Dynamics 365 Reviews

The leading solution for managing businesses

Comments: In my experience, Dynamics 365 has provided a comprehensive solution for all my specific business management tasks, including sales, customer service, marketing, and maintenance. It has optimized and improved the efficiency of all processes within each area.

Pros:

Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer satisfaction, incorporating artificial intelligence functionalities, allowing access to information and performing tasks from any mobile device, etc.

Cons:

I haven't been able to find any drawbacks; it's all benefits with this platform.

Dynamics products in work environment

Comments: Overall I am very satisfied with the Dynamics 365 products, they make work life easier, no doubt they are used by many organisations.

Pros:

It provides endless possibilities on working together with colleagues, from MS teams for interaction and chats, to SharePoint for repository purposes, and CRM for marketing and campaigns.

Cons:

I would like it if MS teams had more options/functions in working together with colleagues more actively.

Product Review

Comments: It was an overall positive experience but lacking a bit

Pros:

It was a good program that was easily accessible

Cons:

My staff and I had difficulties with navigating the program

Competent Support for Business Operations.

Comments: Dynamics 365 has captured multiple operational needs for companies, and this improves the sales and revenue

Pros:

Dynamics 365 has valid and focused operational options, and this resolves all the business demands. Dynamics 365 has a significant customer support players, and this resolves challenges that occur.

Cons:

Dynamics 365 is timely, with no operational defect from the vendor.

Powerful and Flexible, but Requires Time and Expertise

Comments: My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation capabilities, though it's sometimes hindered by a steep learning curve and complex configurations.

Pros:

What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of business needs.

Cons:

What I like least about Dynamics 365 is its steep learning curve, high customization costs, and occasional performance issues with large data sets.

Overview of Dynamics 365

Comments: It is a powerful tool that offers a valuable solution for managing various business process, despite some challenges related to implementation and cost. Due to its friendly user interface and training the learning curve makes users get up speed on how to make use of it.

Pros:

It has several standout features that makes it a good app for business. The features include. Integration and Flexibility, a comprehensive CRM and ERP functionalities, very scalable and great user experience.

Cons:

Here some cons about dynamics 365. The cost of implementation and purchase is high. It is complex to implement. High levels of customization to fit customer needs. Depends solely on MS ecosystem for it resources.

Dynamic for cleaning company

Comments: Very positive with constantly use and will definitely be a life time user

Pros:

The ability to integrate it into multiple other programs as it allows us to use Microsoft to be able to communicate with multiple people

Cons:

There's truly nothing negative about Dynamics 365 as Microsoft has put a lot of work into this

Everything you need

Comments: Very good due to the breadth of options and features available.

Pros:

Variety of different programmes that help me complete my work tasks. Simplicity of use and brand knowledge.

Cons:

Some of the solutions can be basic such as power point templates so I have to integrate with other systems.

Dynamic at a price.

Comments: It is very flexible, but be wary of cost & complexity.

Pros:

I liked the fact that it is a cloud-based solution, which allows for more dynamic accessibility.

Cons:

Cost-wise, this would not be feasible for smaller businesses, especially with the ongoing subscription fees.

A highly customizable sales tool

Comments: My organization uses Dynamics 365 CRM to reach our goals as a sales organization, and ultimately it meets our needs.

Pros:

Highly customizable application that allows for various process flows to be created to achieve desired outcomes.

Cons:

Can be overly complicated because of how customizable it is

Dynamics in a league of it's own

Comments: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Pros:

I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Cons:

I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

Microsoft : The Dynamics 365 review

Comments: Microsoft Dynamics 265 is on a league of it own.

Pros:

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

Cons:

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

dynamic 365 is in the field pro path o for easy tasks

Comments: from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper

Pros:

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

Cons:

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Buyer Beware!!!

Comments: Overall not great, but what was most disturbing was discovering that when we made our decision to move to another ATS, we were not given our data in a free back-up file like every other ATS provider does. It was made clear that We Owned the Data, but we had to extract if ourselves. Not having the IT expertise to do so, we needed to contract with Microsoft Partners to get that data for us. The first partner was unsuccessful in getting our data. Ultimately the second partner was successful, but it cost us close to $10,000 to get what should have been provided to us free of charge. We were also required to subscribe for another year to their service so we would have time to have someone get our data, which took close to two months. As a result we were forced to use an ATS system for an additional year beyond what we had hoped. We were also not allowed to escalate our concerns about this process.

Pros:

Integration with Microsoft Outlook for email tracking was decent.

Cons:

To numerous to describe here in detail, however one particularly frustrating aspect of data collection was that, when entering notes on a candidate in a job pipeline, that data was not visible from the candidates general record. To see this information, you had to know to look in the candidate's file associated with their activity in a job pipeline.

User Friendly Ms Dynamic 365

Comments: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

Pros:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

Cons:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

Microsoft Dynamics 365 Review: An in-depth examination of the benefits and drawbacks of the cloud-ba

Comments: Generally speaking, Microsoft Elements 365 is a strong stage that offers many highlights and capacities. While it may not be the best fit for each business, it tends to be an extraordinary answer for organizations hoping to combine their business processes, further develop efficiency, and scale their tasks. Nonetheless, organizations ought to know about the possible downsides, like the intricacy of the stage, cost, and restricted outsider mixes, prior to settling on a choice.

Pros:

Dynamics 365 contains a comprehensive portfolio of applications, ranging from finance and operations to sales and customer care. This makes it an excellent choice for businesses trying to streamline their operations and boost their overall productivity.Dynamics 365 is extremely adaptable, allowing customers to customise the platform to their own company needs. This facilitates the creation of workflows, the automation of procedures, and the streamlining of operations.Integrates smoothly with other Microsoft products such as Office 365, SharePoint, and Power BI, making it simple to exchange data across platforms and gain a more comprehensive perspective of your organization.Dynamics 365 is a cloud-based solution, which means users may use the platform from any location with an internet connection.

Cons:

All intricacy: Elements 365 is a mind boggling stage, and it can require investment to figure out how to utilize its highlights and capacities. This can be a hindrance for private companies or those with restricted IT assets.Cost: Elements 365 can be costly, particularly for organizations that require countless clients or customizations. This can make it a less alluring choice for private ventures or new businesses.Restricted outsider combinations: While Elements 365 coordinates well with other Microsoft applications, it tends to be more difficult to incorporate with outsider programming. This can restrict the stage's handiness for organizations that depend vigorously on different devices.Execution: A few clients dislike slow execution or framework crashes, especially while involving the stage for complex errands. This can be disappointing and problematic for organizations that depend on the stage for their everyday activities.Support: While Microsoft offers help for Elements 365, a few clients disapprove of slow reaction times or pointless care staff. This can make it challenging to get the assist you with requiring when you run into issues with the stage.

Review of Dynamics 365

Comments: I love this ,i enjoy this which help me for sales, marketing, customer service management,finance.

Pros:

Utilize a user-friendly low-code platform that can be easily tailored to meet our specific requirements, Develop our own application or incorporate third-party apps seamlessly into the platform, connect to company system from any device via a cloud ecosystem

Cons:

It would be convenient to eliminate the need for third-party tools like Experlogix and HubSpot, Global search function tends to freeze a lot

Microsoft Dynamics 365 Review

Comments: Overall, we are glad that we switched over from Salesforce. We were paying an arm and a leg with that application and now we are paying less for an easy to navigate and helpful tool in keeping organized.

Pros:

My husband and I have tried to use other CRM's throughout our businesses young life, but we settled on Microsoft Dynamics 365 and we absolutely do not regret it. It has grown and improved throughout the last two years, at a rate that has honestly surprised me. This application has helped tremendously with business organization and accounts payable. The price is extremely competitive, especially considering its rival app, Salesforce.

Cons:

Support has not given ideal situations of help. They are very rude and do not seem to understand anything that is being asked when it comes to the technical point of the application. Within the application there is a section for planning instruments, when the page needs to be refreshed it is extremely slow and sometimes makes the entire application crash.

As a CRM it is easy to use, as a business tool it is not easy to configure

Comments: We used the on-premise version of Dynamics before and tested the 365 version.I liked it, but on the balance of cost and resources, we decided to let it go.

Pros:

I like the interface, it sits well in the 365 graphic user interface and everything is customisable to a granular level.

Cons:

The service is hard to connect to on-premise tools like AD and requires a good level of understanding in how to get it to talk to online forms etc.'Security is good, but getting the MFA working took a long time.

Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options

Comments: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

Pros:

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

Cons:

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

The simplicity of the tool. It was easy to get used to.Adding SKU in bulk is also dynamic and useful

Pros:

1296/5000 Like any CRM software, Microsoft Dynamics 365 allows your company to share communications, leads and opportunities to make the most of your team's time and effort. I particularly appreciate the integration with MS Outlook, although the plug-in is still a bit hard and significantly slows down performance. Integration with the complete package of Microsoft products. Level of customization and integration in third-party applications. The variety of different business line modules allows you to be used by many more people / departments than ever before. The integration of LinkedIn has made the collection of Sales Analysis much easier and has accelerated my ability to find references and presentations for new businesses. The integration of Outlook is also simple and easy to use and allows the tracking of all communications within the Sales module with a click of a button. What I like most is that I can track so many things in one place for my clients. I can see all the previous contacts, both by myself and by others. It is a place for all the documents, able to keep track of the completed tasks, the history of the client, etc. Out of the box, the system is ready to go, so if you have never used a CRM before, you can start using it directly. It is very easy to import data using Excel templates generated by Dynamics so that it does not start completely from the beginning. The system is also very easy to customize without the need of any programming knowledge.

Cons:

A single contact record can not be associated with more than one company. Many of our clients manage multiple sites, so we have many duplicate contacts. Users often find the system frustrating when it does not work, it can be slow, there are problems with it working on Edge, and there are limits to the available customizations. The connector of Outlook is difficult to use, we have downloaded it with mixed success, sometimes decreasing the perspective at unusable speeds and others that are not reliable to use. Although personalization has come a long way since the first versions, there are still some things that could be useful, such as the possibility of accumulating opportunities from secondary accounts in the main account registry. Opportunity totals can be easily accumulated, but not the actual opportunity list. Licenses are limited to full access or read only, something in between would be useful too. You can not see the exact amount of data stored in your entities. This is a big problem if Dynamics 365 only offers a limited amount of storage in the cloud by CRM. For example, I believe that the first limit of memory beings in the cloud is 10 GB for entry-level CRM users. Like us, we have a lot of integration data and add-ons, which would be very nice to understand the amount of data that. It is not customizable for our commercial use. It is not a product as effective as something built for our commercial needs, like the Megaphone.

Review for Dynamics 365

Comments: As an individual user, my overall experience with Dynamics 365 has been positive. I have found the software to be powerful and flexible, allowing me to easily customize it to meet the specific needs of my business. The ability to integrate with other Microsoft products, such as Office 365 and Power BI, has been especially useful in streamlining and improving communication and efficiency across different departments. The unified view of customer interactions across different departments has also been a valuable feature, allowing me to gain a more complete understanding of my customers and make more informed decisions.One of the benefits I have realized by using Dynamics 365 is increased visibility and control over my business operations. The software has enabled me to automate many of my business processes, which has saved me time and resources. Additionally, the ability to access and analyze data in real-time has helped me to make more informed and strategic business decisions.The business problems that Dynamics 365 has helped me to solve include lack of communication and visibility across different departments, difficulties in tracking and managing customer interactions, and difficulties in making data-driven decisions. With Dynamics 365, I have been able to improve communication and collaboration across different departments, gain a more complete understanding of my customers, and make more informed decisions based on real-time data.

Pros:

Dynamics 365 is widely regarded as a powerful and flexible software that can be easily customized to meet the specific needs of a wide range of businesses. I like the flexibility and customization options that Dynamics 365 provides. It allows businesses to tailor the software to their specific needs and processes. Additionally, I appreciate the ability to integrate with other Microsoft products such as Office 365 and Power BI, which can streamline and improve communication and efficiency across different departments. The ability to provide a unified view of customer interactions across different departments is also a valuable feature. It allows businesses to have a more complete understanding of their customers and make more informed decisions.

Cons:

Additionally, the cost of Dynamics 365 can be high, particularly for businesses that require a large number of users or customizations. However, this complexity and cost can also be seen as an investment in the long-term benefit of having a fully functional and customized system that can provide significant improvement in the efficiency and effectiveness of the business process. It is worth mentioning that Dynamics 365 is a complex and feature-rich software, and some of these areas of improvement can be achieved via customization and integration with other systems, it depends on the use case and the specific requirements of the organization.

Comprehensive functionality: Dynamics 365

Comments: While Dynamics 365 has many strengths, some users have raised concerns about the cost of the platform and the level of support provided by Microsoft. Additionally, because Dynamics 365 is a comprehensive suite of applications, it can be overwhelming for some users to navigate and use all of the available features.Overall, Dynamics 365 is a powerful and versatile platform that can help businesses improve their operations and drive growth. Its comprehensive functionality, ease of use, and integration with other Microsoft products make it a great choice for businesses of all sizes and industries.

Pros:

Comprehensive functionality: Dynamics 365 offers a wide range of modules and applications that can be customized to meet the needs of almost any business. Whether you're looking for CRM, ERP, or a combination of both, Dynamics 365 has you covered.Integration with other Microsoft products: As a Microsoft product, Dynamics 365 integrates seamlessly with other Microsoft products like Office 365 and Power BI, making it easy to share data and insights across your organization.

Cons:

User-friendly interface: Dynamics 365 has a modern, intuitive interface that's easy to navigate and use, even for non-technical users. The platform is designed to be customizable, so users can easily tailor it to their specific needs and preferences.Cloud-based deployment: Dynamics 365 is a cloud-based platform, which means that users can access it from anywhere with an internet connection. This also means that updates and maintenance are handled by Microsoft, freeing up IT resources for other tasks.Strong analytics capabilities: Dynamics 365 includes powerful analytics and reporting tools that allow users to analyze data and gain insights into their business operations. This can help drive better decision-making and improve overall business performance.

I give Dynamics 365 it dues and acknowledge it as an all inclusive solution for my entire business

Comments: My experience with Dynamics 365 has been one worth noting. It is marked with a lot of fulfillment knowing that I've got the best especially CRM tool I can ever get.

Pros:

Sales and Marketing has been on the rise like in the last 3years and many people are opting for it because of the freedom on your time and even you deciding what you will earn at the end of the day as well as leverage over your time. And this is where Dynamics 365 comes in to make your business operations soo seamless as well as maximizing on earnings. It is an absolute answer to businesses. First of all it's user friendly and Incase of any issues in implementation and use,then the customer support team is alert 24/7. Also it's total cost of adoption into your enterprise processes is quite reasonable. It's capabilities are on another level and can be used across all the departments. From finance to make informed decision and accelerate reconciled financial reportings as well as give a clear forecast on the financial trajectory of any business beacause on can view everything from payables,receivables, transaction dimensions,defferals,manage multiple currencies,bank account and assigning automatically audit trails.It is also an efficient CRM tool when integrated with the sales options and is useful to maintain an overview of contacts and their needs ,keep track of sales opportunities which will result to a boost in productivity. I believe if you can get hold of and just efficiently manage the above two department of your enterprise then we can consider it a successful one. But also tomention Dynamics 365 is useful to procurement ,HR,Project Management making it the best fit.

Cons:

To be honest i have used Dynamics 365 for over 2years now and I have not experienced any downside at all. It even amazes me on it comprehensive capabilities and the fact that it can be used across multi-department is just soo fulfilling

Easy to use and intuitive

Comments: Although there was an important adaptation phase when migrating our processes to this new platform, the benefits obtained far exceeded the investment made. The centralization of business data greatly facilitated my daily work and improved our efficiency. The customization of screens, reports and workflows allowed us to optimize processes according to our line of business. The flexibility and future expansion possibilities of the solution make Dynamics 365 a highly recommended option to centralize and integrate the operations of any company

Pros:

I mainly liked the scalability and customization possibilities that Dynamics 365 offers. Its modules are designed flexibly to adapt to the specific requirements of each client. The centralized administration and the complete control it provides over data and business processes allow me to comprehensively manage all the company's information. Cloud architecture facilitates remote access and collaborative work between teams. Microsoft complete ecosystem of partners provides a wide range of complementary solutions to expand its capabilities

Cons:

The aspect that I was least satisfied with is that some traditional CRM functionalities are a bit limited as it is mainly an app platform. The learning curve is also somewhat steep for users without experience in these types of solutions. The costs associated with additional modules and licenses can increase if a full deployment of all its capabilities is required. Maintaining security updates and patches also implies latency until complementary solution providers incorporate them