---
description: Learn more about Google Workspace price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Workspace Cost & Reviews - Capterra Australia 2026
---

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# Google Workspace

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> Google Workspace is cloud-based software with Gmail, Drive, Meet, and other business apps for productivity and collaboration.
> 
> Verdict: Rated **4.7/5** by 17483 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Google Workspace?

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 17483 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: USD 7.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Business Starter: $6 per user per month. &#10;Business Standard: $12 per user per month.&#10;Business Plus: $18 per user per month.&#10;Enterprise: contact Google for pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Austria, Brazil, Canada, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Kenya and 22 more

## Features

- Access Controls/Permissions
- Activity Tracking
- Authentication
- Availability Management
- Backup and Recovery
- Booking Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Customisable Forms
- Data Import/Export
- Data Storage Management
- Data Tabulation
- Data Visualization
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Transfer
- Forms Creation & Design
- Forms Management
- Full Text Search
- Live Chat
- Live Video Interview
- Mobile Access
- Online Booking
- Presentation Streaming
- Process/Workflow Automation
- Real Time Editing
- Real Time Synchronization
- Real-Time Chat
- Real-time Scheduling
- Recording
- Remote Access/Control
- Scheduling
- Screen Sharing
- Tagging
- Task Management
- Template Management
- Templates
- Two Way Audio & Video
- Video Conferencing

... and 39 more features

## Integrations (37 total)

- AODocs Document Management
- Adobe Acrobat Reader
- Adobe Workfront
- Asana
- Calendly
- Canva
- ClickUp
- Confluence
- Figma
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Google Forms

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)
- [Digital Asset Management Software](https://www.capterra.com.au/directory/30203/digital-asset-management/software)
- [File Sharing Software](https://www.capterra.com.au/directory/30909/file-sharing/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software)

## Alternatives

1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews)
3. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews)
4. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14035 reviews)
5. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5412 reviews)

## Reviews

### "Fantastic tool for small business" — 5.0/5

> **Lee** | *30 November 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: Google workspace is a fantastic tool. I own a small business and find it to be great value for money. The collaboration and file sharing tools are easy to use and work well when making changes in real time with the ability to track everything. It is user friendly and logical in how it works plus if there's something you can't work out its simple to find answers or tutorials with a google search.
> 
> **Cons**: Not being able to change the document owner to someone outside of your organisation. This is annoying as i often work with clients who jave their own google account so they need to make a copy of any docs to be an owner. It would be easier if I could change the ownership to them.
> 
> Overall google workspace is an excellent tool, especially now that Gemini is included. I recommend it.

-----

### "Steer clear" — 1.0/5

> **Madu** | *16 November 2025* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Pros**: It used to be a great service and be available at any time to the scale a user or an admin needs. I was one of the first groups of customers to join Gmail dacades back. But since recent years it has tremendously degraded its service.
> 
> **Cons**: Complication of API integration, Lack of a proper working Gmail web interface. Limited, low-bandwidth IMAP service and really low quality Workspaces.

-----

### "A must for small businesses" — 5.0/5

> **Lauren** | *31 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The wide variety of products that integrate seamlessly with each other. I also really love that Google App Script is part of Google Workspace because it increases their functionality exponentially and is an easy coding environment to set up and have running in the background when certain criteria are met.
> 
> **Cons**: Because there are a lot of products and features of those products, sometimes I'm not aware of how best to use a certain product or even that a specific feature exists. It would be nice if there was more prompting from Google via email to be like "hey, here's this feature and this is the documentation on how to use it / a real use case." They do this sometimes but it always feels overwhelming because they're too broad with it and introduce a few features from a few different applications at the one time.
> 
> I've really enjoyed using Google Workspace. It's been an integral part of my tech stack since starting my business over 2 years ago.

-----

### "Google Workspace Review" — 5.0/5

> **Bien** | *22 May 2025* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: Real-time collaboration on documents, spreadsheets, and presentations is seamless. Multiple users can work on the same file simultaneously, making teamwork more efficient.
> 
> **Cons**: Although there are offline modes for some apps, they can be limited and sometimes unreliable, which can be frustrating if you need to work without internet access.
> 
> The ability to work in real-time with colleagues on documents, spreadsheets, and presentations is a game-changer for productivity.

-----

### "An invaluable tool for small business" — 5.0/5

> **Erin** | *16 April 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I'd struggle in business without Google Workspace\! From online storage to real-time document editing, business meetings and email, Google Workspace helps me run my business efficiently and provides most of what I need at a reasonable price.
> 
> **Cons**: It can be hard to contact Google Support on some matters (the support email is tough to find; it's like they don't want you getting in touch maybe?) However, when I do finally get in contact, they are always very friendly and helpful

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## Links

- [View on Capterra](https://www.capterra.com.au/software/168389/google-workspace)

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| de-CH | <https://www.capterra.ch/software/168389/google-workspace> |
| en | <https://www.capterra.com/p/247901/Google-Workspace/> |
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| pt-PT | <https://www.capterra.pt/software/168389/google-workspace> |

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