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About AuditBoard

CrossComply by AuditBoard is a force-multiplier to help teams meet the scaling compliance needs of their business.

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Pros:

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Cons:

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AuditBoard ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.9/ 10

AuditBoard has an overall rating of 4.7 out 5 stars based on 408 user reviews on Capterra.

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Thomas
Thomas
Internal Audit Manger in France
Verified LinkedIn User
Mining & Metals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best tool to manage internal controls compliance and Internal audits

5.0 11 months ago

Comments: such a great experience for everyone at my company that is not looking at the tool as a burben but as a time saving tool for storing and sharing data and document and status

Pros:

easy of setup and easy of administration easy of use, so easy that no training are necessary for 90% of users

Cons:

as cloud solution sometimes it is not doing exactly what you want but maybe it is because what you want is not compliant

Stephanie
Internal Audit Manager - SOX and QAIP in US
Banking, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard is the premier tool for connected risk and audit management.

5.0 4 months ago

Comments: Overall, my experience with AuditBoard has been highly positive in the two years that I have been a user and administrator. AuditBoard users are highly resourced with the Help Center as well as AuditBoard Academy.

Pros:

The AuditBoard platform is highly customizable, which allows our team to tailor the data captured, and thus reportable, in our operational audits and ICFR. In addition, the ability to define multiple issue types and define relevant fields for each type provides for enhanced enterprise reporting and drives consistency.

Cons:

Not having the ability to do basic formatting in free text fields is a drawback (bullets, bold, italics, etc.)

Paul
IT Audit Manager in US
Chemicals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Auditboard Works Great for Daily processes.

3.0 11 months ago

Comments: I have been involved with this tool, since we first started testing, and was instrumental (from an IT perspective) in getting this implemented into our company. I have also been working with the daily support team to be sure they have the tools they need to be successful. I feel like I have a fairly good understanding of the architecture and the support model for the product and company.

Pros:

The daily working process for audit management is very good. Depending on how the application is configured, you can add different users for different purposes and allow them to see a variety of things. Historical data is fairly easy to capture in dashboards and can be rendered in a variety of ways. Issues are in a separate module, which makes them easy to find and review or reuse as needed.

Cons:

No global search function for topics, documents, etc. Text editing within the work steps is very limited. Additional functionality for bold text, bullets, etc. would be helpful. Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain.

Greg
Audit Manager in US
Banking, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard - Audit

5.0 4 months ago

Comments: Positive. When I have challenges, they're very quick to help

Pros:

User friendly, great visually, customizable, good support. Great for audit.

Cons:

Still some small limitations but the platform is aware and continues to roll out updates.

Donna
Internal Audit Specialist in US
Oil & Energy, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard is a great tool for our Company

5.0 4 months ago

Comments: Our company experience has been good. If we were to implement again, I would take more time in setting everything up initially.

Pros:

Ease of use, multiple resources for self support and access to customer success.

Cons:

The thing I like the least is the control UID naming. The process/subprocess do not add value to the UID but make is long and complicated to remember.

Jonathan
Director IT Audit in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A happy long term customer

5.0 4 months ago

Comments: Overall very happy with the product and how it has helped my team gain efficiencies managing our audit workloads.

Pros:

It makes day to day auditing a lot more streamlined. I also like the interconnectivity between modules.

Cons:

The price has come up substantially, and lately more and more self service is being pushed over former white glove help.

Sharon
Controls and Compliance Manager in US
Utilities, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard User Review

4.0 4 months ago

Comments: I've used it for about a year. I feel there is still a lot to learn

Pros:

The integrated modules. I like that you can set up controls in 1 place and they can be used by the other modules/users.

Cons:

The product is not easily customizable. For example, the policy module cannot be customized to allow the workflow for reviewers to be sequential.

Ryan
SVP Internal Audit in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard

4.0 4 months ago

Comments: Good tool, easy to use, opportunities to enhance data integration and reporting and improve data access governance/administration

Pros:

SOX Hub workflow including interface with control owners for documentation and evidence collection; AuditBoard Sync for real time editing of workpapers within the system

Cons:

lack of segregated user access at admin level when managing multiple types of activities within one instance; for instance, not being able to restrict access to internal audit workpapers from other admins unless you have IA be the admin for the entire platform

Rachel
Director, Audit in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good Solutions

5.0 4 months ago

Comments: Largely positive. Great upgrade to our historical approach of a shared drive to house audit documentation.

Pros:

Lots of solutions for common problems. The help function is very useful as a jumping off point to figure out how to do what I need.

Cons:

Some struggles with evolving with changes. We are long time customers and sometime feel behind the ball catching up.

Rebecca
Senior Financial Analyst in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Success with AuditBoard

5.0 4 months ago

Comments: Overall, AuditBoard has been beneficial to our organization.

Pros:

We like the customization and ease-of-use of the product

Cons:

The customer support could be better. The CSMs don't know the technicalities that the Help Desk employees know.

Justin
Head of Internal Audit in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard is the #1 GRC Tool

5.0 5 months ago

Comments: Overall, its going great. Its streamlining operations at the company and setting us up for future growth.

Pros:

Automation capability, Custom ABI Dasboards for monitoring, single source of truth for process documentation. Accountability and ownership of the controls.

Cons:

Slow response time to fix issues and/or make minor enhancements to the product. Have to submit ideas to the "community" is the standard response when pointing out issues.

Kristie
IT Internal Audit in US
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

New User Journey

4.0 4 months ago

Comments: Overall my experience has been positive. I used AuditBoard at my last company and was an advocate for implementing AuditBoard at my current company that managed the SOX program in Google Sheets. AuditBoard helps limit administrative tasks, assist with version control issues and influence control owners to take ownership of their RCM.

Pros:

Onboarding stakeholders and control owners to AuditBoard is streamlined since the UI is user friendly. Users outside of the IA team are able to quickly navigate to the RCM, PBC and certification page.

Cons:

The complicated backend process to link new IPE records to controls.

Anonymous reviewer
Defense & Space, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A great tool!

5.0 4 months ago

Comments: A great onboarding experience and quick user adoption. Feature rollout is rapid and great.

Pros:

The end user interface is easy to use and intuitive.

Cons:

Some of the feature consistency is different across the different modules where it seems like it should be standard.

Brandon
Director in US
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Go for the best

5.0 4 months ago

Comments: Great, best software that I have used over my career.

Pros:

Easy to use, stakeholders get the software. Its intuitive.

Cons:

Sometimes have issues with data refreshing for dashboarding, but support is generally quick to resolve.

Lauren
Internal Auditor in US
Consumer Goods, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Auditboard is comprehensive and support is great

5.0 11 months ago

Comments: Auditboard has a lot of functions and tools that other audit softwares do not offer.

Pros:

Auditboard support has been super helpful in setting up functions, rolling forward audits, closing SOX programs.

Cons:

Report generating can be easier/more comprehensive. Sometimes I need to generate multiple reports for the information I need, or I need to generate a report to build another report to get the information I need.

Trevor
Sr. Auditor in US
Military, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Review

4.0 6 months ago

Comments: Overall, I really like AuditBoard. I have people on my team who have come from other platforms who agree, and those who wish AB would do things the way their old platform did, but I generally like the product. It has made auditing much more organized and streamlined.

Pros:

Before AuditBoard, we worked on SharePoint, Excel, and several other platforms to get through an audit, and even then it was a manual process to review and plan for the next year. Now AuditBoard makes everything in the process, from planning to remediation, much easier.

Cons:

I've used AB for more than 4 years now and lately it has felt that the focus has moved away from improving its core products in order to build out the ecosystem. There are a bunch of small quirks in its core products, like SOXhub. When I've brought these items to the attention to the helpdesk and consultants, the response is always "suggest it as an idea in the community". This used to be a viable solution, but now I've had ideas out there for more than a year with dozens of "Kudos" (read: "likes") and comments from other users. Even AB staff have commented on a few saying that they've shared the idea and nothing ever happens. There used to be QOL updates at least monthly and now it seems like the community is largely ignored. It might just be my feeling though.

Paul
Sr Audit Consultant in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard

5.0 11 months ago

Comments: Overall experience is great. SOX Hub and Risk Oversight have been great tools. As a IA department we just added Ops Audit and Cross comply.

Pros:

SOX Hub allows you to manage SOX Compliance program with ease. From submitting your documentation request to reporting on audit issue is easy to manage each year. Risk Oversight is a great tool to collect risk rating from risk owners and report on the results via Heatmap. Risk Oversight also allows you to track the status mitigation plans for each risk.

Cons:

The tick and tie feature to audit support is lacking. We are considering data Snipper which is a more powerful tool for auditors linking support to each test attribute.]

Jackie
IT Audit Manager in US
Wholesale, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard is better than the rest

5.0 11 months ago

Comments: My overall experience is positive. Projects are easy to manage. Auditees are happy with it, and we have been able to convert several manual processes formerly performed over email or Teams channels to Workstreams. This is the best audit platform.

Pros:

AuditBoard is very easy to use and provides good status visibility compared to other platforms.

Cons:

Issue management is clunky and reporting does not allow optimal displays of needed fields. There is insufficient linkage between module databases (Issues, SOXHUB, and OpsAudit) for reporting aspects of results, status of findings. AuditBoard is still better than other platforms, and is always improving.

Jorge
Chief Audit Executive in US
Construction, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Selecting the Perfect Audit Solution Partner

5.0 4 months ago

Comments: While selecting the product, I had a great experience with Sales Team ([sensitive content hidden]) was an outstanding representative, who understood my needs but most importantly, set my expectations correctly. I would select AuditBoard again!

Pros:

AuditBoard is a robust platform, which follows a well-thought methodology but it is flexible and adaptable at the same time. It meets my requirements.

Cons:

The implementation process was complex but we made it through. It was performed by a third party (RSM), who was outstanding. However, it took us a while to complete the project.

Michael
Director, SOX in US
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A GRC Tool Designed for Cross-Compliance Functionality

5.0 4 months ago

Comments: Overall, my experience using AuditBoard as an administrator and end user has been very good.

Pros:

A GRC devoted to integrating features and functionality across compliance functions.

Cons:

Some new features/modules could use broader customer beta testing to ensure more feedback is received from core customers.

Karen
Sr. SOX Accountant in US
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Audit Tool

5.0 11 months ago

Pros:

I've been using Auditboard for the past 7 years, and it's been a great tool for SOX Compliance. We have established a great relationship with Auditboard, and have always gotten great support from them. With Auditboard, users are able to access documentation with ease. The user interface is extremely user friendly, and easy to navigate.

Cons:

Narrative integration is great, however, the initial linking is a bit painful and time consuming to do.

Steve
Founder & VP in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Automation and reporting with risk insights are the differentiator

5.0 last year

Comments: Auditboard brings their A-game to every engagement regardless of organizational maturity or size. They are a true partner throughout the entire process.

Pros:

The automation and live on-demand progress and reporting ensures that there are no doubts around the ROI delivered to teams, partners, and stakeholders.

Cons:

The Auditboard team are responsive to feedback and constructive criticism. There are very few bad things to say about the end to end engagement.

AuditBoard Response

last year

Thank you for taking the time to leave a review, Steve! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by automating and reporting risk insights. We're actively working on new features, and your feedback will help inform those!

Andrea
Security Compliance Analyst III in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for audit repository and user access reviews

5.0 4 months ago

Comments: 10/10 with the product and customer service.

Pros:

I like how easy it is to organize and maintain controls, test results, workpapers, and recall the evidence that was requested and submitted for each control. I also like how easy it is to create workflows for user access reviews.

Cons:

I don't like that you cannot create sub workflows that are triggered based on the responses of the main workflow.

Prasanna
Senior Auditor in US
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great Audit Management Tool

5.0 6 months ago

Comments: AuditBoard is a great user friendly tool. The customization feature at different levels really help us meet our needs. The customer service is also amazing as they help you and provide a solution whenever you reach out to them. Ability to perform the surveys and view the results in a reporting format with different views is a plus.

Pros:

The ability to customize different functionality based on your needs especially reporting and dashboard.

Cons:

Cannot open outlook message when we save them as workpaper.

Jenna
Sr Internal Auditor in US
Retail, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Usability Review

5.0 11 months ago

Comments: Love AuditBoard! The application really makes my job process and organization top notch.

Pros:

The ease and automation of the application

Cons:

There are a lot of features that I believe our team is not fully utilizing and I wish that we knew which we should be