ERPNext Reviews

by Frappé Technologies

Average Ratings

  • Overall
    4.6 /5
  • Ease of Use
    4.6 /5
  • Customer Service
    4.4 /5

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Showing 76 reviews

Laxman T.
Developer
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/08/2020

"Most Efficient ERP"

Pros: Free and Open Source
Being a FOSS lover, the best part I see with ERPNext its a truly fully open souce, you will get all the modules available, unlike other companies claim to be open source but they arn't.

Communication
Tracking of communication of internal team and clients was a big challenge for our organization, the way this is handled in ERPNext is so simple and intuitive.
Dynamic Customization
One need not to wait for the application developer to change the layout of screen, add or change new fields in transactions, designing of print formats and layouts, all such stuff is managed dynamically.
Payment Gateways
Using this facility we have noticed an increase of 10% in payment collection from the customer, we use razor pay payment gateway with ERPNext so after creating an invoice one can send payment request to customer and after the customer paid the invoice your account gets updated.

Cons: With FOSS projects, its natural to have more support issues, and there is not guarantee of time that when your issue will get addressed.

  • Reviewer Source 
  • Reviewed on 28/08/2020
Steven A.
CTO
Furniture, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/09/2020

"Great Product Thanks for the hard work !"

Pros: Open source, very modular, developer friendly, user friendly

Cons: Poor user portal, leak of deep dev documentation especialy for the js (client) side

  • Reviewer Source 
  • Reviewed on 30/09/2020
Andrew T.
Accountant
Industrial Automation, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/02/2017

"ERPNext: Competitive Advantage package for a Small Business"

Comments: ERPNext helps a small organisation like ours to grow without the typical limitations. With this comprehensive package everybody internally and externally can interact and add information to allow better communication, reporting and supervision. Data is live and helps avoiding to duplicate, triplicate, same information into different documents. Moreover, it can be customised to suit your best practices, policies and procedures. We have been using ERPNext for more than two years and not willing to go back to the old way!

Pros: Easy to use, open source

Cons: Some functionalities are not ready yet, but with the community support, contributions will fill the gap quickly

  • Reviewer Source 
  • Reviewed on 10/02/2017
Robin R.
IT-Ingenieur
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/07/2020

"Review of someone who believes, that IT should develop all of our potential to the utmost"

Comments: Unbelievable. Should be used by everyone, everywhere.

Pros: - Customizable
- So much potential
- Everything in one place

Cons: There are no cons. There are no cons. There are no cons.

  • Reviewer Source 
  • Reviewed on 02/07/2020
Massimiliano C.
ICT Manager
Logistics & Supply Chain, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/09/2018

"Best Open Source ERP"

Pros: Opensource: today is a must for an ERP
Web-based: the only way to be used by everyone, everywhere
Solid: even if it is a rather new software, it has already reached a good level of stability
Big community: look on github

Cons: Too fast updating: Unfortunately, an ERP is a complex system and its most important capacity is to be able to adapt to different scenarios (each company has its own characteristics). AGILE and open source development pay the price of continuous updates that must be managed carefully, especially if you made low-level customizations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/09/2018
Verified Reviewer
Partner
Financial Services
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/03/2018

"A complete Business process solution an SME or Startup can imagine."

Comments: Its give me a freedom to take this wonderful product to any segment of client right from early-stage startup to Growing SME.

Pros: The Ease of use, compared to typical ERP's available in the market, ERPNext is quite a user friendly with less complex forms which are almost similar looking in all modules

Cons: some Features like Data import tool lacks clarity so far,, being open source ERP certainly it has a way to go in terms of documentation and ecosystem of service providers in market in terms of options available.

  • Reviewer Source 
  • Reviewed on 20/03/2018
Robert B.
Ass Prof
Primary/Secondary Education, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017

"Does all I need, brilliant support, very fast development track continuously improving all aspect of software, open source,"

Comments: Just give it a shot, this software will make it and become a known name in ERP ecosystem

Pros: Capabilities, flexibility, open source and pricing, very active community, very good support, very modern and user friendly interface

Cons: no link to bank statements yet, POS functionality can still be improved, documentation is not strongest but quickly catching up

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017
Riyas R.
IT Manager
Wholesale, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2017

"Wow... the best ERP system available"

Comments: I am using this software after reviewing Dynamics Nav, Oracle etc. Even though we can spend 250K AED for this project non of them could helped me to do field sales from a mobile or tablet. I am using it for managing 10 van sales in UAE. I am tracking over 10 warehouses with serial number tracking.

Pros: Open-source, Custom Script, inventory, serial number tracking, email alert, Custom fields, reporting, sales, purchase, web view, mobile application, history of every transactions, easy to setup, growing community

Cons: Need more community members to provide sample scripts like stackoverflow. Now on the community very few people are posting how they solved their issue.

  • Reviewer Source 
  • Reviewed on 19/12/2017
Verified Reviewer
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/02/2018

"The Best ERP for small and mid sized companies"

Pros: Backed by an excellent community and foundation.
Truly open source.
Ease of Use.
Most economical ERP.
Easy to customise.

Cons: Few features are missing.
Documentation can be further improved - specially the documentation of frappe framework on which ERPNext is built.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/02/2018
Aubdullah M.
Software Engineer
Semiconductors, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/02/2017

"Awesome ERP"

Comments: Very much user friendly and easily customizable ERP solution i have ever seen. Really appreciable.

Pros: Very much user friendly and easily customizable ERP solution i have ever seen. Really appreciable. Easy to setup in linux and easy to operate, Multilingual, multi tenant and nice UI. Very helpful doctype

Cons: Young in ERP industries, That's why lack of feature, as their feature adding trend is high, they don't need much time to be robust in feature.

  • Reviewer Source 
  • Reviewed on 27/02/2017
Mohamed I.
Senior Python Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/07/2020

"very good"

Comments: amusing

Pros: stability and updates and fixing bugs always

Cons: lack of business in every modules compare with other software

  • Reviewer Source 
  • Reviewed on 07/07/2020
Verified Reviewer
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 03/01/2020

"Great Value"

Comments: Useful

Pros: Easy to manage. Best option for Small and Micro Enterprises to implement ERP

Cons: Needs some more customization. Integration with apps like Zoho analytics. Sendinblue will makes further better

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 03/01/2020
Gopal P.
Director
Industrial Automation, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/02/2017

"Ultimate Product"

Comments: I am using this for my company at erp.steriwhirl.com and its been amazing experience. Tons of configuration options make it very easy to customise it to our own requirement.

Pros: Configurable, Fast

Cons: Web Based.

  • Reviewer Source 
  • Reviewed on 20/02/2017
Verified Reviewer
It Incharge-ERPNext
Apparel & Fashion, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/12/2018

"Easy to use ERP & easy to customize"

Pros: User friendly and easily customizable . Really appreciable. Easy to setup and easy to operate, Very helpful doctype

Cons: POS Profile setting for multiple companies not working,POS functionality can still be improved

  • Reviewer Source 
  • Reviewed on 11/12/2018
Maria S.
Head of HR
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/11/2018

"Overall happy"

Comments: N/A

Pros: Not user friendly, not so many features, limited usage to Customers and Agreements, not recurring invoices

Cons: Easy to use, easy to add clients and agreements, easy to search invoices and clients, easy to use in the projects

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/11/2018
Thomas W.
Portfolio Manager
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/12/2016
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/12/2016
Victor E.
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/05/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/05/2018
Martin S.
CEO
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2019

"The best choice for teams that have some technical knowledge in house"

Comments: The community is vibrant and fast. There are telegram messenger groups for live communication. There is a super active forum platform. And there is a structured and well maintained github project. If you want to be part of this community, it's easy to get rolling.

Pros: The extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software. All relevant core features of an ERP system are mature and help you learn to do it the right way as a company. The team is rigid and consequent in making sure, that this streamlined process of creating opportunities, quotations, sales orders and sales invoices is kept intact which is very healthy and keeps customizations sane.

Cons: ERPNext is not yet easy and straight forward to use. If you have no idea of ERP software and you have no technical skills at all this is not for you. I would love to see the team focus more on the UX of the interface and the ease of use for new and very occasional users. The software feels like it's really made for experts and daily users. That said, we have compared ERPNext with Salesforce and SAP and the open source solution really shines in comparison. But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times. We have started to try to help this. But it's easy to ask and not so easy to deliver. Work in progress ...

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2019
Verified Reviewer
System Analyst
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Review"

Comments: Get your work organized in a cost effective way

Pros: This software has a search field which is so powerful in assisting the user to get to the setting he or she wants simply by typing it

Cons: New to the market so many companies don't trust it fully.

Vendor Response

by Frappe Technologies on 06/08/2019

Thank you for the honest review! As for the trust factor, we are slowly but surely getting there. Frappe Technology, as an OEM for ERPNext, is working with Enterprises to create high value and build a stronger brand which users can identify with.

As for the product itself, it is now close to 10 years old (Frappe just celebrated its 11th anniversary) and now has a visible presence in the market as a cost-effective ERP solution especially when compared to giants like SAP, Oracle, and Dynamics.

  • Reviewer Source 
  • Reviewed on 25/07/2019
Arvy B.
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/10/2020

"One of the most customisable ERP in the market"

Comments: We needed an ERP that can be molded to our needs and to our customers' needs. After searching for dozens of alternatives, I conclude that ERPNext is the only software that can do that. The open source nature and well written architecture are the reasons that full customisations are possible.

Pros: Very-very customisable to suit the needs of the business.
Great integration with other software through API.
One of the easiest ERP to use.
Great flexible reporting options. We can create custom reports on the fly.
Runs on reputable cloud providers. Can be set up with a minimal infrastructure budget to start with.

Cons: Installation can be confusing for first timers. It was not a big problem for us as we are software development company, there was enough information from the community.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/10/2020
Donna R.
President
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/03/2019

"ERPNext"

Comments: I have been using ERPNext in my business very effectively to track inventory (and serial numbers) across multiple warehouses. I appreciate the ability to repack and to maintain delivery and installation information.

Pros: The Team is constantly improving this software and listening to their user base. I can almost always find an answer to my questions in the community forums. I look forward to new features.

Cons: Some functions are designed to address specific needs in foreign countries. It isn't always obvious how to adapt a function to meet your own criteria. Some features are lacking, especially if you are accustomed to batch processing.

  • Reviewer Source 
  • Reviewed on 27/03/2019
Abdulla P.
Software Developer
Human Resources, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2017

"A Great and true Opensource ERP Application"

Comments: ERPNext is the great and true opensource,community-driven ERP App out there.It includes the maximum possible modules in a traditional ERP App and had a huge options to customize it with minimal effect.

Pros: A great product, we have used for 1 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.

Cons: Little bit tough to learn,when we need complex customization. Perfect ERP system for smaller companies at a very competitive price. Free up to one users. Has all functionality needed by smaller companies. Easy to use. Perfect

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2017
Verified Reviewer
Product Manager
1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/07/2018

"strong community, very flexible! can even be used immediately without customisation."

Comments: i got to implement and help others.

Pros: can be used out of the box!
have all the things that you can expect for an ERP
- CRM
- HR
- Item/Inventory
- manufacturing
you can even customize flow without touching the code
you can build your own application, and integrate easily to your ERP
strong, strong community

Cons: tricky for big company due to the nature of those company
- taxation is different for IPO-ed company
- consolidation for multiple company (this can be done, just a bit tricky)
documentations and how to used documentation can be improved.
 more use case implementation. e.g
- demo implementation for retail company
- for manufacturing company
with their specific flow

  • Reviewer Source 
  • Reviewed on 27/07/2018
Ishan L.
Management Trainee
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017

"A flexible, open-source option. Would highly recommend"

Pros: Open source, customizable, clean UX, free, great community
The software is built on the Frappe framework developed by the creators itself. The framework can be used to build custom apps too!

Cons: The documentation still has a way to go if it can compare with the likes of SAP. Might be a little intimidating for some to get started.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017
Inderneel A.
Manager, Business Innovation
Maritime, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/09/2019

"Thanks very much from Ind- Aust !!"

Comments: WE ARE MANAGING OUR PROJECTS ON ERPNEXT AND THE FEATURES ARE AWESOME

Pros: Great features, bug free , error free, can easily customise

Cons: The notifications can be improved. Improve UI

  • Reviewer Source 
  • Reviewed on 06/09/2019