OptimoRoute Reviews

This has saved time and made my dirvers more efficient; so glad we found and implemented OptimoRoute

Pros:

Optimorout makes it extremely easy of creating the weekly routes.

Cons:

I would like to see at least two more custom fields (preferable four).

Great software, easy to use

Comments: Overall everything works as expected, it saves a lot of time in order scheduling and tracking.

Pros:

Tracking - this solved so many client enquires.

Cons:

The inability to easy return a sent order for new scheduling

does the job but could be a lot better

Comments: Customer service is very good and fairly responsive, but the product itself is unimpressive.

Pros:

It's the best we could find, and it does the job well enough.

Cons:

There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.

Value adding Route Optimizing application

Comments: Fantastic, very professional interaction with the team, simple and easy data access.

Pros:

Other than the application itself, the support people and the developers taking extra mile to accomodate requests and modifications catering the personalized business requirements.

Cons:

Limited visual customization of the web application.

Michigan Nuts

Comments: I use the tool to route individual Reps. The ability to give each Rep his or her route on an excel spread sheet is a very useful tool.

Pros:

The ability to Print the route in excel.

Cons:

Moving the Depot location, seems to be difficult.

OptimoRoute, a tool that helps simplify work.

Comments: Overall, the experience is very good. It is an easy-to-manage platform with multiple tools that simplify day-to-day work, and its API is easy to configure.

Pros:

The API is very easy for use, confign users, drivers or plannig routes, with 2 or 3 clics isdt already.

Cons:

In our process, we have only one driver, but we manage several dispatch lines. The license fee should be based on actual active drivers, not on the number of drivers created.

Simplicity by design

Pros:

It’s simplicity and user friendly interface

Cons:

None that i have found in using for the past 4 years

Pretty pretty good

Comments: Excellent, it keeps improving and bugs are being fixed

Pros:

It ease of use and features you can mold.

Cons:

No history on lower pay levels. Also hard to add orders to a route that's already finished. I always have trouble trying to unschedule a route that's already in progress or finished and the driver needs more order.

Best route planning software there is

Comments: Very good product, that does what it says. Fair prices and good support.

Pros:

Extremely good support and the product is top quality

Cons:

Tbh it does exactly what I need so nothing

Free Trial

Comments: I had an excellent experience using OptimoRoute and will use it again. I received a follow-up email with contact information and I called with a question. I was impressed with the support I was given.

Pros:

Our small company had been searching for an easy way to deliver over 300 gifts at Christmas. We had volunteer drivers who made deliveries to a few homes after their work day. OptimoRoute, let me choose a small number clustered together for each driver.

Cons:

I was totally satisfied with every aspect of the software used.

Great Product

Comments: I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really great product. Most important. They are working on the product to be updated.

Pros:

Easy to use. Great customer support. No mad price for the product compared with other on the market.

Cons:

Noting to write here. With this Customer service you can sort all your problems.

Invaluable product

Comments: Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Pros:

I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Cons:

Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Cannot live without it

Pros:

The software can be set up with routes days or weeks ahead of time and can be rearranged as needed. Also allows us to track the teams and know when they are completed and in time

Cons:

More driver apps allow them to enter notes on the task so we can see it remotely

Saves us many hours of route plotting

Comments: Support has been good. Being able to purchase 1 month only per year and keep all settings from year to year is essential to the product being affordable for our usage.

Pros:

We started using this product about 6 years ago to replace home grown javascript + route planning solution + manually loaded GPS's. The quick import, plotting, and route distribution saved us many hours of work to plan pickup routes for up to 6 trucks and up to 450 stops per Saturday for 3 Saturdays each January for a charity fundraiser. Tracking trucks and being able to change routes on the fly are big benefits also.

Cons:

I'd like "avoid U Turns" and "avoid crossing street" to be separate routing constraints. We do a lot of side street pickups and crossing the street is no problem, but U-Turns in 16' trucks are difficult.I'd like the time per stop to be able to be seconds and tenths vs whole seconds.

Easy to use Route planning software

Comments: 5/5

Pros:

Very easy to use, and set up, while also able to communicate with customers effectively

Cons:

Slower on updates and new features but they are working and not buggy

Parthenon Framing

Comments: Great

Pros:

I can track drivers and give time windows to customers

Cons:

Does not save phone numbers without coping order

Our Optimo Route experience

Comments: Fuel and time optimization.

Pros:

We emigrated and purchased an online organic food business and needed to plan routes in a large part of Queensland, Optimo Route was exactly what we needed.

Cons:

The reverse routes option could be improved. When you ask for the route to be reversed, there is a time error.

Tracking Orders

Comments: once you get the hang of it, its easy to use.

Pros:

Its nice to see drivers on the maps and different views. Nice to see the route they are taking

Cons:

Not able to see any alternate routes, just in case of road constructions, accidents or even the weather.

Small company using sofware

Comments: All in all it is a positive experience with Optimo Route. I know some of the options I would like to see could be accomplished through their web api, but we prefer out of the box solutions. If you are looking for a simple cost effective scheduling software this is a great start. I do change the route that is automatic many times and I am ok with that.

Pros:

We signed up with Optimo Route early on when they came out, price point is good when you have a small fleet. We utilize it with a rotating of 2 drivers at a time with 7-12 stops each. I use it mainly for the fact that I can send the route to the guys via app & e-mail. *Easy to set up *Easy to use once you get the hang of it *Great customer service on getting locations set up. We only use locations for our customers not customers. Most of our customers have a single location that we go to. *Some customization via custom fields (We transport chemicals and I wanted a way to put down which chemicals we transport. While I don't have a great way to do this I did do a work around to get it to work. *Mobile app for drivers *Online only which is fine with me *Live tracking of trucks - this feature works maybe 80% allot in my assumption has to do with network and users device quality. I use it to see how my guys are doing on their route and to get an idea when they will be back or if they are meeting someone else.

Cons:

*Don't have a monthly calendar view or RSS feed - this is nearly a deal breaker for us. I would like to be able to share the schedule with my sales people via a calendar where they can view future deliveries. *They have a Depot showing up but it is unusable in the scheduling. Working with OptimoRoute we did come up with a work around. Minor inconvenience. *Routing doesn't allow you to take in account for Hazmat routes. (Not a deal breaker for us as my drivers know the routes and use it primarily for order of stops, and will drive the correct route if needing a hazmat route. *No mobile website or app for schedulers, only use on a tablet or mobile phone if you want to lose your hair.

Worth more than the subscription price

Comments: I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the streets and these locations. OptimoRoute is my wingman. It reduces my overall driving time, which translates to fuel and maintenance reduction costs.

Pros:

I am a recently retired computer geek. I have done a lot of work solving problems for clients. In my retirement I decided, among other things, to drive a snow plow. :) I was handed a textual description of my route and told to get started. With my background (Computer Science degree), I realized that optimizing the route is a typical 'Traveling Salesman' problem. It is *extremely* difficult to solve. Before my retirement, one of the many things I would do is analyze software solutions for customers. I employed the same technique to find 'delivery route optimization' packages. I looked at many and found OptimoRoute to be 'best of class.' o I can easily import a set of 'orders' (stops in my case). o I can pre-assign the 'orders' to drivers and do it quickly. o Based on my knowledge of the route, I can fine-tune the optimized route. o The Android is map-agonistic. It uses my device's default mapping tool. In my case, due to lack of coverage and no data, I use Google Maps in Offline mode. o Once a route is created, I do not have to re-gen it, I can copy it from day to day. This way a driver can memorize the route. o The Support staff will actually call you to help you out. I don't think this is sustainable though. ;) Yet, this is pretty amazing. o The pricing is extremely reasonable for a small (or even large) business. o They're smart to push the optimization (which is seriously CPU intensive) to a server. As an engineer, this is an at-scale solution.

Cons:

With any complicated software, there will always be room for improvement: o The Online Help has some outdated examples, typos and is trailing the current feature-set. I don't think it's a big deal because they make it up with the stellar Support. But it will need to be addressed. o The Android app should be enhanced so it can work in Nougat+ split-screen mode: Google Maps in one half of the screen / Android app in the other o The text box when opening up a Support call does not resize - yeah, a minor issue but hey, if I'm picking on this minor issue, we know the software doesn't have major problems right???

Amazing product with great custoemr support

Comments: Amazing product. Very flexible design and allows us to customize very easily.

Pros:

Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers

Cons:

Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone

Great Routing Software

Comments: The customer service has been great. We initially had an issue that we needed solved with same side of street service an no u-turns. OptimoRoute was able to add this functionality pretty quickly so that we could see it in action before making a full buying decision.

Pros:

Ease of use and functionality. It has the ability to scale with the size of your organization. We were drawn to it because of the ability to assign "skills" to drivers. This allowed up to split up our fleet according to their specialty.

Cons:

The price. It is on the higher end of routing software that we looked at, but with the included features and excellent customer service, it has worked out well for us.

OptimoRoute review - One year later

Comments: The folks at Optimo are passionate about their product and it shows in their ability to effectively respond to our specific business needs. Up until now, we've never been able to find an off the shelf product capable of managing our specific logistic requirements and Optimo has done an outstanding job in tailoring OptimoRoute to meet every one of these requirements.

Pros:

OptimoRoute has proven to be a very versatile platform for our logistics department. The software accommodates all of our time, date and licensing constraints which was critical for our business needs. In addition to effectively managing our constraints, Optimo also manages the large volume of orders/routes we process every month. Another feature we have found to be beneficial is Optimo's ease of use. The UI is very well thought out and users can begin creating routes with very little need for tutorials.

Cons:

Nothing specific comes to mind although some enhancements to the multi-user functionality are something we are looking forward to and are forth coming.

OptimoRoute gets the job done.

Comments: Overall, we are satisfied with the features and ease of use for OptimoRoute and have used it for 6+ months.

Pros:

As a logistics manager for a food company, we were looking for ways to increase our reach beyond grocery stores when coronavirus started, so we started a local home delivery business. We tried out a few route managing apps before settling on OptimoRoute and we've had no reason to change. OptimoRoute's app was by far the simplest for our drivers to use. I also really like the ease of manual scheduling delivery points after I've already created a route. It's simple and intuitive and I can even make changes to routes that the driver is on and it will send the updates right to the driver's app.

Cons:

One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator. I found that often I have to make minor adjustments to the suggested routes in order to optimize the plan.

Better than Best

Comments: our experience has been excellent and we are sure that using it fully will make it even better.

Pros:

Optimo, for us it has been the key in our growth of our operation and it keeps costs low, it is an easy program to adapt and above all it has helped us a lot in the last mile.

Cons:

They are missing in the driver's application, the proof of delivery of the packages, as well as the photograph and that the client who receives signs.