Citation Canada Reviews

Some pros and cons about HRdownloads

Comments: HRdownloads is very useful especially if you need a template or get an idea on how to create something for HR purposes.

Pros:

The available templates that we can use anytime. Those templates save a lot of time and research.

Cons:

Maybe the integration part? We cant integrate the HRdownloads to the EDM tool that we are currently using.

Satisfied with what we utilize!

Comments: Since [sensitive content hidden] took over as my account rep, I feel he has been very responsive and I understand the menu of options available to our company far better than I ever have before.

Pros:

The Live HR advice is always appreciated and top notch. The advisors are quick to respond and knowledgeable in their fields. I have yet to stump them! I also appreciate the template documents and letters that I have used.

Cons:

I wish that the training offered was more extensive. It is very HR specific and thus we cannot use it for our industry, as it only applies to a very small department.

Peace of Mind

Comments: Everything is positive, nothing negative to say.

Pros:

I highly recommend it as a partner at an accounting firm in BC. This is our third year with Ciatation, and I couldn't be happier. Templates, forms, and handbooks were the reason I joined, not realizing their Live HR advice would give me peace of mind and confidence. Thank you, Sharon, Simon, Kim, Terri and Ed. I have spoken with all of them, and they have guided us in our HR needs.

Cons:

The only thing was the name HR Downloads, I love the name Citation better :)

Easy to use

Pros:

The layout of the website and the ability to have employee sign documents

Cons:

I would like it to have an area to post employee reminders.

Investing in Citation will help you earn back your time 10x over

Pros:

I have been using Citation Canada (formerly HRDownloads) for close to 10 years. I like how they combined best practices with tech tools making all legislative and HR updates easily available. It has helped me keep up to date with all the happenings and serve my staff well. If you are an HR Professional this is a great investment. You earn back in time 10x over.

Cons:

None whatsoever. I'm very content with the platform, the content and the compliance aspects of Citation.

Great HR Tool

Comments: Great Service, Lots of Documents and Training Courses available. The News and Legislation module is very helpful.

Pros:

I love that the training courses are interactive. It helps the employees to be in engaged in the course.

Cons:

Sometimes it's hard to find what I want as there are many documents, BUT when I look through all the documents I come across something that I know I will need in the future and I add it to the library so I do not need to look for it again.

Provides crucial HR guidance for smaller business that do not have their own HR department

Comments: It has been very positive. It is a valuable resource for our agency.

Pros:

The many options they provide. We use the training the most and I look to their provincial updates regularly.

Cons:

We would like to be able to load some of our own training onto the platform

Review of Citation Canada Product

Comments: Since coming on board this program has assisted with some policy updates, training of new employees and many more things.

Pros:

The fast return call from the teams to provide HR advice.

Cons:

Nothing to report i've used HRDownlads in another company and had nothing but good things to say about it.

HRdownloads for compliance

Comments: This is the best platform for all the legally required training.

Pros:

We love the ease of finding any compliance related courses for our employees and assigning them. It would be nice to add a feature to automation when courses expire, so they would be reassigned to employees.

Cons:

The reporting function could be better and automation.

Good platform

Pros:

Good customer service; quick reply any time help is needed

Cons:

in the past we we were able to get 10% discounts but they are no longer available

Great HR Tool

Comments: Lifesaver for training and automating policies/paperwork.

Pros:

Has the required legislative courses needed for onboarding along with numerous choices of others. Love that I can create my own policies and automation.

Cons:

Not enough fields for employee roster management.

Review of HR Downloads

Comments: Really enjoy it and the customer service is excellent!

Pros:

Easy to use and understand almost all parts. Does give financial assistance to non-profit organizations.

Cons:

Getting the reports can be confusing sometimes. Would prefer to be able to edit each section of employee file rather then the one only at the top of the page.

Great Documents/ Templates

Pros:

Great starting place for document and template creation.

Cons:

They are focusing on more services and would rather they stick with their roots.

A good tool for a learning and compliance

Comments: This is the toll I will recommend to the others

Pros:

The account manager is super helpful and knowledgeable about the product. Easy to work with.

Cons:

Need to have quality control when uploading customized training material

thoughts on HR Downloads

Comments: always pleasant to speak with and willing to help

Pros:

like the availability to look at policy and procedures for an outline

Cons:

i feel the cost could be better for the type of service it is.

review of hr downloads

Pros:

Training is what we use it mostly for. We also refer to the professionals when necessary.

Cons:

We have had no issues using hrdownloads.

Quality HRIS!

Pros:

I really like that HRdownloads has a large training catalogue for various industries. Our employees have found these trainings to be extremely helpful in their professional development.

Cons:

At the moment, I have no things that I like least.

Training on the Go with HRdownloads

Comments: Good, especially for providing remote training for new hires.

Pros:

Remote employees can get trained easily.

Cons:

Status changes are not the easiest on a mass change basis.

HR Downloads a life saver

Pros:

I work for a global company and finding a program that meets our needs was difficult as many platforms are specific to larger countries (mainly the USA) HR downloads is a pleasure to use because it is Canadian focused and ensures that you remain up to date on the latest changes and notifies you.

Cons:

I don't love the look of the platform and I wish there were a way to batch download the certificates for my HRIS records.

HR Downloads User

Comments: Great I recommend it for sure with the online training.

Pros:

We utilize the training features on a daily basis. It is incorporated with our onboarding

Cons:

Sometimes it take too many clicks to get what I need.

Extremely valuable for organizations with a small HR team

Comments: Outstanding. I had no idea how easy the system is to use. The customer service and advice is outstanding. They have truly captured the market by offering HR services to small to mid size companies. What a great idea and I love the system is Canadian as well. HR Downloads is worth the cost and we are extremely happy with the product. I would highly recommend this product and service.

Pros:

HR Downloads is a true HR platform that addresses and provides information in a number of HR Categories such as: 1. Strategy 2. Employee engagement 3. Employee and Labour relations 4. Total compensation 5. Workplace Safety 6. Labour Laws 7. Learning and Development 8. Information for the HR Director For small to medium sized organizations the variety of online learning programs is a true time and cost saver. I find HR Downloads is priced fairly and the product offerings don't compare. As well the HR Advisors are extremely helpful and return your call quickly. Overall, I have been extremely impressed with HR Downloads and would highly recommend the product.

Cons:

The survey - it isn't as easy to use as survey monkey.

Allegra Barss - People Services Coordinator

Comments: Excellent, worth while, and rewarding.

Pros:

The customer service at HR Downloads is outstanding, the quickness of daily customer support given when facing a smaller problem really helps when our employees have specific time scheduled to their training and we can get the problem solved with them that same day. I am often explained the WHY of the problem as well. Which helps build great communication and realistic expectationd between I, the administrator, and the HR Downloads employee.

Cons:

As we are now in the new updated Beta version, I feel as though I am still having trouble deciphering where certain items are.

HRDownloads

Comments: Good experience over the years. Team is responsive to any issues.

Pros:

The company keeps it updated with new information and service offerings

Cons:

Because there is so much content now from when I first started using it, it can be challenging filtering results to find what you're looking for quickly.

Incredibly Valuable Resource

Comments: It saves me so much time and money. We have a small team and I have a lot on my plate. It's nice to have this resource on hand.

Pros:

The Document Library alone is worth the investment.

Cons:

Some of the training could be improved. It is very high level.

HRdownloads

Comments: I am tackling our office Manual at the moment. I am able to access the software anytime, anywhere which also helps me stay on target and not giving up my family time.

Pros:

Wow, where do I begin....this software in my opinion is fantastic. Staying Current is the key in this fast paced country. Safes me a lot of time when I need to research any policies...it just a click of a button. Great tool to have when you want create your own policy manual and keep nice and tidy with any misunderstandings(employee). HRdownloads is having an HR in the office without the added salary.

Cons:

Not understanding the capability and power of this software.