---
description: Learn more about BentoBox price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BentoBox Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [BentoBox](/software/177960/bentobox)

# BentoBox

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> Know what diners want and grow your business with the BentoBox Marketing \& Commerce Platform, an all-in-one restaurant commerce engine.
> 
> Verdict: Rated **4.5/5** by 29 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BentoBox?

Restaurant Owners
Restaurant General Managers
Restaurant Marketing Staff
Consultants that service restaurants (PR, Marketing, Design, Branding, etc).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 29 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BentoBox
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Six custom-priced tiers with no published rates, all using a custom pricing model. Plans differ by included modules such as restaurant website, online ordering, QR code ordering, gift cards, reservations, waitlist, events management, accessibility package, customization services, and Google profile sync. No free trial information is provided.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Auto Update
- Credit Card Processing
- Data Import/Export
- Delivery Tracking
- Electronic Payments
- Gift Card Management
- Kitchen/Menu Management
- Landing Pages/Web Forms
- Loyalty Program
- Mobile Access
- Online Ordering
- Online Store Builder
- Order Entry
- Order Management
- Order Tracking
- Payment Processing
- Pre-built Templates
- Promotions Management
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Restaurant POS
- SEO Management

## Integrations (15 total)

- Apple Pay
- Campaign Monitor by Marigold
- Constant Contact
- Emma by Marigold
- Google Analytics 360
- Google Pay
- Instagram
- Mailchimp
- Meta for Business
- ShipStation
- Shippo
- Slice
- Square for Restaurants
- Stripe
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)

## Related Categories

- [Website Builder Software](https://www.capterra.com.au/directory/30935/website-builder/software)
- [Online Ordering Systems](https://www.capterra.com.au/directory/32698/online-ordering/software)
- [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Bar POS Software](https://www.capterra.com.au/directory/30897/bar-pos/software)

## Alternatives

1. [Restroworks](https://www.capterra.com.au/software/142877/restroworks) — 4.9/5 (581 reviews)
2. [Owner.com](https://www.capterra.com.au/software/1039701/owner) — 4.6/5 (98 reviews)
3. [Square Point of Sale](https://www.capterra.com.au/software/154907/square-point-of-sale) — 4.6/5 (3027 reviews)
4. [Toast POS](https://www.capterra.com.au/software/136301/toast-pos) — 4.2/5 (549 reviews)
5. [StoreKit](https://www.capterra.com.au/software/203009/sk-takeaway) — 4.9/5 (108 reviews)

## Reviews

### "Easy to Use, Great Support" — 5.0/5

> **Karlee** | *1 October 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update \& do themselves.
> 
> **Cons**: Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons.
> 
> So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience\!

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### "Great response to issues and concerns." — 5.0/5

> **Joseph** | *25 September 2024* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: Improved menu features.
> 
> **Cons**: I would like to see more options for displaying menus creatively.
Yen (Japanese yen features for online store)
> 
> Excellent. Improvements are made always.

-----

### "Bento Box excellent product" — 5.0/5

> **Lowell** | *25 May 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, positive impact on business, excellent customer service. Always available to assist as needed.
> 
> **Cons**: Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed.
> 
> Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful.

-----

### "BentoBox is excellent\!" — 5.0/5

> **Stephanie** | *23 April 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: BentoBox is easy to use and is appealing to the eye. I have enjoyed the ease of use and appearance of the program.
> 
> **Cons**: I do not have any negative reviews regarding BentoBox. Would buy it again no questions asked\! It has met all of my expectations\!

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### "Great company" — 5.0/5

> **Paul** | *29 May 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use.  They got our site up and running with no problems
> 
> **Cons**: We wanted to have a mobile app as well as having a website
> 
> Never had any problems with BentoBox.  They were great to work with.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/177960/bentobox)

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| de-CH | <https://www.capterra.ch/software/177960/bentobox> |
| en | <https://www.capterra.com/p/222733/BentoBox/> |
| en-AE | <https://www.capterra.ae/software/177960/bentobox> |
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