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About Jersey Watch

Jersey Watch is the all-in-one tool to build a sports website, increase registrations, schedule events, and strengthen your community.

Learn more about Jersey Watch

Pros:

It is very easy to learn to use and very user friendly.

Cons:

Email and text communications are limited to a specific number/month depending on the package purchased. Would prefer unlimited as we have several user groups.

Jersey Watch ratings

Average score

Ease of Use
4.8
Customer Service
5.0
Features
4.6
Value for Money
4.8

Likelihood to recommend

9.6/ 10

Jersey Watch has an overall rating of 4.8 out 5 stars based on 122 user reviews on Capterra.

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Filter reviews (122)

Michelle
Michelle
Teacher in Canada
Verified LinkedIn User
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product and easy to use

5.0 5 years ago

Comments: I am very happy with the product our league has selected and would recommend it to any sports team/league who would like to have a clean site with no additional advertising for a reasonable price.

Pros:

Jersey Watch is easy to use but flexible enough for those who wish to use some coding. The support is exceptional! While trying to figure out what we wanted, the Jersey Watch team was quick to assist me with any questions I had. Since we have been using Jersey Watch, there have been some great features the company has rolled out. I am excited to see what else they add.

Cons:

I wish they had team standings option but I was able to do a workaround and embed a spreadsheet. It would be nice to have the option to select two teams connected to one event so that I am not have to create the event 2 times and assing to each h team schedule.

Digital Edge Sports Response

5 years ago

Great to hear things are working well Michelle! We're planning to work on a simple standings feature and we'll keep you posted!

Greg
Treasurer in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Senior Softball League

5.0 last year

Comments: Verry good and always getting better. Has helped us straemline processes and gain good control of the business side of managing our leagues and tournaments.

Pros:

Ease of use, professional looking website, online payments and ability to download data for use with Excel reporting. We have used JW for 5 years and really like the continuous improvements we have seen since we initially began to use it.

Cons:

We have unique reporting needs that require JW data dumps. These are now fully automated to the extent possible and we realize there is no perfect solution for our own desire to see the information in the way we like it. In general, we don't have any serious concerns about the software.

Digital Edge Sports Response

last year

Thanks for the review, Greg! We're super happy to hear that our platform has helped your organization streamline processes and manage your leagues. We also appreciate hearing that you've enjoyed the new features and improvements made to the product over time. We look forward to continuing to work with you!

Scott
Engineer in US
Oil & Energy, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

New User Football/Cheer

4.0 2 months ago New

Comments: So far so good. Still early. Last app we used was Teamsnap

Pros:

Quick and efficient support. User friendly and understands the customer needs.

Cons:

Website is a bit clunky and more modules/widgets. Team store user form would be great all year long without using a registration form Create one program and 3 different registrations would be helpful Age limits on what team they can sign up for would be great

Digital Edge Sports Response

last month

Thanks for your positive feedback, Scott! We're thrilled to hear it's going well so far and it's great to know that our team's prompt support has been helpful. We look forward to continuing to work with you!

Chris
CEO in US
Sports, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Solid platform with room to improve.

3.0 10 months ago

Comments: Jersey Watch seems like a solid platform so far in our first season with them. Some features are definitely limited, but I can see the potential and with the customer service I've received I believe this team is always looking to improve their product.

Pros:

The ease of setup was wonderful and continues to be easy to update and manage my website and program. The customer service is top notch; efficient, caring, and always ready to help.

Cons:

No real reporting functionality and some team management features I would like to have are not available at this time. Registration gets tricky when you many different types of options as it can screw up your limited reporting feature and payment plans.

Digital Edge Sports Response

10 months ago

Thanks for taking the time to leave this review, Chris! We're so glad to hear that you've found the platform to be easy to manage and navigate. We really appreciate all of the feedback that you provided! Our platform was designed with small, volunteer-run organizations in mind, so most of our features were created with simplicity and ease of use as the main objective. Our ultimate goal is to help these small organizations manage their youth sports programs in a more efficient way without taking up too much of their time with complex tools and features. We have multiple built-in tools (discount codes, payment plans, etc) within our online registration feature that should make it easier to customize your payment options. Don't hesitate to reach out to our team at [email protected] if you have any questions about those tools! Your opinion means a ton to us, and we're always looking to improve, so we really appreciate your feedback! We look forward to continuing to work together!

Stephen
President in US
Sports, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excellent Solution

5.0 last month New

Comments: Working with te Jeresy Watch Staff has been great for all these years and Program is easy to use.

Pros:

The Ease of use of prgram as well as the staff easy to work with.

Cons:

ability to edit registration and then admin notified parent completed it. ability to split rosters/ teams / grades on messaging and giving a specific coach/ team mom access to thier specific team. Do one call access so I can drop my one call subscription. Ability to take ACH as payment.

Digital Edge Sports Response

last month

Thanks for your positive feedback, Stephen! We're thrilled to hear that you love the player registration and the messaging feature. It's great to know that our team's prompt support has been helpful over the years. We look forward to continuing to work with you!

Ryan
Sole Member in US
Sports, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy to start; Tremendous Customer Support!

4.0 6 months ago

Comments: Great experience so far in the first couple of weeks!

Pros:

Easy to start and Tremendous Customer Support along the way!

Cons:

It was a bit of a struggle to connect with the Payment Processor - but Jersey Watch assisted with fixes and streamlining the process - thank you!

Digital Edge Sports Response

6 months ago

Thanks for the review, Ryan! We're super happy to hear that our platform and customer support has been a good experience so far and it was easy to start. We look forward to continuing to work with you!

Pat
League President in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Review of Jersey Watch

5.0 10 months ago

Comments: I am very happy with Jersey Watch, and the support provided by the staff has already convinced me to renew for next year. [sensitive content hidden] is superb!

Pros:

Support is super. Highly responsive and detailed. That alone is a great reason to use the product. It's so nice not to have to wait weeks for an answer as was the case with a previous product I used.

Cons:

We would like to post schedules and results for our baseball league and not all the parameters we use are available, such as tie-breakers. We use Excel to perform the functions we need and upload the file as a pdf for now.

Digital Edge Sports Response

10 months ago

Thanks for leaving such an awesome review, Pat! We're super happy to hear that you've had such an amazing experience with our team, and that you've enjoyed being able to edit your homepage to give it a personal feel for your organization. We really appreciate your feedback in regards to posting schedules and results. Our current scheduling feature allows you to create schedules, add events, and post the results for each event, but we can see how excel may be the best option for your organization at the moment if you need tools that are a little more complex. We may make some updates or changes to the scheduling feature in the future, so we'll definitely keep you updated if anything changes there. Thanks again! We look forward to continuing to work together!

Bryan
Director in US
Sports, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent customer service

5.0 10 months ago

Pros:

Ease of use and intuitive design. Excellent, responsive customer service.

Cons:

No templates to populate or repeat registration questions.

Digital Edge Sports Response

10 months ago

Thanks for leaving such an awesome review, Bryan! We're so glad to hear that our team has been so helpful, and that you've had no issues with the platform. We really appreciate the feedback regarding the homepage templates. We released a new homepage builder late last year that allows you to add, remove, edit, and move modules throughout your homepage giving you the ability to set-up your homepage as you see fit. We also appreciate the note on repeat registration questions! If you're needing to duplicate multiple questions from one form and transfer to another, you can use the "Duplicate Form" tool. You can find more information on this by visiting help.jerseywatch.com! Thanks for taking the time to leave this feedback. Your opinion means a ton to us! We look forward to continuing to work together!

Kristie
Treasurer in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Non-Profit Organization

5.0 8 months ago

Comments: Very nice company. They help at all times. We had one big thing we needed to get fixed. We sent it in, a response was sent back, and it was fixed.

Pros:

All of your information is on the website. Easy to add things on their that you need to update.

Cons:

I have only used it a month, and I am impressed with all of it.

Digital Edge Sports Response

7 months ago

Thanks for the review, Kristie! We're super happy to hear that our platform has helped make it easy to update your information all in one place and that our customer care team has been helpful! We look forward to continuing to work with you!

Craig
Head Boys Basketball Coach in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Can't Be Beat!

5.0 2 months ago New

Comments: I have never had my own website or online support before. I was nervous about doing everything online: messaging, scheduling, and registration. I had so many questions and Jersey Watch answered all of them. They are over-the-top with their positivity, efforts to meet your needs, and fun to work with.

Pros:

I have to begin with customer service. Jersey Watch is ready to help you with any questions your have, and the turn around to any requests is usually done in less than a business day. This is an outstanding company. You can't go wrong in using Jersey Watch in supporting your program!

Cons:

I have no cons. Their service has been fantastic!

Digital Edge Sports Response

last month

Thanks for your positive feedback, Craig! We're thrilled to hear you've had a good experience so far in managing your website and the features. It's great to know that our team's prompt support has been helpful. We look forward to continuing to work with you!

Edward
Treasurer in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GCSSA WEBSITE

5.0 11 months ago

Pros:

Online registration is great. The ease of being able for players to register is time saving.

Cons:

None i can think of but it might be nice to handle game stats.

Digital Edge Sports Response

11 months ago

Thanks for the awesome review, Edward! We're so happy to hear that our online registration feature has been so helpful to your organization! I saw your note about handling game stats- we really appreciate this feedback! This isn't a feature that we have built-in to the product at the moment, but we have a few great recommendations for third party platforms that can embed their tools into your current site with us. Feel free to reach out for more information on that! We look forward to continuing to work together!

Gord
Website administrator in Canada
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Glad I found this resource: no regrets!

5.0 5 years ago

Comments: Being a totally satisfied customer, I have recommended Jersey Watch to many groups for their consideration.

Pros:

Compared to other website packages that we looked into and tested, Jersey Watch was the cleanest, easiest and quickest to use. The learning curve is pretty much non-existent! The quick "as-you-go"preview lets you fix glitches before they go public. Everything is logical so no "second guessing". The website is easy to maintain and update and, making it all even better, if needed, the Jersey Watch team is ready, willing and able to help. Always good to see them working on new features too!

Cons:

We do a fair number of group presentations and like to feature photos of them so it would be great to be able to have the photos captioned. (Our photos are all captioned but that information currently doesn't carry onto the web platform.) This isn't a deal-killer as we're embedding short captions right into the photos themselves but that's extra work and everything else is quick and easy!

Digital Edge Sports Response

5 years ago

Thanks Gord! Great to hear the new website is working well for you and your members.

Dan
Web Registration in US
Sports, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Jersey Watch is the BEST!

5.0 5 years ago

Comments: Outstanding! Kicks the snot out of Team Snap...especially with regard to customer service.

Pros:

1. Customer support. Far and away better than our prior provider, Team Snap. 2. Ease of use. Navigating and updating the website, registration and calendar are super easy. 3. graphics. We had a super professional website set up in less than a day 4. Did I mention customer support?! 5. Jersey Watch will work with you to try and make an uncommon request work.

Cons:

Email and text communications are limited to a specific number/month depending on the package purchased. Would prefer unlimited as we have several user groups.

Digital Edge Sports Response

5 years ago

Appreciate the review Dan - we'll be working on making many improvements to the text and email features in the future!

STEVEN
Coach in US
Professional Training & Coaching, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Wrestling

4.0 5 years ago

Comments: Makes registering for Tournaments so much easier. It would be cool if it was targeted specifically to a particular sport (ie- wrestling), because I often times have to change things due to the sport lingo (example, wrestlers name other then "players name". Other then that, i really like what you have going.

Pros:

It is easy to use. Parents can register for events, i can communicate with parents and the easy download to excel is a HUGE help.

Cons:

The credit card fee's. I would be more willing to pay a higher annual fee from JW, the pay the CC fee. I have to complete an addition budget form just because of the fee's to account for $1.70 from every transaction.

Digital Edge Sports Response

5 years ago

Thanks for the feedback Steven. We're looking at making more wrestling specific language in the future if you have a wrestling account. We'll keep you posted on that!

Nic
Board members in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product, great staff

5.0 4 years ago

Comments: Excellent experience for the past two years. Through Covid and everyday requests from parents Jersey watch has made it happen without difficulties.

Pros:

The software is easy to use. But, in today’s world there is always a special circumstances that requires something outside what the software has set up. The staff has always made a change and made things work for us!!!

Cons:

Nothing that I can think of off the top of my head.

Digital Edge Sports Response

4 years ago

Thanks for leaving a review Nic! Good luck with the football season this year!

Scott
President in US
Sports, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Chardon Lacrosse Review

4.0 4 years ago

Comments: Great

Pros:

Ease of implementation and customer service

Cons:

Just need to further build out the registration and reporting modules. One idea that could differentiate you from your from other would be the ability to set either grade based registrations or date based ones. For example Football and Baseball typically have age based divisions where Lacrosse/ Baseball typically have grade based division. Being able to set up registration in either configuration would be fantastic. Also having reporting that could be customized and run across multiple divisions would be nice. I was also on the board of our football league and I don't think from a reporting or registration I could utilize this product.

Digital Edge Sports Response

4 years ago

Appreciate the feedback Scott! We're definitely going to be adding more features to the registration and reporting in the future - will keep you posted!

Brian
Head coach in US
Sports, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great company

5.0 6 years ago

Comments: Very positive experience. We love the ease of use of their system. When we do have an issue it feels as though customer service is sitting right next to me! That’s how quickly we get an answer to what we were asking.

Pros:

Absolutely easy to use and to set up! And if you do need help it is only a quick email away. We love our new website.

Cons:

Zero true cons to jersey watch. The whole setup and system works amazing!

Digital Edge Sports Response

6 years ago

Appreciate the review Brian. Talk to you soon!

Sean
Head Coach/President in US
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great solution for our wrestling club

5.0 5 years ago

Comments: Customer service is great, always a quick response!

Pros:

Jersey Watch makes it easy for our club volunteers to make the most of their time. Website and registration is all streamlined, and easy to update each season.

Cons:

I wish we had a bit more flexibility in making changes to our registration options when using payment plans for our families, but the Jersey Watch team is always quick to make the changes we need for us!

Digital Edge Sports Response

5 years ago

Great to hear Sean! We'll be making the payment plan feature available for you to make changes to in 2020 - we'll keep you posted!

Joaquin
President in US
Sports, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing Follow Up & Completion of Product

5.0 5 years ago

Comments: They have been exceptional and on point on whatever we ask and add that helps us to get the website and online up and running

Pros:

Amazing follow up and completion of our project of setting up our website. And implementation of our online registration for our organization.

Cons:

We should have the credit card transactions fees lowered to get more customers and organizations to come on board since we are a 501c non profit organization

Digital Edge Sports Response

5 years ago

Great to hear things are working well for your football program Joaquin! We might have some more options to possibly bypass credit card fees in the future and will definitely keep you posted!

Dave
Director in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Website hosting

5.0 4 years ago

Comments: The fact that we don't have to pay someone to edit the website for us, is a huge savings. Can edit from any where.

Pros:

Ease of use. Love that you don't need an IT degree to edit the website.

Cons:

Uploading documents to the site, is duplication of efforts with uploading to the site and then posting to the area I want it to go.

Digital Edge Sports Response

4 years ago

Glad to hear things are working well Dave! We have some ideas for adding documents directly to pages - should be something we are able to improve in 2021!

Ragena
Club Secretary in US
Sports, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Product, Outstanding Customer Service!

4.0 5 years ago

Comments: Outstanding customer services, website is great once I figured out how to move around in it (like anything new, adjustments are hard)

Pros:

The customer service was amazing! I can not say enough about how helpful they are and great at their job! We just have a few pending thing we would like seen added to our website but I'm sure they are working on those & will get back to us for next season!

Cons:

It was a bit tricky to set up the website but [SENSITIVE CONTENT HIDDEN] was always very quick about responding to all of the clubs requests/questions/concerns

Digital Edge Sports Response

5 years ago

Thanks for the feedback Ragena! We're going to be working hard to make things even easier to use in 2020. We'll keep you posted on all of the updates!

Joel
Board member in US
Sports, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product!

4.0 4 years ago

Pros:

This software is very user friendly and customizable to our specific needs. Customer service is very helpful and responds quickly.

Cons:

In some of the areas it's hard to format text.

Digital Edge Sports Response

4 years ago

Thanks for reviewing Joel! We'll send you a message about areas you're having trouble with text so we can try to get that resolved for you.

Leon
President/Basketball Commissioner in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Jersey Watch

5.0 6 years ago

Comments: Overall experience has been Great!!!

Pros:

User friendly, updates get done in a fast pace

Cons:

nothing. Jersey Watch has been great servicing our organization

Digital Edge Sports Response

6 years ago

Appreciate the review Leon! Talk to you soon.

MacArthur
Coach in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding!!

5.0 7 years ago

Comments: I love the GREAT CUSTOMER SERVICE! The software is easy to use and the Jersey Watch team is outstanding and give great service! Easy to reach and respond! Took such great care of us and my team, I will always use them and continue to use them NOW! You could not ask for a better website for your team! I highly recommend Jersey Watch for all website needs!

Pros:

The ease of use! Simple and pretty strait forward not complicated at all!

Cons:

Some features it just didnt offer but software is still growing and adding.

Digital Edge Sports Response

7 years ago

Appreciate the review Mac! Looking forward to talking to you soon.

Kurt
Club Director in US
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Solid wrestling template

5.0 5 years ago

Pros:

Good IT support, ease of setting up camps, season fees etc.

Cons:

Little pricey, standard template needs some work for wrestling

Digital Edge Sports Response

5 years ago

Thanks Kurt! We're looking at making language for wrestling clubs in the registration form slightly different. We'll keep you posted!