---
description: Learn more about HighQ price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: HighQ Cost & Reviews - Capterra Australia 2026
---

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# HighQ

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> HighQ is a legal business management and operation solution that helps businesses streamline legal work on a centralized interface.
> 
> Verdict: Rated **4.4/5** by 62 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HighQ?

HighQ is a cloud-based legal business management and operations solution designed for law firms, corporate legal departments, and government organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 62 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thomson Reuters
- **Location**: Toronto, Canada
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Per User
- **Pricing Details**: From document management to workflow automation, HighQ has the tools you need to strengthen and streamline the way you work.

Three Plans Available: 
HighQ Essentials: Choose this plan for improved document management and team collaboration.
HighQ Advanced: Choose this plan for project, portfolio, litigation, and transaction management.
HighQ Premium: Choose the premium plan for enhanced productivity and workflow automation.

Users and storage:
Each internal user is allocated 1 Gb of storage as standard. The Extranet option of each package includes access for external users. We offer 5 external users for every internal user license purchased with the Extranet option. Additional users and storage can be purchased as an add-on.

Contact HighQ for more detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, India, Ireland, Japan, Luxembourg, Mexico, Netherlands, Norway, Saudi Arabia and 6 more

## Features

- Activity Tracking
- Activity/News Feed
- Approval Process Control
- Assignment Management
- Authentication
- Bulk Uploading
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Content Management
- Contract/License Management
- Customisable Dashboard
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Management
- Data Storage Management
- Data Synchronization
- Data Tabulation
- Deadline Management
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Transfer
- For Legal Professionals
- Forms Management
- Knowledge Base Management
- Knowledge Management
- Mobile Access
- No-Code
- Pre-built Templates
- Private Network
- Process Modeling & Designing
- Process/Workflow Automation
- Project Tracking
- Real Time Editing
- Real Time Synchronization
- Remote Access/Control
- Reporting/Analytics
- Task Editing
- Templates
- User Management
- Visual Analytics
- Workflow Configuration

... and 43 more features

## Integrations (21 total)

- Adobe Acrobat
- CMIS
- Docusign
- Google Workspace
- Kira
- MRI Contract Intelligence
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- NetDocuments
- Okta

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Portal Software](https://www.capterra.com.au/directory/14/portal/software)

## Related Categories

- [Portal Software](https://www.capterra.com.au/directory/14/portal/software)
- [Virtual Data Room Software](https://www.capterra.com.au/directory/30783/virtual-data-room/software)
- [Legal Billing Software](https://www.capterra.com.au/directory/20039/legal-billing/software)
- [Data Management Software](https://www.capterra.com.au/directory/31003/data-management/software)
- [File Sharing Software](https://www.capterra.com.au/directory/30909/file-sharing/software)

## Alternatives

1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5412 reviews)

## Reviews

### "A secure and professional collaboration platform for structured worflows" — 4.0/5

> **Yann** | *10 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: HighQ performs very well in document management and file sharing. It's project management and collaboration tools help teams coordinate tasks, share updates and workflows efficiently. For organisations that rely on secure collaboration, HighQ provides good value for money.
> 
> **Cons**: One of the main challenges is ease of use, new users need some time to become comfortable with the interface. Customer support is ok, but the response time can vary on the level of support.
> 
> HighQ is a reliable collaboration and document management platform designed for organisations that require security and compliance. Although there is a learning curve once users become familiar with the system, it becomes a valuable tool for managing projects.

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### "HighQ, Gets the job done, but in a dull way." — 4.0/5

> **Wes** | *11 April 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: It has an intuitive simple to use interface.
It easily meets all requirements for document sharing with our clients.
> 
> **Cons**: Some clients have expressed disappointment with the user interface offered them.
> 
> My company uses it for legal compliance in document sharing with our clients.

-----

### "HighQ is for Administrative Professionals" — 5.0/5

> **Verified Reviewer** | *25 January 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use and it is great value for money plus amazing customer support.  Managing documents is easy and I can share files easily
> 
> **Cons**: Their is noting I can say that I did not like. because I have not found anything that is a cause for concern
> 
> I love using HighQ.  This tool has made my business documentation seamless.  I love that I can collaborate on project managements

-----

### "A Robust investment" — 3.0/5

> **Christa** | *10 December 2025* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: It Offers tools for visualizing data (like task statuses, activity trends, and key metrics) through customizable dashboards, allowing teams to monitor performance and gain insights.
> 
> **Cons**: As a comprehensive, enterprise-level platform from Thomson Reuters, HighQ is generally not cheap. Pricing is often high and dependent on the number of users and storage requirements.
> 
> HighQ is a robust investment that is highly valued by medium to large law firms and corporate legal departments that require top-tier security and a flexible toolset to manage the full lifecycle of legal projects and client engagement. However, potential users must be prepared for a significant investment in both cost and training to fully unlock its advanced capabilities.

-----

### "HighQ is great" — 4.0/5

> **fatima** | *3 April 2025* | 2128 | Recommendation rating: 9.0/10
> 
> **Pros**: In my 2+ years of using HighQ Collaborate on a daily basis, the simplicity of the UI along with the platform's robustness has been a major plus point. Our IT team was able to set it up in a very bespoke manner to suit our project parameters and we haven't really needed to tweak or change things since. The export and import functionality has been a literal lifesaver as its allowed us to really optimise our workflows to efficiently deal with varying tasks \& instructions, and to carry data from Collaborate to our other tools. We were also able to use inbuilt reporting system to develop a quick MI tool for progress tracking at a glance. In the few instances when there have been outages, we found the Customer Support to be top notch \& they provided us realistic ETA's instead of telling us what they thought we wanted to hear.
> 
> **Cons**: There are no downsides as such, but there has been a recurring glitch, where forms submitted for a task, will reappear at times in the middle of my queue if I've got filters on. This can sometimes get really disorienting as I see work I've already completed re-appear in my queue.
> 
> The ability to build automated workflows is terrific.

The ability to create specific views is great.

The amount of information one can store is pretty good.

It's useful to have one Thomson Reuters representative.

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## Links

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| en-AU | <https://www.capterra.com.au/software/156039/highq-dataroom> |
| en-CA | <https://www.capterra.ca/software/156039/highq-dataroom> |
| en-GB | <https://www.capterra.co.uk/software/156039/highq-dataroom> |
| en-IE | <https://www.capterra.ie/software/156039/highq-dataroom> |
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