18 years helping Australian businesses
choose better software
About GoReminders
Reduce no-shows and impress your clients with the all-in-one reminder app. Automatically send appointment reminders via text and email.
Go reminders makes automating your business easy. It has plenty of customization so that anyone you interact with knows it's your company.
As a home based therapist I am on the lowest plan which suits my business.
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Filter reviews (155)
Great product for the cost! Makes life so much easier and customer service is excellent .
Pros:
No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.
Cons:
We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.
GoReminders Response
5 years ago
Hi Linda, Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders. Any Feedback is greatly appreciated as our main focus is to constantly improve :) Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further! Let me know if you have any questions. Thanks again for your review. -Noah, Customer Support
Happy Customer
Comments: Happy so far. And I no longer have to look at my schedule, look up client contact numbers and manually said reminders. Saves me so much time.
Pros:
It was so easy to set up and I got to play with all the features before committing to buying. I love that clients can book their own appointments, and I can create open appointments that fit my schedule. It is easy for me to book the client or for them to. I also love that it was easy and quick to get help with the app, and one of their support people actually called me which I often prefer over online support forms.
Cons:
The only thing I don’t like is that I cannot change the weekday location of appointments in a certain week without changing it for all of the weeks. However, when I talked to support they said they would bring this to the development team, and perhaps be able to provide this option in the future.
GoReminders Response
2 weeks ago
Thank you for sharing your experience! It’s wonderful to hear how much time GoReminders has saved you and how easy it has been for both you and your clients to manage appointments. We’re also glad you found our support team helpful—it’s great to know the personal touch made a difference! We’ll follow up with you directly to discuss your specific scheduling needs further and ensure everything works as smoothly as possible for you. -Rhammy, Customer Support
Works
Pros:
Daily use for appointment reminders. Enter name and phone number and receive email confirmation.
Cons:
The appointment date should go to the next weekday.
GoReminders Response
5 years ago
Hi Jamie, Thank you so much for taking the time to give your review! We really appreciate your feedback. I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have. Thank you again for your review! -Oceana, Customer Support
Very easy to implement
Comments: Very good so far, we would like a free SMS blast functionality but that is probably asking too much haha
Pros:
We noticed the product was very easy to use right off the bat, the layout was simple and the text confirmations were easy to edit and customize.
Cons:
Honestly there's nothing worth mentioning, minor stuff.
GoReminders Response
2 months ago
Thank you so much for your review! We're thrilled to hear that GoReminders has been easy for you to set up and use, and that you've found the text confirmations customizable. We truly appreciate your feedback and will follow up directly to discuss any specific needs you have, as we always strive to offer the best solutions for our customers. -Rhammy, Customer Support
I love this app!
Comments: It’s great. My clients love it and so do I!
Pros:
I love all the options it gives for different locations, reminders, and templates. My clients love it too!
Cons:
The time zone scheduling. It always changes no matter what I select as far as client time zone or my standard time zone. Most of my Philly clients get reminders for their appointments while I’m actually already in the middle of the session.
GoReminders Response
3 weeks ago
Thank you for your kind words! It’s fantastic to hear that you and your clients are enjoying the app and its features like locations, reminders, and templates. We’re so glad it’s making a positive impact! We’ll follow up with you directly to discuss the time zone scheduling issue and ensure it works seamlessly for you and your clients. -Rhammy, Customer Support
Easiest reminder system on the market
Comments: It is easy to use, and install information.
Pros:
How easy it is for customers to use. The can easily confirm, cancel or reschedule their appointments.
Cons:
The cost has increased substantially since I started using it
GoReminders Response
2 months ago
Thank you for your review! We're glad to hear that GoReminders has been easy for your customers to use. We understand your concern about pricing. We’ll follow up with you directly to discuss your specific needs and see how we can make sure you’re getting the best value for your business. -Rhammy, Customer Support
appointment reminder
Comments: the experience is great and very convenient
Pros:
being able to reminder my customers about their appointment
Cons:
i like everything. There is nothing about Goreminder i do not like
GoReminders Response
2 weeks ago
Thank you for your fantastic review! We’re thrilled to hear that you find GoReminders convenient and that it’s helping you keep your customers informed about their appointments. Your positive experience means a lot to us! -Rhammy, Customer Support
Good software for small business
Comments: It has been a helpful addition to my business
Pros:
Ease of setting up appointments, having a profile for each client
Cons:
Can sometimes be easy to select wrong settings, e.g. day or AM/PM Sometimes when people reply to reminders I do not receive the message (more the texts)
GoReminders Response
last month
Thank you for your review! We're glad to hear that GoReminders has been a helpful addition to your business and that you're finding the platform easy to use for managing appointments and client profiles. We'll follow up with you directly to discuss your specific needs regarding the settings and ensuring you receive all message replies without any issues. -Rhammy, Customer Support
Go reminders it’s great!
Comments: It’s a great tool to use for business purposes.
Pros:
It’s a very simple platform and works great for my business needs.
Cons:
I don’t really had any “cons” it’s been a good tool.
GoReminders Response
last month
Thank you for your review! We're thrilled to hear that GoReminders is working great for your business needs and that you find it to be a simple and effective tool. -Rhammy, Customer Support
Game Changer for our business
Comments: Game changer for our business and clients
Pros:
It was convenient and easy for us to use. Notifying clients of appointments and reminders made such a difference for our business. I love that it goes right onto my calendar.
Cons:
I want to be able to add more attachments with the appointment scheduled.
GoReminders Response
last month
Thank you for sharing your experience! We’re thrilled to hear how GoReminders has been a game changer for your business, especially with its ease of use and calendar integration. Regarding your comment about adding more attachments with appointments, we’ll follow up with you directly to discuss your specific needs and explore how we can assist further. -Rhammy, Customer Support
Alternatives Considered:
Customizable reminders are a win
Comments: Overall, I have really enjoyed it. It does what we need.
Pros:
I love the customizable reminders. I am able to put a link in the reminder to make donating to my ministry easy for my clients.
Cons:
they’re a bit more expensive than other calendar and reminder apps. Also, there is a limit on how many of my customers I can message at one time.
GoReminders Response
5 months ago
I'm glad to hear that the customizable reminders have been a great fit for your ministry and that the donation link feature is making it easier for your clients to contribute. Regarding the cost and messaging limits, we'll follow up with you directly to discuss your specific needs and explore how we can best support your ministry's goals. -Rhammy, Customer Support
Great start
Comments: Good for the most part but prices keep increasing
Pros:
The pricing when i first started was low ans it was a great app at a great price
Cons:
The pricing is steadily going up and there arent any major improvements
GoReminders Response
6 months ago
Thank you for your review and for sharing your experience with GoReminders. We're glad to hear that you initially found value in our pricing and features. We understand your concern about the pricing changes. We strive to offer a competitive service and are constantly working on enhancing our platform. We'll be reaching out directly to discuss your feedback and ensure that you continue to receive value from our service. Thank you for choosing GoReminders, and we appreciate your continued support. -Rhammy, Customer Support
Using GoReminders
Comments: Extremely positive, our whole booking system relies on this product
Pros:
Extremely easy to setup and use, functional and heaps of features
Cons:
As we are in Australia it can sometimes take a while to get a response for any issues
GoReminders Response
8 months ago
Hi Caryle, Thanks for taking the time to leave a review! We're happy to know that GoReminders gave you more scope and is much easier to use for you. We work hard to make GoReminders easy to use while making it more powerful. On another note, we apologize if it sometimes takes a while to get a response due to the timezone difference. We're working on this! In the meantime, we're making sure that we respond once we become available. Thanks again for your feedback. -Jocelle, Customer Support
Makes a Great "Virtual Assistant!"
Comments: Overall, it's a great help to keep the communication clear between families and staff.
Pros:
Not having to worry about whether or not a client knows they have an appointment with us and being able to have several different types of messages. I also love that we can respond to texts through GoR.
Cons:
Dates that are close together for the same client - we don't get accurate responses, even though the client is sending back the correct answer (ex. Johnny is reminded of an appointment today and tomorrow. Tomorrow's confirmation came in as a confirmation for today's appointment that they responded with an X to.) Also, that when we change staff members for a recurring event, it changes that staff member for the whole series instead of returning to the original staff member for the following appt.
GoReminders Response
2 months ago
Thank you for sharing your experience! We’re happy to hear that GoReminders has helped improve communication between your team and your clients. We’ll follow up with you directly to discuss your specific needs regarding the issues with appointment date confirmations and staff changes for recurring events. We want to ensure your experience is as smooth as possible. -Rhammy, Customer Support
Perfect for our Small Family Business
Comments: I absolutely love it. Super easy to set up and start using. And has helped our little family owed shop keep up with other businesses by being able to keep our customers informed via text message.
Pros:
When scheduling appointments weeks ahead I love that I can text a conformation with the date and time and no longer have to remember to call my customers with a reminder. I also love that I can text them through the GoReminders platform instead of my employees having to use their personal cell phone numbers.
Cons:
I wish I could schedule some appointments over the course of days instead of hours. Most of the jobs we work on are in our shop for 2-3 days
GoReminders Response
7 months ago
We're so happy to hear that GoReminders has been perfect for your small family business, making it easier to schedule and confirm appointments weeks ahead. It's great that you find our platform convenient for texting customers without needing to use personal cell phones. We appreciate your feedback on scheduling appointments over the course of days instead of hours and will consider this for future updates. We're delighted that GoReminders has helped your family-owned shop stay competitive and keep your customers informed. Thanks for being a GoReminders customer! -Jocelle, Customer Support
Law Firm of Randall Isenberg
Comments: Great was the best site I ever could have came across when I was looking for an appt to remind clients of there court dates
Pros:
I like that we can send reminders up to 3 times so I will send the day of the day before and an 1 hour before just in case
Cons:
Really there is nothing to dislike they have so much to offer and I don't take advantage of all they have
GoReminders Response
5 months ago
Thank you for sharing your positive experience with GoReminders! We’re glad to hear that sending reminders multiple times has been helpful for your law firm and your clients, especially for something as important as court dates. We’ll follow up with you directly to explore more ways you can take advantage of the full range of features GoReminders offers, ensuring it continues to support your needs. Thanks again for the great feedback! -Rhammy, Customer Support
Realtor who uses GoReminders
Comments: I have used GoReminders for over five years. My clients like the one-hour reminder before their appointment. It helps them not to forget where we are meeting for a showing or closing.
Pros:
It keeps me on track with my appointments. I don't have to wait for a call back from a client to confirm an appointment; they can text to confirm or reschedule. As a Realtor, I have had fewer "no-shows" using GoReminders.
Cons:
I have not had any negative experiences using GoReminders.
GoReminders Response
5 months ago
It’s fantastic to hear that GoReminders has been so effective for you and your clients! I’m glad to know it’s helping you stay on track with appointments and reducing “no-shows” with the ability for clients to confirm or reschedule via text. It’s great to hear that you haven’t had any negative experiences with GoReminders. If you ever have any specific needs or questions, we’ll follow up with you directly to ensure everything continues to work smoothly for your business. -Rhammy, Customer Support
Great Company
Comments: I have been with GoReminders for years and They have always delivered. I love the fact they keep adding more services.
Pros:
Simple to use and they continue to improve and expand the services. Also, you get to talk to a human when you contact them.
Cons:
If I had to pick something, I'll go with cost
GoReminders Response
2 months ago
Thank you for your continued support! We're so glad to hear that you appreciate the improvements and our customer service. We understand that cost can be an important factor, and we'd love to discuss your specific needs further to see how we can make GoReminders work even better for you. I'll be reaching out to you directly to talk more about this. -Rhammy, Customer Support
GoReminders Review
Comments: It has been a great experience to use GoReminders because of how convenient it is to add/edit/delete appointment reminders. It also allows multiple appointment locations to be added, which is an amazing feature.
Pros:
It has a very easy to use interface and that functionality is something that I really appreciate.
Cons:
There is nothing I particularly dislike about GoReminders.
GoReminders Response
5 months ago
Thank you so much for taking the time to share your positive experience with GoReminders! We're thrilled to hear that you appreciate our easy-to-use interface and find our features, like managing multiple appointment locations, to be convenient and beneficial. Your feedback is incredibly valuable to us. If you have any suggestions or need further assistance, please don't hesitate to reach out. We're always here to help! -Rhammy, Customer Support
Go Reminders has helped my business grow and made my life easier
Pros:
I love that I no longer have to text or call my clients daily to remind them of their appointments.
Cons:
Set up for me was not easy only because I am not text savvy. But the customer service is so great that anytime I have a question. They have always been eager to help me.
GoReminders Response
6 months ago
Thank you for sharing your experience with GoReminders! We're delighted to hear that our service has made managing your appointments easier and helped your business grow. We understand that setting up new technology can sometimes be challenging, we're glad our customer service team has been able to assist you whenever needed. Your feedback is invaluable to us, and we're here to support you every step of the way. Thank you for choosing GoReminders! -Rhammy, Customer Support
How much is YOUR time worth?
Comments: Excellent! I recommend this to many of my peers.
Pros:
This app has saved me thousands of hours of wasted time since we started using it.
Cons:
I wish the booking could read other calendars we use so appointments can't overlap.
GoReminders Response
2 months ago
Thank you for sharing your amazing experience! We're delighted to hear how much time GoReminders has saved you and that you're recommending it to your peers. Regarding your note about booking and calendar integrations, we’ll follow up with you directly to discuss your specific needs and explore how we can assist further. Your feedback is greatly appreciated! -Rhammy, Customer Support
Thank YOU!!
Comments: Fast, quick, accurate, and communcative. We are happy we use GoReminders
Pros:
The communication and easy scheduling for our clients
Cons:
Nothing! It does all the functions we need it to do
GoReminders Response
3 months ago
Thank you for your wonderful review! We're thrilled to hear that GoReminders is making scheduling and communication easy for you and your clients. It's fantastic to know that you're finding it fast, accurate, and fully functional for your needs. We’re happy to be a part of your success! -Rhammy, Customer Support
GoReminders for the Win!
Comments: It’s been pleasant really. It’s been quite awhile since I started using GoReminders but I don’t see myself stopping any time soon.
Pros:
I liked how the rate of cancellations and requests to reschedule went down.
Cons:
I hope to one day be able to send a reminder to more than one client phone number and email at once.
GoReminders Response
2 months ago
Thank you for sharing your feedback! We're happy to hear that GoReminders has been helpful in reducing cancellations and rescheduling. We'll follow up with you directly to discuss your specific needs regarding sending reminders to multiple client phone numbers and email addresses at once, and explore how we can support you further. -Rhammy, Customer Support
JUST DO IT!!!!!!!
Comments: Very user friendly and they are adding new features all of the time to help get those clients in your door!
Pros:
No more missed appointments!! It pays for itself in no time!
Cons:
What's not to like? I mean seriously?? :)
GoReminders Response
4 months ago
Thank you for the enthusiastic review! We're thrilled to hear that GoReminders has helped eliminate missed appointments and is delivering great value to your business. If you ever have any suggestions or specific needs, feel free to let us know! We're always adding new features and working to make your experience even better. -Rhammy, Customer Support
Great Time Saving Product
Comments: Pleasure to work with. They will develop uogrades and more featurea as needed.
Pros:
Easy to use and pays for itself in saved time.
Cons:
Sometimes tech can take a bit to get back to you and no woeking app for pixel 8 pro.
GoReminders Response
6 months ago
Thank you for your review! We’re delighted to hear that you find GoReminders easy to use and that it’s saving you time. We appreciate your feedback on the tech support response time and the app compatibility with the Pixel 8 Pro. We’ll be reaching out directly to address these concerns. Thank you for your support and for using GoReminders! -Rhammy, Customer Support
