---
description: Learn more about Jane price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Jane Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Therapy Software](/directory/32705/therapy/software) > [Jane](/software/178984/jane-app)

# Jane

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> Cloud-based practice management software that offers features like online booking, scheduling, customizable charting, and more.
> 
> Verdict: Rated **4.8/5** by 518 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jane?

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 518 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jane Software
- **Location**: North Vancouver, Canada
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 54.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Jane offers affordable rates that fit your practice needs and is available across 3 pricing tiers: Balance, Practice \&amp; Thrive starting at $54/per month. &#10;&#10;The perks: Unlimited email \&amp; phone support, free data import, scheduling, automated intake forms, SMS messages, email reminders, and one-on-one Telehealth are all included.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Claims Management
- Client Management
- Client Portal
- Coding Assistance
- Confirmations/Reminders
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Debit/Credit Card Processing
- Document Management
- EMR/EHR
- Email Marketing
- Faculty/Staff Management
- For Medical Purposes
- For Medical Spas
- For Physical Therapy
- For Podiatrists
- For Speech Therapists
- HIPAA Compliant
- Healthcare Compliance
- Initial Assessments
- Inventory Management
- Invoice Management
- Medical Billing
- Mobile Access
- Multi-Location
- Online Payments
- Online Scheduling
- Patient Intake
- Patient Portal
- Patient Records Management
- Payment Processing
- Physician Scheduling
- Progress Notes
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Self Service Portal
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Website Integration
- Workflow Management

... and 24 more features

## Integrations (8 total)

- Bench
- Clinic Sites
- Documo
- Fullscript
- Google Analytics 360
- Google Calendar
- Mailchimp
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Therapy Software](https://www.capterra.com.au/directory/32705/therapy/software)

## Related Categories

- [Therapy Software](https://www.capterra.com.au/directory/32705/therapy/software)
- [Chiropractic Software](https://www.capterra.com.au/directory/30115/chiropractic/software)
- [Massage Therapy Software](https://www.capterra.com.au/directory/30919/massage-therapy/software)
- [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software)
- [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software)

## Alternatives

1. [Goldie](https://www.capterra.com.au/software/1036086/goldie) — 4.8/5 (1164 reviews)
2. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3640 reviews)
3. [Doctoralia for Specialists](https://www.capterra.com.au/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (858 reviews)
5. [Acuity Scheduling](https://www.capterra.com.au/software/128285/acuity-scheduling) — 4.8/5 (5747 reviews)

## Reviews

### "Fabulous support team\!" — 5.0/5

> **Deborah** | *18 December 2024* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, ease of merging records - overall happy with it\!
> 
> **Cons**: nothing really - I have worked with a lot of systems and Jane is one of the easiest to navigate
> 
> The support team have been absolutely amazing in assisting me with horrendous patient account issues that have arisen over the past 12 months or so... thank you most sincerely to all involved

-----

### "Great first experience" — 5.0/5

> **Madison** | *25 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Quick customer service support, issue escalated to correct team and was contacted all within the same day. Offerings seem good for the cost
> 
> **Cons**: No complaints. The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.
> 
> Great. The chat for customer service was quick and friendly. \[sensitive content hidden\] helped me understand the issue and escalate it to the correct team, who then responded in a timely manner. I haven't started using Jane but I'm certainly far from disappointed with my first interaction with the software team. I can also tell from the listed functions that it is a good cost value trade.

-----

### "Customer Support" — 5.0/5

> **Shaun** | *4 June 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Jane is intuitive, easy to navigate, and designed specifically for healthcare clinics. Appointment scheduling, online booking, charting, billing, and reporting are all integrated into one platform, which helps streamline daily operations. The customer support team is responsive, knowledgeable, and provides clear explanations when questions arise. The user interface is clean and easy for both administrative staff and practitioners to learn.
> 
> **Cons**: Certain billing and multi-location workflows can be limiting for larger or growing clinics. For example, practitioners who work across multiple locations with different billing requirements may encounter configuration challenges. Additional flexibility in these areas would be beneficial.
> 
> Our overall experience with Jane has been very positive. The platform has improved scheduling efficiency, patient booking, documentation, and clinic administration. The online booking system is convenient for patients, and the software is easy to train staff on. Customer support has consistently been helpful and responsive whenever we have needed assistance. Jane continues to be a valuable tool for managing day-to-day clinic operations.

-----

### "Good UI, steeper learning curve." — 3.0/5

> **Jesse** | *28 March 2026* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: The way they handled data was great. Also the UI was generally pleasing and easy to use. You could see what was going on visually very easily.
> 
> **Cons**: The way consultations were handled was less than ideal for our practice. It actually took our admin team a lot more work to handle bookings.
> 
> Jane was good once we got it going. Transition from our previous EHR was a little difficult at first.

-----

### "Jane was more than I hoped for" — 5.0/5

> **Debbie** | *3 April 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I have been using Jane App for 5 years.  In all ways it exceeded my hopes.  It made my life simple, allowing for stress free client files, setting appointments, and secure video for my sessions. The staff were amazing.  Each time I had a question they responded quickly, and even gave me a gift when I retired\!
> 
> **Cons**: Over time they improved pretty much everything I hoped for.  At first the video connection was not great quality, but then it was updated and recently it has been fine.
> 
> I looked at other software, but found Jane outstripped it related to ease of use, costs and provision of services for the basic level. Well beyond that I loved the community of practitioners sharing templates, and Jane App sharing what it was learning \&amp; doing re: aiming for "delighted" clients\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/178984/jane-app)

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| de-CH | <https://www.capterra.ch/software/178984/jane-app> |
| en | <https://www.capterra.com/p/178984/Jane-App/> |
| en-AE | <https://www.capterra.ae/software/178984/jane-app> |
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| nl-BE | <https://www.capterra.be/software/178984/jane-app> |
| pt | <https://www.capterra.com.br/software/178984/jane-app> |
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