HoneyBook Reviews

Everything I need in one software

Comments: I automate workflows much more easily for my performance and my daily tasks

Pros:

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons:

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Great product

Comments: It helped with the efficiency of my daily work.

Pros:

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons:

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

no recommend it...

Comments: I would not recommend it to others because other websites offer the same program with better options

Pros:

It will be great for those who have their own coaching business to let clients book their spots.

Cons:

It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...

provides a good experience

Pros:

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons:

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Honeybook is Sweet!

Pros:

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons:

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

HoneyBook Client Management and Automation Works

Pros:

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons:

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Streamline Client Relationships

Pros:

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Cons:

Initial customisation takes time. Limited integration with certain third party apps.

Great Software To Book Photography Clients

Pros:

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons:

It could have better contract signing features.

HoneyBooks for Freelancers & Project Managers

Comments: I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pros:

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons:

I don't have any dislikes thus far regarding the platform.

Optimis Corp Review

Comments: My overall experience has been nothing short of great, I find it easy to manage and schedule all appointments for our patients.

Pros:

What I like most about HoneyBook is how efficient the software is for appointment scheduling.

Cons:

There is currently nothing I dislike about Honeybook, it has been very effective and efficient.

Level up

Comments: It’s saved me so much time organizing client data, bookkeeping, payment processing and contracts. Their helpful reminders to keep things from falling through the cracks and maintaining my brand appearance when working with clients.

Pros:

When singing up with Honeybook they took my exhausting contracts, forms, questionnaires and placed them into their system. This saved me so much time switching from DIY client management to this online resource.

Cons:

When responding to an email through the software, it makes a new email. Some clients have more questions and I’d like a way to organize with in a project the emails.

The Best CRM Software EVER!!!

Comments: I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.

Pros:

I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.

Cons:

The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.

Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Comments: Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook! Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.

Pros:

Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.

Cons:

The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook. Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too. Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM. Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.

My favorite CRM ever

Comments: I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!

Pros:

The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!

Cons:

I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it. I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created). For financial tracking, it would be nice to be able to create a recurring expense.

The sweetest solution for photographers

Comments: Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.

Pros:

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Cons:

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

Streamline your Booking Experience

Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.

Pros:

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons:

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Ever Growing to Meet the Needs of My Business

Comments: If they keep improving the product the way they have been I will be a happy HoneyBook HoneyBee for life.

Pros:

I love the Project Management area. I can see everything i am working on and the stage it is at. I also love the automation of some of the project stages. I love that everything pertaining to that project is all included in the project. Once i open each project i can see all the files, correspondences between my client and I. I can simply pick up where i left off.

Cons:

I was expecting more from the workflow and would love the option to create a link so clients can open the link to get to the invoice to make the payment. As much as I’d love everyone to use the client portal, not everyone can handle it and this would be a great feature for older, less tech-savvy clients.

Best business decision!

Comments: Incredible. I can't see us using any other program.

Pros:

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

Cons:

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.

HoneyBook is a lifesaver!

Comments: I love HoneyBook because it's easy to use and if I can't figure something out, I can easily ask! The customer service and care is golden!

Pros:

I love the brochures and proposals features. It makes things SO easy for me and my clients! I also love that I can use HoneyBook for project specific emails, so I have everything in one place!

Cons:

It's not really a con, but I don't use the community aspect of the platform. I'm sure it's amazing too though. 😄

Tries to do a lot of things, but none of them are done very well

Comments: I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.

Pros:

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Cons:

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

An All in One Platform for Automatic Workflows

Comments: This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros:

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons:

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Makes your Creative business Look 👀 and run like a champ!

Comments: I was able to put different packages together with pricing that reflects the complexity of the events, such as weddings or corporate events that require more interaction with the client's for planing and venue walk-thru’s which will require more of my time to finalize the bookkeeping side of things simpler. Less complicated events are priced lower allowing me to book more events based on The amount of time I spend with the client versus actually the work that needs to be done giving me more time being creative and last time running the business.

Pros:

I have been with HoneyBook since it’s inception, I was fortunate enough to be one of the founding fathers. In the beginning, what attracted me about the platform was the ability to focus on getting my clients booked quickly by keeping everything in one spot through the iOS app or web-based interface and it has been relatively easy for them to use as well. They were already an amazing company with an outstanding product, and with each update they release, they continue to exceed my expectations and help me run my business on the go by making the complicated tasks seem quick and easy. BEST INVESTMENT EVER!! Thank you so much for bringing me and my entertainment company to the 21st century!!!

Cons:

Definitely Would like to see a review questionnaire or rating system with an HTML generator plugin that could be used to post on my website or google ad. Updated training videos for the new features.

I am very satisfied about HoneyBook because it has helped me to grow my online business.

Comments: Overall I am very satisfied about HoneyBook's interface and client management system.

Pros:

HoneyBook is an excellent business partner for client management, thank you very much !

Cons:

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Like having a personal assistant!

Comments: The main benefit of HoneyBook that I love is that I'm able to give my clients an exceptional experience. The way contracts are shared, payments are presented makes it so easy for me to do business with my clients. I think the biggest perk I loved at first was the electronic signature. It's seamless and allows you to pull in more clients quicker. It also keeps my voice consistent with different clients. I can have automated responses ready to send. The price was worth it to me to get my sanity back!

Pros:

When I was drowning in emails in my inbox, HoneyBook was the place that everything was in one place. No emails were being looked over anymore, my contract and invoices were easily accessible (no more unprofessional word doc), easy to accept payments and HoneyBook made it so easy for me to do my taxes this year. I contemplated hiring someone to help take the load off the back work but HoneyBook does that for me with easy to use templates, reminders and automated email responses. I can't recommend HoneyBook enough!

Cons:

I have very few negative things to say about HoneyBook. The couple things I did note that may be helpful in the future, HoneyBook wants to know about. They offer surveys and take users suggestions to possibly implement in the future. All things were very minor and don't take away from the overall experience of using HoneyBook.

HoneyBook review by Jen

Comments: Considering how well most of the experience went, I would recommend HB.

Pros:

Hand off booking to HoneyBook. They have several automated services that keep business on track even if you've gone off the rails for a moment.. (l.o.l.)We came to Honeybook because I'd heard great reviews of their contracts, I wasn't disappointed at all. Easy peasy.

Cons:

While HB shined in some ways, I guess it just wasn't what I expected in others. Payments lagged behind.