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About BoldTrail

Ranked #1 by 250K Agents, BoldTrail is a complete real estate platform built for MODERN BROKERAGES

Learn more about BoldTrail

Pros:

Great integrated software in all feelds of RE life.

Cons:

The backend is a little confusing, not everything easy to find and upsell tools/features are displayed in with the basic kvCORE tools. Confusing for our agents.

BoldTrail ratings

Average score

Ease of Use
4.1
Customer Service
4.3
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.3/10

BoldTrail has an overall rating of 4.5 out 5 stars based on 540 user reviews on Capterra.

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Filter reviews (540)

Ricardo
Ricardo
Partner in US
Verified LinkedIn User
Real Estate, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Forefront of the Industry

5.0 11 months ago

Pros:

Reports kvCORE provides reports on traffic, marketing, lead-gen, behavior, agent accountability, and profitability.

Cons:

Generic campaigns Some say the campaigns are generic and most sales agents use the program.

Nichole
Realtor in US
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use

5.0 9 months ago

Comments: I love the system and currently have no major issues with it

Pros:

Easy to navigate through the system, keeps track of my calls, emails or any additional notes that I add.

Cons:

I have more than one page of leads and when sending out a database email I can only select one page (250 leads) at a time instead of being able to just select all in my database

Sajida
Realtor in Canada
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

KvCore should be called KvWar as it is a battle

1.0 6 months ago

Comments: at first it was great but as time went on the issue got worse and i could not find anyone to help me. You get sent to videos that are supposed to help you solve a problem. Trying to find a phone number is impossible and my emails to support do unanswered

Pros:

When it actually works it is great. however that is rare

Cons:

The Alerts work , but they usually do not have any pictures, Just and icon that says coming soon but that actuallly never happens. Also you can not get a hold of anyone to actually help you.

Michael
Broker in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing easy of use

5.0 9 months ago

Comments: It has been an extremely valuable tool and am amazed at the platform

Pros:

I love the integration of AI and the ability to track overall client interactions.

Cons:

None at this point. I have been very pleased.

Amy
Realtor in US
Real Estate, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Really effecfive

4.0 9 months ago

Comments: Great, really great - highly recommended

Pros:

It’s helped me organize my contacts isn a “Set it and forget it” manner. Really a wonderful platform

Cons:

Parts are not intuitive, really not intuitive

Igor
Broker Sales Manager in Canada
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great CRM for Realtors

5.0 7 months ago

Pros:

I loved the ability to import my leads with ease, and to start them on a smart campaign that was prebuilt into the system right away.

Cons:

Sometimes finding notes about the client or the lead is not as easy as with the other CRM's on the market.

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Save your money...or burn it instead. But skip kvCore

1.0 last year

Comments: Awful. Customer service is non-existent. Platform was not as advertised, promises made by salespeople were completely unattainable. Worst business experience of my life.

Pros:

kvCore is no different than any other CRM, and may in fact be worse due to cost, complexity, and complete lack of support by personnel. Every conversation is with an AI bot. If you're looking to minimize human interaction and spend unnecessary amounts of money to do exactly what every other CRM does, this is the perfect platform for you.

Cons:

Zero support after the sale. Took 3 weeks just to get the website up and running, and even then it was still wrong. Tech support is slow to respond (if at all). Their template for uploading contacts doesn't work. They will happily take your money and lock you into a 14-month contract then forget all about you. They brag about how good their SEO is, but it's all hype... (just check their social media...minimal engagement on their site). Platform doesn't do anything better or faster than any other CRM out there. I've used 4 CRMs and kvCore is the absolute worst. Don't waste your money.

Jocelyne
Broker Owner in Canada
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Almost perfect

4.0 8 months ago

Pros:

I like the contact management and the ability use the automated responses. The social media programming is amazing addition to KVCore

Cons:

It is hard to access the leads and cannot attach things to emails.

Jason
Sales Broker in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great CRM capabilities

5.0 9 months ago

Comments: Good. There should be a way to send buyers custom search features so when they sign up a criteria/feature email can be provided

Pros:

The AI and customer notification feature that alerts you when a user/new user are on the site.

Cons:

Upload feature of contacts is complex and formatting of the file needed is difficult

Jackie
Realtor in Canada
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

I love kvCore

4.0 9 months ago

Comments: Excellent experience with kvCore, easy to use and I love the lead gen.

Pros:

Easy to learn and function. Great lead generator.

Cons:

Some add ons cost more money the app needs to be more intuitive.

Tina
Director of Marketing in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Robust Features, Great Support

5.0 5 months ago

Pros:

There are more features in BoldTrail that you can possibly imagine, and even more with optional add-ons and features. It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that allows you to generate, capture and sell to leads from beginning all the way through follow up.

Cons:

It can be a bit overwhelming at first, and it seems to be lacking in some basic needs/features - One example: it has a GREAT creative library for flyers, social media, etc. that is easy to use, but it is missing the required Equal Housing graphics with no way to add them.

Inside Real Estate Response

4 months ago

Hi Tina! Thank you for your feedback! We're thrilled to hear that you're finding BoldTrail's features powerful and valuable for lead generation and sales. We understand that it can feel overwhelming at first, and we appreciate your suggestion about adding more graphics to the creative library—it's something we'll take into consideration as we continue to improve the platform. Best, Mary Caroline

Kevin
Realtor in US
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Why I love kvCORE

5.0 11 months ago

Comments: After using several CRM's, I can't imagine ever using another CRM.

Pros:

I like the ease of use and the adaptability for my business.

Cons:

There is so much to learn as it is a very in depth CRM.

Berea
Real Estate Agent in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Active User

5.0 9 months ago

Comments: Kvcore has overall been great with managing my daily to do list and keeping me on track with customers and clients.

Pros:

The search alerts would be my favorite, it easy to set alerts for my clients and they will receive them through their email daily.

Cons:

The new kvcore is not as easy to navigate when searching for contacts etc.

Joyce
Realtor in US
Real Estate, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

I wouldn’t work without it

5.0 9 months ago

Comments: I love the system but hate the customer support.

Pros:

I like everything about KvCORE. I feel that I am in total control of my business. It gives me access to what works and what doesn’t for my prospects without them even knowing which gives me the opportunity to keep developing my approach. Not to forget how easy it is for me to stay on top of things through all the automated options. Finally I Al always excited about new updates and additions.

Cons:

There is so much and it is not simple. But my least favorite is the customer support. It has changed in the past year and now it takes forever to get things resolved. They don’t seem to follow up and if they do, most of the time it’s not relevant.

Jennifer
Realtor in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great CRM for new agents

4.0 9 months ago

Comments: Overall a great CRM that easily tracks client/lead movements. Has really helped gauge client interests.

Pros:

Decent lead gen options in all price points. Ability to see what properties clients are clicking on and what emails they are reading vs. not. Easy to organize with hashtags.

Cons:

Kind of clunky exporting listings to social media. Design center doesn't always download designs to your computer, making it difficult to print inhouse on short notice.

Margarett
Realtor in US
Real Estate, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

KV Core Review

5.0 12 months ago

Pros:

I like that it talks to my buyers and keeps them active looking at my campaigns

Cons:

The ability to link a video and have it open on the page without a person having to click a link

Kathryn
Realtor in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

I love KVCore

5.0 9 months ago

Comments: it has been easy to use and figure out on my own but classes within the company have helped a lot

Pros:

It keeps me organized and on top of things - I need to learn more ways to utilize it but so far it is superior to what my real estate company was using before

Cons:

Haven't found anything that I don't like yet but I am making more uses of it daily

ilian
Realtor in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

KvCore for Realtors

5.0 11 months ago

Comments: It is well worth the momey spent to stay organized and on top of leads

Pros:

How well i could organize all my leads for my daily calls

Cons:

overall it is a great platform for realtors and brokers not really anything i dont like about it

Carolanne
Broker in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

KV Core CRM

5.0 11 months ago

Pros:

the automatic emails the are sent keep me informed about the direction the client is going.

Cons:

Navigating throught he program was not very user friendly at first

Brenden
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent CRM for Real Estate

5.0 9 months ago

Comments: My experience with the system has been fantastic so far and looking forward to using it more in the future.

Pros:

Everything about the system is very well done and helps me be more effective

Cons:

There really isn’t anything about the system that I don’t like.

Christine
Realtor in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

KvCore is a Powerful Tool

5.0 12 months ago

Comments: So far, so good. I am taking classes, watching videos, and webinars for the different features.

Pros:

I like the platform and multiple tools all in one place.

Cons:

I MUST take the time to learn and master the features.

Verified Reviewer
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

new user realtor

4.0 8 months ago

Pros:

Not sure yet. Time will tell. Not used to format

Cons:

Usage training not easy to navigate set up etc

Kimberly
Broker Associate Team Lead in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Love KV Core

5.0 8 months ago

Comments: Pretty user easy. There are a lot of features so I am still learning how to use it.

Pros:

I liked the campaigns set up for new leads. It helps me keep in contact and automate the new leads to convert them.

Cons:

The Facebook boost interface. I can't see the stats for the boost. I have tried the lifecycle boost and I couldn't find info on the ads or stats. So I couldn't tell if it was useful.

Thomas
salesperson in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

garbage waste of time

1.0 8 months ago

Pros:

logging out. Leaving this review. logging into OLR

Cons:

logging in. attempting to use this program in my real estate business

James
Pres in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

kvCore is a useful system for our team

4.0 9 months ago

Pros:

creates leads and organizes them. not seeing a ROI however

Cons:

customer support and the ability to scale