--- description: Learn more about Payroll Relief price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Payroll Relief Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Payroll Relief](/software/151189/payroll-relief) # Payroll Relief Canonical: https://www.capterra.com.au/software/151189/payroll-relief Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/151189/payroll-relief?page=2) > A powerful cloud-based payroll processing center designed exclusively for accountants and independent payroll processors. > > Verdict: Rated **3.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Payroll Relief? Payroll Relief is a highly automated payroll processing system designed for accountants and independent payroll processors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 41 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: IRIS Software Group - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: • Initial Fee (Software, Training, Cloud-Hosting): $500 • Per Paycheck Cost: Ranging from $1.90 - $0.60 • W2/1099 e-Filing Fee: $2.35 • Data Conversion Services: $50-$100 per Client - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Check Printing - Compensation Management - Dashboard - Direct Deposit - Employee Database - Employee Self Service - Payroll Management - Payroll Reporting - Self Service Portal - Tax Compliance - Time Tracking - W-2 Preparation ## Integrations (5 total) - QuickBooks Payroll - Sage 50cloud Payroll - Time & Attendance Tracking Software - Time and Attendance - Time and Attendance Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [Direct Deposit Payroll Software](https://www.capterra.com.au/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1333 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews) 5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Reviews ### "DO NOT USE PRR" — 1.0/5 > **Justine** | *29 July 2024* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: The cost was reasonable but you get what you pay for. > > **Cons**: The support is HORRIBLE. Issues with returns being filed on time and accurately. Not taking responsibility for the software's mistakes. > > I've spent so much extra time fixing errors caused by this software, attempting to get penalties abated, and dealing with their horrible support. There team is rude. They close cases without completing them. Support does NOT return calls and they take no accountability for the softwares errors. The system is not properly paying taxes but does not notify you that there is an underpaid amount, instead it just marks it paid when it is not. DO NOT USE ----- ### "Don't Do It" — 1.0/5 > **Sam** | *24 February 2026* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: The button to send employees a link to sign up for their own portal access actually works unlike the last software program. > > **Cons**: Customer service is non existent. Good luck getting ahold of your payroll analyst or their direct report. The way they handled the transition to the new software was atrocious. The new software is still not very good. Not worth the stress they caused by changing everything at the last minute, right before the end of the year. No training on the new software, just "here is the link and good luck". > > Terrible. I would never recommend anyone utilize this service if you want to have a smooth payroll process and get actual customer service. ----- ### "Great tool for small business owners" — 5.0/5 > **Luka** | *28 October 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Very simple and easy to setup the account for small business owners. Great tool and workflow friendly. > > **Cons**: When you process payroll the earliest the employees can receive the amount is in two days. It would be better if it could only take 1 day. > > overall it has been great and it pretty easy to navigate. Love the cloud cabinet which it makes easier for employers to access to their reports and forms ----- ### "Does an okay job, but watch out for price increases" — 3.0/5 > **Mitchell** | *16 July 2025* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: It's easy to scale the number of clients you have in Payroll Relief without adding a huge administrative burden. There are a decent amount of automatic filing options to make it easier. > > **Cons**: It takes a while to get comfortable using the product, and there's very little customization with the product. > > It works for it's intended purpose. I've used it successfully for a couple of years now and don't have very many complaints, so it's doing it's job. But the company keeps increasing prices each year (this year a 7% increase after 10% last year) without adjusting any features, and it's a pretty expensive product to begin with. That being said, I'm comfortable enough with it that it's hard to change. ----- ### "Proceed with Caution" — 3.0/5 > **Greg** | *2 August 2024* | Accounting | Recommendation rating: 2.0/10 > > **Pros**: Easy to use and navigate. Always for decent configuration for complicated payrolls. > > **Cons**: The price keeps going up, and there are very last-minute notifications, many times on 15-day notice with no time to communicate an adjustment to client pricing. There are no new features or additional value to justify the increased pricing. Their competitors are almost the exact same cost with a lot more value, better accuracy, and files/pays all government jurisdictions. It doesn't file or pay all taxes (local specifically). Customer service is subpar, and there are more and more errors that keep occurring. Lastly, Payroll Relief places everything on the firm's shoulders. If they mess up, the firm has to pay. We are switching away to another software. > > It was good at first, but it kept worsening over time. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/151189/payroll-relief?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151189/payroll-relief) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data