Reviewed on 31/10/2019
Great time clock
Comments: It is a great program and easy to use..not a lot to go wrong
Pros: The ability to see my total hours worked, clocking in from a computer, and seeing all my benefits in one place
Cons: The only thing I have found that I csnt figure out is how to leave a note on my clock in punches and have someone else be able to see them
Reviewed on 13/11/2019
Comments: Definitely easy to use and the interface is pretty intuitive, I don't feel lost when I'm looking for things.
Pros: One stop shop. I'm able to clock in/out. I can review my paychecks, company benfits, and time cards. It also allows me to request time off.
Cons: I do not know what I like least about the software. It is a simple system that I have simple uses for and it meets those needs.
Reviewed on 12/12/2019
Intimidation x 10
Comments: I've worked with ADP for almost 3 years. It's the only payroll I've ever worked with, but I still feel that it's not user friendly.
Pros: The amount of information provided is large—I'm sure the answer to whatever my question is I can find somewhere.
Cons: This software is extremely confusing. Too much to learn, and not updated technology or interface. Easy ways to mess up within the system.
Reviewed on 26/09/2019
Lots of functions and features
Comments: I like ADP, but it is not my favorite HRIS/Payroll system. It may be best for larger companies with dedicated departments to support the different issues that arise from an HRIS. We are a small company and our HR department consists of 3 people. We don't necessarily have the time to troubleshoot ADP or jump through hoops to get in contact with customer service at ADP. Not to mention, they are insanely expensive and tend to charge for every little thing.
Pros: ADP has many different functions and features for payroll, recruiting, and employee services. It is a full-suite HRIS.
Cons: The reporting is not as intuitive as it could be and sometimes getting help can be difficult. The Bridge is helpful, but sometimes it seems to be lacking. One instance is that ADP rolled out a new performance dashboard and had plenty of training for administrators, but zero training that was created for employee use. So, if the new dashboard comes out shortly before you are ready to administer reviews, you have to create your own training, versus waiting on ADP to create some.
Reviewed on 30/10/2019
Good app to have
Comments: I've realized the benefit of knowing and keeping track of your hours for your paycheck
Pros: I personally prefer adp over other payroll service apps. It's design is so simple and gets straight to the point without any adds
Cons: Can't see your paystub early and the fact that the app is a little slow typically. Other then that it's good
Reviewed on 16/10/2019
Comments: Great product with a great inter that is user friendly
Pros: This software was very user friendly. I didn't have any training with it and I was able to understand it easily.
Cons: I experience no hurdles that couldn't be solved or handled with searching or their customer service.
Reviewed on 28/10/2019
A fine paychecker
Comments: It’s a easy go product to check your pay, nothing to add here.
Pros: It was ease of access to your paystubs and deduction, you can basically change your W4 anytime like iSolved.
Cons: I really have nothing negative to speak of the software, it’s fluid enough and comprehensive to work with.
Reviewed on 05/11/2019
ADP FOR THE LITTLE GUY
Comments: I do payroll on a daily basis. Run reports easy. Track attendance.
Pros: ADP is very easy to use on a daily basis. Can easily make reports for daily tracking. Payroll next day
Cons: I can't really say anything bad about it. ADP does everything and more. Create weekly and daily reports
Reviewed on 26/11/2019
Comments: My overall experience has been good. I have observed issues with getting support when there is an issue with the overall system. No support issues as a user.
Pros: It is user friendly. Information is broken out well. I like being able to see my pay stub information broken out. It makes it very easy to see if I need to switch deductions or contributions.
Cons: At times, you cannot open certain items, or information is not available. I have only found this with the retirement account information. Not sure why.
Reviewed on 30/11/2019
Very user friendly and informative
Comments: I love adp as an employee it is easy to manage my time worked, pay and time off requests.
Pros: The software is easy to use for employees. Employees can see time off requests and the status if each as well as paid time off balances. Paychecks before and after taxes are also visible in easy to read formats.
Cons: As a supervisor I didn't feel it was as user friendly. Approving time off and tracking time off isn't straightforward and required training.
Reviewed on 31/07/2019
Comments: We utilise the ADP as part of our decision process. it hosts some rule sets and works as an intermediary between us and the credit bureaus. The ADP enabled us to get up and running in an efficient and timely manner.
Pros: Ease of use, being able to change items within the system without the need for a development team. Means we can deploy changes without delay
Cons: huge rulesets can be a bit cumbersome to implement, this the sacrifice you pay for ease of use.
by LendingMetrics on 02/08/2019
Thank-you James for the positive feedback. We note your comments about the huge rules sets and as you have correctly identified, the comprehensive functionality means that all scenarios can be accommodated. Some clients require simple credit risk solutions, whilst in the case of Loans 2 Go, the requirements are very sophisticated and we are pleased that ADP delivers on that need.
Reviewed on 16/01/2020
ADP Workforce Now
Comments: Mass changes, like yearly wage changes can be uploaded, this reduces time and change of human errors. We are so spoiled by the software capacity in the United States that recently added our Canada company and will add Mexico next.
Pros: The software has great reporting capacity. Controls can be in place that limit user access. Helps us with benefits and payroll.
Cons: When you need assistance and call the help desk the hold time can be very long and therefore painful. The continual software updates have at times been beneficial and at times a curse.
Reviewed on 24/07/2019
Best software for tracking hours, payroll
Log in hours tracking for employees. I use it daily to track my login hours.
Also use for viewing my salary slips. Setting KRO's and a lot more
Easy to use, clear interface
It clearly summarize the hours and how much will be paid for both regular & OT hours. We also use it to set our KRO's and review then during our appraisals. Overall an excellent tool.
Cons: should be able to integrate with more HR activities. I hope they would enhance the functionality to also shoot emails from within the app itself.
Reviewed on 04/07/2019
Comments: Replacing decision engines for lending decisions, helping us reach lending decisions quicker with a better process.
The ease of programming a decision engine on the software.
Flow of the engine is easy to understand and control yourself.
Cons: Not a clear guide of how to program your own variables. It seems to be more of a trial and error type programming basis.
by LendingMetrics on 02/08/2019
Thanks for the great feedback and score. Your comments regarding the formulating of your own variables are noted and we will be in touch directly to run through this. We are also adding to the growing library of training videos and documentation and we will be happy to take you through this too. The team will contact you directly.
Reviewed on 29/03/2019
Building efficiencies to scale
Pros: Once implemented, the software allows for business rules to be implemented with simple drag and drop processes. More complex decisioning is also catered for with full detailed output for those who want to code full workflows based on outcomes.
Cons: Some initial integration teething problems but were sorted well
Reviewed on 15/10/2019
Comments: Overall, I prefer ADP over other similar applications. It is extremely user friendly.
Pros: I liked that it gave me the ability to see my paychecks and hours worked in one place. I also like that it has work perks attached.
Cons: What I didn’t like is that sometimes it would take a while for the paychecks to load. The app also was not working most of the time.
Reviewed on 07/11/2019
ADP Seems to be working good
Comments: Support is ok. Have had some delays because of support.
Pros: Switching from Kronos. ADP will allow us to setup a portal for employees to find company information.
Cons: ADP is a good product but we are still going to have to keep Kronos for PTO. ADP will be used for our time clocks.
Reviewed on 07/06/2018
Very professional software with a great support team
Straight forward from the start
Easy to navigate.
Logical to customise.
Quick and easy integration process.
Team were very forthcoming in helping get us to the start line.
Cons: Initially it took some time to get the hang of the rules setup but with the help of the support it was fairly easy to master.
by LendingMetrics on 02/08/2019
Thank you so much for the great feedback and excellent score. We will try harder to convert the 9/10 to a 10/10 next time.
Reviewed on 07/01/2020
ALL EMPLOYERS SHOULD USE ADP
Comments: Accessibility, being able to easily access everything in one is awesome.
Pros: I LOVE the ease of using ADP - as an employee , we like to use systems that contain our payroll/pto and benefits options all in one website.Also, I appreciate being able to log in from home.Acc
Cons: I don't have anything I dislike about ADP-I love using ADP and think every employer should use this service.
Reviewed on 08/10/2019
Pros: That I could get on there and access my paycheck documents. Also things like my tax forms and anything I needed such as documentations for work. Its a very helpful site and so much easier to go through the website than have to go through corporate or some big company.
Cons: very sensitive password set up, but that's to ensure that you have great protection.
Reviewed on 18/11/2019
Easy clock in and pay stub access
Comments: My overall experience was good.
Pros: The ease of overall use, the layout, the accuracy.
Cons: I didn't dislike anything about ADP. Maybe when it was down but that wasn't often.
Reviewed on 19/10/2019
Needed a few tweaks but overall good
Comments: Overall, it's been a good experience and I have no complaints.
Pros: I have been using it at work at it does a good job of keeping me organized and on top of my day. I can use it on my phone which is good.
Cons: Sometimes is not as straightforward as I want it to be. I have to call for assistance but that was okay.
Reviewed on 07/06/2018
Very flexible system without the upfront fee barriers
No large upfront development fees
Ability to keep control over your own smaller changes without having to wait on a developer
Flexibility you can build into the system
Limited base support hours compared to our opening hours
Limitations on accessing the system outside our usual places of work
by LendingMetrics on 15/07/2019
Thank you for the excellent feedback Shiona, we are always striving to improve the platform and customer input is invaluable.
Regarding the limited access outside approved locations, this is one of the many security measures there by design. However we have a secure technical solution to this which would allow you to access from anywhere and our support team will be in touch to guide you through.
Reviewed on 03/12/2019
Easy Peazee payroll
Comments: Very easy to deal with and if there is ever an issue support is quick to assist when contacted.
Pros: I like the easy way that the software is set up. The menu pull downs make it easy to find what you need and continue with your day.
Cons: Sometimes it can be a little confusing to find something, but for the day to day it works just great!
Reviewed on 03/10/2019
Useful Employer Software
Comments: Positive a NBC and I highly recommend the software
Pros: Easy navigation and very user friendly. I can easily access my paystubs and other documents that I need for work. Easy to understand directions if there are any issues. They help you navigate through any issues you might have in the work place Regarding paperwork.
Cons: I don’t have any negative things to add at this moment. I am satisfied with everything about this software right now.