerce Management ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Delivery Management Software](https://www.capterra.com.au/directory/31261/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.capterra.com.au/directory/31261/delivery-management/software) - [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software) - [Logistics Software](https://www.capterra.com.au/directory/30081/logistics/software) - [Fleet Management Software](https://www.capterra.com.au/directory/20007/fleet-management/software) - [Courier Software](https://www.capterra.com.au/directory/10046/courier/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.com.au/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.capterra.com.au/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews) 3. [OptimoRoute](https://www.capterra.com.au/software/161579/optimoroute) — 4.6/5 (248 reviews) 4. [Track-POD](https://www.capterra.com.au/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.capterra.com.au/software/219013/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Super simple and cost effective TMS" — 5.0/5 > **Ian** | *13 February 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Detrack is super simple software to both set up and use. Possibly the best support desk i've come across for responses and assistance. I've seen systems with similar functionality and many multiple x price. > > **Cons**: The only negatives i can give is that its taken us a year to get to the advanced point we are now. no fault of the software it just takes time. > > The system has changed the way both our fleet and company operate their first/final mile and added visibility to our customers. ----- ### "Good com's and genuine customer service" — 5.0/5 > **Daniel** | *9 October 2024* | Package/Freight Delivery | Recommendation rating: 8.0/10 > > **Pros**: Progressiveness of updates and communication > > **Cons**: Nothing comes to mind. Ive been happy with almost everything. > > Communication through the setup was great. Hiccups were addressed quickly and thoughtfully. ----- ### "Customers love it" — 5.0/5 > **Brett** | *27 June 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Live tracking Client Portal Live etas Automatic pods emailed > > **Cons**: Online portal should show less information to customers ----- ### "Detrack delivery system for a florist" — 5.0/5 > **Wayne** | *27 June 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, ability to provide evidence of delivery. > > **Cons**: None, it has been working for a few years with no dramas > > Great experience, I even recommended this to other florists in the industry ----- ### "Simple and sophisticated" — 5.0/5 > **Brendan** | *24 December 2024* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: Simple tool to use, sophisticated enough for our small business and makes the process of delivery and POD easy and accurate > > **Cons**: Shifting the sequence of deliveries is cumbersome. > > We have been using Detrack for the past 3 years and wouldn't be able to do what we do without it. It is cost effective and our team finds it easy to use. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/188592/detrack?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/188592/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data