--- description: Learn more about Octorate price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Octorate Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Octorate](/software/168722/octorate) # Octorate Canonical: https://www.capterra.com.au/software/168722/octorate Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/168722/octorate?page=2) > Octorate is the easy-to-use All-in-One Cloud Management System for Hotels, B\&Bs, and Vacation Rentals. > > Verdict: Rated **4.0/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Octorate? Hotels, Bed\&Breakfast, Vacation Rentals, Apartments, Resorts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 33 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Octorate - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: No contractual obligations, advance payments or penalties. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Accounting - Billing & Invoicing - Booking Management - Booking Notes - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Online Reservations - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Point of Sale (POS) - Price Optimization - Property Database - Property Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Self Check-In/Check-Out - Site Maps - Site Reservation Management - Task Management - Third-Party Integrations ... and 4 more features ## Integrations (4 total) - Nexi - Stripe - Stripe Billing - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software) - [Hotel Channel Management Software](https://www.capterra.com.au/directory/31615/hotel-channel-management/software) - [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software) - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) ## Alternatives 1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.capterra.com.au/software/211768/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.capterra.com.au/software/135182/resman) — 4.6/5 (601 reviews) 4. [Buildium](https://www.capterra.com.au/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 5. [Entrata](https://www.capterra.com.au/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Disastrous Experience – No Support, Broken Promises, and Terrible service." — 1.0/5 > **Immanuel** | *3 May 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Basic channel manager functionality works – syncing availability and bookings between OTAs like Booking.com and Airbnb is generally reliable. > > **Cons**: Total lack of support and accountability – I was constantly ignored or misinformed for weeks, with no clear resolution or ownership from the team. Chaotic communication – I dealt with multiple people, none of whom followed through, and often contradicted each other. False promises – I was repeatedly told something would be delivered “tomorrow” or “soon,” and it never was. Terrible booking widgets – Outdated, clunky design that doesn’t belong on a modern website. No working examples – They couldn’t show a single attractive website using their system, which says a lot. Wasted time and lost money – Over 6 weeks lost, during peak season, simply trying to get basic API access. > > I’ve been a customer of Octorate for years, and I’ve never experienced such an unprofessional and damaging process as I have over the past 6+ weeks. If you need anything beyond their basic default setup, look elsewhere. I’m now migrating to a different provider just to stop losing money. This entire experience was frustrating, avoidable, and completely unacceptable. ----- ### "Best App ever to manage your B\&B" — 5.0/5 > **Sabri** | *19 June 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It totally changed my life\! Very easy to work with. Reliable and stable Very good back office and support Price/quality just perfect > > **Cons**: Nothing There isn’t anything I dislike actually > > I work with that app for about 9 years now. They’re flexible and always helpful when I needed some support. I had a look around and couldn’t find another party that offers the same services at a reasonable price. ----- ### "Lots to complain about" — 4.0/5 > **Verified Reviewer** | *21 May 2019* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: It's a sensible, logical, and visually efficient system that would be perfect if it actually worked as well as it ought to. As an Italian company they also provide support for reporting to the Italian authorities and electronic receipts and other features specific to this country, which is a huge time saver. > > **Cons**: Well, lots of it doesn't work as it should and it's difficult to get help. Their documentation is often outdated, not translated, or simply doesn't work. The big issue, which has been stated here before, is that their support is terrible. I'll ask multiple questions that only get partially answered after days, and sometimes weeks - some questions have never been answered and I've simply given up asking. We also had connectivity issues at the start which lead to overbookings and price discrepancies. After almost 9 hours that we weren't responded to for this emergency we suspended our own listing on Hostelworld to contain the damage. They deny any responsibility saying that they jumped right on the problem (actually after 9 hours I jumped on it and it took them another week with us unable to receive any reservations). Despite the loss of revenue, the amount of time and aggravation and stress all the issues caused they would never think to even offer 1 cent of a discount as a way to show that our experience isn't normal. Unfortunately, this is typical customer service in Italy and culturally they just don't think anything is their responsibility. We have 2 or 3 channels that remain unconnected. We have a handful of unanswered questions and every few days another support issue. However, they are so slow to respond, and so incomplete with their responses, that you don't want to overload them with issues. So you basically just give up and accept it for what it is. > > If I didn't need the Italian based features I would never have chosen them and if I could get the same features with a different company I would ditch them in a second. Unfortunately, they have a stereotypical Italian lack of customer service. ----- ### "Best Channel Manager Ever" — 5.0/5 > **Stefano** | *27 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: A simple, intuitive channel manager that has developed in a surprising way in recent years, maintaining advantageous prices on other similar products. Calendar function to mark events, spectacular Booking Engine and many functions to facilitate the view of the Hosts. Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available. 100% recommended. > > **Cons**: There is nothing to improve, the Channel is evolving daily. With each new implementation they warn you and have great video tutorials explaining the new feature\! > > Events calendar clearly visible Link to What's App Connection to fiscal recorder Link to billing and so on.... ----- ### "The best " vale x money" Channel manager" — 5.0/5 > **Alessandro** | *8 February 2019* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Vale x money. This Channel manager is actually one of the best "vale x money" software in hotellerie and touristic location. We have been using it for 9 years with success in our hotel. It includes also a simple but useful PMS x small hotels, B\&B and apartments. Very easy to use. Supports a lot of OTAs. > > **Cons**: The only weakness of this software, in its previous release, was, sometimes (happened few times in 8 years...) processing overload which caused slowness in updating rates and availability. But recently, with the new release, this problem disappeared. > > We have a very good Experience with Octorate. We are satisfied and we reccomend this software\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/168722/octorate?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/168722/octorate) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data