--- description: Learn more about Heymarket price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Heymarket Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Heymarket](/software/167436/heymarket) # Heymarket Canonical: https://www.capterra.com.au/software/167436/heymarket Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/167436/heymarket?page=2) > Heymarket business texting empowers you to expand your marketing reach, close more sales, and create strong customer relationships. > > Verdict: Rated **4.5/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Heymarket? Customer service managers, sales, marketing, human resources, and operations professionals looking to create personalized connections at scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 47 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Heymarket - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 31.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - Alerts/Escalation - Alerts/Notifications - Automated Responses - CRM - Campaign Management - Campaign Scheduling - Chat/Messaging - Contact Management - Customer Segmentation - Customizable Templates - Data Import/Export - For Insurance Industry - Inbox Management - Interaction Tracking - Lead Capture - Lead Management - MMS - Mass Texting - Message Personalization - Mobile Coupons - Multi-Channel Communication - Personalization - Reporting & Statistics - Reporting/Analytics - SMS Marketing - Sales Pipeline Management - Scheduled Messaging - Segmentation - Survey Builder - Surveys & Feedback - Template Management - Third-Party Integrations - Workflow Management ## Integrations (21 total) - Aircall - Clio - Google Ads - Google Docs - Google Drive - Help Scout - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - Chat ## Category - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) - [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software) - [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software) - [Mobile Marketing Software](https://www.capterra.com.au/directory/31308/mobile-marketing/software) - [Cloud Communication Platforms](https://www.capterra.com.au/directory/31362/cloud-communication-platform/software) ## Alternatives 1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews) 2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1715 reviews) ## Reviews ### "HEY MARKET REVIEW" — 4.0/5 > **Anonymous User** | *16 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Generally, I appreciated that Heymarket made it very simple and easy for my team to communicate with customers. The benefit of shared inboxes is that everyone in my team was able to stay connected and we weren't getting in one another's way. I liked being able to create message templates and patronizable tools to help us respond quicker without sounding robotic. Additionally, integrating the system with our CRM was advantageous in tracking the communication between our customer and our team. Heymarket made it easier for us to work smarter not harder. > > **Cons**: What I didn't like about Heymarket was that some of the more advanced automation and integration features were included in the higher-tier plans, plus the message sync between platforms sometimes had lag, especially during high-volume times. In addition, the interface is generally intuitive but at times creating and customizing work flows, or templates felt limited unless you had technical knowledge. > > Heymarket enhanced my customer engagement through collaboration, avoiding duplicate replies. Custom bulk messaging improved client interaction. While some advanced features and pricing had limitations, it was reliable and time-saving overall. ----- ### "Great for texting only" — 4.0/5 > **Meredith** | *26 April 2025* | Veterinary | Recommendation rating: 1.0/10 > > **Pros**: Heymarket ia good for just texting. You are aboe to schedule messages to clients in bulk or just a specific client. You can make templates to manually send out. > > **Cons**: It is only a texting service and does not integrate with our PMS. Also started censoring our medical terminology and.medication names. > > HM was the first texting app i have ever used. It was easy to use. For the price there are other options that do more. ----- ### "Reliable and efficient SMS platform\!" — 5.0/5 > **Verified Reviewer** | *25 February 2025* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: Easy-to-use interface with excellent team collaboration. > > **Cons**: Limited integrations compared to some competitors. > > Great business texting tool with strong automation. ----- ### "Great software" — 5.0/5 > **Nathan** | *13 June 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The most important pros for me are the automated texts, shared inbox, as well as the crm integrations. > > **Cons**: It has limited voice support since its primarily sms focused. It can also be a little difficult for new users > > Over all i had a good experience and i would recommend this product to others that need an sms service. ----- ### "My Experience With Heymarket" — 5.0/5 > **Maria** | *2 January 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I like that we can use Heymarket to send mass business messages to our clients. Heymarket allows lots of customization options. It is a great SMS Marketing solution. > > **Cons**: No flaws with Heymarket. All features works effectively. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/167436/heymarket?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/167436/heymarket) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data