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About NordVPN

NordVPN is the #1 VPN in the world featured by Forbes, PCMag, CNET, TechRadar, and other media and review platforms.

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Pros:

The user interface is very easy to use and connects rapidly.

Cons:

Plan renewal dates seemed to change over the 3 months I used it so I missed this first cancellation date so needed to pay for an extra month.

NordVPN ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.3

Likelihood to recommend

8.6/ 10

NordVPN has an overall rating of 4.6 out 5 stars based on 1,366 user reviews on Capterra.

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Filter reviews (1,366)

Lois
Lois
Copywriter in Cyprus
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Most robust VPN out there - but watch out for pricing

5.0 5 months ago

Comments: Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well.

Pros:

It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop.

Cons:

It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient.

Bryan
Director of Technical Operations in US
Market Research, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Secure, easily managable for Admins

5.0 6 months ago

Comments: It's been great. No issues and we've been able to customize our plan as we needed to.

Pros:

Allows you to easily admin the entire company by setting special gateways, groups and access to specific features within the control panel.

Cons:

Some of our users had issues with bandwidth when using the VPN client, but it was easily resolved by changing the protocol Nord was using (Lynx is typically best).

Robert
Owner in Canada
Security & Investigations, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

NordVPN rocks!

5.0 last month New

Comments: I've rarely had a tech issue and when i do it is addressed immediately.

Pros:

It is easy to use. I have the whole family on it, many of which are not tech people and they find it easy to use as well. Since I have started using it, I have way fewer security incidents with malware and a lot less spam!

Cons:

Occasionally, when traveling, I have to restart my system to get it working on public wifi. This is not purely a NordVPN issue though, most VPN software would experience similar issues with browser based authentication for public systems.

Jacob
Jacob
Attorney in US
Verified LinkedIn User
Law Practice, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Solid product but they will steal your money

3.0 4 months ago

Comments: Product is great but customer service is terrible. I was 2 days late in canceling my subscription, but they refused to refund my money for the month even though I hadn't used the service in those 2 days and no longer needed it. They said it went against company policy, but that's really just an excuse to steal my money. Make sure you stay on top of your account if you purchase their product, or they will screw you.

Pros:

The product itself actually works fairly well most of the time

Cons:

Terrible customer service, terrible policies. They will steal your money.

Ivan
Internal trainer and technical support in Croatia
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

NordVPN - Not a bad solution

4.0 4 months ago

Comments: After the initital troubles I set it up and it runs all the time. When I want to access some country VPN for whatever reason I can do it quickly. Overall, it is an OK VPN app but I wouldn't say it is the best there is.

Pros:

I like the main app screen which directly offers to quick connect to a VPN servers. Also, the main screen offers the option to easily switch server in the selected country but also change it right there and connect to another country. I like the option of encrypted storage.

Cons:

The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base. Also, the support is fast but don't have a lot of answers except for those that are already available on their pages. I was connected to 5 or 6 agents in 45 minutes until I gave up and managed to solve the issue myself.

Verified Reviewer
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My honest opinion about using NordVPN

5.0 10 months ago

Pros:

First, in my country, there are some websites we normally use to access to gather information like school related lessons on the internet to teach my students which in case I require a vpn service in order to access some of the websites that are blocked. Nordvpn gives me the option to freely access the internet without any restrictions whatsoever. The connection speed is blazingly fast even if the vpn server is located thousand of miles away from my location. Features like kill swtich are useful for me as to prevent me from using VPN service to some of the software that don't require it. I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times.

Cons:

Sometimes, there are some issues that can surface if I am trying to connect to the server, like connection timeout in the midst of connecting. Some servers require more time than others to be able to connected. I also find the performance to be slow for the first time of opening it. Navigating through the app is okay at best.

Verified Reviewer
Verified LinkedIn User
Insurance, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Helps you stay secure continuously

5.0 10 months ago

Pros:

Its user-friendly. Set and forget. Easy to disable temporarily as well.

Cons:

Overall, I think the price would be a little bit less

Panagiotis
Courier services in Greece
Verified LinkedIn User
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 1-5 months
Reviewer Source

One of the best VPN services.

5.0 2 months ago New

Comments: Im using it last 3 months without a problem.

Pros:

Easy of use and many servers to choose from.

Cons:

Sometimes the speed is very low but you can select faster servers from list.

Chris
Owner in Canada
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pricey, but a good product!

4.0 2 months ago

Comments: Overall it’s been good. I haven’t noticed slower speeds!

Pros:

I like that it keeps us safe when we use the internet. I travel quite a bit so being able to connect when using public WiFi is awesome.

Cons:

Cost! Very pricey, especially when you move to a private IP.

Jan
Digital Marketing Manager in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fast and reliable VPN

5.0 4 weeks ago New

Pros:

Fast and reliable VPN with support for multiple regions.

Cons:

It's not a big con, but I see it logging itself out once every three months.

Caitlin
Website Owner in US
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Good security service for business or personal use

4.0 5 months ago

Comments: NordVPN is a solid choice for users seeking strong security for their business or personal accounts with a robust feature set. Its extensive server network and privacy policies make it a great option for both casual users and those focused on security. However, potential users should consider the pricing and their specific needs before committing as NordVPN can be a bit pricier than other security platforms.

Pros:

NordVPN offers strong security for all of your devices no matter the operating platform they run on as it is available for Windows, MAC, Android, and IOS. So you are covered no matter what your preferred device is.

Cons:

The cost and lack of a free trial can be prohibitive for users that don't have a large budget and certain features can be difficult to understand for beginner users of the service.

Verified Reviewer
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great VPN service provider!

5.0 last year

Pros:

NordVPN has been an essential part of my business by allowing me to establish a secure internet connection using a variety of VPN options across the world. It's very user friendly and is especially useful when I'm traveling to ensure I have a safe and trustworthy online connection. Customer service has also been quick to respond whenever I have a question.

Cons:

At times I notice that my internet speeds may be slower, but this isn't a frequent occurrence.

George
Manager in UK
Human Resources, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Online Security

5.0 9 months ago

Comments: NordVPN offers me the best security when browsing the internet, is available on all devices with an secure and fast connection. An important feature worth mentioning is Dark Web watch, you are informed when you email address and password is found and you can change it before it can do some damage.

Pros:

Going online without any security these days is crucial. I really like NordVPN because it offers an anonymous browsing on all devices you have. The app is easy to install and setup on your PC, I installed the app on my devices (IOS and Android) and browsers extensions too. The connection via the VPN is fast and there are multiple location to choose from.

Cons:

There are no cons for NordVPN, everything work like a charm.

Silviu
Administrator in UK
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

NordVPN - go anonymous

5.0 6 months ago

Comments: NordVPN is one of the fastest VPN app I every used. There are a lot of location to choose from and all work like a charm.

Pros:

The most I like on NordVPN that is has an easy to setup app for PC and browser extension if you only need it to browse. Is easy to install and setup, doesn't require any tech skills. Even is not the cheapest on the market, the price is fair and worth every penny.

Cons:

Maybe that is not the cheapest on the market.

Marian
IT Tehnician in Germany
Industrial Automation, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Be protected online

5.0 10 months ago

Comments: One of the greatest VPN, is available on mobile, PC and as a browser extension. There are a lot of servers worldwide, I can connect to the nearest server or even on the other side of the planet. Worth every cent.

Pros:

NordVPN is easy to use, setting up the account and the software is easy. Browser extensions are does a great job if you have more PC and want to browse privately. Another good feature is Dark Web Monitor, you are informed whenever your password is found on dark web, helping you keep you accounts secure.

Cons:

Offers huge discounts only for a period of time.

Ragu
Pharmacist in India
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cheap and best VPN

4.0 last year

Comments: This application is very usefull and comfortable for use and very easy to handle the app but performance wise not good. The main thing this app reduce the mobile phone performance and browsers speed.

Pros:

This VPN is very best one for connect other country servers. They provide n number of country servers and very good user interface for mobile application.

Cons:

After install the app completely my mobile phone performance was down. And this is more time to take connect servers and some time not connecting the VPN.

Ali
Developer in US
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Top-notch Security and Speed with Minor Server Issues

5.0 5 months ago

Pros:

NordVPN offers a great balance of speed and security. I love the extensive server network, which makes it easy to find a fast connection anywhere in the world. The encryption and privacy features provide peace of mind while browsing or streaming.

Cons:

Occasionally, there are slow connections with certain servers, which can be frustrating, especially when streaming. Also, the mobile app could use a bit of improvement in terms of usability and interface design.

Gretchen
Co Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Keeps all my information safe

5.0 11 months ago

Comments: I will continue to use this product. The ease of mine it gives me that all of my information is protected is definitely worth the price.

Pros:

I like how it was easy to implement to protect all of my communications and information.

Cons:

Initially, there wasn't much of a discount to set it up. But now I understand why. Because it works wonderfully and just having that assurance gives me relieves my stress.

Kalen
Owner Director in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Professional Security at a Great Cost

5.0 9 months ago

Pros:

NordVPN provides me with a sense of security to safely conduct business without compromising customer information.

Cons:

Was initially difficult to install but customer support was very helpful.

Autumn
Content creator in US
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Is nordvpn right for you

5.0 last year

Pros:

I really like that you can choose where it says you are and makes it so I can watch stuff on Netflix not available to me

Cons:

It can be hard to use and easily disconnect

Caitlin
Assistant in US
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The only VPN I’ll use!

5.0 last year

Pros:

I liked most about the software that I know I’m protected while on the internet.

Cons:

There is nothing so far that has been bad. It’s worked very well.

Gil
physician in US
Hospital & Health Care, Self Employed
Used the Software for: 1+ year
Reviewer Source

NordVPN is the best

5.0 last year

Comments: i strongly recommend it to any first timers

Pros:

easy to use and navigate and provides utmost protection

Cons:

none, there are no cons or anyhting that I did not like

Giacomo
Trainer in UK
Professional Training & Coaching, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Well spent money to surf securely on the Web

5.0 9 months ago

Pros:

First of all what I really like about Nord VPN is that you can surf on the Web by registering yourself in other countries than the one you are located in, keeping in hand a strong security against malware and trackers. Moreover, I really love the fact that when entering certain web pages, NordVPN blocks the entrace when recognising it is a not safe website.

Cons:

In my personal experience, I didn't encounter any issues at all. However for Windows software it might take few minutes turn on once switched on the device

Candace
Assistant in US
Fishery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing security

5.0 last year

Pros:

Customer service is amazing. I couldn't ask for a better company to protect me.

Cons:

The price can be a little high but it's worth it

Chiel
Associate in Netherlands
Financial Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

NordVPN review

5.0 10 months ago

Pros:

- it's easy to download and before you know you are up and running - amazing vpn, works very well

Cons:

- actually no cons, it does exactly what it needs to do, although could be a bit cheaper as there are a lot of competitors (even free ones) out there