--- description: Learn more about XOi price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: XOi Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Plumbing Software](/directory/30673/plumbing/software) > [XOi](/software/174225/vision) # XOi Canonical: https://www.capterra.com.au/software/174225/vision Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/174225/vision?page=2) > Data intelligence platform for field service businesses to capture asset data, automate workflows, maximize asset uptime and plan ahead > > Verdict: Rated **4.9/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses XOi? Commercial and Residential HVAC, Mechanical, Electrical and Plumbing (MEP), Construction, Kitchen Equipment ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 36 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: XOi Technologies - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Tracking - Customisable Branding - Document Management - Equipment Tracking - For Commercial and/or Industrial Electrical Contractors - Full Text Search - Inspection Management - Job Management - Knowledge Base Management - Knowledge Management - Maintenance Scheduling - Mobile Access - Mobile App - Multi-Language - Payment Collection in the Field - Preventive Maintenance - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Warranty Tracking ## Integrations (15 total) - Access Coins - Ascente - DATABASICS Time & Expense - Davisware - FieldConnect - Interplay Learning - Jonas Construction Software - MSI Workforce Management Software - Operix - PENTA Enterprise Construction Management - Quadra - ServMan - ServiceTitan - ServiceTrade - WennSoft ## Support Options - Knowledge Base - Phone Support - Chat ## Category - [Plumbing Software](https://www.capterra.com.au/directory/30673/plumbing/software) ## Related Categories - [Plumbing Software](https://www.capterra.com.au/directory/30673/plumbing/software) - [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software) - [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software) - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Electrical Contractor Software](https://www.capterra.com.au/directory/31006/electrical-contractor/software) ## Alternatives 1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (325 reviews) 2. [Limble](https://www.capterra.com.au/software/162600/limble-cmms) — 4.8/5 (738 reviews) 3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (411 reviews) 4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.5/5 (151 reviews) 5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "XOI IS MY FAVORITE SOFTWARE TO WORK WITH" — 5.0/5 > **Emily** | *19 December 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: The customer support is AMAZING\! \[sensitive content hidden\] is always available and willing to help in anyway possible. I feel like XOI is a stable company that is not trying to sell to a bigger company. They are here for the long haul. I also love that they are dedicated to the trades. Lastly, the app is very easy to use and can be customized for each customer needs. > > **Cons**: There isn't really anything I do not like about XOI. I think my issues lie internally at my company and getting them onboard to use XOI. I want them to see the benefits it can bring. > > XOI has been the best software company to work with to help improve our business. I have worked with multiple software companies and they have their pros and cons. XOI highlight for me if the Support aspect. Our CSM, \[sensitive content hidden\], and the support email in general is wonderful. They are quick to respond and I never feel "dumb" when reaching out for an issue. ----- ### "Strong Supporter" — 5.0/5 > **Lance** | *19 December 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: We can share customizable workflows with our clients. This saves time for us and our clients. Working with corporate chain restaurants, laying out the issues and the scope to all parties, with out them having to be on site, is invaluable. > > **Cons**: It can be difficult to find older workflows. > > Very positive. From training to quoting, or simply sharing job documentation, XOi has improved our consistency and transparency. ----- ### "XOi Experience" — 5.0/5 > **Deon** | *19 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Provides an intuitive way for field technicians to document work through photos and videos, Helps streamline workflow and communication across teams. Real-time data and visual feedback improve transparency with clients. Video and photo documentation give customers confidence in the work being done. Reduces disputes over completed jobs. > > **Cons**: As of now I really haven't experienced any Cons as yet > > My experience with XOi has been largely positive. It’s been a game-changer for enhancing operational transparency and efficiency. The ability to provide visual proof of work has not only elevated customer trust but also streamlined internal communication. I would recommend XOi to businesses looking to modernize their field operations and foster better client relationships. ----- ### "2024 XOi review by Ragan Mechanical" — 5.0/5 > **Jared** | *23 December 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Equipment history and searchability by Model and Serial numbers > > **Cons**: We wish that if you had a previous WO or Job set up with the same description or character title it would alert you. > > Very positive, incorporating it mostly on our preventative maintenance at this point looking forward to the additional opportunities to utilize it. ----- ### "Powerful Tool for Technicians." — 5.0/5 > **Kathy** | *19 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use and user friendly with excellent customer service and support. > > **Cons**: The inability to attach fillable forms is the only thing that the software lacked, but the company is working on resolving that in an upcoming update. They listen to their customers. > > XOi Software is a powerful tool with great reporting and customers love the information that it provides them. Our technicians love the ease of use and the technical library. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/174225/vision?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/174225/vision) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data