--- description: Learn more about BrightHR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.com.au/software/151525/brighthr Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 176 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 176 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.com.au/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) ## Alternatives 1. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1830 reviews) 2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5134 reviews) 3. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4680 reviews) 4. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3247 reviews) 5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7188 reviews) ## Reviews ### "Induction to BrightHR Software and Services" — 4.0/5 > **Lauren** | *19 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: \[sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with these software solutions and their attributes) to support greater uptake and utilisation of these products within our Organisation. > > **Cons**: The Learning Curve - lots of features and benefits which requires time to understand and learn for optimal utilisation. > > First introduction to BrightHR today and impressed with the suite of features and expertise of the staff. ----- ### "1st Training Session" — 5.0/5 > **Lisa** | *28 May 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I found it very user friendly and offers a lot of valuable tools for our Business. I am looking forward to experimenting with all that it has to offer. > > **Cons**: Nothing at all, I am now looking forward to exploring all that BrightHr has to offer. Including asking for assistance, if required. > > My experience has been really great with all aspects, as well with the competent trainer she was amazing. ----- ### "Very supportive" — 5.0/5 > **Shazia** | *17 February 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: They were very supportive especially Ogomma Eze She took me through the whole process and guided me so I am grateful to her. > > **Cons**: We can get bombarded by emails and it is important to connect to understand their requirements before being assumptive. > > Positive experience as I was able to get my issue resolved by Ogomma Eze and Oliva Newton. Thank you both. ----- ### "Outstanding Support from \[sensitive content hidden\] at BrightHR" — 5.0/5 > **Stacey** | *19 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really valuable system for our business. BrightHR offers excellent value for money. The platform covers everything we need in one place – from time tracking to secure document storage – which saves us both time and admin costs. After reviewing our account, we realised we were paying for features we didn’t actually use, and this was resolved quickly and fairly. The communication has been fantastic, especially from \[sensitive content hidden\]. We had some issues with our account setup, including the wrong point of contact being listed, and \[sensitive content hidden\] was superb from start to finish. She was proactive, clear, and incredibly efficient in getting everything corrected. Nothing felt like too much trouble, and she kept us fully informed throughout. > > **Cons**: The only issue I have had was the point of contact not being updated which meant because the POC had left the business, I was not getting emails or calls about payments, however this was swiftly fixed by \[sensitive content hidden\] > > Overall, a great system backed up by excellent customer service. \[sensitive content hidden\] in particular was outstanding – quick, thorough and genuinely helpful. Highly recommend. ----- ### "Superb Customer Care with a human touch\!" — 3.0/5 > **Paula** | *18 July 2025* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\! > > **Cons**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector. > > Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data