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About Dolibarr

Open source solution for all around business management from customers and orders to invoicing and inventory.

Learn more about Dolibarr

Pros:

EAsy to install, large set of features, fully integrated.

Cons:

Many features are missing, customization is not easier, many bugs are found.

Dolibarr ratings

Average score

Ease of Use
4.3
Customer Service
3.7
Features
4.2
Value for Money
4.7

Likelihood to recommend

9.0/ 10

Dolibarr has an overall rating of 4.5 out 5 stars based on 104 user reviews on Capterra.

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Filter reviews (104)

Mamoudou
Mamoudou
Accountant in Guinea
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Tool to better manage customer relationships

4.0 2 years ago

Comments: Highly recommendable for a good accountant who remains efficient

Pros:

The interface is very comprehensive, with various quality features

Cons:

Without lying to myself, I haven't noticed any problem using it.

Virgilio
CIO in Portugal
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

quality opensource

5.0 5 years ago

Comments: As I said, I use and indicate dolibarr for professional and personal purposes as well, from inventory control management to financial control.
I am happy to work with a secure system that also provides me with solving the sometimes serious customer issues regarding database and customizations.
I developed in it a feature of the Brazilian Invoice. This was one of the developments that I performed with total satisfaction.

Pros:

I like dolibarr easy to customize, safe to use and practical to solve problems.

Cons:

from the lack of plugins or third party resources available to it. On the other hand, I believe this is due to the fear of giving credit to software that could topple big ones in the market.

Palisandro David
Palisandro David
IT in Spain
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Needs improvement

3.0 5 years ago

Comments: Customer management, billing, budgets, stock control, integrated online management

Pros:

Free software, relatively easy customization

Cons:

Obsolete functions, obsolete payment plugins and functions that should be and are not

Dolicloud Response

5 years ago

Hello, Did you try this : https://stripe.com/partners/dolibarr-erp-crm for payment ? Regards

Mohammed
CEO in Nigeria
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dolibarr is Excellent Open source ERP

5.0 5 years ago

Pros:

The fact that it's free and well maintained. Has very vibrant user community

Cons:

Lack some functionality and flexibility needed to make ir universal.

Daniel
IT in Germany
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect CRM

4.0 5 years ago

Comments: We are using dolibarr for our whole business process, from customer contact management to invoice.

Pros:

- The system is a webbased CRM Suite - there are many modules for different cases - the system hast it's own Customer Portal - Own API

Cons:

- Some modules are not working at all correctly. (But please remember that it's a open source Project)

Joel
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Owner

4.0 5 years ago

Comments: Good

Pros:

Can enable and disable modules. Active development. Active plugin community. Packaged for Debian, easy upgrade. Very customizable.

Cons:

I wish there was better documentation on how to use as well as how to modify/create plugins

Mudssar
Assit.Manager Supply chain in Pakistan
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dolibarr ERP Pros Vs Cons

3.0 5 years ago

Comments: over all was some how is better,

Pros:

easy use,takes less resources, economically, easy support and wide customization. Mobile based,easy universal access.

Cons:

flaws and bugs in accounting, poor reporting tool, responses if back key is pushed, transaction may twice posting by this.

Qamar
Qamar
Import Officer in Pakistan
Verified LinkedIn User
Apparel & Fashion, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Dolibarr for Trading small business

4.0 4 years ago

Comments: For effectiveness in business including secured, auto communication i.e. email based events, like issuance of sale order, POs, fit for trading, Saas, and locally installation is a good option. Account management like banks, payable, receive-able to pay, to receive complete orders all are included in package, Dashboard parameters are good for management reporting.

Pros:

Xampp, lamp based web application to support business activities, easier in installation, configuration is easier, business aspects, logics are pre-defined in each modules which are pre built in with it, while some can be purchased. Role clarification of staff, trade, Purchase, Sale orders, Project order, and their invoices can be handled effectively with respective accounts too, double entry system for advanced accounting is configurable to meet the specific requirement of business. This software is best for trading and projects in level of medium industries.

Cons:

Mobile application is not available, some bugs are found in manufacturing order, Graphs and visuals are in small size and will not properly displayed while business volume increases. Inventory report is not in printable format, Costing module is not available.

Marco
Marco
IT Administrator in Ecuador
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Open source with all its power.

5.0 2 years ago

Pros:

By saying that it is open source does not imply that it is a software to be taken lightly, due to the constant support it receives from companies and programming enthusiasts immersed in the development of the platform. It is easily installable in the cloud allowing access from anywhere in the world, it has clients that can be installed on Windows or Linux systems, its modular approach helps to run only the necessary modules without having to have everything installed.

Cons:

It meets the basic ERP needs of small and medium-sized businesses, but if you want to add features to help comply with your country's existing federal configuration, you will need customization that may require hiring an expert programmer.

Valentin
Valentin
Director in Romania
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great ERP tools

4.0 3 years ago

Pros:

Product management customer management vendor management billing and invoicing shipping management

Cons:

not easy to integrate with other tools not many options to automate with other tools

Adel
Managing Director in France
Renewables & Environment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Dolibarr the Opensource ERP for your startup

5.0 5 years ago

Comments: As a startup we were able to consolidate all our business information and flows in one single cloud accessible format. This enabled our business to capitalize on its experiences and track records leading to great time saving and higher professional throughput.

Pros:

Dolibarr is simple and straightforward to implement. The users find it intuitive and therefore ramp up quickly on its routines. The support community is also great to find answers to your questions and bugs. Best of all, the value for money is unbeatable!

Cons:

Documentation could be limited in some areas but that is normal on an opensource solution. The good news is that you don't need it as much since everything is almost intuitive. It would be great to have a full mobile App with the Opensource package.

Paul
Administrator in Peru
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

simplicity

5.0 5 years ago

Comments: My experience with dolibarr was very satisfactory from the beginning, its simplicity of use and its friendly environment made me decide to use this software.

Pros:

There are many reasons that I will try to point out • Easy to install in any local or cloud environment • Very fast learning curve • As standard it comes with almost everything a company needs • It has very good external modules to complete my requirements • It's free • Can be used even in a shared hosting • Updates and improvements are fast • I just love it

Cons:

• You do not have electronic commerce in the same application • Website configuration is not easy

Jari-Matti
Owner in Finland
Sporting Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

Brains of my business

5.0 5 years ago

Comments: Dolibarr takes care of my needs for ERP, CRM, invoicing, accounting, customer support, stock management, warehouse management and reporting. Without it I would have ended up either in total Excel chaos or really expensive separate solutions.

Pros:

Dolibarr is quite straightforward to use, no training needed. Installation was easy, and the hardware requirements are low. Also, this software has a ton of features and can even be extended by using addons. It was really easy to implement

Cons:

Finnish translation is useless. Of course, I could contribute and translate it myself, but I simply don't have time to do that. No problem though, english version is fine for me.

John
owner in Brazil
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Low Cost Solutions

4.0 2 years ago

Comments: It just does what it it is intended to do

Pros:

Easy to set up for an experienced person familiar with web based software. Extremely Low Cost. Fulfills my clients needs. Is cloud based accessible from anywhere there is an internet connection

Cons:

Difficult for a Novice to set up - requires the person to read the instructions

Yaakoubi
Director in Morocco
Chemicals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

PRODUCTION

4.0 5 years ago

Comments: I used it for more then 7 years, but I have a very small business and a cooperative, I had three problems with it. First I lost my database one because I had payment problems. and Now my second problem is that I can not use it for production and third stock is not very straight forward. I get lost with virtual and physical, when I send a proforma invoice or order and it doesnt take and I want to correct, I always get lost.

Pros:

It is Easy to use, very stable. I can use it from anywhere.

Cons:

can not be used for production unit. I have a cooperative and I need to track my stock of ingredients that i use in production

Norbert
Project leader in France
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Swiss knife

5.0 5 years ago

Comments: We solved delivery, amazon dialogue, dematerialization, multi-currencies, email integration, KPI reviews, etc

Pros:

Everything can be done with Dolibarr, it's a swiss knife. We have implemented solutions that were outside of the core features with ease. For the price of a licensed ERP, you can have a customized ERP fitting your business.

Cons:

It's designed to be extendable, you cannot miss a functionality.

César
CEO in France
Mechanical or Industrial Engineering, Self Employed
Used the Software for: 2+ years
Reviewer Source

Established since three years, I was looking for an easy and complete software to manage my company

5.0 8 years ago

Comments: My company is managed with Dolibarr and I am very happy to use it for this purpose since the creation of my company.

Pros:

Easy to use, no very hard installation needed, backup and restore very easy, complete solution for ERP/CRM, in constant evolution. When you know nothing in these kind of software, you learn very quickly to use Dolibarr without help. Very intuitive, light and performing. I have tried other commercial solutions but I stayed with Dolibarr

Cons:

You have to learn the use of Dolibarr on your own because there is no customer support (but the forum can help you whenever you have some issue).

kevin
Owner in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Open Source Business Management System

4.0 5 years ago

Comments: Overall Dolibarr is a great system and i have to say is getting better in the last 2 years it has improved out of sight and is well worth looking at prior to version 9 it was not as good

Pros:

Very Cost Effective as it is open source and there is lots of community options for this platform

Cons:

unfortunately its SQL Structure is very french and European and the translation to English is lost sometimes and makes it hard to solve things with the language barrier

Laurent
Project in France
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Integrator and developer since 2003

5.0 7 years ago

Pros:

The main feature of Dolibarr ERP CRM is its ease of use. It is easy to install, easy to use and easy to develop.

Cons:

Some modules/features are still missing, like a production module (planned for end of 2018), and reporting tools are missing

Gianmarco
Dolibarr erp in Italy
Information Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very satisfied by Dolibarr

5.0 5 years ago

Comments: I am expert in use fo software ma not all my teama are so. Dolibarr is extremely easy to use and very good also in mobile work.

Pros:

Easy to use, complete and you can manage all sectors of you business

Cons:

A lot of modules can use for all part of your business

Daniel
CEO in Spain
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool for small business

5.0 5 years ago

Pros:

Easy to install and to start to work with it. You have a free CRM and ERP to management your business. You don’t need great knowledge of IT

Cons:

It’s a bit difficult to change some parameters

Ivan
CTO in Bulgaria
, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy ,rich functionality ,easy to customize, fast working speed ,good design

5.0 8 years ago

Comments: Its good product reliable stable fast php based huge plus, and its easy to use and setup

Pros:

Fast speed ,easy to use ,rich functionality ,easy to customize ,fits many businesses workflows ,easy to translate

Cons:

Support ,if i post something on forum no reaction at all. Only french forum is active i think but not many people knows French ,customization of pdf documents is hard

Udo
CIO in Germany
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dolibarr is top

4.0 5 years ago

Pros:

- web plattform - userinterface - modularity - lot of features - extrafields

Cons:

- some old code - no direct creation of delivery notes

AIDA
Account DPT in France
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

EASY TO USE

4.0 5 years ago

Comments: It was a very nice experience. I recommand this erp

Pros:

ACCOUNTING AUTOMATIC VENTILATION AND EXPORTING PURCHASE AND SALES JOURNAL, quote and invoice easy to use

Cons:

it is much faster to do data entries in a journal than in an invoice

Nikos
Information Communication Technology & Services in Greece
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive and integrated business software for my company

5.0 8 years ago

Pros:

Very easy to use without special technical knowledge. Frequent update, new features in each new version.

Cons:

The web interface is not mobile friendly, of course, there is DoliDroid but only for Android and not for iOS devices.