17 years helping Australian businesses
choose better software

About Similarweb

Similarweb is a software & data company specializing in web analytics, web traffic, competitive intelligence and performance.

Learn more about Similarweb

Pros:

The software is pretty easy to use. The learning curve isn't steep at all.

Cons:

This can then make forecasting for certain sites difficult.

Similarweb ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.6/ 10

Similarweb has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">213</span> user reviews on Capterra.

Have you used Similarweb before?

Share your experiences with other software buyers.

Filter reviews (213)

Nikola
Nikola
Research and Analytics Specialist in Poland
Verified LinkedIn User
Management Consulting, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great tool for web analytics

5.0 7 months ago

Pros:

It's a really well-rounded tool with lots of features, from basic website metrics and ranking to keyword analysis and cross-shopping. It's extremaly intuitive and easy to use and you can download all the results in PDF or Excel format or download ready-made visualizations as pictures. Results look great on presentations for clients and give lots of insights on how clients are using their websites compared to their competitors.

Cons:

Not all the features are available from the start and you need to buy additional "packages" of features, such as separate geographies etc., which can be very costly.

Daniel
Director of SEO in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Marketing Agency Review

5.0 4 months ago

Pros:

The positive user interface paired with the ability to track competitors.

Cons:

Only limited data for new or smaller websites

Sahib
Sales Manager in US
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Similarweb

3.0 6 months ago

Pros:

Has tons of information shown on the platform

Cons:

Not the most intuitive product out there

Katie
Data Strategy and Insights Manager in UK
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Customer Support and Valuable Insights, but Needs More Market Comparison Features

4.0 4 months ago

Comments: Overall, Similarweb is a powerful tool that delivers detailed, insightful data with a supportive customer team that enhances the experience. While the platform excels at providing in-depth market information, the lack of a regional comparison feature limits its functionality for users like me who are looking to conduct multi-market analysis. Nonetheless, the personalised service, regular updates, and unique reports make it an indispensable resource for market intelligence.

Pros:

The customer support at Similarweb is excellent. The team is incredibly responsive, quick to assist, and always eager to accommodate bespoke requests. I appreciate the regular check-ins, where they take the time to walk us through platform updates and introduce us to new features. They also spotlight trend reports which has been a game-changer, offering us insights that are relevant and actionable to build into our client recommendations. The personal attention from the team makes the experience feel more tailored and valuable.

Cons:

One limitation I’ve encountered is the inability to create regions and compare multiple markets side by side within the dashboards. Currently, the platform only allows you to view data for a single market at a time, which can make cross-market analysis more challenging. Having the ability to compare different markets simultaneously would elevate the tool's efficiency.

Eduardo
Analista de Mídia in Brazil
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The Helpfull Plataform

4.0 4 months ago

Comments: I use the plataform propably 1 time to week, It help me to defend my points to the client and help to show oportunities and what are the competition using

Pros:

The insights that the plataform provides me and the info that my client needs

Cons:

I think could have a option to save some reports that I create to use to the same client but in other countrys

Shiran
Director of Media Partnerships in Netherlands
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Media Partnerships

5.0 4 months ago

Comments: I have been using SimilarWeb since 2016 for research and marketing strategy purposes and it's an essential tool for me and my team.

Pros:

Website performance, Similar Sites, and the extension are awesome, I use them daily.

Cons:

Sometimes the data is not 100% accurate but the trends are accurate.

Maircon
Executive Manager in Brazil
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

how easy it made it to gather competitive insights and understand market trends

5.0 4 months ago

Comments: My overall experience with Similarweb has been positive. It's a powerful tool that provides valuable insights into website performance, competitor analysis, and market trends. I found it very helpful for understanding traffic sources and audience behavior across different channels, which has guided my strategic decisions. The platform is user-friendly, but the amount of data can be a bit overwhelming at times. While I appreciate the depth of the insights, the cost of accessing premium features can be a drawback. Despite that, it’s an essential tool for anyone looking to stay competitive in digital marketing

Pros:

What I liked most about Similarweb was how easy it made it to gather competitive insights and understand market trends. It's really user-friendly, and the detailed analytics help me to stay on top of industry shifts. The ability to track performance across different channels and benchmark against competitors is super helpful in guiding strategy decisions. Plus, having all that data in one place saves a lot of time and effort.

Cons:

What I liked least about Similarweb was that some of the more advanced features and deeper data insights are locked behind higher-tier pricing plans. It can get a bit expensive if you need access to all the functionalities. Also, while it provides a lot of data, sometimes it feels overwhelming, and filtering through everything to find exactly what you need can take some time.

Maciej
SEO Director in Poland
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

highly reliable web analytics and competitive intelligence

5.0 4 months ago

Comments: My overall experience with Similarweb has been positive. It offers a user-friendly interface and robust analytics tools, providing valuable insights into website traffic, audience demographics, and competitor performance. The platform is highly reliable for market research, although the more advanced features can be costly. Overall, it's a powerful tool for anyone needing comprehensive web analytics and competitive intelligence.

Pros:

The most appealing aspect of Similarweb is its comprehensive data analytics, offering in-depth insights into web traffic, audience behavior, and market trends, which makes it a powerful tool for competitive analysis and decision-making.

Cons:

What I liked least about Similarweb is that some of its more advanced features and detailed data are locked behind higher-tier pricing plans, which can be limiting for smaller businesses or users with tighter budgets.

Raj
Business Development Manager in US
Online Media, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Use as a Guide and not as a Decision Maker

4.0 4 months ago

Comments: Its decent. I use it on a daily basis to help guide decisions but I don't use it to be the main deciding factor. If any platform can become the main decision maker, then you know its the best. Right now SW is more like a guide rather than a confirmation.

Pros:

Its easy to navigate and quickly gives you a wealth of information.

Cons:

Too costly without knowing with certainty that the data is a 100% accurate.

Marco
Affiliate Manager in Italy
Human Resources, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool

5.0 4 months ago

Comments: For An Affiliate/Partnership Manager is the best tool to assess opportunities and new potential partner

Pros:

The Chrome extension is super easy to use

Cons:

Less intuitive website ranking dashboard

Natalie
Head of Strategy in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Level Up Your Data

5.0 6 months ago

Pros:

Understanding what other companies are doing and how they are performing online holistically is essential for providing the best possible strategy. The insights we gain from SimilarWeb enable us to help our clients compete at the same level. This comprehensive knowledge gives us deep insights into industries we may not be familiar with and enhances our capabilities as marketers. These profound insights, allow both our client and we as an agency to grow.

Cons:

The price and for smaller agencies, managing the costs annually, especially with increases, can be challenging. I understand the time and value put into your tech stack but it's also important to understand the smaller agencies that will champion the tool, as opposed to large holding companies where these tools become part of a suite and are often forgotten. These users are the ones who build loyalty, and staff members may carry that loyalty from agency to agency. Without the opportunity to use the tool, this advocacy is lost.

Chrystian
Marketing Manager in US
Computer Hardware, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SimilarWeb helps me make business decisions

5.0 6 months ago

Comments: I use SimilarWeb a few times a week to look at a variety of different things. Sometimes, just for the sake of curiosity, I will poke around and learn more about my industry or other things that interest me. Definitely a useful tool for someone who has a variety of outside partnerships.

Pros:

I love SimilarWeb. Helps me with my job in Marketing to evaluate keywords, partners, and competitors in the space. No other tool like it (that I know of). Happy that my company invested in SimilarWeb Pro accounts.

Cons:

Obviously, the information in a platform like SimilarWeb is not going to be flawless; you definitely see some things that make you wonder, but it is definitely the best source available currently.

Francesco
Head of Ecommerce in Italy
Cosmetics, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding tool for estimating market trends and comparing websites

5.0 6 months ago

Comments: Similarweb is an outstanding tool for estimating market trends and comparing websites against each other. Its ability to provide detailed analytics and insights into website traffic, audience demographics, and engagement metrics makes it invaluable for anyone looking to understand their online presence or monitor competitors.

Pros:

The interface is intuitive and user-friendly, making it easy for users of all experience levels to navigate and extract valuable information. The clean design and logical layout ensure that finding specific data and reports is straightforward, which enhances the overall user experience.

Cons:

I am not particularly enthusiastic about the keyword analysis feature. It often seems quite imprecise, with data that does not always align with actual search trends. This lack of accuracy can be frustrating, especially for those who rely heavily on keyword insights for their SEO strategies.

Alyssa
Senior Marketing Coordinator in Australia
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great analytics platform

4.0 7 months ago

Comments: It's a great, easy to use platform that provides updates on a monthly basis that is available straight away

Pros:

I like how you can compare your brand with other competing brands in the market and get a real understanding of your competitive landscape while also being able to see how your brand is performing across key metrics

Cons:

I don't like how it doesn't track app or mobile which doesn't make the numbers a true representation

Roee
Director, Product Management. eCommerce in Israel
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great and quick source of information

5.0 6 months ago

Comments: Very good, useful information served quickly and intuitively

Pros:

The widht of the data covered by the system

Cons:

There are some website in which the data is inaccurate compared to the info coming from the owner. I would suggest a "confidence level" indicator.

Alex
Account Executive in US
Internet, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Very solid product

5.0 6 months ago

Pros:

Detailed statistics and analysis, and in depth reporting on advertising data.

Cons:

Some of the data is not 100% accurate, when it comes to traffic, and some items could be sorted better in the UI.

Christian
Marketing Manager in Italy
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Must to have for digital marketers

5.0 4 months ago

Pros:

The UI is user friendly and don't need mayor deepdives or trainings to get used to.

Cons:

That the analysis is based on web or mweb mainly, lack app data

Siqi
Senior Data Analyst in US
Public Relations & Communications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Overall Great SEO Tool

5.0 6 months ago

Pros:

Very easy to use and navigate. Great UX and IT support.

Cons:

Not able to use some advanced features. If I can try it, maybe would consider upgrading the current plan.

Jim
Account Executive in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Similarweb -- Helpful, but sometimes I get lost

4.0 4 months ago

Comments: Overall, Similareweb has been a powerful tool to have in my arsenal as clients ask about the ever-changing digital and competitive landscape. While sometimes the statistics seem to be skewed, it is helpful to start directional conversations with my clients about growth and the competitive landscape.

Pros:

There is a ton of helpful information about all aspects of the digital landscape. Additionally, the visualizations are helpful when directionally providing competitive insights to clients.

Cons:

Often, I find myself lost in all the data provided and am unsure what the most vital aspects to call attention to are. Also, I frequently want to view mobile and desktop data together, but in numerous graphs - there is no way to break the data out in this manner.

Rachel
Account Manager in UK
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great platform!

5.0 4 months ago

Comments: Great - I think there is more I don't use but would be open to. And I know Daniel G would be more than happy to assist.

Pros:

I like the output of the platform - it's a quick and easy win for clients, they love it. If I am ever unsure of how to do anything, I'll message Daniel and he is so helpful and responsive.

Cons:

There's a lot of features I don't use that much so would prefer to opt in for a personality interface which only shows me what I use/would be likely to use.

ALEX
Sr. Digital Media Manager in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Similarweb for Competitive Analysis

5.0 4 months ago

Pros:

As a Digital Media Manager, I love using SimilarWeb for competitive analysis. It helps us understand what strategies our client's competitors are running. I also use it to help reinforce success stories to clients.

Cons:

Historically, Similarweb hasn't had as much creative insight into programmatic ads, but that has recently changed and it has been a reliable source for finding examples of competitor ads.

Fernando
Loyalty Ops Coordinator in Brazil
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Similarweb review

5.0 4 months ago

Pros:

Websites traffic information and users origin

Cons:

Data is not always reliable as it extrapolates a sampling of website traffic

Erica
SAE in US
Public Relations & Communications, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

SimilarWeb Review

4.0 6 months ago

Pros:

Data analytics, helpful with keyword searching, and easy to navigate around. This helps with client media monitoring and finding trends to talk about with the media.

Cons:

Not much I don't like - I just don't use everything (sales, stock features, etc.). They seem interesting but are not needed for me much.

Pavan
Senior Analyst in India
Management Consulting, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Competitor analysis

4.0 6 months ago

Pros:

Easy to find features in the new UI + set up a peer group of 5 to conduct website analysis. Good coverage across many metrics for a large set of countries. Also has mobile vs web splits which can be helpful sometimes.

Cons:

The limitation that you can only select a peer group of 5 websites at a time.

Jerome
Director in UK
Sporting Goods, Self Employed
Used the Software for: 6-12 months
Reviewer Source

SimilarWeb review

5.0 5 months ago

Comments: Overall the extension is a quick way to get valuable data, such as monthly traffic, bounce rate... I use it to gather insights from eCommerce websites to understand their performance and the type of user experience they provide.

Pros:

I love using the extension and quickly get insights about a specific website

Cons:

I think that the pricing i a bit expensive for small businesses