--- description: Learn more about Salesforce Platform price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.com.au/software/164356/app-cloud Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 392 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 392 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (10 total) - Google Cloud - Marketo Sales Connect - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) ## Related Categories - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) - [Platform as a Service (PaaS) Software](https://www.capterra.com.au/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.com.au/directory/32016/app-building/software) - [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software) - [Mobility Software](https://www.capterra.com.au/directory/30097/mobility/software) ## Alternatives 1. [Jira](https://www.capterra.com.au/software/19319/jira) — 4.4/5 (15336 reviews) 2. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5738 reviews) 3. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13555 reviews) 4. [viaSocket](https://www.capterra.com.au/software/1066020/viasocket) — 4.8/5 (642 reviews) 5. [Zapier](https://www.capterra.com.au/software/130182/zapier) — 4.7/5 (3047 reviews) ## Reviews ### "All in one data capture and collaboration tool" — 4.0/5 > **Rakesh** | *27 November 2024* | Mining & Metals | Recommendation rating: 7.0/10 > > **Pros**: Easy to view, filter cases and update accordingly. Automatically sends email when changes are made. Can track inventory, issues, cases, business opportunities all in one place. > > **Cons**: Heavy platform for some simple tasks. Also would be better if layout is simplified. > > All in one data capture tool to collaborate between teams and regions in an organization. ----- ### "Great platform for information sharing" — 4.0/5 > **Jun** | *27 December 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Outlook plug in was one of the best features by far, live updates instead of having to refresh browser > > **Cons**: navigating the tabs and pages (individually having to close each tab) > > Great resource for compiling and sharing information ----- ### "Seamless Platform" — 5.0/5 > **Chelsea** | *12 June 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I like how at both places I have used Salesforce, it is so customisable and adaptable to the organisational needs, it has customer data, sales, marketing but also a strong dashboard and pipeline tracker. > > **Cons**: It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good trainer. > > Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to integrate well and have a lack of great trainers to really push it to its potential. I know it can work as a seamless platform that integrates with emails and across all departments. ----- ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8 July 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Cons**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Salesforce is a solid CRM" — 5.0/5 > **Sarah** | *27 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams. > > **Cons**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations. > > It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data