--- description: Learn more about KeyPay price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KeyPay Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [KeyPay](/software/180078/keypay) # KeyPay Canonical: https://www.capterra.com.au/software/180078/keypay Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/180078/keypay?page=2) > Cloud-based payroll solution for accountants and bureaus, automating manual payroll calculations, compliance, rostering and timesheets. > > Verdict: Rated **4.4/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses KeyPay? Cloud-based payroll platform made for accountants, bookkeepers \& payroll providers, to help businesses of all sizes with payroll and workforce management needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 26 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KeyPay - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 4.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: AU / NZ: $4-6/employee/month UK: £2-3/employee/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Compensation Management - Employee Database - Payroll Management - Payroll Reporting - Self Service Portal - Tax Compliance ## Integrations (16 total) - Agrimaster - Deputy - FreshBooks - Lightspeed - NetSuite - Note It - Odoo - QuickBooks Online - Saasu - Tanda - Telleroo - TimeSite Pro - Wageloch - Xero - Zoho Books ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1333 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews) 5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Reviews ### "KeyPay within Quickbooks online" — 1.0/5 > **Emad** | *10 October 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: .as a stand alon it is ok to have built in award > > **Cons**: Worst thing they have done is transferring service to Quickbooks online They are inexperienced, tickets take months to resolve and not fully resolved Me personally If Quickbooks and employment Hero insists of having integrated payroll within Quickbooks I will have to find a complete alternative as it is not efficient way to run a business Luis it is not cheap as well > > Through Quickbooks, not that great abd very poor service ----- ### "KeyPay - Fantastic product" — 5.0/5 > **Chloe** | *1 October 2019* | Plastics | Recommendation rating: 9.0/10 > > **Pros**: You can try the system before you buy\! Since implementing KeyPay, the time and attendance app Clock Me In gives visibility of timesheets allowing the HR and payroll team – and supervisors – to see time worked by employees and whether staff may have forgotten to clock in or out. Eliminating the need to check data and chase staff, payroll went from being a day long process a week to a couple of hours. What’s more, staff no longer have to use physical fob keys, so there is no risk of loss or costs for replacing any hardware, which was previously a growing expense. > > **Cons**: The rostering system does not suit our business roles and patterns which means we can't make the most of having an in built rostering system\! The Clock Me In app not being able to operate or store data if tablet goes offline. Ongoing support - not being able to pick up the phone and explain a query to someone but having to put it into words via email. ----- ### "Too easy\!" — 5.0/5 > **Angelique** | *1 October 2019* | Wine & Spirits | Recommendation rating: 9.0/10 > > **Pros**: KeyPay honestly makes processing payroll a breeze... It's the most easy to use, streamlined system I've had the pleasure of using. The built in Award interpreter is fantastic\!\! > > **Cons**: There have been a few functions that haven't worked as expected, but once raised with the team, they are fixed or added to the development list for improvement. > > The payroll processing is much more efficient and streamlined since using KeyPay. ----- ### "Location/Divisional reporting" — 5.0/5 > **Deidre** | *1 October 2019* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Our employees work across different locations. We are able to capture the wages costs per location by creating location cost centres which are linked to our GL software > > **Cons**: Would like some better reporting options or data extracts > > Ability to upload timesheets from HR system and allocate directly to locations ----- ### "Excellent, well-priced product, mediocre ongoing support" — 4.0/5 > **Emma** | *17 September 2019* | Events Services | Recommendation rating: 7.0/10 > > **Pros**: The customer experience during the purchasing and setup of Key Pay was second-to-none. The free trial period is an excellent way to use the product before making a decision to go with the new software. I experienced absolutely no pressure to purchase during the trial period and had nothing but support from my Account Manager. At the end of the trial period, I was still yet to make a decision with which payroll software I would be going ahead with (I was trialing 2 at a time). The deciding factor for me was the customer experience I received from KeyPay in that my Account Manager emailed to advise she would extend my free trial period and that I could reach out at any time with questions. Still no pressure to purchase\! The other company I was trialing sent me an invoice immediately following the trial period which was payable within 7 days, and no follow up from an Account Manager. > > **Cons**: Unfortunately I haven't experienced the same level of outstanding support since going live with Key Pay. The Payroll Support resources are a great tool for helping to navigate using the software, however these resources are limited in their information and don't provide whole answers. I will only ever reach out to the support team if I am unable to find an answer on their support page, and I will let them know this when I reach out, that I wasn't able to find the information I was looking for. Majority of the time, I get a very basic response to my question and a link to the Support page where I have just come from\! It is like they're not even reading my query. > > Overall, KeyPay is an excellent payroll solution for our business, it has taken us from quite an analogue system (MYOB) to a self-serving, paperless, modern system that our employees are loving using. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/180078/keypay?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/180078/keypay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data