---
description: Learn more about A1 Tracker price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: A1 Tracker Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Claims Processing Software](/directory/30029/claims-processing/software) > [A1 Tracker](/software/166909/a1-tracker)

# A1 Tracker

Canonical: https://www.capterra.com.au/software/166909/a1-tracker

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/166909/a1-tracker?page=2)

> Enterprise Risk Management (ERM) combines CRM, claims, incidents, contracts, litigation, insurance, assets w/Analytics and Workflow.
> 
> Verdict: Rated **4.9/5** by 79 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses A1 Tracker?

Small, medium, and enterprise organizations seeking a solution that integrates:&#10;- Risks&#10;- Contract and Procurement&#10;- Litigation&#10;- Claims \&amp; Incidents&#10;- Assets&#10;- Insurance&#10;- COIs&#10;- Tasks&#10;- Vendors / CRM

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 79 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: A1 Enterprise
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 200.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Monthly, Quarterly, and Annual pricing available with volume licensing discounts available. &#10;&#10;Customized implementations may have a one-time implementation cost followed by recurring licensing costs.&#10;&#10;Implementation and licensing cost vary based on the number of Modules and Users.&#10;&#10;We also offer bundled product packages, to combine multiple ERM products into a single platform to offer a better cost than if purchasing each individually and from different vendors.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more

## Features

- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attestation
- Billable & Non-Billable Hours
- Claims Management
- Claims Tracking
- Client Management
- Collaboration Tools
- Commission Management
- Compliance Management
- Compliance Tracking
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Data Connectors
- Data Visualization
- Dispatch Management
- Document Management
- Document Storage
- Electronic Signature
- Incident Management
- Incident Reporting
- Inspection Management
- Insurance Policy Management
- Inventory Management
- Investor Reporting
- KPI Monitoring
- Nonconformance Tracking
- Policy Creation
- Policy Management
- Pre-built Templates
- Project Planning/Scheduling
- Property & Casualty
- Reporting & Statistics
- Reporting/Project Tracking
- Risk Assessment
- Risk Management
- Root Cause Analysis
- Search/Filter
- Shipment Tracking
- Single Sign On
- Status Tracking
- Task Management
- Ticket Management
- Version Control
- Vesting Management
- Warranty Claims Management
- Warranty Tracking

... and 85 more features

## Integrations (5 total)

- Azure Active Directory External Identities
- Cisco Duo
- Microsoft Entra ID
- SAP Business One
- SYSPRO

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Claims Processing Software](https://www.capterra.com.au/directory/30029/claims-processing/software)

## Related Categories

- [Claims Processing Software](https://www.capterra.com.au/directory/30029/claims-processing/software)
- [Chemistry Software](https://www.capterra.com.au/directory/30535/chemical/software)
- [Policy Management Software](https://www.capterra.com.au/directory/30846/policy-management/software)
- [Environmental Software](https://www.capterra.com.au/directory/30662/environmental/software)
- [Audit Software](https://www.capterra.com.au/directory/30664/audit/software)

## Alternatives

1. [SMS360](https://www.capterra.com.au/software/1055281/sms360) — 4.8/5 (6 reviews)
2. [Esker](https://www.capterra.com.au/software/121233/esker-accounts-payable) — 4.6/5 (38 reviews)
3. [BriteCore](https://www.capterra.com.au/software/147243/britecore) — 4.3/5 (3 reviews)
4. [FORM OpX](https://www.capterra.com.au/software/133308/forms-automation-software) — 4.5/5 (36 reviews)
5. [LogicGate Risk Cloud](https://www.capterra.com.au/software/148648/logicgate) — 4.7/5 (83 reviews)

## Reviews

### "Robust and suited to our changing needs" — 4.0/5

> **Sam** | *6 November 2025* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: The robust nature of the A1 tracker, handling large amounts of data with minimal lag. Additionally, the customization ability allows us to tailor the system to our specific needs
> 
> **Cons**: What I like least is that we are unable to simultaneously have two separate data grids open for both claims and tasks, which then requires browser refreshes.
> 
> Overall, very positive - as noted it is a robust system that functions largely to our needs. If there were a way to have multiple, different data grids simultaneously it would be close to perfect

-----

### "Great Custom Tool for Claims\!" — 5.0/5

> **Joshua** | *15 October 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: A1 Tracker is very flexible and easy to customise to our needs. If there is something we can't do, the A1 team are quick to add new features and roll out.
> 
> **Cons**: Nothing specifically, the UI could do with an update but the tool itself works very well. Important to have a good admin of the tool within your business.
> 
> A1 is a very powerful claims management tool and the experience has been great. Within a few months of using the tool our business was able to start implementing new features using our admin rights. Any new ideas we had A1 were quick to pick up the phone to talk about how we can do it using our access or other options that may require development.

-----

### "A1 Tracker is Outstanding\!" — 5.0/5

> **Jared** | *10 September 2024* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of us, Customer Service, Data collection and reporting.
> 
> **Cons**: No cons at all with A1 Tracker, great system.
> 
> My experience with A1 has been overwhelmingly positive, the A1 team is friendly, focused and knowledgeable and have always been there to help at a moment's notice. Great company\!\!

-----

### "A1 - Risk Management Professionals go to software \!" — 5.0/5

> **Donald** | *14 October 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: I am a Risk Manager \&amp; Senior Investigator for my company.  My company employs over five thousand employees throughout the United States.   We have been utilizing A1’s software for a little over three years and I can honestly say this software is amazing.   As a Risk Manager / Senior Investigator, I need a dependable report software to document my investigations and workers compensation claims.     The A1 program is easy to use, and it also compiles important data that can be imported to stats.   \[sensitive content hidden\] and his team are always available to assist with training and modifying the fields.   A1’s team has always been available if my company wanted to modify a field or needed to train a new employee on how to use the A1 program.
> 
> **Cons**: The product is great, at the moment I cannot think of any improvements.

-----

### "Claims Management Success" — 5.0/5

> **Jane** | *2 September 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: We use this product for Claims Management and it has helped us not only to monitor our claims more closely but has also given us the ability to look at our accident trends.
> 
> **Cons**: Having to access two separate websites for information.  The system continues to evolve and I believe this is going to change.
> 
> Our experience has been excellent customer service, support and training\!  Whenever we have a question, we receive a response right away\!

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/166909/a1-tracker?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/166909/a1-tracker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/166909/a1-tracker> |
| de-AT | <https://www.capterra.at/software/166909/a1-tracker> |
| de-CH | <https://www.capterra.ch/software/166909/a1-tracker> |
| en | <https://www.capterra.com/p/166909/A1-Tracker/> |
| en-AE | <https://www.capterra.ae/software/166909/a1-tracker> |
| en-AU | <https://www.capterra.com.au/software/166909/a1-tracker> |
| en-CA | <https://www.capterra.ca/software/166909/a1-tracker> |
| en-GB | <https://www.capterra.co.uk/software/166909/a1-tracker> |
| en-IE | <https://www.capterra.ie/software/166909/a1-tracker> |
| en-IL | <https://www.capterra.co.il/software/166909/a1-tracker> |
| en-IN | <https://www.capterra.in/software/166909/a1-tracker> |
| en-NZ | <https://www.capterra.co.nz/software/166909/a1-tracker> |
| en-SG | <https://www.capterra.com.sg/software/166909/a1-tracker> |
| en-ZA | <https://www.capterra.co.za/software/166909/a1-tracker> |
| es | <https://www.capterra.es/software/166909/a1-tracker> |
| es-AR | <https://www.capterra.com.ar/software/166909/a1-tracker> |
| es-CL | <https://www.capterra.cl/software/166909/a1-tracker> |
| es-CO | <https://www.capterra.co/software/166909/a1-tracker> |
| es-CR | <https://www.capterra.co.cr/software/166909/a1-tracker> |
| es-DO | <https://www.capterra.do/software/166909/a1-tracker> |
| es-EC | <https://www.capterra.ec/software/166909/a1-tracker> |
| es-MX | <https://www.capterra.mx/software/166909/a1-tracker> |
| es-PA | <https://www.capterra.com.pa/software/166909/a1-tracker> |
| es-PE | <https://www.capterra.pe/software/166909/a1-tracker> |
| fr | <https://www.capterra.fr/software/166909/a1-tracker> |
| fr-BE | <https://fr.capterra.be/software/166909/a1-tracker> |
| fr-CA | <https://fr.capterra.ca/software/166909/a1-tracker> |
| fr-LU | <https://www.capterra.lu/software/166909/a1-tracker> |
| it | <https://www.capterra.it/software/166909/a1-tracker> |
| ja | <https://www.capterra.jp/software/166909/a1-tracker> |
| nl | <https://www.capterra.nl/software/166909/a1-tracker> |
| nl-BE | <https://www.capterra.be/software/166909/a1-tracker> |
| pt | <https://www.capterra.com.br/software/166909/a1-tracker> |
| pt-PT | <https://www.capterra.pt/software/166909/a1-tracker> |
| sv | <https://www.capterra.se/software/166909/a1-tracker> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"A1 Tracker","description":"Integrated Enterprise Risk Management (ERM) software to define and manage Incidents, Contracts, Risks, Claims, Incidents, Litigation, Compliance, Insurance, and Asset Management.\n\nWeb-based and mobile portals with workflow, automation, audit logs, user access controls, document templates, and notifications. \n\nRisk and loss prevention with custom reporting empowers you to make data-driven decisions.\n\nCustomizable reporting features A1 Analytics, scheduled reporting, and calendars for users to forecast daily, weekly, and monthly workloads.\n\nFully hosted and self-hosted options available with private labeling, integrations multiple languages.\n\nA1 Tracker implementations serve company objectives, reporting needs, and reduce workloads across teams.\n\nWe offer out-of-the box (quick) implementations and more advanced / custom solutions for customers seeking a more robust solution.\n\nIntegrations with HR, Assets, CRM, and Accounting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fa3381cd-ecdd-4b3c-8c63-61bfa98110f4.png","url":"https://www.capterra.com.au/software/166909/a1-tracker","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/166909/a1-tracker#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":79,"ratingValue":4.9},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/166909/a1-tracker#faqs","mainEntity":[{"name":"What Is A1 Tracker?","@type":"Question","acceptedAnswer":{"text":"Integrated Enterprise Risk Management (ERM) software to define and manage Incidents, Contracts, Risks, Claims, Incidents, Litigation, Compliance, Insurance, and Asset Management.Web-based and mobile portals with workflow, automation, audit logs, user access controls, document templates, and notifications. Risk and loss prevention with custom reporting empowers you to make data-driven decisions.Customizable reporting features A1 Analytics, scheduled reporting, and calendars for users to forecast daily, weekly, and monthly workloads.Fully hosted and self-hosted options available with private labeling, integrations multiple languages.A1 Tracker implementations serve company objectives, reporting needs, and reduce workloads across teams.We offer out-of-the box (quick) implementations and more advanced / custom solutions for customers seeking a more robust solution.Integrations with HR, Assets, CRM, and Accounting.","@type":"Answer"}},{"name":"Who Uses A1 Tracker?","@type":"Question","acceptedAnswer":{"text":"Small, medium, and enterprise organizations seeking a solution that integrates:- Risks- Contract and Procurement- Litigation- Claims & Incidents- Assets- Insurance- COIs- Tasks- Vendors / CRM","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Claims Processing Software","position":2,"item":"/directory/30029/claims-processing/software","@type":"ListItem"},{"name":"A1 Tracker","position":3,"item":"/software/166909/a1-tracker","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/166909/a1-tracker#breadcrumblist"}]}
</script>
