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RealVNC Connect Reviews

About RealVNC Connect

RealVNC Connect is the secure remote access and support solution, trusted by leading organizations worldwide.

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Pros:

It's easy to use for remote help with my business associates anywhere in the world.

Cons:

There is no options just to buy remote access licence permanently which i find anoying.

RealVNC Connect ratings

Average score

Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.3/ 10

RealVNC Connect has an overall rating of 4.5 out 5 stars based on 157 user reviews on Capterra.

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Filter reviews (157)

nguessan valery
nguessan valery
Property Seller in Côte d’Ivoire
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

An effective tool for remote control

4.0 last year

Comments: I've been using the free version for a long time. I've connected my 2 mobile phones, my office PC and my home PC to it. Once the account has been created, it's very easy to take control of my devices remotely. The connection is secure and the features are very useful. On top of that, I have full access to my computer, seamlessly. It's a very useful tool

Pros:

It's a tool that's fairly easy to use and has lots of interesting features. I've been using the free version for a long time, which allows me to connect 5 devices. Even though it has fewer options than the paid version, it's more than enough for home use. What I like most about it is that it's available on all devices, Mac computers, Windows, Android or iPhone mobiles, and so on. Control is simple and secure. The display of the remote device is fluid and fast and you have total control. I also like the fact that you can chat and transfer files. It's a powerful tool for remote control

Cons:

If you don't have an account, you will be redirected to the Realvnc platform to create one. We should think about allowing you to create an account directly from the app

Graham
Analyst in Canada
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC Connect - Gets you connected to the people that need connecting!

5.0 last year

Comments: Fantastic! from sales, to implementation to support, excellent experience!

Pros:

Easy of use, footprint of program, permission tool to control access. Support is out of this world!

Cons:

Cost has increased considerably over the last few years.

Ark
Reseacher in US
Education Management, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Higly recommend using RealVNC as you remote access software

5.0 3 weeks ago New

Comments: Very good and convenient, it helps me a lot when traveling overseas

Pros:

I have been using RealVNC for four years and I can stablely remote access my workstation from anywhere in the world

Cons:

Not too much, the login of the account ( not remote access) is a little bit complicated because of security reason, I guess

Brittany
Brittany
VP Sales in US
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Seems like more issues than not

3.0 6 years ago

Comments: Does what we need it to do. However, we do not feel secure 100%.

Pros:

Great for tapping into your desktop from anywhere, especially for me because I use an iPad to tap into my desktop, which I believe would be a little more difficult than using a traditional laptop. I have to go to the VA a few times a week which is an hour from our office so it's very necessary for me to be able to look at the schedule remotely when I'm not here. You have to go into your iPad settings, click the VNC option on and then pull up VNC app and go into your desktop. If you close out of the iPad, it will knock you out and you will have to redo those steps which is annoying but not difficult.

Cons:

I'm not sure if this is how our IT guy set it up or what, but it leaves a lot of the backend open with potential for hackers. I don't know if this can be changed or not... It does seem like we are a little vulnerable while using this software to tap in. It also has a weird setup on the desktop to where if this certain program isn't running in the background all the time, then it won't let us remote in. Which is difficult if you are not here at the office to turn it on. It seems to always stay up on the desktop though. Again, this may be the fault of our IT guy setting us up this way.. Not too sure..

Jason
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sweet Freedom

5.0 4 weeks ago New

Comments: Wonderful. The freedom it gives me is worth every penny.

Pros:

The ability to connect from anywhere. It gives me the freedom to travel.

Cons:

Sometimes connection times can be a challenge.

Isael Alexander
Isael Alexander
Network and communications analyst in Dominican Republic
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool for any remote connection

5.0 2 years ago

Comments: This product helped us to provide remote support to the teams in different branches, as well as making it easier for us to have to move since it allows us full control of the devices, ensuring security while maintaining the connection.

Pros:

What I like the most about this software is how easy it is to use, as well as the security that it offers us once we establish a connection. Another part that I really like about this product is the large number of multiple connections that it allows me to make, ensuring thus a better performance when giving remote support

Cons:

What I liked least about this product is that it doesn't give me the option of a chat window to interact with people, but apart from this I consider it one of the most stable and complete on the market.

Rodrigo
Rodrigo
Owner/Developer in Brazil
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool for intranet

5.0 5 years ago

Comments: We stopped actively using Real VNC for years, due to cloud limitations, but about 1-2 year ago we started using it again from the Raspberry PI and some Virtual Mac OS services. For use on the intranet it remains as good as ever: you access the remote computer, manipulate data, screens and functions, quick and easy, which makes it unnecessary to have a monitor connected to the development boards. I currently use TeamViewer, but since I found RealVNC's cloud plans I am seriously considering switching to RealVNC cloud for the next renewal, next year.

Pros:

The diversity of VNC servers, the fact that it comes integrated in equipment or operating systems, for example Raspberry PI OS. The fact that you can do many things virtually without spending, or spending zero, depending on what you want to do. The fact that you have a serious business-level tool for when you need it. This brings flexibility in use.

Cons:

In general, VNC is not transparent to the firewall, requiring port release and NAT route configuration. In Real VNC you have the option of a cloud plan, which circumvents this limitation, but it is still a little expensive for a micro company with eventual use.

Jim
Web Developer in UK
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

VN-C(see) your desktop

4.0 last year

Comments: Overall I'm a fan of VNC, it's been my go-to for quite a few years now

Pros:

The pro of VNC is the benefit of the mobile app and being able to access your desktop anywhere.The connections is made through your account with VNC, so no complicated/insecure port-forwarding etc. Their servers are used as an intermediary, although I don't know about the security of that process

Cons:

Latency can be an issue when using VNC, I wouldn't recommend using it for anything overally visual. So no video/photo editing etc

Gatuko
Accounting Manager in US
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Remote Access and Support Management Made Easy

4.0 11 months ago

Pros:

With VNC Connect, screen sharing and file sharing is easy Comes with amazing capabilities for remote support and access and it is highly secure

Cons:

Not many issues with VNC Connect. Has always been very helpful.

Deborah
Office manager in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Wonderful way to remote in

5.0 2 weeks ago New

Comments: It has been great being able to work remotely sometimes or pull up something on my day off

Pros:

Easy to connect. Quick response to connect to work computer

Cons:

Have 2 screens at work and cannot get both screens to go larger on my laptop. And cannot get one screen to move over .

Susheel
IT in India
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

One stop solution for Remote Support

4.0 2 years ago

Comments: Awesome

Pros:

Very good,with good build in features and simple to use . like said one stop solution for everyone. use it and you will feel the same

Cons:

Perfect ..looking for the same.once catch it will definately share the same.

Fernando
Fernando
SAP BW Consultant in Brazil
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very handy!

5.0 4 years ago

Comments: It improves my ability to help customers when I'm working at my company's helpdesk because sometimes the user cannot explain exactly what is happening, so when you connect to their computer and see what they are doing, you can get the whole picture. It is also handy when I need help from the IT team, to activate a product or solve any computer problem without the need to go in site. Now that we are living in this pandemic hard time, any remote task is even more valuable.

Pros:

I like it because it is very easy to use, you don't need much configuration to get it working. It is easy to install and get it running. You can use it to help your customers when they need to share their screens and show you a problem which is hard to explain, but easy to show.

Cons:

Sometimes a firewall rule or a VPN is blocking your customer to share a connection with you, making it harder to get in touch and solve any problem. Maybe a wizard to help the user understand in plain english what is happening and then tell you could be better.

Verified Reviewer
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

VNC - The Real Viewer

4.0 3 years ago

Comments: Remote Assisting and Remote controlling made very much more manageable with VNC. Even easy file sharing.

Pros:

The small in size installation file for endpoints is very much useful when it comes to deployment in a organization with lot of branch officers.

Cons:

When renewing the VNC subscription, we are unable to push it centrally from the server. Instead we have to key in or import the license file from VNC endpoint.

Marko
Marko
CTO in Slovenia
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Did it become irrelevant over time?

4.0 3 years ago

Pros:

Well VNC was one of the first software for remote desktops I ever used. At the time it was revolutionary software. But it lacked additional comforts other similar software brought with time, like having a device management, remote file sharing, chat system,... Everything did get implemented eventually, but by that time people moved to more modern software. Now they are pretty much equivalent, and you go with the one that is cheeper.

Cons:

The instant support feature is pretty cool, to transfer sessions between colleagues, it comes in handy.

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great tool to remote desktop computers.

5.0 5 years ago

Comments: I use VNC connect to access Raspberry pi computers in my IoT devices. Very easy, It only requires an active internet connection. When the computer starts, if the internet is available server automatically connects otherwise waits for an active connection. We can manage our devices from our profile. We can assign acces rights to other users too. Support cross platforms.

Pros:

It just needs an active internet connection to remote desktop the device. Just need to run the server on the device that needs to control. If the device should be accessed over internet user have to log in to their own profile. Otherwise, under the same network, direct access to the IP is provided. From the profile, we can share our devices with others with limited access to the devices. With free accout, we can manage only a limited number of devices.

Cons:

Problems can occur when trying to connect using a local server, But referring documentation and discussion forums can solve the problem. If disconnects auto connects to the network. Overall easy to use.

Jorge
Software Developer in Costa Rica
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best and easiest light weight tool to connect to computers and virtual machines

5.0 3 years ago

Comments: It has been a great experience this is my go to tool to connect to any VM or machine that I need. It has been always reliable.

Pros:

One the features I liked the most of this software is the how easy is to have a bare minimum virtual machine and by just downloading the VNC server on the Virtual machine and the VNC cliente in your laptop you have visual access to the machine. On key feature that I saw it was consistent through all the time was the copy paste from your host machine into the virtual machine.

Cons:

Until now I haven't had any problems with the software it has worked flawlessly and the copy and paste between machines and host has always worked amazingly.

Ts Muhammad Hafiz
Executive in Malaysia
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Live screen sharing during remote desktop troubleshooting

5.0 2 years ago

Comments: In some cases, the freeware can be use for learning purposes (good for students to explore more on remote sharing/troubleshooting)

Pros:

1) It was great product that have ability to remote desktop screen user without interruption user view 2) Once you have successful remote connection, the session will save in your recent activity and if you require to reconnect again with that PC, just click the previous session shortcut 3) It was stable connection without having any issue for disconnection unless if there are network failure during the incident/troubleshooting

Cons:

None, it was totally great products for live session remote troubleshooting that has been use in our division

Milenko
Milenko
Technical Support in Bosnia
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

VNC Connect review

4.0 4 years ago

Comments: It was good until at some point I had to start using another Software, which proved to be better in every way back in the beginning of my career.

Pros:

I used to check Customers PC's with this Software and it was good and reliable, I used to run it via custom made bat file ( by my organization ), which proved especially good when I had to stabilize new replacement unit, which had only pre requisites installed on it, after Windows was installed.

Cons:

VNC lacks some handy possibilities and reliability in remote connection, in comparison to the other remote connection Software's, which are available for free on their respective official sites ( full versions ).

Ashwani
Computer Programmer in US
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good software to connect to Virtual desktops

5.0 3 years ago

Pros:

Ease of use, connectivity, ability to save and connect to different VDIs

Cons:

Slowness issue - at times the connection and hence vdi seems to be slow

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC remote support

4.0 3 years ago

Pros:

Consider it was free it is quite capable and allowed us to remotely access the needed systems

Cons:

Advanced features like transfer of files to the remote system from the controlling machine were missing or did not work well. The core functionality (remote control, unattended, password protected) however did work without any issues.

Cassandra
Cassandra
Information Technology in US
Verified LinkedIn User
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use.

5.0 6 years ago

Pros:

VNC has been fantastic for remotely resolving issues for our users. It has an easy setup process. It is also very easy to use and maneuver.

Cons:

Sometimes swapping between screens when we remote into a machine with dual screens is tedious.

massimo
massimo
Assistant Professor in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

It provides a more granular control on the connection parameters than other "competitors" do.

4.0 7 years ago

Pros:

My feeling is that large companies may often rely on VNC over competitors because of the more explicit settings of the connection security parameters it provides. I like very much the VNC address book they provide, where you can conveniently safe all the connection parameters of your connections.

Cons:

It uses way more bandwidth than competitors. Displayed quality is the worst, when compared to "TeamViewer", "Teradici" or Microsoft Remote Desktop". It requires to VPN into the local server first, if you are trying to remote connect from outside your work network.

Todd
Todd
Chief Information Officer in US
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

VNC

5.0 6 years ago

Comments: This software is used to monitor several Raspberry Pi's

Pros:

Powerful remote desktop software that is lightweight.

Cons:

Remote access becomes more complicated when connecting to computers outside of your local network.

Zandre
Tier 2 Network Support Engineer in South Africa
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

VNC Remote Access

4.0 4 years ago

Comments: At my company we use VNC to remotely connect to a server which runs our monitoring in our network operations center. Easy and quick to use and very important with regards to active NMS tracking.

Pros:

VNC is generally quick when launching and remote connectivity is set up nearly immediately after launching the app. Pending on your current local and remote internet connection.

Cons:

When connecting to a remote server and you have multiple monitors/screens connecting to it, scaling and sizing can be sometime difficult. Especially when multiple Chrome browsers need to be used.

Raúl
Mechanical Designer in Spain
Architecture & Planning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best way to support

4.0 3 years ago

Comments: Very satisfied with this way to support.

Pros:

the possibility of supporting multiple devices with guarantees

Cons:

when to connection isn't to strong makes some delays and desconections