Daxko Operations Reviews

Intuitive and Reliable

Comments: Excellent reports and functionality

Pros:

Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.

Cons:

the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.

Happy Daxko user

Comments: Navigating through this site and the program set up process is much easier than previous software

Pros:

The ease of being able to pull reports with adjusting data and exporting to excel files

Cons:

That would most likely be dependant on my user settings and my access to all options in Daxko

Swiss Army CRM

Comments: versatile and incredibly helpful software. Great for community centers, YMCA's and other applications.

Pros:

combined aspects of CRM and POS allowing for versatile business applications

Cons:

some processes need to be streamlined in changing process dates for membership dependent on situation requires multiple screens to make basic changes.

Data Nightmare

Comments: Besides a few friendly representatives who are quick to respond, my experience using the product for historical data that I need for grant reports and our annual report has been truly awful.

Pros:

- Phone Representatives are friendly and transparent when they do not have answers. - They are at least attempting to have an organization specific report.

Cons:

- Representatives often do not have a way of assisting and cases aren’t resolved - “Not for Historical Data” - No way to track demographic data for activity check in The list goes on, I just don’t have the characters for it.

Daxko Review

Comments: Extremely enjoyable and thoroughly delightful.

Pros:

Intuitive, accessible, and highly applicable.

Cons:

Needing to search using the individual's last name.

Daxko software is great

Comments: Great software, pretty easy to learn and it is constantly being upgraded to improve the output that it's capable of.

Pros:

It provides up to the moment information, so you know where your membership and program enrollment stands 24/7. Its web based so you can access it anywhere and it functions like MS Office, which is what I grew up on.

Cons:

The product is a little bit more expensive that I would prefer.

A unique and easy experience

Comments: overall its an amazing system that be utilized for various platforms

Pros:

I love the fluidity and ease of access on the programs and looking up member info and registrations.

Cons:

what I would like more is to be able to create a list in the order of date of birth onto a excel sheet

Daxko's Ease of Use is great

Comments: I've spent time learning various systems for previously workplaces and many of them take days (in one case weeks) to learn because of their confusing internal workings. Daxko has been a breeze to learn and easy to use. I'd suggest it to anyone I know that might need a database system.

Pros:

The Ease of use if amazing. I learned this system in a under and hour and have been using it for a few months now with no issues.

Cons:

Sometimes there are prompts that say something like "Error saving data in system" without giving an actual reason so I'm not sure how to resolve the issue. Its not very often but does happen from time to time.

Kayleigh Garrett Review

Pros:

It runs smoothly and makes the work day easier.

Cons:

I cannot think of anything that I do not like about the system.

Generally Pleased

Comments: Small learning curve to navigate, but otherwise smooth operation.

Pros:

I like the ease of use and organization!

Cons:

The only critique would be the password update requirement frequency, it should only be required when breached or requested.

DAXKO Operations for the win!

Comments: Overall, I have used DAXKO Operations for over 10 years. It holds a lot of info right at your fingertips, is easily accessible, and I know it well.

Pros:

Holds lots of info at your fingertips, can be accessed from my desktop, off site on my laptop, or from my phone while I'm everywhere

Cons:

Sometimes it has too many clicks to get to where you need to be, also going "back" takes you all the way out sometimes... like while printing info sheets for kids in After SChool

User-Friendly

Comments: My Overall experience with Daxko has been great. I have been using Daxko now for about 10 years and I have never really had any problems with it.

Pros:

Daxko is very user-friendly and very responsive

Cons:

I can't think of anything that I don't like about Daxko

Overall 9 out of 10 rating from me

Comments: I would say it is the best database I've used.

Pros:

I frequently use the History of visits & Event log for actions taken by other staff.

Cons:

Some function or data is more difficult to locate without assistance.

Daxko is Adaptable and Responsive

Comments: Overall I have had a positive experience with Daxko Operations. It is meets my needs 99% of the time. It also changes to improve my user experience.

Pros:

The relatively fast response to the needs of our organization and clear communication about upcoming changes.

Cons:

Getting rosters for events is a little tricky and I wish there was a photo roster of past member access logs. This would help when trying to identify a guest by appearance in the event of an incident where they have not or cannot give their own name

Daxko Review

Comments: In the last 7 years, Ive very much enjoyed working with Dako Operations here at our YMCA. It has made my job as a membership associate smoother and made it easier to get the tasks done that I needed to finish.

Pros:

It is very easy to understand. As someone who trains new hires for our front desk with Daxko, though there is a lot of information. It is very easy to train them and makes it easier for them to retain the information.

Cons:

I wouldn't say that I had any real negative experiences with Daxko. Any troubles that I had were resolved in a timely matter.

great work

Comments: i liked it and enjoy the easy usage. People made it easy

Pros:

easy to use. overall a great experience. wooo

Cons:

nothing. no complaints and easy to use. thumbs up

Easiest Website Ever!

Comments: Daxko Operations has really helped our company flow easily with keeping data, memberships, payments all in order.

Pros:

I started working the front desk at my childcare job about a month and half ago, and let me tell you this website was so easy to pick up on and learn! I had about an hour of training for 2 days total and was ready to start working by the third day! This websites layout is a work of wonders and is so easy to navigate through with little trouble.

Cons:

I have no complaints, this website is really a big help when it comes to payments, memberships, registration, etc.!

Daxko rating

Comments: With Daxko eight years, If I have a problem theirs I can troubleshot.

Pros:

Very easy to use ,have troubleshooting, no problems

Cons:

not having any issues, with Daxko, I open up every morning.

Daxko Operation

Pros:

Is simple and organized once you get used to it.

Cons:

Some aspects of setting up memberships can be quite complicated

Change was worth it!!!

Pros:

Ease of navigation, member engaging and visually so much better

Cons:

merges and moves are not instantaneous,

Modest Review of An Employee

Pros:

I like that payments and membership profiles are not a hassle. Each screen is simple and easy to read.

Cons:

I would like an option for quickly undoing the last action made on an account.

Satisfied with present operations

Comments: Navigation and work completion is all in all on point

Pros:

Easy to teach and guide others through each process

Cons:

Although good in some ways it’s extra sensitive on others overall it works

The evolution of Daxco

Pros:

It was prompt and precise with whatever actions needed

Cons:

It will freeze up and the program will shutdowns

ease of use

Comments: the overall is absolutely fine. i just don't like it aske me to verify who i am after i have already verified who I am

Pros:

i think once you get the hang of it, you find it is actually very simple to use !

Cons:

there are so many different passwords, logging in! and makes you sign in twice .. what is that

New upgrade not as easy for users.. I hope it was made easier for your programmers at least.

Comments: Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in training new personal. As I have been with this YMCA for over 20 years..and been through a few changesand difference software ,I do like this one best.

Pros:

Everything I need to do with an existing member is still there. just takes longer to find

Cons:

the software loads more slowly. Still having trouble locating what I want , but I know its there somewhere. Since the upgrade the member photos have gotten smaller and even seem stretched wider.. We do not need a frame around them. We need to see who they are as some teens/guests try to sneak in as existing members. In case of an emergency I will have trouble finding the member on work out floor or class using that tiny photo.( yes I have enlarged my screen)