Teramind Reviews

Its has been an amazing expericence and a winderfull software that does exactly what you want!

Comments: Security,
Control, peace of mind.
the ability to know all that is going in the organization

Pros:

Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need!

Cons:

For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues.

Fraud Prevention

Comments: the product is very easy to use, I have experience in this type of software, your presentation I like.

Pros:

1. the dasboard is frendly. 2.-Creation of policies and rules is very easy. 3.-the time worked and the log's is easy to see.

Cons:

1.-I did not see if you can take the alert system to an email. 2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)

Easy to use but worst customer support

Comments: It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone.

Pros:

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

Cons:

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

Fantastic system with plenty of applications

Comments: Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

Pros:

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

Cons:

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

Great product

Pros:

Teramind is helping us tremendously to measure employee time efficiency and effectiveness.

Cons:

Sometimes the recording agent slows computers down.

Limited usability for Mac users

Comments: Great idea for tracking staff productivity

Pros:

The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking

Cons:

I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.

Teramind (best monitor) 2019

Comments: Great experience so far, every HR should try this solution

Pros:

Easy to use and monitor activities, I like the privacy features of the software as well Performance review is easy as well as tracking activities done hence improve productivity

Cons:

The costing for five user for my small organization, they can increase number of users or consider the chargers. We can get a free version for 30 days so as to recommend the s/w to others

Overall pretty good software!

Pros:

I haven't used this software much, but in the past i found it to be pretty easy to use in the past. Obviously designed to help larger organizations with more employees, the software was intuitive and provided a lot of interesting features. I personally loved the ability to printing sensitive documents with a little more protection and enforcing some compliance issues. This is often a problem in higher education that too many people simply ignore.

Cons:

I've heard the price was a little high, but I honestly cannot really say for sure as I do not deal in that area. Though their support team were helpful, unlike many other software companies.

Excellent software

Comments: Cloud based activ8ty m monitoring is much better than an on-prem solution.

Pros:

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Cons:

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

perfect for the start of a company

Pros:

this software provides security is useful for those companies that are in search of collecting data from employees and identify suspicious activities, detect possible threats, monitor the efficiency of employees and ensure compliance of the organization.

Cons:

Knowledge of this software is widely needed to be able to use it otherwise it can be something abrupt. Everything good

The best way and tools to supervise and control employees access to data, and their actions.

Comments: Ability to monitor and supervise employee activity with minimum manpower resources.

Pros:

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources.

Cons:

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve: Remote controlled graphics. Speed and delay time. Enable, choice whether to notify the user about remote control or not. Transfer file to remote control screen. I think there should be several different price packages, To enable selection when not all functions are used. and by that allow to reducing costs.

Convenient and comprehensive cloud based PC monitoring software.

Comments: Remote user time management, security risk mitigation, and productivity enhancements.

Pros:

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

Cons:

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

Powerful Employee Monitoring Tool!

Comments: All good so far, except the issue that it keeps getting disconnected and I think the system really requires a fast and stable internet connection so everything that's being captured from your PC is uploaded in real-time.

Pros:

I like it when it records videos of the screen activities of our remote employees. It just gives us more peace of mind about what they are all doing throughout the day at work.

Cons:

What I don't really like about it is just it constantly gets disconnected. Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server.

Top service

Pros:

Service is great

Cons:

nothing ,did not have any problems since I started using it.

remote work monitoring

Pros:

This helps monitor employees when working remotely

Cons:

The fee is expensive. That's the only con I can think of.

Very Satisfied User

Comments: really great experience using teramind. would recommend

Pros:

If you have employees that work remotely and you want to track their work this is the right thing for you

Cons:

this is really a great software. you can view your employees live screen which is the best feature of all

Teramind is a great tool for tracking

Comments: I highly recommend this program. Customer service is great and help you right away!

Pros:

My favourite part about this program is the ability to monitor activity and put rules on accounts to notify you if a rule is broken.

Cons:

this program was a bit costly for us and there was times that we would not be able to see the activity for some reason.

Is a very complete program with it I can monitor my sales team and make sure they focus on working

Comments: I can put pressure on my sales team and make sure that they are doing what they said they are doing.

Pros:

Ease to use, to get report, easy to monitor activities on the video function. It does not make the users computer slow and they never notice when they are getting monitored

Cons:

I had some problems at the beginning setting up the Behavior rules but after a couple of trial and error I was able to figured out

Great program, buggy software

Comments: Peace of mind and stability.

Pros:

I love the functionality of the overall program. It offers me peace of mind in the sense that I can know what is going on and set triggers for potential issues and threats.

Cons:

Very slow to load. Sometimes, it does not pull up the live feed and I have to double check that the software has not been discovered. Also, It does not recognize the email platform we use so we are in the dark about that. That is a very big deal.

Great product. Well worth using. Easy to use. Resolved all problems. Price is good

Comments: Peace of mind! I never had a issue with this product. Everything was such an ease to use. Being able to set what you want to monitor is so easy. Being able to remote in and even take over the computer you are monitoring is amazing if something gets out of hand.

Pros:

Being able to not be in the building all the time to monitor. This product helps you sleep more knowing you are being protected!

Works very well

Comments: lets us see what our employees are doing.

Pros:

Keylog and screen video the dashboard is clean and easy to use. The reporting features are top notch. Ranks high compared to other software. We were looking for something like this to help figure out what our users are doing at work with their computers and with the network. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.

Cons:

Cost for cloud console is high, I have had to contact support for a question in chat and was never answered.

Good quality product for employee monitoring

Pros:

User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.

Cons:

Real time remote control does not work very well as it works too slow.

Unbelievable the way this has given me control of the productivity of my my staff. Less wasted time,

Pros:

It gave us much more than I expected with the ability to document and file use by staff. I love the way it captures all activity on all my computers.

Cons:

It was hard at first to get a handle on how to best utilize all the system offers. But the more we use it the easier it gets.

WOW - Not a lot of times you get support which is as good as the product !

Comments: We knew what the personnel was doing other than their work and unfortunately they were spending more than 75 % of their time on the internet and personal issues

Pros:

Ease of use without personnel knowing it is being used, unfortunately as business owners this is sometimes crucial. The programme was easy to install and easy to use with so much information on what the personnel is doing. We used it daily to determine what the problem is in our office with production.

We have been using Teramind to monitor Productivity for about a year now. So far no complaints.

Pros:

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

Cons:

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.