Factorial Reviews

Must have for the mid size company

Comments: Simplifies all HR related processes

Pros:

Covers all HR processes, easy to use and administrate

Cons:

Reporting is definitely the are for improvement

Easy to use, nice user interface

Comments: It has only been a short period but so far the service has been excellent and we are happy with the product in general. It is still quite simple and some complexity needs to be added regarding historical data and the employee journey but this feedback has been shared and is being actioned.

Pros:

The day-to-day operational features are easy for users and administrators. Eg. clock-in, time off, employee directory, org chart, viewing and sharing documents, announcements, etc.

Cons:

The product is still in its early stages. It needs more depth regarding employee historical data (eg. changes of position and manager). The reporting could be a bit more automated but the Customer Success team has been very useful to guide regarding any doubts.

Half Baked Features but worth the money

Pros:

It has a great UI and its fairly easy to setup support was really great

Cons:

Most of modules lacks enough features and there useless features that just confuses you

More time to focus on other tasks

Comments: Reduces paperwork and has a dedicated support experts and consultancy. There is data security and reliability.

Pros:

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Cons:

None in my experience. All my expectations were well catered for and I look forward to more achievements.

Very happy with the functionalities we need

Pros:

We use Factorial for Time tracking holiday compensation & tracking Team availability & holiday schedules Office information Those features we are using are working very well and are very easy to use, as an end-user but also on the administration part. Using a cloud-based solution is definitively the best approach.

Cons:

We have seen some periods where the application was out-of -service We need to be able to add hours of holidays (for compensation of extra-hours) and the product is limiting us to half-days

All hr information Conected in one platform

Comments: for me it is a great HR Platform, because you can manage everything in one tool! even if you are from the HR Department, or an user (employee) that self manage their neccesities.

Pros:

it's easy to use. to ask for a free day it's quick, because your manager receive an alert to be approved or denied, you can control the schedules of all the employees, vacations, the exact hours an employee has worked. Also, all the information of all the employees in one hand.

Cons:

I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance. In my case, I had to set a daily alarm to remember to fill it.

Factorial for Web Developers

Pros:

The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.

Cons:

Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.

Definitely a good tool for upcoming businesses

Pros:

Support team, easy to use... I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.

Cons:

It lacks some automation flows but since they implemented integration with Zapier it's almost solved.

Great HR and performance tracker

Pros:

I like factorial for its employee management abilities including profile creation and payroll management. It easily tracks task done for perfomance related bonuses.

Cons:

The dashboard can be made more user friendly in my considered opinion.

Great HR software

Pros:

Very intuitive and usable software to record hours and record vacations for your work team.

Cons:

The signing functionality is very manual. This section could be automated a little.

All rounded and good HR system

Comments: overall it's the best HR system we had so far, and i would recomend it to anyone who don't know how to manage his employees

Pros:

From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys

Cons:

the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable

Terrible customer service

Pros:

A lot of features and options for HR management.

Cons:

Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal. Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.

Excellent Software

Comments: I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.

Pros:

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

Cons:

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

Review

Pros:

A great and easy tool for clocking in and out. Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls. This way I can find them whenever I want without requesting them from HR

Cons:

The mobile version bugs sometimes when using the slider to clock in or out

Simplifying my people management

Comments: It has made scheduling my employees and managing their attendance so much easier. The platform is very easy to use, and I really like the functionality of notifying my employees when there are changes to their schedule.

Pros:

What I liked the most is how easy it is to create and edit shift schedules for my employees. Also, real-time shift change notifications are a big plus.

Cons:

The only thing I want to mention is that I would like to see more integration options with other programs and tools, but overall I am satisfied with what they offer.

An excellent application to monitor and record your work hours

Pros:

Factorial's mobile application provides employees with the ability to manage their work hour through a user-friendly interface. With this app, It's easy to start and stop you clock when necessary, request time off or vacation, and review your previous clock-in records.

Cons:

It would be incredibly beneficial to have the option to modify previously requested time off days. This feature would allow individual to correct any errors or make changes in advance of the reviewer's evaluation.

Easy to use and reliable

Pros:

Very easy to use, good UI/UX, very clear with permissions, easy to roll out.

Cons:

Nothing to say here.

This is an excellent software to get HR organized.

Comments: This software is easy to get started and is great for getting teams organized.

Pros:

This software is great for getting HR setup and organized. It is easy to use and covers all of the basics and then some.

Cons:

The one thing I would have liked is a page for Notes or personal remarks. Also a portion for performance reviews and/or appraisals.

excellent

Comments: great, helped me a lot with my time.

Pros:

It helps me to better organize my time with my day to day life.

Cons:

I don't have anything like that that I like less.

Easy Staff Managment Through Factorial

Comments: As of now, the Factorial Application is running smoothly and meeting all desired expectations in my business unit. Staff is much pleased with the software as they no longer need to visit my office to submit their leave forms physically as the application enables them to request these through the system. Likewise, never missed my tasks and not had any arguments with my subordinates with regard to their day-offs. All the above achievements emerged thanks to Factorial Software. You will never regret owning this software because this will help to save your human assets in the company.

Pros:

One of the best aspects of the Factorial app is its handy Dashboard. This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts. The Dashboard is in blocked shape with enlarged text, which helps users to quickly capture the eyes of the user without missing any activity! Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks. Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook. If somebody thinks this is an exaggeration; I must tell you that you should try their free version before purchasing this! You will surely be mesmerized by your output!

Cons:

So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on. There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now!

Save more quality time and manly efforts

Comments: Provides actionable insights facilitating effective decision making. Gives employees more control over their information, performance analytics and learning management saving time and boosting accountability.

Pros:

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Cons:

I did not like the customer support especially during implementation. Integration was not easy too.

Avoid Factorial. A terrible experience !

Comments: This is honestly the worst experience we have ever had with a software vendor, there were commitments made that money would be refunded whilst the company were not delivering, these were never followed through. My honest advice is unless you are a very small business is to stay away from this company. This is my personal opinion based on my personal experience and may not be representative of your experience.

Pros:

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Cons:

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.

Factorial REVIEW

Comments: The software proved to be a reliable and user-friendly solution for HR management. Its comprehensive features provided valuable tools for handling various HR tasks efficiently. From managing employee data and leave requests to facilitating performance evaluations and document storage, Factorial offered a holistic approach to HR processes.

Pros:

There were several aspects of Factorial that I found particularly appealing. One of the things I liked most was its comprehensive HR management features. Factorial offered a wide range of functionalities, including employee onboarding, time-off management, document management, and performance evaluations. This all-in-one platform made it convenient for businesses to centralize their HR processes and streamline their operations. Additionally, I appreciated the user-friendly interface and intuitive navigation of the software, which made it easy to navigate and utilize its various features.

Cons:

There were a few aspects of Factorial that I found less favorable. One area that I liked least was the limited customization options. While the software provided a solid foundation for HR management, there were certain aspects that couldn't be customized according to specific business needs. This lack of flexibility might be a drawback for organizations requiring highly tailored HR processes or unique workflows. Offering more customization options would have allowed for a more personalized experience for different businesses.

Factorial for our changing process

Comments: We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on. Now all this process is really easy and the communication with payroll staff is vry clear and fluid so any doubt it´s solved at the moment.

Pros:

What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform. How easily is complete the payroll process and how attent are the payroll staff. That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc...

Cons:

What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online. I really miss create differents document folders. I think that right now you have it but it´s a differente package.

Very good option for HRIS - based in Spain

Comments: In general it was very positive. Is one of the best HRIS I ever tried. Focused on the spanish adminsitration, is a very complete one.

Pros:

All features have been implemented and improved during last years. Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review process, singature and other important needs

Cons:

When I implemented, I had a lot of employees based in other countries. Inthat moment, it was not ready for these differences.