---
description: Learn more about Trainual price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Trainual Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Employee Training Software](/directory/10008/training/software) > [Trainual](/software/175749/trainual)

# Trainual

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> Trainual is a learning management software that helps businesses streamline documentation, training, and operational processes.
> 
> Verdict: Rated **4.8/5** by 508 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Trainual?

Trainual is used by entrepreneurs, operations leaders, HR professionals, legal teams, real estate agencies, dental practices, construction companies, business services, and healthcare organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 508 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trainual
- **Location**: Scottsdale, US
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Asynchronous Learning
- Built-in Course Authoring
- Catalog Management
- Certification & Licensing
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Content Management
- Course Management
- Course Tracking
- Discussions/Forums
- Document Management
- Drag & Drop
- Employee Database
- Employee Handbook
- File Sharing
- Full Text Search
- Knowledge Base Management
- Learner Portal
- Learning Paths/Tracks
- Live Chat
- Mobile Learning
- Notes Management
- Process Modeling & Designing
- Progress Tracking
- Reminders
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Tests/Assessments
- Text Editing
- Third-Party Integrations
- Training Management
- Workflow Management

## Integrations (42 total)

- ActiveCampaign
- Asana
- BambooHR
- Basecamp
- Cognito Forms
- Copper
- Dropbox Business
- Dropbox Sign
- Flock
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Forms
- Google Sheets

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Training Software](https://www.capterra.com.au/directory/10008/training/software)

## Related Categories

- [Employee Training Software](https://www.capterra.com.au/directory/10008/training/software)
- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)
- [Learning Management Systems](https://www.capterra.com.au/directory/30020/learning-management-system/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Alternatives

1. [KodeKloud](https://www.capterra.com.au/software/1021756/kodekloud) — 4.8/5 (320 reviews)
2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5120 reviews)
3. [Google Classroom](https://www.capterra.com.au/software/186631/google-classroom) — 4.6/5 (2893 reviews)
4. [Moodle](https://www.capterra.com.au/software/80691/moodle) — 4.3/5 (3377 reviews)
5. [Absorb LMS](https://www.capterra.com.au/software/61763/absorb-lms) — 4.5/5 (333 reviews)

## Reviews

### "Good but only for business with high staff turn over or large companies." — 3.0/5

> **Yan Ke** | *24 September 2025* | Real Estate | Recommendation rating: 1.0/10
> 
> **Pros**: Search function, UI, able to add gifs to articles, have a reminder on how much of the training an employee have completed.
> 
> **Cons**: Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the app, like putting arrows and boxes around important areas but not anymore making writing new training materials much harder.
> 
> It's ok, basically a SOP with a good search function, you can probably get the same effect with other free softwares. The cost is extremely expensive for small businesses, so unless you have high staff turn over... It's not worth it. &#10;The site is always online which is great and the app allows you to access it anywhere you need to, but it's just not right for my business we are not overly complicated and with multiple departments.

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### "Trainual is a great KB" — 5.0/5

> **Kevin** | *3 May 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Trainual was great for building our internal documentation on. Intuitive and crisp.
> 
> **Cons**: Had to use Zapier for some stuff. Overall, not a deal breaking, but I've heard of others with better integration support.
> 
> Overall, Trainual was great for our internal knowledge. Made it easier to train and onboard new team members.

-----

### "One stop shop for all your learning" — 5.0/5

> **Alexander** | *21 May 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The fact that you can assign content to specific users, the chrome extension which allows the team to follow steps while they are doing the process. The AI is a great feature to being able to ask a question and have the AI pull from all published content on Trainual is very useful and it even links where the employee can find the content.
> 
> **Cons**: Importing documents, require formatting. Somethings are harder to get on than others. Though I found some work arounds that make it easier. I know it is something that they are working on.
> 
> Its been an extremely great experience. I have had \[sensitive content hidden\]  who have helped me get implemented on trainaul and then after implementation the follow ups have been great. Trainual is very user friendly and allows you to manage your employees training and onboarding in one place. But it also allows you to add chrome extensions to sites your company uses, so they can access training notes as they are doing the process.

-----

### "Good tool for a small business" — 3.0/5

> **James** | *26 December 2025* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: It's a fairly easy to use platform that gives us the ability to provide training moduels for our staff on any topic that we need to cover.
> 
> **Cons**: The renewal process is often difficult, and the user interface isn't always as intuitive as I think it should be.
> 
> It is an adequate product that gets the job done, but it is likely not as robust of a tool that would be required for a larger organization.

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### "Great product, and easy to use\!" — 5.0/5

> **stephanie** | *28 January 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Trainual is how user-friendly and efficient the platform is for organizing and sharing information. The intuitive layout makes it easy to create, update, and access training materials without a steep learning curve. The AI features are especially valuable, as they help with writing and refining content, which saves time and improves clarity and consistency across documentation. Trainual also does a great job of centralizing processes and knowledge in one place, making it easier for team members to find information and stay aligned. Overall, it simplifies onboarding, training, and knowledge management, which improves efficiency and supports consistency across the organization.
> 
> **Cons**: One of the aspects I liked least about Trainual is the formatting experience, which can be tricky and sometimes inconsistent. Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across sections. This can make it time-consuming to achieve a clean, consistent look, especially when creating longer or more detailed content. At times, it requires extra manual adjustments to maintain consistency, which slightly slows down the documentation process.
> 
> My overall experience with Trainual has been very positive. The platform is intuitive and easy to navigate, which makes creating, organizing, and accessing training materials straightforward. Even for users who are new to the system, it doesn’t take long to understand how everything works. One of the most valuable features has been the AI-assisted writing tool, which helps streamline the process of drafting and refining content. It saves time, improves clarity, and makes it easier to maintain consistent documentation across different topics. Trainual has been especially helpful for organizing information in a structured way, ensuring that processes and expectations are clearly documented and easy to reference.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/175749/trainual)

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