--- description: Learn more about BrightHR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.com.au/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 203 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 203 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.com.au/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4865 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3555 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1930 reviews) 4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5309 reviews) 5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1392 reviews) ## Reviews ### "Induction to BrightHR Software and Services" — 4.0/5 > **Lauren** | *19 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: \[sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with these software solutions and their attributes) to support greater uptake and utilisation of these products within our Organisation. > > **Cons**: The Learning Curve - lots of features and benefits which requires time to understand and learn for optimal utilisation. > > First introduction to BrightHR today and impressed with the suite of features and expertise of the staff. ----- ### "1st Training Session" — 5.0/5 > **Lisa** | *28 May 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I found it very user friendly and offers a lot of valuable tools for our Business. I am looking forward to experimenting with all that it has to offer. > > **Cons**: Nothing at all, I am now looking forward to exploring all that BrightHr has to offer. Including asking for assistance, if required. > > My experience has been really great with all aspects, as well with the competent trainer she was amazing. ----- ### "New to Bright HR" — 4.0/5 > **Julie** | *31 March 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. > > **Cons**: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. > > My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. ----- ### "Excellent helpful company" — 5.0/5 > **Chris** | *8 July 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Very helpful and good onboarding. Quick to answer help requests and super speedy with legal advice and indemnity. The range of tools are very helpful, particularly the clocking-in app, Blip, and the expenses app, PoP. > > **Cons**: There's nothing that springs to mind with regards to cons with BrightHR. If anything (being super picky), it would be useful to be able to log a car expenses journey by clocking in and out of a geo-location which PoP doesn't currently offer. > > Very good, very customer focussed and solution driven company. Has a range of tools that make HR and Payroll that little bit easier\! ----- ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 September 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data