--- description: Learn more about Talkable price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkable Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Talkable](/software/152418/talkable) # Talkable Canonical: https://www.capterra.com.au/software/152418/talkable Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/152418/talkable?page=2) > Empowering eCommerce brands with $4M+ annual revenue to launch high-performing, customizable referral \& loyalty marketing programs. > > Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Talkable? eCommerce brands with $4M+ of annual revenue who wish to increase sales through their existing customer base. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 35 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Talkable - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Talkable directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Campaign Management - Conversion Tracking - Customer Segmentation - Email Marketing - Incentive Management - Lead Engagement - Loyalty Program - Performance Metrics - Promotions Management - Reporting & Statistics - Rewards Management - Third-Party Integrations ## Integrations (2 total) - Adobe Commerce - Shopify ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Referral Software](https://www.capterra.com.au/directory/30681/referral/software) ## Related Categories - [Referral Software](https://www.capterra.com.au/directory/30681/referral/software) - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) ## Alternatives 1. [Viral Loops](https://www.capterra.com.au/software/150927/viral-loops) — 4.6/5 (136 reviews) 2. [UpViral](https://www.capterra.com.au/software/1013010/upviral) — 4.7/5 (107 reviews) 3. [Referral Factory](https://www.capterra.com.au/software/218230/referral-factory) — 4.8/5 (150 reviews) 4. [Buyapowa](https://www.capterra.com.au/software/153180/buyapowa) — 4.6/5 (80 reviews) 5. [ReferralCandy](https://www.capterra.com.au/software/119331/referralcandy) — 4.5/5 (386 reviews) ## Reviews ### "Advanced software + great support" — 5.0/5 > **Russ** | *10 February 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far. > > **Cons**: Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great. > > Extremely positive experience and visible results ----- ### "Helix Sleep Talkable Review" — 5.0/5 > **Richard** | *13 December 2023* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: I love how accessible our account managers are. They are always there to provide ideas and make recommendations to optimize our campaigns. I also love in the platform data and reporting - it makes my life much easier. > > **Cons**: My team would value information on incrementality. We have the ability to run our own internal analyses on this, but it is important to know the impact of the referral program in the grand scheme of the customer's journey to purchase. > > I have had an easy experience navigating the Talkable platform. I have had a great experience with the account managers assigned to our program. ----- ### "Talkable helps increase subscriptions" — 4.0/5 > **Verified Reviewer** | *9 January 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Talkable can help you with referrals and can run through any mobile device or application -- you can drive up your subscriptions by giving out offers and rewards for completed application installations. > > **Cons**: We really didn't need this for our business -- we did a trial run and found that just using MailChimp was a better option for upping our subscribers. ----- ### "Great tool for referral tracking, fabulous account team and account support" — 5.0/5 > **Verified Reviewer** | *9 December 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Everything is automated and we don't need to do anything to track what happens > > **Cons**: It is difficult to isolate and exclude users who knew us before they were referred ----- ### "Referral program that generates income" — 5.0/5 > **Alex** | *25 June 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: While developing a marketing strategy, we’ve decided that could do everything at all times. As it turns out, creating an in-house referral program without a proper tool reminds a fairy tale about Jack of all trades. Therefore we found Talkable. It saves time, and time is money, so it saves our money too. What is awesome about them is complete program support through calls. Whatever a question we asked, they responded. After tests and researches, we built a referral program which drives sales. > > **Cons**: Some reports are confusing, but training and Customer Success manager helped with metrics. > > Perfect service and advanced platform that brings results ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/152418/talkable?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/152418/talkable) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data