--- description: Learn more about CloudLex price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CloudLex Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [CloudLex](/software/165422/cloudlex) # CloudLex Canonical: https://www.capterra.com.au/software/165422/cloudlex Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/165422/cloudlex?page=2) > One connected ecosystem for personal injury law firms. > > Verdict: Rated **4.8/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CloudLex? CloudLex partners with plaintiff personal injury law firms and provides them with one connected ecosystem—platform, AI, and paralegal services to run your practice from intake through settlement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 76 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudLex - **Location**: New York, US - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Contact CloudLex for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Assignment Management - Audit Trail - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Calendar Sync - Case Management - Case Notes - Categorisation/Grouping - Client Management - Client Portal - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management - Conflict Management - Court Rules-Based Scheduling - Deadline Management - Document Capture - Document Generation - Document Management - Document Storage - Electronic Signature - Email Management - Expense Tracking - For Legal Professionals - Full Text Search - Legal Case Management - Prioritization - Project Tracking - Receipt Management - Reminders - Reporting & Statistics - Spend Control - Staff Calendar - Status Tracking - Task Editing - Task Management - Third-Party Integrations - Time Tracking - Version Control - Workflow Management ## Integrations (11 total) - Docusign - Dropbox Business - Gmail - Google Calendar - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word - OneDrive - QuickBooks Online - Uber for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) - [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software) - [Legal Document Management Software](https://www.capterra.com.au/directory/10049/legal-document-management/software) - [Legal Calendar Software](https://www.capterra.com.au/directory/30577/legal-calendar/software) - [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software) ## Alternatives 1. [Clio](https://www.capterra.com.au/software/105428/clio) — 4.7/5 (1692 reviews) 2. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.3/5 (537 reviews) 3. [Neos](https://www.capterra.com.au/software/58931/neos) — 4.4/5 (200 reviews) 4. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (788 reviews) 5. [8am CasePeer](https://www.capterra.com.au/software/156217/casepeer) — 4.8/5 (215 reviews) ## Reviews ### "Appreciate \[sensitive content hidden\] as a representative teaching our team\!" — 5.0/5 > **Verified Reviewer** | *11 March 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Their representative \[sensitive content hidden\] was great with our whole team and explained how to use the platform in a detailed matter. I enjoy being able to upload and access documents and link Cloudlex to our email and word documents. > > **Cons**: I am still learning how to access the value numbers on the case and where it shows in an easily accessible form the amount of medical bills or other outstanding expenses. ----- ### "Would use for small firm but not large firm" — 3.0/5 > **Verified Reviewer** | *18 June 2024* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: I love the texting feature, it makes contacting clients very convenient. I also love the mobile app, it makes accessing files and contacting client on the go a lot easier. > > **Cons**: Some of the requested fields were too complicated and there is a lot of data input required when some of the info should be able to prefilled from previous sections. > > Customer service team is great and I was always able to get help via email or set up a meeting with a Cloudlex employee. ----- ### "Awesome Case Management Software for PI Firms" — 5.0/5 > **Victoria** | *10 January 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Having all documents housed in one location, quick response times with customer service, easily viewable/user friendly system, custom reports for administration helping to ensure cases are on track\! > > **Cons**: The migration process did take a bit longer than expected but it was worth it in the end\! > > We are so happy we made the switch to CloudLex\! We've had the pleasure of working with \[sensitive content hidden\] primarily who have been extremely knowledgeable and helpful. The ability to have custom templates has increased our productivity and all team members agree that this system has been a huge improvement\! ----- ### "Streamlined our workflow and made case management painless" — 4.0/5 > **Marc** | *1 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about CloudLex is how tailored it feels for personal injury law firms. The Matter Manager keeps everything organized in one place, and the integration with Microsoft 365 is incredibly smooth. I can edit Word and Excel files right inside the platform and know that everyone on my team is seeing the latest version. The AI-powered intake and document automation save a ton of time, especially when dealing with repetitive tasks like generating legal documents or sorting through medical records. > > **Cons**: The interface, while functional, could be a bit more modern in design. It’s not hard to use, but some parts feel slightly outdated visually. Also, the mobile app is helpful, but it lacks some of the desktop features, which makes it harder to work fully from a phone or tablet. > > CloudLex has noticeably improved the way our firm operates. We’re handling more cases without adding more staff, just because everything is more efficient now. Intake to settlement feels more connected, and the ability to track offers, settlements, and expenses across multiple plaintiffs is a huge plus. The support team has also been great any time we've had questions. It's not a perfect platform, but for personal injury law, it comes very close. ----- ### "Excellent client management software for PI firms." — 5.0/5 > **Celina** | *20 October 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Cloudlex is a highly effective solution for personal injury law firms looking for specialized client-case management system. We get ongoing development and improvements on call, they provide training on every single aspect as well. It really provides with an all in one document solution to our firm. > > **Cons**: So far, I've had no issues with it, nothing to not like. It is maybe not cost efficient for very small firms, but definitely a great investment if you are looking to grow and have an effective program to do so. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/165422/cloudlex?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/165422/cloudlex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data