--- description: Learn more about Abacus Private Cloud price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Abacus Private Cloud Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Cloud Management Software](/directory/30852/cloud-management/software) > [Abacus Private Cloud](/software/183454/abacus-private-cloud) # Abacus Private Cloud Canonical: https://www.capterra.com.au/software/183454/abacus-private-cloud Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/183454/abacus-private-cloud?page=2) > Tailored cloud environments with data storage, application hosting, cyber security protection, and live support are purpose-built to me > > Verdict: Rated **3.7/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Abacus Private Cloud? Abacus Private Cloud is the ideal solution for any practitioner looking to outsource the management of all aspects of its firm's technology while ensuring that all of its data is secure. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 117 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: CARET - **Location**: San Diego, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: USD 200.00 - **Pricing Details**: Please contact CARET for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Capacity Analytics - Capacity Planning - Collaboration Tools - Compliance Management - Diagnostic Tools - Electronic Signature - File Sharing - For Legal Professionals - Live Chat - Maintenance Scheduling - Meeting Management - Performance Analysis - Remote Support Software - Reporting/Analytics - Scheduling - Screen Sharing - Softphone Software - Task Management - Third-Party Integrations - Video Conferencing ## Integrations (13 total) - Comm-unity - Constant Contact - Dropbox Business - Google Drive - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft PowerPoint - Microsoft Word - OneDrive - QuickBooks Online Advanced - QuickBooks Time ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Management Software](https://www.capterra.com.au/directory/30852/cloud-management/software) ## Related Categories - [Cloud Management Software](https://www.capterra.com.au/directory/30852/cloud-management/software) - [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software) - [Server Management Software](https://www.capterra.com.au/directory/10019/server-management/software) - [Remote Work Software](https://www.capterra.com.au/directory/31855/remote-work/software) - [Legal Document Management Software](https://www.capterra.com.au/directory/10049/legal-document-management/software) ## Alternatives 1. [DoiT](https://www.capterra.com.au/software/1033442/doit) — 4.8/5 (56 reviews) 2. [Site24x7](https://www.capterra.com.au/software/168192/site24x7) — 4.7/5 (344 reviews) 3. [Google Cloud](https://www.capterra.com.au/software/170983/google-cloud-platform) — 4.7/5 (2262 reviews) 4. [AWS CloudFormation](https://www.capterra.com.au/software/205397/cloudformation) — 4.5/5 (106 reviews) 5. [Datadog](https://www.capterra.com.au/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) ## Reviews ### "Down Time, Latency issues hurts our business" — 1.0/5 > **Harry** | *20 November 2024* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: 5 years ago good but too expensive. We have been a client for over 10 years > > They changed their name to Caret and it only got worse. We are looking to post online publicly how dissatisfied we are with Caret/AbacusNext cloud service. It is a consistant ongoing problems with the loging into the cloud, latency issues and lack of concern on their part about the down time and loss of business for us. We would be happy to join a class action against Caret / AbacusNext to get out of our contract and move on. ----- ### "A Robust solution for today's mobile office needs" — 5.0/5 > **Ada** | *27 August 2018* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The software has a wealth of features that can make tracking cases and billing so much easier. > > **Cons**: It does take a while to learn most of the features but it is worth the time. > > Customer rep went above and beyond for me. He did the following for me: He helped me update a laptop running remote access to the APC Cloud so the toolbar could be updated to include a size retractable feature; reinstalled the Message Slips icon; updated java; and created access in the APC to scan folders located on the local computer for 2 laptops accessing the APC. He also recommended the use of micro SD cards to expand storage capabilities for the laptops included in our Abacus subscription. This was really important because these laptops have limited resources and performing Windows updates was becoming impossible. Rep did all of this without missing a beat. Our lives were made a whole lot easier today because of rep' diligent help\! Thank you so very much\!” ----- ### "Lifesaver billing and calendaring program" — 5.0/5 > **Debra** | *11 June 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: With the recent pandemic, I had to act fast to get up and running my own firm. Having Abacus Private Cloud in place allowed me to bill on time and accurately. > > **Cons**: I had this software and was not using it adequately. > > The billing program pays for itself in less than an hour. ----- ### "Extremely Disappointing Product" — 1.0/5 > **Verified Reviewer** | *29 January 2019* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: There is nothing I like about this product. > > **Cons**: The on-boarding process was a complete failure. Originally we tried to migrated from a private cloud to Abacus Private Cloud and from Amicus to AbacusLaw. The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. I asked the company several times to switch us back to Amicus. Finally, when they were faced with completely failure of the transition, they switched us back to Amicus so that we did not miss our billing cycle, something they promised would never happen. Since that time, we have done nothing but struggle with this company to maintain an environment that would allow Amicus to function with QuickBooks. They have not been able to maintain a constant link between their product and QuickBooks. It takes days to reestablish the link. Their tech support is not very responsive and they are not very aware of reoccurring problems, which indicates to me that they have a high turnover of personnel. They have assigned multiple people to our account in the past 12 months to resolve our persistent problems with their product. They are replaced or disappear without notice to us. As of today, we may wait days for a response from them. All of this is documented. It was a mistake to migrated from our private cloud environment to this company. > > Extremely poor from the initial on boarding process until today. I don't see any capacity or willingness on the part of this company to improve their deficient service. I have been trying to overcome this with them from two year and at this point, I give up. We have made the decision to transition to a better environment. ----- ### "Bate and Switch" — 4.0/5 > **Verified Reviewer** | *15 February 2019* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: Ease of access from anywhere on any computer. > > **Cons**: Initial sizing of systems needs was way off; forced me into poor service or 30% price increase and you are stuck with the contract even though it was their mistake. > > Support is good but not really 24/7; after normal hours they will call you back when they can; ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/183454/abacus-private-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/183454/abacus-private-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data