Finale Inventory Reviews

Finally, An Inventory Management Solution That Does Just That, Really Well

Comments: After months of testing and trialing every inventory management software and system on the market, Finale has been such a blessing! From the very first day of signing up, the Finale owner and team have been extremely helpful and responsive to any and every one of our questions or concerns. The interface, layout and organization of the Finale app is extremely user-friendly and does not distract the user with unnecessary formats, colors, layouts and displays. We love the minimalist approach. Everything you need and nothing you don't. The search feature is so optimal and incomparably easy to use within every view option. Your search results are instant and appear immediately as you start typing. Finale has the best import tool we have ever seen. You simply copy cells from excel and paste them into the web browser. Finale takes care of the rest. This truly intuitive copy/paste import feature makes saving, importing and editing your catalog via excel spreadsheets a thing of the past. Generating purchase and sales orders were a real pain-point with previous trial services. PO generating in Finale is intuitive and automatic enough so that anyone on our team could go in and place orders with the suppliers stored in the system. You can also create custom fields, which we use for internal communication to streamline our operations. If you use Ship Station (in our opinion the best shipping management software), this is where Finale’s strength is. It flawlessly sync’s with Ship Station ensuring that you only ship products that are in stock and order out-of-stock items. Finale gives you the things you want in an inventory management software without all the fluff. We tried other solutions that tried to be an all-in-one solution, but they all end up being mediocre services. Finale does one thing really well and that’s inventory management. Regular updates of the software leave our team comfortable knowing that as a system, Finale is always pushing for optimal streamlined cutting edge performance and integrations. We are elated to be using Finale and already have accounts for both of our companies.

Pros:

Cloud based, unlimited users, copy and paste import and edit features, easy stock take, integration with ShipStation with regular attention and upgrades. Strongest search feature we’ve seen. Slick interface and automatic purchase order generation.

A more sophisticated platform with excellent customer support

Comments: Overall really great compared to our experiences with other platforms. Customer service hands down is what had us stay with Finale.

Pros:

- excellent customer support -- responsive, knowledgeable, professional- customizable branding features- native integration with QBO, Squarespace, Amazon and Faire

Cons:

- customization requires some coding knowledge- relatively complicated for new users of inventory management software- some quirks in the UX (e.g. sometimes does not auto refresh after inputting data so have to hard refresh screen to see update)

Hard to get support timely. Pay to wait.

Comments: None because I can not get support to fix the errors in the system.

Pros:

Pricing structure for clients maybe still have not had enough call back to figure it out because they are backed up and can't call back.

Cons:

Support from the company. Unable to speak to anyone but a answering service which knows nothing. You basically need to already be a expert to use this software if you are doing anything more then simple things. My business is not simple. Quickbooks almost can do a lot of this.

Finale has improved everything in our company

Comments: Finale was introduced to our company after a long, tedious process of finding and then trying to implement another IMS (Fishbowl). I was skeptical of the great reviews and claims from other users since I had really been put through the wringer by another company during implementation. After going through a demo and poking around a bit, I was sold. Importing all of the data was a breeze, the user interface is intuitive and for me, the best part is that if I did hit a snag, I could be on a screen share with a Finale rep in no time and they would patiently walk me through it. I'm not exaggerating when I say Finale made everything better. It has transformed the way we do business by allowing us to manage our inventory accurately across multiple sales channels and provide a better experience for our customers.

Pros:

Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.

Cons:

We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine.

Great product, but more importantly, great leadership!

Pros:

The software works exactly how it was intended to! Working with Finale leadership to setup our customization was a breeze! Great product and a great team!

Cons:

I have nothing negative to share about this product! Love Finale!

Fantastic inventory management and order management platform with great reporting

Pros:

I've been using Finale for about 3 years and with 2 different businesses of varying SKU complexity. They integrated seamlessly with Amazon, Shopify, and Ebay. The average cost features and customizable reporting make my life so much easier.

Cons:

The FBA integration needs some improvement but there's constantly making improvements and I expect to see that improved soon.

Inventory Management at its Best

Comments: Data synchronization is very easy and fast which makes inventory management and inventory tracking quite effective.

Pros:

It makes it easy for our firm to know what is in stock and what is out of stock and it easily integrates with our system.

Cons:

Still have found no issues with Finale Inventory

Finale Inventory

Comments: Was advertised as easy to install and would be easy to walk through regardless of tech savvy or not but the process dragged and instead of getting it up and running sooner it was several months later.

Pros:

Ability to predict run out of product Cost breakdown QOH and available counts

Cons:

When the site is only updated every five minutes and if having high sales the probability of overselling is so much higher. Was recommended if only a few items left in stock to pause the push for inventory counts then restart once the sale or traffic slows down to catch up.

Finale is 10/10!

Comments: Excellent- would use them again and again

Pros:

Finale was one of the easiest, most intuitive platforms that I have used in my business. The dashboard, functionalities, and capabilities definitely set it apart in the industry. The customer service team and everyone from onboarding through daily assistance were incredible to work with. They helped me tremendously and my business with our inventory management.

Cons:

Nothing- for what I needed to use it for, there were zero issues. Any obstacles I did face, with unique scenarios in my business the team assisted me with and worked through a resolution.

Great inventory sportwear and it can be use any ware in world

Comments: my experience with Finale Inventory has been overwhelmingly positive. The software's user-friendly interface, real-time tracking, order management, and integration capabilities have all contributed to optimizing our inventory operations. It has become an indispensable tool for our business, allowing us to focus on growth and customer satisfaction while efficiently managing our inventory.

Pros:

One of the standout features of Finale Inventory is its intuitive and user-friendly interface. The software is designed to be easy to navigate, making it accessible for users with varying levels of technical expertise. This is particularly important

Cons:

Mobile App Limitations: While the mobile app is appreciated for its accessibility, some users have mentioned that it might lack certain advanced features available on the desktop version. This could limit the effectiveness of managing inventory on the go for more complex tasks

Finale is an extremely manageable, seamless tool!

Comments: After a year and a half with Finale I can definitely say that I would use it/recommend it to other businesses. I can do my job very quickly and accurately with this product.

Pros:

When you take the time to really set up Finale with all of your product information and reorder points tightly, it makes every day work a breeze!

Cons:

I'm definitely not a fan of the "Customize This Screen" feature. It has always had a bit "too" much information to pull from. It can also be very glitchy when trying to reorganize the way your dashboard looks.

Simple but very powerful, Finlale inventory

Comments: Fantastic!

Pros:

Simplicity and versatility! Simplicity and versatility! Simplicity and versatility!

Cons:

Lack of support for Quickbooks online for silver level!!!

Fantastic Fireworks Inventory

Comments: Great product and when needed, which is really rare, that there is a great support structure.

Pros:

That it integrates with Finale 3D which is integral for our business

Cons:

I think overall it could be a be a bit cheaper but understand that development time costs miney

A bright shining spot in the morass of crappy SaaS

Comments: Really good. Been with them for many years.

Pros:

It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair.

Cons:

It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times.

Powerful, flexible inventory and warehouse system with fantastic customer support

Comments: Finale has made all the difference in being able to track and control inventory of thousands of products, across several marketplaces, and reduce our error rate significantly, as well as enable us to scale our growth. Most important has been their amazing customer support, which held our hand through all the integrations and spent a lot of time before and afterward to make sure we were utilizing all the features that would help move the needle for our business. It's a very straightforward product, and behind all the intuitive usage are layers of even more features that I continue to learn.

Pros:

It solved our most major problems, which was keeping track of thousands of products across several marketplace platforms, and getting our warehouses organized and everything barcoded. As manufacturers as well as retailers, we also needed a way to keep better track of components and predict usage, and Finale has a very intuitive and robust system that covers all of that and far beyond. Truly, though, their greatest asset is their customer support team, who know the product thoroughly and has spent many meetings with us to get everything implemented step by step. They are fantastic at explaining and demonstrating how to use the product.

Cons:

There were two features that I expressed a wish for, and it turned out that both were in development (and one has come to fruition already). It is an extremely powerful program and to tell the truth, I don't feel I've even scratched the surface of what it can do, so it is possible that whatever I could think of as a wish is already a feature.

Excellent Cloud Based Inventory Solution For E-Commerce/3rd Party Website Sales

Pros:

What isn't there to love about Finale Inventory! We have been a using Finale Inventory since August 2014 and absolutely love it. We are an online retailer selling primarily on eBay and Amazon including Amazon FBA. Some of the features we love: -Highly Customizable, nearly everything within the software can be customized to the way you want to view it on screen, printed as a report, for search, etc. - Shipstation Integration (Complete integration including even quick view of stock levels from multiple sources within individual Shipstation Orders). - Push Stock Levels (Automatically pushes stock levels to all marketplaces, which for us is Amazon, EBay and Shopify). -Push Lead Days (Automatically sends lead time to marketplaces as stock levels change from different suppliers). -Easy Copy Paste spreadsheet type updates - If you are fine with Excel, they have made the system easy with a simple copy paste to add new items, update stock levels, change prices etc. -Multiple product lookups - ability to link multiple SKUs to one master SKU -Kits and Bundles support - Easy to build kits with bill of materials and push stock levels to market places. -Multiple Locations/Warehouses -Multiple custom item attributes -Quickbooks accounting integration. -Quick view item sales history -FAST customer support. -Developers seem to be open to adding new features based on customer input.

Cons:

Coming from a different software previously (Inflow Inventory), there was a steep learning curve as you would expect. Figuring out how you want to customize your screen takes some time as there are just so many features.

Chocoley Loves Finale

Comments: I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. Having been on the Finale system for the past year, we have been able to easily integrate our website, Chocoley.com, Shipstation, QuickBooks and Amazon.com for a seamless and accurate management of our inventory across all marketing & sales channels. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. No costly software to buy and the customer support has truly been unbelievable... I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system... always with a great attitude and willingness to help and never making us feel like we're taking too much time...and not charging a dime for that added benefit is HUGE!!! Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. I can't imagine using anyone other than Finale for our inventory management system.

Great System and Improving All the Time

Comments: Unfortunately I get the honor of saying that I have been involved in many system purchases, conversions and implementations throughout the years. This applies to many different system types (i.e. accounting, 3rd party bolt ons, inhouse builds, payroll, inventory, analytics, etc.). Finale may forgo at this point some of the 'prettiness' for full throttled efficiency, company specific customization and outstanding customer service. Which is the right direction for me and the companies that I represent. Pretty doesn't get the job done. Not that it can't but too many software companies sell you a system that looks pretty but is limited. Or requires you to continue to purchase additional features...Finale has it built in. While I know Finale has been working on 'pretty' I would still recommend to them to focus on the things that have brought some world class professionals in the area of inventory to their doorstep. I'm a tough customer but this company has partnered with us - I give them a high recommend and look forward to their continued growth.

Pros:

Efficient Entry Customization both in entry fields and reporting Great Customer Service! Company always seems to be working on system improvements

Cons:

All systems lack something but there are no real standouts to me right now. Having done so many system ups, I have had to find less manual or other workarounds to run this system.

Without good customer service, even the best software is pretty much worthless.

Comments: Simple inventory that fits how we work.

Pros:

Finale Inventory is very easy to use, not overly-built and accessible to the small-medium sized business who do not need a complicated ERP management type system. Right out of the gate, it is very easy to set up and start using, so that you can be productive in the first day. Simply start where you need, and build outward from there. There is no need to make things complicated. You can start small and add things in as you need. The concept of a "build" is especially helpful to assist in managing products that are parts of other stock inventory products, and you can utilize this concept for as many layers as makes sense. For instance, several products can be included into another product "build". That product can then one of several products that make up another product "build". And so on, and so on. You can make things as granular or as broad as you need, and Finale Inventory will assist in this process, without limiting your style of work. It is web-based so that it is accessible anywhere you are traveling. Finale Inventory has everything a basic inventory system should have, without the overwhelm usually associated with such systems. Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night. On Monday morning, it was finished. EXCELLENT! Highly recommended to test drive , you won't be disappointed.

Cons:

A web interface has it's limitations, but even that is being improved! Being in the cloud make internet connectivity necessary when using. No surprises there.

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Comments: Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale.
Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary.
We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Pros:

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system. After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations. Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems. Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch. Take the Free Trail, you will NOT be disappointed.

Finally, the answer I was looking for!

Comments: I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me was the incredible value they punched for the price.
I had several criteria that I needed to fulfill for our startup company, several of which were matched in other inventory platforms, but NEVER all of them. Once I found Finale and how they fulfilled all of our needs, I thought it was too good to be true, but it wasn't.
The integration of multiple selling channels including ours (Woo), was of course, necessary. Next, I wanted the inventory to be automatically deducted, which works PERFECTLY with their integration with ShipStation (our shipping platform, a match made in heaven). Then, I found out that they integrated with both Quickbooks Online AND desktop (we use the desktop version and a lot of the other platforms I had searched out didn't offer it for desktop).
I also needed the ability to create bundles for our products as well as the ability to track RAW goods for manufactured goods (since we do some manufacturing in house).
Finally, I needed the peace of mind to know that we would have support and access to lots of learning resources. Not only did they provide this, but they set up several one hour training phone chats which were invaluable.
Overall, as an inventory platform, what can I say? I'm in love with Finale.

Pros:

Their integration with ShipStation, Woo, and Quickbooks desktop. Their INCREDIBLE support and training resources. They've JUST integrated a way to track inventory from within the ShipStation platform so that we don't have to switch back and forth between platforms to be sure our products are ready to be shipped.

Cons:

The interface of the platform isn't very "pretty". I also found it a tad hard to navigate, without the training that they offer. There's a WELL of capability within the platform and it takes a while to understand, BUT I actually wanted it that way.

Ingenious

Comments: it has been very exciting week for me and my co-workers who has been working diligently to migrate from Quickbooks Enterprise to Finale Inventory. we are now doing things we have never dreamed of doing.
Finale Inventory made this transition amazingly easy. we just kept asking ourselves the same question over and over. is that this easy? for example, it would take so many manual entries in Quickbooks in order to set up one new per item price level but in Finale, we were allowed to import a per item price level by simply "copy & paste". we were also allowed to duplicate Quickbooks' memorized transactions by simply importing "order items" within Sales Order or Purchase Order screen and making that sales order an editable template so that we can create a new order from it over and over. Finale is so versatile that we can improvise anything. another powerful tool i've found was "sub-locations". the guys behind Finale must be genius. i wasn't aware of the power of this tool. about a year ago, i came up with an idea of organizing our warehouses in sections or zones and tagging each location. however, i had to put a hold on that idea halfway through since i didn't have a tool to track inventory going in and out of those locations. finally, i am able to put pieces together with Finale coming to rescue. i found sub-locations together with their barcode scanners extremely powerful organizing our warehouses. now i can track every single item i buy and sell and know exactly how many i have in stock. doing a physical inventory was a nightmare before but now it is a snap with Finale. i am still exploring with Finale but i have a full confidence in Finale management team that anything is possible with Finale.

Very functional application with knowledgeable and attentive tech support

Pros:

The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come!

Cons:

Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far.

Finale Inventory is Critical for our business

Pros:

It has out of the box integrations with other software we use like Shopify and Shipstation

Cons:

I wish you could export the views that you have creates in the stock view, with whichever filter you have applied.

Use Finale every day!

Pros:

Finale inventory makes my life so easy for inventory! Everything is so easy! It's inexpensive and you can create hundreds of extra fields to help further organize your inventory

Cons:

Sometimes Finale is TOO simple, which is kind of a bad thing. But I also love that they just don't do certain things. But connectivity works between programs, so that makes up for it.