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ManageEngine OpManager Reviews

About ManageEngine OpManager

ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.

Learn more about ManageEngine OpManager

Pros:

Easy administration, cost effective, Realtime monitoring.

Cons:

Setting up alarms might be difficult. Sometimes you product MIB not there.

ManageEngine OpManager ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.0/10

ManageEngine OpManager has an overall rating of 4.6 out 5 stars based on 112 user reviews on Capterra.

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Filter reviews (112)

kiel
kiel
MIS Director in US
Verified LinkedIn User
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Opmanager is a fantastic network monitoring tool at a fantastic price

5.0 2 years ago

Comments: Opmanager has been great for us. I feel like our network team is constantly finding new functions or features we didn't realize it had. It has so much that you have a challenging time taking it all in.

Pros:

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Cons:

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust Network Monitoring Solution

4.0 4 weeks ago New

Comments: ManageEngine OpManager is a robust, versatile, and cost-effective solution for network monitoring and management. It is ease to use, scalable, and its ability to integrate with other tools, making it suitable for businesses of various sizes. Despite a few challenges related to resource usage and learning curves, the overall experience with OpManager is largely positive for my organization that need real-time insight into their network infrastructure.

Pros:

1) Scalability 2) Ease of use 3) Integration with multiple hardware components and ITSM tools 4) Cost effective.

Cons:

1) No power shell module 2) No Linux agent based monitoring 3) No capacity management

Andrew
IT Manager in US
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Decent Solution At A Reasonable Cost, But You Get What You Pay For

4.0 3 years ago

Pros:

We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.

Cons:

We consistently find issues where we have to report a problem or bug and wait for it to be resolved by another release, which inevitably breaks something else. We're in a constant state of having to update the software.

Michael
Michael
Consultant in Uganda
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Network Visibility with OpManager

4.0 4 months ago

Comments: ManageEngine OpManager is a network monitoring and management tool which simplifies visibility over the networking infrastructure, with its multiple functionalities divided into modules you can fully know the performance of both your network infrastructure and network traffic which can ensure that you can mitigate issues or faults before their occurrence.

Pros:

Ease of set up Agentless monitoring is supported which simplifies monitoring and management

Cons:

Some of the modules dont integrate perfectly, in terms of moving data between modules.

Anish
Sr. Infrastructure Engineer in US
Fishery, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Infrastructure monitoring tool at a reasonable price

5.0 10 months ago

Comments: It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.

Pros:

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with. - Easy to setup. - Reasonable pricing. - We like the agentless monitoring. - Support team helped us during/ before/ after implementation.

Cons:

- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts. - URL monitoring - kerberos is not supported. - Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

Marc
Marc
Network & Communication Manager in Belgium
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Opmanager is the easiest way to get a good insight in your systems and network for a fair price

5.0 4 years ago

Comments: For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!

Pros:

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Cons:

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

Sai anilKumar
IT Admin in India
Wine & Spirits, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Multiple Features Monitoring

5.0 2 months ago New

Comments: Very good experience overall with great visibility and reporting for Devices management

Pros:

Multiple level monitoring various types of Devices and applications in one place makes it very comfortable management.

Cons:

Slowness and Sync issues sometimes which is little bit annoying

Hein
IT support in Singapore
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

OPManager Review

4.0 last month New

Pros:

easy to implement and use. email and SMS alert are very useful and easy to generate the report. can customize dashboard and create informative dashboard.

Cons:

Email and SMS alert have a bit delay time.

magdi
IT Operations Manager in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Opmanager-The Essentilas

5.0 2 months ago New

Comments: Extremely satisfied, been a client for 19+ yrs.

Pros:

Ease of setup, use and real time monitoring.

Cons:

Policy configuration may need some guidance.

Mercy
IT MANAGEMENT ENGINEER in Kenya
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Op manager review

5.0 last month New

Pros:

It has very great features. It is easy to learn.

Cons:

None at the moment. So far it has met my need.

karthik
Senior Network admin in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All in one product

4.0 5 years ago

Comments: i am getting instant alerts, bandwidth usage per port and connections, i can setup netflow and get app usage, firewall usage and rules monitoring, i am monitoring any device which has network connection.

Pros:

I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.

Cons:

setting up alarms might be difficult. sometimes you product MIB not there.

Dhanasekar
Assistant Manager IT Operations in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Opmanger your first stop network monitoring tool

5.0 6 months ago

Comments: We have had a great experience working with Opmanager which is a strong, stable and user friendly.

Pros:

User friendly interface and Dashboard Easy of setup and use. Features like server, VM, switch, router, firewall, printer monitoring. Option to add add-ins like APM, NCM. Good and strong support.

Cons:

We have not found any Cons. Manage engine has a strong support team which resolves our issues.

Shailesh
Senior System Administrator in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for infrastructure monitoring.

4.0 last year

Comments: This is very good application for realtime monitoring.

Pros:

They have good support team who provide quick solutions.Easy to use UI.

Cons:

It needs physical infrastructure to install the application..

Stephen
DevOps Engineer in UK
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent network and server monitoring tool

5.0 5 months ago

Pros:

We've been using OpManager for over four years and really love the product. It's very comprehensive and has lots of really useful features at a very reasonable price. Very easy integration into our infrastructure. Once you've got familiar with the myriad of different settings it's very easy to use. Excellent customer support. Highly recommended.

Cons:

The fact that the product is so comprehensive is possibly one of its downfalls. It feels like pieces have been bolted on over the years and finding your way round the settings can be frustrating at times.

Adam
CTO in US
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

OpManager is one of the best in the industry

5.0 last year

Comments: OpManager is a top application in our data center. We could not live without it!

Pros:

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons:

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Dipesh
IT Administrator in Canada
Glass, Ceramics & Concrete, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good product for detailed server and network performance monitoring

5.0 last year

Pros:

- Easy to configure and user friendly while using - Support for initial configuration was awesome- Able to configure monitoring in more detail

Cons:

- It is difficult to configure customize templet for some of the vender

Yahia
Network and security Administrator in Jordan
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Scalable, easy to deploy and manage solution

5.0 2 years ago

Comments: Improve compliance and Risk/ Asset management

Pros:

easy administration, cost effective, Realtime monitoring

Cons:

Some false positives faced at the start of product deployment

Sankalp
Network Engineer 2 in US
Machinery, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

An amazing Monitoring tool

5.0 4 years ago

Comments: Can deploy globally with ease. Provides a ton of good information about each device type and any vendor.

Pros:

- It is vendor neutral, so you can manage any device - Easy to administer once you get the knack of it - Easy to integrate with other ME tools

Cons:

- Takes a bit more time to setup as you need to decide on the alerts, set up thresholds, etc. They should add more predefined limits/templates to it.

Rasmus
System Administrator in Denmark
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My go-to monitoring software

4.0 4 years ago

Comments: I've been using OpManager for more than 10 years. I've always been really happy with it.

Pros:

That would have to be the wide range of features. Anything is possible with this product.

Cons:

The quality of hotfixes sometimes seems a little too untested. It often introduces new bugs.

Eduardo
Ingeniero Senior comunicaciones in Chile
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Administrador Opmanager

5.0 10 months ago

Pros:

Felixibility, scalability, preventive monitoring system and easy administration

Cons:

I liked all its functions, also if there are problems they are always attentive to solve the problems

Moses
Network Administrator in Kenya
Government Administration, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I highly recommend OpManager for any network monitoring and performance

5.0 3 months ago

Pros:

Customer support, Ease of implementation, Ease of use, Ease of integration

Cons:

2FA is not streamlined. Sometimes the OTP delays locking you out of the system

Martin
Network Administrator in US
Food Production, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

OpManager for the Win!

5.0 10 months ago

Pros:

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

Cons:

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

Mahmudul
Quality Engineer in Bangladesh
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Valuable tool for network and server management solution. Recommended

5.0 12 months ago

Pros:

Overall, this tool comprehensive solution for monitoring and maintaining server health and performance. Always identifying performance, addressing issues and optimizing performance and health. It generate reports and historical data that help in assessing server reliability.

Cons:

I can't figure out any feature that is missing. Always up-to-date.

Damian
Network Engineer in Jamaica
Telecommunications, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

I am a big fan of their suite on Network Management tools.

4.0 7 years ago

Pros:

Great software for Network Management. Easy to configure and deploy. Great customer service. Quick feedback on any issues.

Cons:

Not all MIB's are available for creating specialized alerts. Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.

Laterrius
Laterrius
IT Manager in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software for the Price

4.0 4 years ago

Comments: I realized the simplicity of the product is its strength. I was able to set the product up and proceed with monitoring in a matter of hours.

Pros:

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

Cons:

I cannot think of anything. The product works great for my small company.