17 years helping Australian businesses
choose better software
About PayPal Zettle
Accept card and contactless payments in person with our selection of chip, tap, and swipe readers and accessories.
Lots of great features and integrates well with website or even email links etc. I can create sales buttons for my site or links for payment within seconds.
There was no major features of this software that I disliked.
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Filter reviews (2,267)
My best friend since I've been freelancing
Comments: Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.
Pros:
Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business. And, of course, the fact that it is one of the most widely used online payment methods.
Cons:
The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time. The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.
Alternatives Considered:
Quickest Way to Accept Payment with Cards
Comments: PayPal Here makes it super simple to accept payment from my customers. I like that it's linked directly to my PayPal account and that funds are available immediately. Before I started using PayPal Here, I would have customers ask to Cash.app me funds or send them via Venmo. The downside to this was that it wasn't necessarily professional and I had to wait for funds to be transferred to my bank account.
Pros:
PayPal Here is by far the quickest way to accept payment from customers with credit/debit cards. I'm particularly referring to the speed in which funds are available for spending. It's very simple to swipe the customer's card or enter their payment information and then almost instantly have access to those funds. I the earlier days of PayPal Here, I was one of the fortunate people that received a free card reader. This came in handy as all I had to do was plug it into my iPad and simply swipe the customer's card. The app is somewhat customizable, too. For example, you can specify whether or not you want to require a customer's signature for certain purchase amounts. Also, the app integrates with PayPal Inventory Management as an added convenience if desired.
Cons:
The only thing I really dislike about the app is the fact that I am charged a higher percentage on the fee if I manually input the customer's credit/debit card information as opposed to just swiping their card. Sometimes I feel that this is an unfair thing - especially in cases where the customer's card is not properly reading when swiped in the card reader. Lastly, PayPal no longer provides free card readers (unless you're a new user). So, if you need a new, updated card reader you'll have to pay for it.
Care very little if anything about customer satisfaction
Comments: If one does not care about interaction with this type company you have found your match. Bought a piece of software and used it or attempted to. Customer service attempted to install it for me and could not get it to work. I finally gave up and Paddle.com/Paypal would not refund even given the fact that their staff had attempted to get it installed. Paypal stated that downloaded software is deemed to have been delivered and refused to work out a sensible solution.
Pros:
The ability to pay without exposing my credit cards to potential hackers carries a semblance of comfort!
Cons:
They were absolutely the best until Synchrony became part of the package. Since this marriage customers get stonewalled and even though I had been a customer for over 17 years they decided (because I sometimes use a VPN) to cancel my use of the program. In the bylaws, they are required to send an explanation of any changes to your account. Which I still have not received! You really have not lived until you attempt to contact them when you have a problem. It took 4 days of leaving messages through email and no one could even offer a reason. After being a customer for 17 years one would think at least an email attempting to inquire about the problem would have been forthcoming! But I guess that exceeds their care to maintain a relationship.
Alternatives Considered:
Perfect for small to medium businesses
Comments: We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account. For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly.
Pros:
The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)
Cons:
The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.
PayPal zettle I love it
Comments: My over experience with PayPal zettle is great it is simple one of the best out there which is great PayPal is always innovative I love it
Pros:
What I love about mostly about PayPal zettle is that to me the revolutionized the point of sale business which I know others giant company are big man, I’m not new to using PayPal services over the many years I’ve been a PayPal user but what PayPal did with zettle is next level where I don’t necessarily have to have excellent internet connections to take payments I can do over simple mobile internet and the transactions are always a success, PayPal put in a lot of work into it and I love it…
Cons:
What I don’t like with it which could be just a software issue is that something it just disconnect from my phone off its own which is a bit annoying but it takes seconds to reconnect so it can work around probably a software update can if it and sometimes the card payment fails like 1 or 2 but it never goes over the third retry so I think those can be fix with an update they are minor but if it happens in a rush it can be a big deal but some problems
Very convenient in making payment
Comments: PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.
Pros:
PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.
Cons:
The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.
Alternatives Considered:
Payment processing pretty much anywhere
Comments: I have been PayPal as a payment processor for a long, long time, before the card reader accessories were branded "PayPal Here". First and foremost is funds accessibility; if you obtain the PayPal Debit card, you can access your funds way faster than many other processors. I've also found the fees to be in line with or better than the competitors. Furthermore, if you use the Debit card for purchases, you can "recover" some of the fees you were charged. Also, flat fees for all cards, whereas other either didn't accept certain cards or charged more for them). Lastly, PayPal has the best and easiest dispute resolution of any processor I've used, hands down. (For both sides)
Pros:
Ease of use, speed of funds access, fees, well known and respected name, supported payment methods, and sometimes customer support, dispute resolution
Cons:
Sometimes, customer support is lacking (roll the dice?), and the "rebate" program on the Debit card changing over the years (less reward)
Alternatives Considered:
Easy to use; great for occasional use
Comments: Overall positive experience. My original card scanner broke so I had to purchase another. I wish they would give another for free especially if the original one stops working.
Pros:
I like that there is no monthly fee. I can use it as much or as little as I want for my business. It is easy to set up with different point of sale items and can even add pictures.
Cons:
I do not like that you can't archive items to pull up to use again. That feature would be great to have. The processing rate isn't that great compared to other processors but is manageable for occasional use or special events.
Easier payments for all
Comments: I plan to keep using it for my sales and will recommend it to others who are doing similar sales
Pros:
Capability to print receipts. Most do not care for receipts anymore but there are handful who do (older generation). Minimal processing fee
Cons:
No concerns with use, my personal sales have started to increase so decided to give this a try and so far working well.
Convenient!
Comments: Overall, this has made our store a success and processing inventory easy!
Pros:
We use PayPal for our online store and it is so easy for our customers and for us! We are working on getting a card reader for an in-person point of sale, but haven't tried that yet. It's also been really helpful to track the orders that have been processed and giving a refund when needed was very easy!
Cons:
A few customers have been annoyed that they needed to set up a PayPal account, but it's not hard to do.
Alternatives Considered:
Why Do I Have This?
Comments: I don't really use it because it doesn't work well.
Pros:
PayPal has so many different applications I assume that I need them all in order to do what I need. So, I have downloaded them all onto my phone. Generally, the website is the best bet, but I thought PayPal Here would make accepting and sending payments easier.
Cons:
I have no idea how this application is supposed to work. I keep downloading it, but never end up using it because each time I login to do so something goes wrong. It's bulky, difficult to edit, and appears cheap. I end up just using a different application that looks better instead.
Alternatives Considered:
Paypal here review
Comments: It's been an incredible experience! I love that it's available on my smartphone as an app, so when I'm on the go. I can quickly and efficiently send an invoice, receive payment or transfer funds.
Pros:
I love that it's available on my smartphone as a app, so when I'm on the go. I can quickly and efficently send a invoice, receive payment or transfer funds.
Cons:
I currently have no cons about the PayPal here app.
Alternatives Considered:
Easy Pay
Comments: It has made payments much easier and faster. We have overall saved money with the lower fee per sale. I highly recommend checking it out.
Pros:
Contactless payments, accepts most major cards, low rates. I've yet to have a payment that it didn't accept. The fee per use is relatively low compared to other major readers at right around two percent. Very user friendly and easy set up.
Cons:
Very rarely I will have to reset the system which is a pain when you are in mid transaction but it's very rare and resets fast.
PayPal Here App Exceeds Expectations
Comments: They offer peace of mind by maintaining up to the minute payment tracking and notifications. This is especially useful if PayPal is your primary form of payment used by your customers for online businesses. As I mentioned earlier, if there is ever an issue the matter is handled with an experienced live representative in a timely and efficient manner. I think anyone who shops online should definitely give PayPal Here App a try and I assure you that it will not disappoint.
Pros:
I love the various options that PayPal offers to its users. Not only does it allow my personal business to receive payments from anywhere and at any time, it also makes purchasing products through PayPal extremely easy and efficient. I use it for both my online business and as my main form of payment when shopping on websites. Nowadays most stores like Target, Wal-Mart and Best Buy accept PayPal and for a person who doesn't and has never had a credit card it is the best option for me. You can also use PayPal to send and receive money to your friends as long as they have their own PayPal account as well. This has come in handy for me personally many times when I was at a loss of what to gift those hard to shop for friends during the Christmas holiday season. By sending them cash through PayPal, I knew that they would be able to pick out their own gift online and very often on sale.
Cons:
The customer service could be improved a little bit when it comes to trying to talk to someone about an issue you may be experiencing. I have only had to contact customer service once due to the delay I was experiencing concerning a refund that I was supposed to have received within 3 days. On the 4th day with no refund on sight I contacted their customer service department and was answered within an hour with their assurance that they would handle the refund within 24 hours. After verifying proof of the purchase I was awaiting a refund on, PayPal issued my refund less than 4 hours later with a truly sincere apology for the complication occurring in the first place.
Get rid of ties and tortuous banking procedures, just use PayPal Zettle
Comments: The experience with PayPal Zettle SoftWare has been satisfactory, we have increased our sales and expanded our field of action, time, economic and human resources have been optimized, it has been a magnificent investment since with it many inconveniences that we had with it have been solved. the recession caused by the Covid19 pandemic, with this tool we have fulfilled our sales program without any problem.
Pros:
It is worth the investment of this tool, it is an easy-to-use system, it allows you to have an inventory control with photographic history or barcode or as you best decide, in addition to having your income secure without counting on the cumbersome methods of the traditional financial systems to carry out your transactions, saving time and money, you can customize the processes in an orderly manner at the time of billing, the most important thing is that you have control all the time in each process, you have the support and technical backing of the service of attention to the client of the creators of this important SoftWare, that take care of all the needs and doubts of their clients. I HIGHLY RECOMMEND IT.
Cons:
If we start to analyze this system in relation to others with similar characteristics and functionality, the PayPal Zettle SoftWare has certain things that do not even reach the point of disqualification, the inconveniences that arise are solved with a brief chat with the customer service and it is solved immediately, it is what we have verified in our company.
Alternatives Considered:
My "Go To" Billing System
Comments: Makes record keeping and accounting a breeze for a small business.
Pros:
Extremely user friendly. I use it exclusively for my companies billing as I provide service work and when paid through PayPal it automatically shows invoices marked paid. Recent loan program is also utilized and easy to use. Just set the percentage of money you want to have credited to loan and it is seamless. Never have to schedule a payment
Cons:
It would be nice if cost were to be lowered for extensive usage as percentage can add up quickly, it seems the cost should be capped or percentage lowered the more utilized
PayPal Zettle Review
Comments: As a small business owner, PayPal Zettle has transformed the way I handle transactions. Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business. Highly recommended.
Pros:
User-Friendly Interface: PayPal Zettle offers a remarkably intuitive interface, making it easy for small business owners to set up and start accepting payments swiftly. The platform's simplicity ensures that even those with minimal technical expertise can navigate and utilize its features effectively.
Cons:
Limited International Availability: Although PayPal Zettle has expanded its presence globally, its availability in certain regions may still be limited. Businesses operating in areas where Zettle is not yet widely available may need to explore alternative payment solutions to cater to their customer base effectively.
PAYPAL PROS AND CONS
Comments:
My overall experience with PayPal, the anxiety over online shopping is taking away because i know my money is protected and it makes my online shopping and earning effortless,
but,with that said I'm still trying to figure out how to transfer money,without being charged on both ends.
would definitely recommend this site to anyone who shops online or conducts their businesses online.
PayPal has to remember some of us were not born with a cell phone,some of us had black and white 2 channels tv's with rabbit ears for static.
Pros:
VERY EASY TO SET UP ONCE YOU UNDERSTAND WHAT TO DO.WHEN THERE IS A DEPOSIT IN YOUR ACCOUNT,YOU ARE NOTIFIED IMMEDIATELYTHEY DO NOT HASSLE YOU AT ALL. YOUR MONEY IS SAFE AND ITS A FANTASTIC APP FOR PEOPLE WHO WANT TO MAKE EXTRA INCOME AND HAVE A SECURE WAY OF IT BEING PROTECTED MORE SO IF YOU ARE DOING ONLINE SHOPPING,IF YOU DO NOT RECEIVE YOUR PRODUCT IN A REASONABLE TIME FRAME THEY TAKE ACTION TO GET YOUR MONEY BACK,BECAUSE THEY SECURE YOUR MONEY AND I WOULD GO SO FAR AS TO SAY ' BETTER THAN SOME WELL KNOWN BANKS".
Cons:
AH,CONS.THE ONLY PROBLEM I HAVE WITH PAYPAL IS TRYING TO TRANSFER MONEY TO OTHER CARD OR EVEN BACK TO MY OWN PRIMARY BANK ACCOUNT THAT I HAVE LINKED PAYPAL WITH. THIS SITE HAS THE POTENTIAL TO BECOME AS BIG AS OTHER NATIONAL BANKS,ONCE THEY DECIDE TO MAKE IT MORE COMFORTABLE FOR THE GENERATION THAT WAS NOT BORN INTO THE COMPUTER ERA.
Easy to use, as long as I can get the card scanner to work.
Comments: Overall, I think this app and pay experience is a great way to have small organizations have the ability to take these types of payments in various situations and locations. However, if the card reader doesn't operate well, it defeats the purpose and can make the organization look unprepared or unorganized.
Pros:
This app is set up in a very user friendly format. I like the use of the larger font sizes for all text and buttons. I use this app for fundraising events, so having the option to filter items to each event is a great feature. The sale area is clear and easy to edit if a mistake is made. The sales activity area is also very user friendly, and easy to manage and review sales. The look and feel of the app is very well paired with the website experience.
Cons:
My only issue with this app is that I have repeated trouble using the swipe card reader. Even upon receiving a new reader with a new iPad, I sometimes have to swipe 4 times to get the card to read. This is not ideal when I have a donor standing there watching me and I have to apologize. I always test the reader before each event with my own card, to see what problems arise. Luckily, I typically only have to use the card reader with individuals I know and work with, so it's not as much of an embarrassment. I have taken the iPad out of the case to see if the connection would work better. Sometimes that does work better but not always.
PayPal here (Zelle
Comments: The description of our experience using PayPal here is exemplary, appreciated and exceedingly efficient, cost-effective, and easy to use and because of the efficiency of Paypal Here we have not once required use support. The interfacing properties of Paypal here have allowed us to navigate smoothly, efficiently, and without any problems whatsoever. If and when a question needs answering, the Paypal website has an extensive list to garner the required answers.
Pros:
It does not get any easier than PayPal here to facilitate payments from clientele for our company. The ease of the compilation of information is required for us to track expenditures and income. This allows for comparisons to our own systems to identify and ensure the accuracy of both of the aforementioned. And if a client may already possess a PayPal account, payment is relatively immediate and there is never any need for additional requirements or information from the client. Expediency and efficiency are expected by our clientele and this system allows it to be an integral part of the expectations of our clientele.
Cons:
Not any discernible cons with the possible exception it cannot integrate possibly with WooCommerce.
PayPal Amazing
Comments: Overall I am satisfied with PayPal which remains a simple and effective way for me to pay online.
Pros:
We have recently seen that the payment solutions on the Internet are varied such as bank card, western union, paypal, etc. PayPal has understood the interest of offering a single and secure payment solution and receives its commission on almost all of the transactions. Buyers benefit from various guarantees in the event of non-receipt of their order. For example, I made an order about a year ago from the United States and the value was $170. Unfortunately I never received this order. However, following a request, PayPal considered it normal that I be reimbursed in full. On a completely different point, PayPal presents a great solution for receiving payments in real time. For example, a person who is going to trade on the forex can receive his capital directly on his paypal account. The solution is quick, but is not optimal given the costs involved.
Cons:
The big disadvantage of PayPal remains the relatively heavy fees. In addition, the seller is sometimes forced to send the order via certain postal services when they are very expensive compared to what can be found. Clearly, a collector's ticket seller is forced to send his tickets via tracked mail, which is much more expensive than conventional mail. In this sense, PayPal should lighten its regulations to allow sellers with 200/300 transactions to their credit to send with the most economical transport service. Do you see yourself paying 3 euros in shipping costs for an item worth 2 euros?
Alternatives Considered:
PayPal Zettle is great for everyone
Comments: just loved it.
Pros:
1- The payment solution is compatible with most vendors.2- carry out online transactions without having to communicate my bank details.3- Paypal can take control of the dispute and try to find a solution. It's a principle of trust that I really like.in general, It's easy to use and perfect for in-person selling.
Cons:
Nothing. just one thing is PayPal security takes too long to accept new payments from a new PayPal account and that is waste of time.
A very complete and useful product for its use in the business
Comments: For the use of this product it has helped me a lot in my business, and very practical for its use on the national and international market. I highly recommend
Pros:
Paypal Zettle is a very high quality instrument with multiple advantages that allows its multiple users around the world. As a user in the first place it makes it easy for me to use for all my transactions in my daily life. I highly recommend its use to others without hesitation.
Cons:
The price is still quite high compared to its direct competitor, which is 100 percent free. I think it's a pity that the best tutorials I found are those made by users on YouTube for example, and not directly by the company. I discovered several features by searching for hours on the internet when they could have been detailed in the tutorials.
PayPal has made financial transactions easy and user friendly
Comments: PayPal offers a great service and we are grateful to have it. We feel that our money and transactions have always been safe and secure which is extremely important. We have used PayPal for years and have never had any issues. Their customer service is excellent and they offer great professional and fast support.
Pros:
The thing I love most about PayPal is that it is easy to use. It is easy to track payment, keep a record, request money, send money. Money can be transferred directly into our bank account which has saved us tons of time. I really like that other people are not required to have a PayPal account to send money which makes it super easy for transactions. They also accept payment by credit card which has made our transactions very easy.
Cons:
I would really like to learn more about the features they offer. I think that this could further improve my overall experience.
Use PayPal Zettle to settle payments
Comments: The card handling charges are extremely low and the cash is in my record rapidly, even at end of the week! I can either keep the assets in my PayPal record and access them with my PayPal Zettle business charge, or I can move them to my back (or a blend of these). The assets are consistently in my bank the next work day. Likewise, it was quite possibly the most affordable arrangement out there to the extent that the equipment goes.
Pros:
Acknowledges both chip and swipe capabilities with most perusers.Exchanges are made immediately, you simply need to pass the NFC chip inside the PayPal Zettle framework, and in a moment the exchange will be done and it will be displayed throughout the entire existence of the PayPal account enrolled in the POS.
Cons:
Missing some functionalities: It doesn't function admirably when the phone signal is low, as in a huge metal structure. We truly battle with slow stacking or exchanges declining to go through.
