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About Matomo

Matomo is the leading open-source web analytics solution. Make more informed decisions while ensuring data privacy and ownership.

Learn more about Matomo

Pros:

Easy to use, user friendly gui, secure and strong.

Cons:

If a page had very little access, it is difficult to find its data in the reports, as it only displays the most accessed.

Matomo ratings

Average score

Ease of Use
4.5
Customer Service
4.4
Features
4.6
Value for Money
4.9

Likelihood to recommend

9.2/10

Matomo has an overall rating of 4.8 out 5 stars based on 58 user reviews on Capterra.

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Filter reviews (58)

Simon
Simon
Creative Head in India
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

When data is the name of the game, privacy is everything; enter, Matomo!

5.0 3 years ago

Comments: - Keeping data private. - Not letting other analytics' companies follow the consumer around. - Letting people know that their data will never be sold to a 3rd party and that their data is theirs

Pros:

The very fact that analytics can be ethical was the very thing that attracted me towards Matomo. Users coming to your site and trusting you to keep the transaction between yourselves shouldn't be worried about a third party collecting more data on you. The fact that Matomo respects peoples' privacy and wilfully doesn't track someone if they don't want to be tracked, that..., that it what makes them the best. Any data that is collected about a person's behaviour on our website never leaves our server, is not sold to a 3rd party and becomes no one else's business. This is why I personally love Matomo - to be able to host it on your own server, keep all that data from BIG BROTHER and make sure the customer is treated as a customer and not a product!

Cons:

There are no dislikes and I'm not even sucking up. In the past, I've had to deal with a lot of products not working the way they were intended to work, breaking down in the middle of something, not providing accurate information. After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration.

Nick
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome Open Source and Privacy-Conscious Alternative to Google Analytics

5.0 5 years ago

Comments: Overall, Matomo is my favorite analytics platform. It does everything that myself and my clients need. The platform has been around a long time (formerly Piwik) and has proven to be very reliable. Using the API to create custom reports is also easy and super useful.

Pros:

Matomo is open source and self-hosted. It's easy to setup, manage, and implement tracking. It includes many of the advanced features you'd expect in an analytics platform. The best part is that you're in control of your data and privacy.

Cons:

There are a lot of premium features that are pretty expensive. I wish some of these were open source, standard features of the software, but I guess developers have to eat!

Isak
Developer in Sweden
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A comprehensive and customizable self hosted web analytics platform

4.0 2 years ago

Comments: Matomo is a comprehensive and customizable web analytics platform that offers a wide range of tools and features for tracking and analyzing website traffic. One of the benefits of Matomo is that it can be self-hosted, which gives us more control over their data and how it is collected and stored. However, the interface feels cluttered and a bit overwhelming, with a large number of options and settings to navigate. This can make it more difficult for users who are new to web analytics or who prefer a more streamlined interface. Despite this, Matomo's advanced features and ability to be customized to specific needs make it a powerful tool for those who are willing to invest the time to learn it.

Pros:

Matomo is a feature-rich web analytics platform that provides a wide range of tools and features for tracking and analyzing website traffic. It offers a high level of customization. Matomo is an open-source platform, which means that it is freely available and can be self hosted and modified/extended.

Cons:

Matomo may have a steeper learning curve than some other web analytics platforms. The interface feels cluttered and a bit overwhelming, with a large number of options and settings to navigate.

Ricardo
Analyst in Brazil
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent cost-benefit ratio

5.0 3 years ago

Pros:

We've been using it since 2019 and it's a replacement for our Google Search Appliance (GSA). Matomo behaved as a quality alternative for content search on our intranet and has met our expectations with an excellent cost-benefit ratio and ease of use. We have no hesitation in recommending it to other users.

Cons:

If a page had very little access, it is difficult to find its data in the reports, as it only displays the most accessed.

Renick
CTO in Maldives
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good replacement for Google Analytics

5.0 2 years ago

Comments: We’re using it since early Piwik days. Never stopped working.

Pros:

Be GDPR compliant with having visitors activity metrics. Very needed for improving relevant content. Can be hosted on same server as the clients project, and just works.

Cons:

UI is a bit outdated atm. Can be improved, but works.

Paul
CEO in Germany
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ethical webtracking made easy

5.0 3 years ago

Comments: I can definetly recommened Matomo, it is a great way to monitor your sites while being ethical.

Pros:

I use both Matomo and Google Analytics side-by-side and I'm really impressed how great Matomo works: Once installed on a company-owned server the software works great and is intuitive - and the data protection is not as big of a problem if you host (and own by that matter) the data on your own server.

Cons:

I had a few problems running Matomo in a container and setting up a reverse proxy, but after those inital problems everything worked flawlessly.

Boris
Webmaster & Writer in France
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An excellent telemetry tool

5.0 5 years ago

Pros:

I really appreciated the ease of installation, both as a solution and also the deployment on my sites. If you have already used competing solutions, the operation is intuitive.

Cons:

The community is smaller than for some other solutions, so there are far fewer articles to explain how to take full advantage of the tool. That being said, the existing articles are well written and comprehensive.

Klaus
CEO in Austria
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and your data is safe

5.0 3 years ago

Comments: We use it for onlinestatistiks for our website and also for our customers.

Pros:

Self-hosting is very simple and comfortable, the web-updater works very fast and all the time.

Cons:

As there is not as much money behind it as in Google Analytics its not for all the things you can do with Analytics but for daily business all you need is there. For sure it's not compatible to use with other Google Products.

Ali
Ali
Server Administrator in Morocco
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best free open source websites and apps users analytics system.

5.0 2 years ago

Comments: I have been using Matomo for about 8 or 9 years it has always been stable and secure, i always update it regularly without any issues. and it has always been reliable.

Pros:

Matomo is the best alternative to Google analytics and other web traffic monitoring system. Matomo is the best choice if you choose to own your website visitors analytical data, Other proprietary services like Google analytics own your data you never know what they may do with that data or what they may use it for. that's why i always recommend Matomo over any other analytics system.

Cons:

I don't think there is any significant cons that Matomo has.

James
James
Web Developer in UK
Verified LinkedIn User
Aviation & Aerospace, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good software for analytics

4.0 4 years ago

Comments: Good experience, you are provided with the code easily and open source, you have all the necessary tools to take advantage of your analytics.

Pros:

Take control of your analytics and install this open source projects that offers tons of free software to use and extra modules to work with, easily affordable for any business it improves your funnel, and much more features and heatmaps you can easily implement in-house.

Cons:

The community is getting bigger, but at the moment you need to know what you install in your server and see all the code, better safe

Daniel
Marketing in UK
Furniture, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great for GDPR-compliant web analytics

5.0 2 years ago

Comments: We do web analysis, conversion tracking and use heatmaps - to the extent that our users permit us to. And that is sufficient to run our website efficiently.

Pros:

If you host the software it's not only free but all the data is on your server, and you don't need to worry what Company X is doing with it. Even as a hosted solution, it's a German company and the servers are in Germany, so that's good news for GDPR compliance. Offers all you need for web analytics and respects users' data protection rights.

Cons:

It's not quite as smooth to set up as Google Analytics. Google does it all for you - but at a price, and that is the privacy of your website users. (My personal opinion.) The price you pay with Matomo is that you have to do the setup, and there can be a learning curve. I see that as a service I do for our customers.

Till
Growth Hacker in Switzerland
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

If you need a analytics tool that keeps all data in house

5.0 4 years ago

Comments: Overall I like to work with matomo. We own the data and the handling is easy enough. There is still some slack for approvement, but I guess the need for a secure analytics tool while rise in future and so matomo will have more resources to improve as well. Will see :)

Pros:

I love the fact that we can self host matomo and don't have to worry about our analytics data leaving the EU.

Cons:

It's still not as good as google analytics. You have to work a lot with segments to get the data you want. The Matomo Tag manager ist alright but is less intuitiv to handle then the google tag manager. But after a while I got used to it.

Verified Reviewer
Verified LinkedIn User
Government Administration, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Efficient software

5.0 3 years ago

Comments: Thanks to Matomo, we know how to improve the traffic on our websites. It helps us refine your communication with potential customers.

Pros:

It does the job in the simplest way I've ever seen. GDPR compliancy by design allows a perfect comprehension of what happens when on your different websites.

Cons:

There's lots of different indicators to understand.

Verified Reviewer
Verified LinkedIn User
Furniture, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Web analysis and monitoring at the highest level

5.0 3 years ago

Comments: If you don't want to use another well-known monitoring tool or place particular value on the server location, etc., Matomo is the right choice for you.

Pros:

What convinced us the most at that time was the possibility to analyse our website and our campaigns in a privacy-compliant way. The simple setup of the platform has no influence on the quality of the data.

Cons:

The user-friendliness is confirmed again and again when we present with Matomo and colleagues immediately know which points have to be clicked on to view the required data. What we are still missing is the simple linking option with Google Ads and other PPC ad providers.

Natan
Natan
Director of Engineering in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

The best Web Analytics Platform out there

5.0 2 years ago

Pros:

I have tried many other Web Analytics platforms, as. a user and administrator/engineer, and Matomo is by far the best one, in terms of features, ease of use, integration, and tracking, absolutely amazing work by Matomo team, bravo!

Kévin
Agence Web in France
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Real alternative to Google Analytics and rGP compliant

5.0 4 years ago

Comments: 8 years user and admin of my own Matomo/Piwik server, so satisfied in replacement of GA

Pros:

Total control on datas RGPD compliant Best dashboard, more clear than GA

Cons:

Have to learn on how to install it (but so easy)

Marvin
CEO in Germany
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome analytics for self-hosters

5.0 5 years ago

Comments: Matomo offers a simple setup, a huge amount of features, steady updates and respects the privacy of my users. I really love Matomo.

Pros:

- Free to host on-premise - Many hosting companies offer a 1-click-installation for Matomo - Easy & straightforward setup - Comprehensive UX - Managed paid plan for people that do not wish to host themselves

Cons:

- Integration with Google, Facebook & Bing Ads not ready yet (but will be released quite soon)

Misael
Developer in South Africa
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Web Analytics

5.0 5 years ago

Pros:

I found out About Matomo 6 years formerly known as pikiwik and damn i loved it, it was giving and still giving me exact geotargeted data results and today its matomo , i love the new edits out, realtime data reports. Other than that, Matomo is a very good iff not better alternative to google's analytics and the rep. thanx

Cons:

Note: try working on displaying keywords used by site visitors to our sites in search engine results. that functions is on and off. it needs some work.

Amadeusz
Amadeusz
Project Manager in Poland
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Simple program, providing all the necessary data

5.0 3 years ago

Comments: Very positive

Pros:

Ease of adding to WordPress, or installing on cloud

Cons:

Quite a difficult connection to Google Analytics

Henry
Henry
Professional communicator/webmaster in Sweden
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

4.0 4 years ago

Pros:

Easy to use and easy to learn. Its got everything you need out of the box.

Cons:

Google won't release their serch data to Matomo.

Krzysztof
Marketing Director in Poland
Verified LinkedIn User
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best Google Analytics alternative

5.0 5 years ago

Pros:

This is definitely the best alternative for Google Analytics. I've been using it for a long time and more frequently than mentioned Google Analytics. It's not MA or GA to be used. I use them both. They give me different type of data. I totally recommend it.

Cons:

Database swells as more data come. This is normal, but be aware.

Farshad
Farshad
Senior Product Designer in US
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Google Analytics Redefined

5.0 5 years ago

Comments: Great I love it and totally recommend it. 👍

Pros:

1. You get to own your data 2. It's more clear and better UX 3. It's open source and you can host it on your own server 4. Since you own your data, you can use it for data mining and custom faster data processing

Cons:

Nothing on my mind right now, I can say more plugins can be developed

David A.
David A.
Operations in Chile
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The alternative for in-house / intranet analytics

5.0 5 years ago

Pros:

We chose Piwik (Matomo) to track in-house analytics and be independent to other analytics tools.

Cons:

On the 5+ years, haven't encountered a con.

jon
manager in France
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

complete and user friendly

5.0 4 years ago

Pros:

easy and simple but yet enough informations

Cons:

sometimes hard to find some options, the report could have more options

Christophe
CEO in France
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Thanks a lot

5.0 3 years ago

Pros:

A good replacement to Google Analytics that respect privacy

Cons:

Nothing, it's perfect for us and for or needs