17 years helping Australian businesses
choose better software

About TextP2P

TextP2P is an easy to use, affordable SMS Marketing system that allows you to create sequences of text, email, and ringless voicemail.

Learn more about TextP2P

Pros:

M already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages.

Cons:

So far we’ve not run into anything we don’t like.

TextP2P ratings

Average score

Ease of Use
4.9
Customer Service
5.0
Features
4.9
Value for Money
4.9

Likelihood to recommend

9.7/10

TextP2P has an overall rating of 4.9 out 5 stars based on 112 user reviews on Capterra.

Have you used TextP2P before?

Share your experiences with other software buyers.

Filter reviews (112)

Dr. Sherri
Dr. Sherri
Professional Speaker & Published Author in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The Most Effective Relationship Marketing and Connection Tool Ever!

5.0 6 years ago

Comments: Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

Pros:

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

Cons:

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

Michelle
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Text P2P Revolutionized my Business

5.0 6 years ago

Comments: Text P2P has made my business process easier. It's easy to capture phone numbers and email addresses with the MailChimp integration and then put them through my sales funnel thanks to the workflow automations. I'm able to more easily stay in touch with and build relationships with clients/customers, as well as offer more value with the workflow automations when I have a new training or want to add value to my audience. Their customer service is very responsive, which has been helpful when I have needed to have various features explained better or if I've ever had any issues. They're always on it right away.

Pros:

It's easy to use whether I'm on my phone or the computer. I am able to catch up with and check on my coaching clients easily by sending one text and then responding and relationship building individually in my Text P2P inbox. I use the automation to remind clients of monthly or yearly renewals. This system has saved hours of time for my business, which has allowed me to focus on more income bringing activities to increase my overall ROI.

Cons:

Nothing. I love it. Any time I've had any issues, the company has fixed them or improved upon them immediately.

Jenny
Director in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple straightforward product

4.0 last year

Pros:

Relatively easy to use and very easy to set up. Lots of tutorials.

Cons:

Sometimes felt a little clunky like I had to figure out manual workarounds.

Melissa
Data Administrator in US
Religious Institutions, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly recommend TextP2P

5.0 last year

Comments: I actually use TextP2P in my day to day job and in my volunteer position on a board of directors. I liked it so much at my job that when we were looking for a program for or board, I recommended TextP2P!

Pros:

The product is easy to use. The texting is the best feature because we can have a conversation in real-time.

Cons:

The only thing that we were disappointed with was that we couldn’t receive the emails in the TextP2P platform. A minor inconvenience to go to an email program though.

James
James
Owner in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product - great support - would recommend

5.0 4 years ago

Comments: Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.

Pros:

I’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.

Cons:

Don’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.

Kristen
Owner in US
Online Media, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Network Marketing

5.0 7 months ago

Comments: 1000000% has changed my business!! I love it!!!

Pros:

I can schedule and my business is automated!! I can contact all members easily

Cons:

I wish I could select names from contacts to send a mass message to instead of creating a list campaign.

Megan
Business Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Text P2P Owner Review

5.0 7 months ago

Comments: 10/10 recommend to all my fellow entrepreneurs

Pros:

Love being able to contact my customers real time as well as schedule texts to streamline efforts!

Cons:

Haven’t found anything that I don’t like yet!

Aimee
Aimee
Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Dramatic Improvement in Reply Rate vs Email

5.0 2 years ago

Pros:

This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.

Cons:

There's nothing I do not like about this software.

Tom
Tom
Director of Engineering in US
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect Tool for my Business

5.0 6 years ago

Comments: Very effective in helping me grow my business. P2P simply works better than email.

Pros:

It is very user friendly. Not difficult to set up and use.

Cons:

Honestly nothing negative to report. Works perfect for what I need.

Amy
Health and fitness coach in US
Online Media, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Highly recommend

5.0 6 months ago

Pros:

The ease of connecting with my clients in multiple ways

Cons:

I have no cons to report at this points

Sharon
Health & Fitness Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Best marketing tool yet!

5.0 3 years ago

Comments: [SENSITIVE CONTENT] is so helpful, kind and friendly. He checks in on me, makes sure I'm getting my moneys worth with the product and immediately responds when I have questions. My experience is an A+ and I highly recommend this product to you!

Pros:

I like being able to separate my contacts in different lists so I can send mass texts. Mass texts has been a game changer because I'm not having to spend all day sending individual messages and texting from a phone number is SO much better and more personable. Love this!

Cons:

I haven't found a dislike on this software yet! Everything is easy to use and navigate and I've only scratched the surface on what this product can do for my business. I'm excited to start utilizing more of the program in the future.

Kerri
Entrepreneur in US
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Following up made easy ..

5.0 6 years ago

Comments: The P2P system has improved my follow up and gave me an easier way to organize my leads and contacts. Helping me buld and maintain more relationships. Very efficient, easy to use, and my sales have increased.

Pros:

Easy to use , lots of features, extras, and personal service.

Cons:

I think anything I had a problems with was just user error.

Rachael
Realtor in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

TextP2P

5.0 5 years ago

Comments: Excellent. The support system was always quick to respond and help me with my questions.

Pros:

It has brought new tools for growth in my business moving forward.

Cons:

Would love to have script ideas to use as auto text responds back to clients.

Steve
Vice president in US
Furniture, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

P2P review

5.0 5 years ago

Comments: i would give it 10

Pros:

Very Easy to use and it keeps track of all my contacts

Cons:

Simplicity and workflows automation and being able to create many lists is a bounus

Adam
Owner in US
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Cautiously Optimistic

5.0 4 years ago

Comments: I was cautiously optimistic about this product when I started the free trail but was quickly impressed with the amount of people I could reach via text with a simple click of a button. Highly recomended

Pros:

The simplicity in design and ease of use. I get a notification every time a prospective customer responds and importing lists are simple.

Cons:

The only features that would be more beneficial would be a mobile platform that had more functionality but that doesn't keep me from using this product.

TextP2P Response

4 years ago

Thank you for the great review. In regard to the mobile platform, although we don't yet have a mobile app, the site is completely responsive and mobile friendly so you can open a browser on your mobile device and have access to the full application. Also you can turn on the feature, text forwarding and replies so you can receive and respond to all text messages right from your phone's existing messaging app.

Jennifer
6 Star Diamond Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

My virtual assistant!

5.0 6 years ago

Comments: P2P helped me streamline the communication process and bridge that gap between my customers and I . It created a real time dialog I was Not getting with my email blasts. Had pointers on wording which is huge and over all has helped me organize my customer base and spend less time chasing people.

Pros:

Streamlined my processed and offered a service to reach people where they are! Not on email- but devices!

Cons:

No complaints. It was easy to navigate and has great customer service for when I did Have user error.

Deborah
Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great product

5.0 3 years ago

Comments: Great customer service, and very easy to use.

Pros:

This text messaging platform is very easy to use, I love that my clients can respond back to me. I love that I can include emoji’s and pictures with the text messages. It’s very affordable, the customer service is awesome. Anytime I’ve had a question they’ve been very quick to respond and deal with any issue or question I’ve had with the product/service. This saves me a ton of time and is worth the money.

Cons:

I dislike not being able to see how many people have opened my text message, and it would be really great if they could develop an app. Other than that it’s great, I’m sure that’s something they’ll develop in the future.

Jessica
Online health & Fitness Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

I'M IN LOVE!!!!

5.0 6 years ago

Pros:

I am loving how easy this system is to set up as well as get in contact with my clients and team! I am looking forward to continue using this to help me simplify my business as well as staying connected with my customers and coaches!

Cons:

Nothing as of yet - so far everything seems to be user friendly and helpful!

Deanna
Real Estate Agent in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Source for Real Estate

5.0 2 years ago

Comments: I am extremely satisfied with my overall experience and I vetted a lot of ringless voicemail companies and this was the best option.

Pros:

I love that when using the software it’s relatively easy to set up a ringless voicemail or a mass text message to go out. It’s nice that you only need an Excel Spreadsheet to add the information of the people you want to contact to the site.

Cons:

I have no cons for this product. The only negative feeling I have had about textp2p Was that I scheduled my message to go out on the wrong day which was completely my fault.

Michael
Coach/Mentor in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Text marketing

5.0 3 years ago

Comments: The application is great! I also received a great amount of customer support which is ideal and saves time.

Pros:

The ease of which you can set up lists and texting campaigns.

Cons:

Nothing I can think of. After watching the tutorial videos it was quite easy.

Catherine
Owner in US
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Outstanding Customer Support

5.0 2 years ago

Pros:

Customer service is great! Ease of setup

Cons:

I would prefer to be able to see text replies, and email replies in one screen, without having to talk open tween the two.

Kathy
CEO in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

TextP2P packs huge value!

5.0 8 months ago

Comments: We were up and running in less than 24 hours and had our first campaign on push button! We’ve received numerous comments from our customers and we plan to use it more in the coming year!

Pros:

The hands on support from the team is amazing and got us off to a great start with the platform

Cons:

Nothing yet - we are wary in our journey with it

Dana
Online Wellness Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

This service SAVES me vital time!

5.0 2 years ago

Comments: So far it’s been going great. I haven’t used all the features yet- but know I will in time!

Pros:

I love that it cuts my work time in half. I’m able to send one message but yet it goes to hundreds with one click. Eases my work stress but still does exactly what I need it to do.

Cons:

As far as I can tell- it’s great! I didn’t love that I had to get a new phone number to use the service because some of my clients know my personal number- so it kinda confused them. Not a big deal tho!

Tracey
Director of Marketing & BD in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Top Notch Service

5.0 4 years ago

Comments: Our client communication has been enhanced and our reviews increased.

Pros:

TextP2P is a fast and effective way for our firm to get client feedback and reviews. The customer support is outstanding! [SENSITIVE CONTENT HIDDEN] goes above and beyond to provide for a superb user experience.

Cons:

I needed clarification on the labels of the menu items.

Jamila
Owner in Canada
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent service, great product

5.0 last year

Comments: Excellent - get to communicate directly with the [sensitive content hidden]— leads to a greater level of service

Pros:

Ease of use and implementation. The automation features etc

Cons:

So far I haven’t found a thing I don’t like