--- description: Learn more about Guusto price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guusto Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Guusto](/software/186209/guusto) # Guusto Canonical: https://www.capterra.com.au/software/186209/guusto Page: 1 / 140\ Next: [Next page](https://www.capterra.com.au/software/186209/guusto?page=2) > Cloud and mobile-base employee recognition software that reaches every worker, from office to frontline, manage rewards, and more. > > Verdict: Rated **4.9/5** by 3466 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guusto? Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 3466 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Guusto - **Location**: Vancouver, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 4.80 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Scalable Recognition: Crawl → Walk → Run Guusto is built to grow with you. Start small by empowering HR or managers to send recognition (Crawl), expand to peer-to-peer programs when your culture is ready (Walk), and scale company-wide for maximum impact (Run). Only pay full price for senders, so more money goes directly to your people. Anyone can be recognized without needing an account, including full-time, hourly, seasonal, contingent workers, and even customers. Learn more about our flexible, scalable pricing options on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customer Activity Tracking - Leaderboards - Loyalty Cards - Loyalty Program - Manager-to-Employee Recognition - Nominations - Peer-to-Peer Recognition - Reporting/Analytics - Rewards Catalog - Rewards Management - eCards ## Integrations (22 total) - ADP Next Gen HCM - AlexisHR - Dayforce HCM - Factorial - Gusto - HR Partner - HRIS - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - Namely - Okta - OneLogin ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) - [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5120 reviews) 2. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2908 reviews) 3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews) 4. [Workhuman](https://www.capterra.com.au/software/125670/workhuman) — 4.8/5 (2157 reviews) 5. [Awardco](https://www.capterra.com.au/software/140428/awardco-employee-performance) — 4.9/5 (4846 reviews) ## Reviews ### "Fabulous Customer service\!" — 5.0/5 > **Cindy** | *25 February 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, wide variety of vendors. Great customer Service. Stayed with me every step of the way until all issues were resolved to my satisfaction. > > **Cons**: No access to a live voice to address issues. It was difficult to find assistance googling Guusto until I realized I was misspelling it. Was spelling it with one "u". > > I had a very good experience, customer service was very helpful, and resolved my issue rapidly and completely, and stayed with me the entire process until everything was resolved. ----- ### "Easy and Convenient Rewards" — 5.0/5 > **Bushra** | *23 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: liked Guusto most because it makes employee recognition and rewards very easy and meaningful. The platform is simple to use, allows instant sending of gift cards, and helps companies appreciate their employees and customers in a convenient way. I also like that recipients can choose their own gift cards, which makes the reward more personal and useful. > > **Cons**: One thing I liked least about Guusto is that some smaller or local retailers are not always available in the gift card options. Expanding the variety of merchants, especially local businesses, could make the platform even better for users. > > My overall experience with Guusto has been very positive. The platform is easy to use, sending and receiving gifts is simple, and the process is smooth and quick. I also like the flexibility of choosing different gift cards, which makes the experience more personal and convenient. ----- ### "No comment" — 2.0/5 > **Kaylin** | *26 October 2024* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: We can win boards and redeem them for the items that we like > > **Cons**: Sometimes it can be a difficult to comprehend to redeem our Rewards where we have to go to HR to get assistance > > I love the fact that every time I get a reward I can redeem on for a prepaid gift card ----- ### "Guusto feedback from Cansel Administrator (Canada and US)" — 5.0/5 > **Verified Reviewer** | *29 January 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Guusto Recognition Program delivers strong value for money by offering an effective and user-friendly platform for employee recognition. Its intuitive design makes it easy for both managers and employees to navigate and use the system without extensive training. The customer support team is responsive, helpful, and reliable, ensuring issues are addressed quickly and professionally. Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture. Overall, the program enhances employee motivation and engagement by making recognition simple, accessible, and impactful, making it a valuable tool for organizations seeking to strengthen their recognition and reward initiatives. > > **Cons**: At the moment, I haven’t identified any issues. So far, I’ve been satisfied with the system, and my coworkers have expressed the same positive feedback. > > I am happy with the system because it is easy to use, efficient, and well designed to support employee recognition. The platform is intuitive, making it simple to navigate and complete tasks without confusion. I especially appreciate the customer support team at Guusto, as they are very responsive and helpful whenever I have questions or encounter issues. Their prompt and professional assistance makes the overall experience much smoother and more reliable. So far, I have not identified any major problems with the system, and I am satisfied with its performance. Overall, Guusto provides a positive and valuable user experience. ----- ### "Great and user-friendly recognition platform" — 5.0/5 > **Karen Valerie** | *1 April 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the variety of gifts are two of the things I like most about Guusto. I highly recommend this recognition platform. > > **Cons**: I can't think of anything that I don't like about Guusto for now, so far it's meeting all my expectations. > > I have been using this to recognize my colleagues and I have no trouble in using it. The ease of use navigating the platform makes a real difference for a user like me. ----- Page: 1 / 140\ Next: [Next page](https://www.capterra.com.au/software/186209/guusto?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/186209/guusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data