18 years helping Australian businesses
choose better software
About Square Payments
Accept every way your customers want to pay with Square Payments.
I have used square payment for two of my online stores before, the integration process is very easy, the payment processing is fantastic and the fees is inexpensive.
You cannot change the currency once you create the customer, it's really bad because maybe the client could pay with another credit card or another currency.
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Filter reviews (2,565)

Square Payments allows you to accept payments no matter where you are!
Comments: Square Payments is easy to use and simple to each others. Since I like to do business both on and offline, it is definitely a very viable tool for my art business. Whether I am out in the world vending or just on the Internet sellimg items via my website, this allows me to be flexible with my sales no matter where I am at.
Pros:
Square payment software is easy to use both online and in "RL" (Real Life). If you have a versatile business and you are conducting sales both on and offline, this makes it easy to accept payments no matter where you are! If you are the type to always carry a little bit of product with you, download the mobile app and you can even accept payments when you are just out and about.
Cons:
So far, I haven't found anything that I don't like.
Square, it's been over ten years, and I still like you
Comments: Overall, I think Square is a fantastic choice for small businesses (under $1mil in sales). There is so much flexibility in how you can accept and process payments and Square's latest improvements truly make it a seamless way to keep payment records!
Pros:
I've used Square for over ten years now, across multiple businesses. I've been very pleased with the ability to run various types of transactions and without a monthly fee.
Cons:
The Virtual Terminal can be buggy, the phone app is prone to freezing. I wish the reports linked to actual transaction (for instance, if I see there was a spike in sales on December 15th according to the reporting graph, I'd like to be able to click the 15th from the report and see a list of transactions). The other grievances have actually been dealt with as Square continually improves their service!
Alternatives Considered: Clover
Reasons for Choosing Square Payments: Square's reader, ability to host an online store, and integrate seamlessly with Squarespace.
Switched From: PayPal
Reasons for Switching to Square Payments: Clover seemed incredibly expensive compared to Square.

Massive Incompetence
Comments: God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you.
Pros:
Nothing, they have no accountability, no decency, and no competency whatsoever. Fools and clowns.
Cons:
Fraudulent chargeback by a mentally challenged thief that posted photos of his received good publicly. Provided that to Square to appeal the illegal chargeback, and they failed! It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief so you can fix it in civil court. Disgusting incompetence with no accountability. Don't end up stuck with them like me because of hardware investments, they are beyond awful and will lose your money time and time again.
Square Payments is easy to set up and allows you to capture payment multiple ways!
Comments: We've used Square Payments for the last 4 years and during that time, Square has made a ton of updates that improve the software. For example, we've used their Payment Link option to collect payment from clients retroactively in situations where their card was declined or the wifi was down at the time of service.
Pros:
Square Payments is easy to set up and begin accepting payments for small businesses. It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports to stay on top of your money.
Cons:
Square payments does take a fee for each transaction but that is the norm.
Alternatives Considered: PayPal, Stripe and Squarespace
Reasons for Switching to Square Payments: Better POS solutions & compatibility with Square Appointments.
Easy set up and payments
Comments: It was easy to set up invoice templates, based on the types of services we provide. It looks professional on the receiving end and easy for customers to make payments confidently, as Square is a well known name. We can get money deposited into our account quicker than the old merchant service we used.
Pros:
The pricing is competitive. The invoice templates we can send to customers are customizable.
Cons:
There is a lot of extra clicking to get between invoicing and just taking a payment, which could be minimized.
Great Option for Businesses
Comments: Overall great experience and I still recommend them. I used Square to accept payments for single invoices and recurring subscriptions. Easy to see what accounts receivable are pending, and easy to send invoices with reminders.
Pros:
Receive money instantly if you use their debit card, user friendly, easy to set up, ability to set recurring invoicing without a separate fee.
Cons:
Now there are separate subscriptions required for some more advanced options. You can't (as far as I could see) set an invoice to automatically charge the customer unless the customer selected it, and you can't enter a customer's payment information directly (as far as I could see). Square Contracts - which is an amazing feature - has one problem - if you need to do a contract with a business/organization, it fills the contract as if it is with the signer rather than the org.
I love this software and the trust that is gives my customers.
Comments: I do not think my business could survive without it. The library of items, services and discounts all from my phone or ipad is perfect.
Pros:
I am able to take payments and create invoices anywhere. I am able to put in other payment options like a check of cash and still send a receipt.
Cons:
I do not like when I open the all on my phone it takes a few seconds to get to where I am trying to get to. I do not ever use the square reader and it always tries to connect to it.
Alternatives Considered: Toast POS
Reasons for Switching to Square Payments: Smaller transaction fees, more payment options, higher reputation.
Easy to use, hard to scale
Comments: It is easy and convenient however it does not scale well with growing business.
Pros:
Very convenient, easy to use and accepts all types of payments including POS.
Cons:
Fees are higher and particularly for business of larger size with large number of transaction. Limited customization options.
Alternatives Considered: QuickBooks Online
Reasons for Switching to Square Payments: Easy to setup and use. It wasn't something we spend a lot of time on.
Easy and simple payment app
Pros:
It’s extremely easy to set up and use if you need just a simple payments system.
Cons:
I wish the app could automatically detect location to remind you when you may need to update your sales tax settings.
Good product for the price
Comments: Had square for 10 years worked amazing for every transaction
Pros:
Super easy to use online and with card reader
Cons:
I had no issues with square payments it self always worked good
Square Payments A small business Lifesaver!!!
Comments: Square Payments is easy to use, my clients feel secure, I can easily integrate it into my payment platform. A win win. Thank You it is a great product for any small business!!
Pros:
The ease of use, integration into my billing system and website. Makes it easy and secure for my clients. Thank you so much. Very cost effective also.
Cons:
Not anything so far. I am being honest.
Square makes payments simple!
Comments: It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.
Pros:
I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!
Cons:
The price for the device was a little costly but worth it when you utilize it frequently.
Square Payment works best for small and medium size businesses
Comments: My overall experience with Square Payments has been quite positive. The setup process is straightforward, making it easy for me to start accepting payments quickly. The interface is intuitive, which simplifies transactions for my customers.
Pros:
What I like most about Square Payments is its user-friendly interface and versatility. It simplifies the payment process for both businesses and customers, allowing for easy transactions whether in-person or online. The integration with other Square tools, like inventory management and analytics, also makes it a comprehensive solution for small businesses. Plus, the transparent pricing structure helps users avoid unexpected fees. Overall, it’s a great option for anyone looking to streamline their payment process!
Cons:
What I like least about Square Payments is I have had issues with customer support, especially during peak times. Additionally, while the pricing is generally transparent, certain fees can be confusing for businesses with specific needs, like international transactions. Finally, the limited customization options for payment. Overall, while it’s a strong tool, these areas could use improvement.
Five stars for Square Payments
Comments: Overall it’s a great choice whether selling just a few items or a larger inventory of products. It’s quick and easy to use, which is a huge plus on a busy day.
Pros:
Square is so user friendly. It’s easy to create or add products, and I can access it via laptop, iPad or on my phone. People who have never used it before have been able to step in and learn how to easily navigate it in order to run our merch booth. I also like that there is an option to send invoices.
Cons:
Nothing at this time! I’ve recommended Square payments to others looking for a safe and efficient way to capture payments across several different applications (churches, small businesses).
It's Hip to be Square!
Comments: Square is a great program. Most of our events are run by volunteers and the Square system is simple enough to teach on the fly, but dependable enough to rely on. I love it.
Pros:
We use Square for all major events because it's dependable, fast, and easy to use. One of our Festivals has around 30,000 attendees annually, and we run the entire POS off of Square including: Merch tent, 3 different bar locations, Gyutaku, Boat Building, Special Stages, and food vendors.
Cons:
If Square goes down, which is incredibly rare, it's a nightmare -- however there are some built in settings to help with that possibility.

Take Stress Out of Your Daily Work Routine With Square Payments
Comments: Overall, I'd say my experience with Square Payments has been nothing but exceptional and great. I highly recommend giving them a try.
Pros:
I would definitely have to say my favorite features about Square Payments is the effective and easy process to accept online and in person payments is wickedly awesome. I can accommodate each customer to their liking and avoid confusion and mistakes simply.
Cons:
Honestly, I really like square payments. Maybe adding a customize option to how we want to view our pages ourselves as the business owner would be cool. I love being able to personalize anything app or item i use.
Square Payments Review
Comments: Great experience anytime I use square and I wish more people used it
Pros:
Square payments makes my life much easier. It always remembers me and I have to put in the bare minimum information for it to autogenerate everything I need. Paying with square is so easy.
Cons:
There really is not anything I dislike about square payments
Simple and easy
Comments: When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.
Pros:
Easy and stable to use and things like taxes are treated inside Square.
Cons:
Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.
Efficient, fast and easy payments
Comments: Overall, pros are more than cons, customers are surprised about the fast process but tapping part should be easier to locate.
Pros:
Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.
Cons:
Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.
Decent Solution Payment Processor w/ Some Security Concerns
Pros:
I liked Square payments initially because it was fairly easy to set up, integrated with a lot of the platforms I used, had a fairly quick turnaround time for payouts, and had a few additional features that I thought would be useful in my business as I scaled up.
Cons:
My main issue with Square Payments is security. Several of my accounts were compromised due to some fraudulent activity, I had quite a bit of money stolen, and afterwards I didn't feel super confident that Square had adequate fraud protections in place to keep my money safe moving forward. The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and change the verification phone number. I felt so helpless and personally wondered if they couldn't have done more to make it harder for this happen.
Square is the new Diamond
Comments: Square helped our non-profit became self-sufficient and collect money in advance.
Pros:
We use square to handle concession sales and online donations as well as tuition fees. The system works great and we upgraded t the Point of Purchase equipment which made the ease of use so much better and error free.
Cons:
Before we switched to the Pint of Sale hardware, every volunteer needed to upload the app to their phone and have a card slider. Now we can have one central unit for all to use.
Better business with Square
Comments: It was the overall great experience which allowed my business to run smoothly and professionally
Pros:
What I liked the most about using square payments was the accuracy and never having to worry about missing payments and not getting paid.
Cons:
Something that at least liked about using square payments was the fact that I would have to wait sometimes a few days to get paid or I'd have to pay a fee to get my money sooner.
Square Payment is it for me!
Comments: Seamless, User friendly, Payment Control, Amazing Features
Pros:
Square is by far the best for small businesses and independents. The simplicity and ease are some of the best!
Cons:
There is nothing that I can say about Square that's negative! Square Payments is it for me!
Great Payment Software for Small Businesses.
Comments: My overall experience with Square Payments has been really positive. I have been able to use it anywhere and accept payments on the spot.
Pros:
I enjoyed using this software for payments. It was easy to set up.
Cons:
No cons love the software! I would reccomend it to anyone!
Restaurant Employee Square Payment User
Comments: I worked in the restaurant industry for 8 years and both companies used Square for payments from consumers.
Pros:
I liked that square allowed for our company to set up a rewards system.
Cons:
If there the wifi is down, you are unable to use, so it is important to have a back-up plan.