Multi-Platform Meeting Software for Conference Calls

Reviewed on 26/10/2018
Cory P.
Project Coordinator
Research, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Unlike some other conference software which requires a host to create a call through a web-based application, GlobalMeet allows users to set up a conference call entirely via phone. Essentially, GlobalMeet keeps a line ready for all clients. When the meeting is to start, guests call in using one passcode (pre-determined for that line), and the host(s) call in using another passcode (again, pre-determined for the life of that line.) This can be done entirely over telephone lines - no internet access or web application necessary. It's incredibly simple to use. There is also an option to use GlobalMeet's software to establish a web-based conference call as well. I haven't personally used that functionality.

Cons: Although PGi has a slew of FAQs and walkthroughs on their website for users to better learn about GlobalMeet, trying to find one specific answer to a relatively basic problem took me quite a while.

Great for International meetings.

Reviewed on 27/06/2017
Ray S.
Success Manager
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great quality international web conferencing meetings.

Pros: You can dial out to participants and bridge them into the conference. All the function/feature buttons are easily recognizable within the conference dashboard. The price is a huge selling point when you think how inexpensive GlobalMeet is compared to having an international conference with multiple participants aboard. Webcam usage, VoIP and dial in converge on one conference bridge with interference.

Cons: There were some one offs where we had people drop off the calls unexplained. We would just dial back out to those participants.

This is a great integrated solution for conferencing

Reviewed on 07/02/2019
Verified Reviewer
QA Director - FIS Mobile
Financial Services, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have been using this for over 2 years and it has improved time and time again - just works which is a great thing

Pros: - hybrid solution for audio into webex
- support on desktop and mobile
- tons of call in options and numbers
- clear and crisp audio
- recording capability

Cons: There is not much I would say, the only thing I can say could use improvement is their desktop app as it uses tabs to get to some options maybe adding some metrics with usage for users would help as well.

Perfect for our multi office company

Reviewed on 10/10/2017
Matt K.
Production Manager
Marketing & Advertising, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: So easy to use to host multiple offices into one meeting (phone and web). We have multiple offices and multiple clients and hosting meetings is a breeze

Very good solution meetings

Reviewed on 08/03/2018
Verified Reviewer
Controller
Banking
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: GlobalMeet is very easy to use in order to plan conference calls. Good the integration to Outlook: it's possible to use local phone number (or voip) for international meetings.

Cons: Mobile application is very poor. It's very hard to plan and add partecipant on it. Not very intuitive to retrieve the audio recordings

Does a pretty good job

Reviewed on 27/08/2018
Verified Reviewer
Board Member
Mental Health Care, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Does a pretty good job
We each have our own unique GlobalMeet link, which makes it easy to host our own internal or external meetings

Cons: Some of the features are clunky (or were in 4.0) including screenshare, downloading the desktop app, etc.

Works good for my training calls!

Reviewed on 04/02/2015
Karen B.
Training Manager
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I've been using GlobalMeet for a few years now... the enhancements they've made have been really good. Only one thing I'd like to see different, and I think that's something that used to be there... and that's the ability as the meeting host to see when a person on the call is making noise, for that caller's name to come to the top of the list, instead of the host having to quickly scroll through the list to see who it was to mute them. As a host it's sometimes difficult to be quick enough to get through all the people on your call to identify who that person was (if the noise doesn't last long enough). It would be great if there was something that captured the names/numbers of those who have spoke and/or made noise so you could scroll through the list as needed.

Vendor Response

by PGi on 05/05/2015

Karen, we are so grateful to you and your team for sharing your GlobalMeet experience! We'll keep working hard to make enhancements that help your trainings be more effective - and less noisy! Thank you!

~Blakely @PGi

Makes You Feel High-Tech!!

Reviewed on 05/10/2018
Cindy L.
Hiring Manager
Education Management, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: This is a great program to use for webinars. It's very easy to create and distribute logins, create/edit presentations. Very easy to use.

Cons: When I imported graphics/sounds, there was difficulty synching with the system. So I oftentimes I had to have the audio with me and play it through the speaker to make sure it played along with the webinar.

Easy to use

Reviewed on 06/09/2017
Chris M.
Sr. Strategist, Owned Media
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It's a fairly seem less process for the end user without needing to download very much, and it connects quickly.

Cons: Sometimes gets buggy in certain browsers, and some companies have trouble using it through their own internal firewalls.

Almost never works good on MacOS

Reviewed on 28/11/2018
Michael N.
Digital Health A. Director, Data Analysis and Analytics
Pharmaceuticals, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: There is so much better solutions in the market so I will choose something else for my meetings.

Pros: different addons. the software handling pretty good sessions up to 50 participants

Cons: Screen share is just not working on MacOS . While you choosing to use your laptop for voice most of the time no one will understand what your speaking. While in other voice over ip apps its sounds really good.

Has everything I need

Reviewed on 05/02/2015
Gina M.
Director, Customer Training
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I host a lot of meetings, so GlobalMeet has everthing I use most often. I typically share my desktop, but sometimes will also use the File Library to store documents for support around some of my discussions. I like that I can give control over to someone to run parts of my meeting. The best feature for me is the toolbar, I can easily schedule and join meetings without having to log into a separate portal to do that. The meeting link stays the same each time which is great for recurring meetings.

Great Collaboration Tool

Reviewed on 10/02/2015
Eric T.
IT Manager & Technical Trainer
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We've used GlobalMeet for a long while with success. The tool was purchased to augment our existing collaboration tools, and we have since chosen to standardize on GlobalMeet. Audio quality is excellent, and can be integrated with other tools.

Vendor Response

by PGi on 05/05/2015

Eric, thank you for sharing your review! We've worked hard to make GlobalMeet Audio the best in the biz so companies like yours can collaborate and work better together. Thanks again!

~Blakely @PGi

Couldn't do what I do without GlobalMeet

Reviewed on 09/02/2015
Nic H.
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I love using my GlobalMeet room any chance that I get. I frequently train clients on our software and use the screen share feature daily. All the improvements have been great too. Keep up the good work!

Vendor Response

by PGi on 05/05/2015

Nic, thanks for sharing your GlobalMeet experience with the Capterra community! Screen sharing is one of our favorite features, too, and don't forgot to try the recording feature! Thanks again and happy collaborating!

~Blakely @PGi

Very positive experience. Great tool for collaboration

Reviewed on 26/03/2018
Daniel U.
IT
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it has many features. When sharing a screen there is an annotate option, control option, and various other features that enhance collaboration.

Cons: At this time I have no complaints about this software, it has met my expectations for what I wanted it to do.

Very efficient

Reviewed on 08/06/2015
Linda L.
Executive Assistant
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: GlobalMeet offers a great and easy to use set up for conf. calls. You can set up for another use and their clients, auto log in, you can have the meeting call you and you (or your client) doesn't have to download anything! It also can record the meeting/training if you need to upload it for on demand viewing in your workplace.

Great tool for connecting with my team.

Reviewed on 04/05/2015
Michelle E.
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: GlobalMeet makes it easier to create and join meetings. You're able to have one number set up to get everyone connected to a conference call and you can do it directly through Outlook.

Vendor Response

by PGi on 05/05/2015

Hi, Michelle - we're so glad GlobalMeet helps your team connect and collaborate! Thanks for sharing your review!

~ Blakely @PGi

Good product, easy to use

Reviewed on 05/05/2015
Patrick B.
Help Desk Technician II
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
Features & Functionality
4 / 5
Customer Support
Value for Money

Comments: Cons- It took a bit to get set up.
Pros- Once set up starting a conf. was easy. All the features are there to help make the app a beneficial tool.

Vendor Response

by PGi on 05/05/2015

Patrick, we're so glad GlobalMeet is working well for your business. Thank you so much for sharing your experience!

~ Blakely @PGi

Decent, No Complaints

Reviewed on 26/04/2017
Maggie C.
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I'm required to use this tool in my current position. It's decent and I have no complaints, but there's nothing that stands out either. What does GlobalMeet provide that similar tools do not? I couldn't tell you!

Simple to use

Reviewed on 12/11/2015
Tony B.
I/T Manager
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
4 / 5
Customer Support
Value for Money

Comments: I've only used GlobalMeet a few times, but have found it's so simple to use. Joining a meeting comes easy with a simple click of a button. Even the passcode is dialed for you when you use the "join my meeting" button.

Great Meeting Tool

Reviewed on 04/08/2015
J D.
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: GlobalMeet makes setting up meetings fast and easy. Our employees really enjoy the one touch join feature from their phones.

Use it everyday to schedule meetings

Reviewed on 18/05/2015
Fred A.
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: GlobalMeet is very easy to use and the integration to Outlook is excellent