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About AuditBoard

CrossComply by AuditBoard is a force-multiplier to help teams meet the scaling compliance needs of their business.

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Pros:

Not Available

Cons:

Not Available

AuditBoard ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.0/10

AuditBoard has an overall rating of 4.7 out 5 stars based on 313 user reviews on Capterra.

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Thomas
Thomas
Internal Audit Manger in France
Verified LinkedIn User
Mining & Metals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best tool to manage internal controls compliance and Internal audits

5.0 6 months ago

Comments: such a great experience for everyone at my company that is not looking at the tool as a burben but as a time saving tool for storing and sharing data and document and status

Pros:

easy of setup and easy of administration easy of use, so easy that no training are necessary for 90% of users

Cons:

as cloud solution sometimes it is not doing exactly what you want but maybe it is because what you want is not compliant

Alfredo
IT Audit Manager in Ireland
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Glanbia Auditboard Tenant

5.0 6 months ago

Comments: Really positive experience, everybody in the team is using it seamlessly and in the same manner, ensuring that our quality standard is kept without additional workload.
QA reviews of our audits are trivial thanks to the forms, resulting in a much cleaner environment.

Pros:

Accessibility is key to our global department. Latency is always the same regardless where we are in the world. Another extremely important key point is the superb support we received throughout this year from the team. All responses were tailored to the questions, this is, somebody took the time to understand our question(s) and reply to them in a very professional manner. No canned responses.

Cons:

A number of steps in our methodology are conditioned by the workflow implemented within the tool. Also, automated generation of documentation is something that we cannot use due to the limited functionality. Hardly a headache, we just adapt our process and use the tool in the most effective manner.

Christy
Sr. Director, Internal Audit in US
Chemicals, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazing Platform!

5.0 last month New

Comments: I'm pleased with all of the capabilities and how AB is continuously enhancing the platform.

Pros:

It's very user friendly. Auditees and auditors find the tool extremely easy to navigate.

Cons:

SOXHub and OpsAudit need to be more integrated, since most auditors need both modules.

Sanjhar
Internal Audit Specialist in US
Insurance, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good tool, but needs to be updated per customer feedback

3.0 6 months ago

Comments: Overall experience AuditBoard is very responsive to our emails and tickets. Most of the time they do resolve our issues and do provide guidance that resolves our issues. The issues we have are the items they have moved away from updating such as moving narratives from old format to new. AuditBoard is so focused to AI that they are not looking at the simple fixes and updates that some customers want.

Pros:

- Very responsive customer service - Ability to see all controls - Ability to see all issues - Ability to see all narratives - Ability to extract controls onto an excel spreadsheet and pick the attributes

Cons:

- Updating the controls in the narratives, very difficult and complicated - Workstream, not user friendly and complicated - Setting up reminders - Dashboarding

Fred
Fred
Sr. Director Internal Audit in US
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard for GRC needs

5.0 4 months ago

Comments: They have been a great partner. They listen to their customers and work with them on solutions.

Pros:

The module approach to adding functionality as you need it. Continued enhancements to product.

Cons:

Currently no significant issues. There have been enhancements that have addressed our needs.

Lauren
Manager, Internal Audit in US
Mining & Metals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard - SOX Hub

5.0 6 months ago

Pros:

I like the ease of use, being able to very easily see my assigned tasks and know what is outstanding or in my queue at any given time.

Cons:

Limitations based on our contract for how many controls we are able to have / test. This causes issues as the company grows in size and implements new controls, and makes the cost higher as we grow.

Amanda
SOX Director in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

EASE of SOX

5.0 6 months ago

Comments: It is great, we are able to automate so many features in SOX program.

Pros:

AuditBoard automates SOX, love the linking of controls to narrative.

Cons:

More robust Risk Assessment process would be great.

JACQUELINE
Sr quality risk and assurance in Mexico
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Software that every audit team needs

5.0 3 months ago

Pros:

Auditboard has helped the team to be more efficient in documenting and finalizing the audits thanks to its ease of use and optimization of automating tasks

Cons:

ABI dashboards limitations dont allow for customizable dashboards from zero

Trevor
Sr. Auditor in US
Military, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Review

4.0 2 months ago New

Comments: Overall, I really like AuditBoard. I have people on my team who have come from other platforms who agree, and those who wish AB would do things the way their old platform did, but I generally like the product. It has made auditing much more organized and streamlined.

Pros:

Before AuditBoard, we worked on SharePoint, Excel, and several other platforms to get through an audit, and even then it was a manual process to review and plan for the next year. Now AuditBoard makes everything in the process, from planning to remediation, much easier.

Cons:

I've used AB for more than 4 years now and lately it has felt that the focus has moved away from improving its core products in order to build out the ecosystem. There are a bunch of small quirks in its core products, like SOXhub. When I've brought these items to the attention to the helpdesk and consultants, the response is always "suggest it as an idea in the community". This used to be a viable solution, but now I've had ideas out there for more than a year with dozens of "Kudos" (read: "likes") and comments from other users. Even AB staff have commented on a few saying that they've shared the idea and nothing ever happens. There used to be QOL updates at least monthly and now it seems like the community is largely ignored. It might just be my feeling though.

Prasanna
Senior Auditor in US
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great Audit Management Tool

5.0 3 weeks ago New

Comments: AuditBoard is a great user friendly tool. The customization feature at different levels really help us meet our needs. The customer service is also amazing as they help you and provide a solution whenever you reach out to them. Ability to perform the surveys and view the results in a reporting format with different views is a plus.

Pros:

The ability to customize different functionality based on your needs especially reporting and dashboard.

Cons:

Cannot open outlook message when we save them as workpaper.

Michelle
VP, Enterprise and Operational Risk Management in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool and easy to use

5.0 11 months ago

Comments: We were looking for a tool that provided a holistic view of risk and didn't require a lot of configuration. Auditboard has been great in that regard. I would've liked to have more consulting up front in the implementation process to make sure that we implemented most effectively. We made some mistakes that we are now correcting that I do think could've been addressed at the beginning. Overall though, I would highly recommend Auditboard.

Pros:

Very intuitive for users; focused on features that enable the front line to play an active role in risk management

Cons:

More flexibility with licensing - there needs to be something between a core license and a stakeholder user. Policy management needs further development to meet the needs of our organization

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, Michelle! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by providing a holistic view of risk. We're actively working on new features, and your feedback will help inform those!

Pooja
AVP of ERM & Climate Change in US
Insurance, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use

4.0 last year

Comments: Overall great experience with AuditBoard.

Pros:

Ease of use. It was very users for our employees to use globally with little to no training needed.

Cons:

Reports - the out of the box dashboards and reports are not helpful. The only way they are useable are through an API with PowerBI.

AuditBoard Response

last year

Thank you for taking the time to leave a review, Pooja! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team on a global scale. We're actively working on new features, and your feedback will help inform those!

Sarah
Head of Internal Audit in US
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

sarah's review

5.0 11 months ago

Pros:

Easy to use product, intuitive, easy to customize but there isn't much need for customization - the product is designed out of the box in alignment with my preferences

Cons:

nothing to note - i've been extremely happy with my experience

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, Sarah! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those!

Elizabeth
Chief Audit Executive in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

OpsAudit Increases Efficiency of Audit Process and Supports Goal of Combined Assurance

5.0 2 years ago

Comments: AuditBoard has been excellent to deal with from the original request for proposal through to ongoing customer service as an existing client. We were particularly happy with the "bite size" on-demand training available to our staff to help shorten the learning curve.

Pros:

OpsAudit is a comprehensive audit management software that provides functionality and efficiency beyond just the internal audit shop. The efficiencies for the internal audit process include one centralized location for enterprise and engagement level risk assessment, workpaper and template repository ready to be pulled into each audit project, built-in templates to document work, easy cross-referencing and hyperlinking, easy to find and respond to review notes, ability to generate multiple report formats directly from the system, and powerful issue tracking and follow-up. In addition, the built-in workflow, forms, and dashboards allow client management to handle their own tasks related to audits, follow-up, and monitoring. The flexibility of adding multiple categories of projects, and multiple unique templates, has allowed us to expand usage of the software beyond the audit department to some second line of defense functions and move towards the goal of combined assurance.

Cons:

There are no features that are bad, or I can think of for improvement.

AuditBoard Response

2 years ago

Thank you for taking the time to leave a review, Elizabeth! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team increase efficiency. We're actively working on new features, and your feedback will help inform those!

Verified Reviewer
Verified LinkedIn User
Defense & Space, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Intuitive Tool

5.0 11 months ago

Pros:

Tool is easy to use to document findings, also workstream and the ability to work with External Audit makes the audit process easier

Cons:

Some linking capabilities can be improved. Should be Fedramp authorized, but the compliance with Fedramp is vague

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team document findings. We're actively working on new features, and your feedback will help inform those!

Ezechiel
Assistant Regional Internal audit Manager in Congo - Brazzaville
Banking, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Leveraging AuditBoard to improve processes

5.0 last year

Pros:

AuditBoard simplifies and streamlines the audit process for businesses of all sizes. It offers a range of features and tools to help auditors manage their work more effectively, including risk assessments, audit planning, testing and sampling tools, and collaboration tools. I appreciate how AuditBoard helps us save time, reduce costs, and improve the quality of our audits.

Cons:

it's worth noting that no software platform is perfect for everyone, and there may be some features of AuditBoard that don't meet your specific needs or preferences. For example, some users may find the platform to be too complex or require a significant learning curve to use effectively. Others may prefer a more customizable interface or integration with other tools and systems. It's important to evaluate your specific requirements and compare them against the features and capabilities of AuditBoard to determine if it's the right choice for your business.

AuditBoard Response

12 months ago

Thank you for taking the time to leave a review, Ezechiel! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team in many aspects, including improving collaboration efforts. We're actively working on new features, and your feedback will help inform those!

Jackie
IT Audit Manager in US
Wholesale, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard is better than the rest

5.0 6 months ago

Comments: My overall experience is positive. Projects are easy to manage. Auditees are happy with it, and we have been able to convert several manual processes formerly performed over email or Teams channels to Workstreams. This is the best audit platform.

Pros:

AuditBoard is very easy to use and provides good status visibility compared to other platforms.

Cons:

Issue management is clunky and reporting does not allow optimal displays of needed fields. There is insufficient linkage between module databases (Issues, SOXHUB, and OpsAudit) for reporting aspects of results, status of findings. AuditBoard is still better than other platforms, and is always improving.

Katelyn
Lead Internal Auditor in US
Market Research, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Auditboard Review

5.0 11 months ago

Comments: Excellent experience overall.

Pros:

The ease of use across all functions is critical for success in our audit department. I appreciate that management can easily access and navigate the tool with little to no guidance.

Cons:

The inability to integrate outside data sources into the tool for risk assessment purposes.

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, Katelyn! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by leveraging across all functions. We're actively working on new features, and your feedback will help inform those!

Jessica
SOX Lead in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard

5.0 11 months ago

Comments: The customer service experience is amazing with AuditBoard. Today, I am at their annual conference in California, and I can't say enough wonderful things about [sensitive content hidden] , Senior Manager, in Customer Success. We were at breakfast and [sensitive content hidden] shared information with us about the weekly office sessions (virtual) that we can attend to learn more about the product. He answered all our questions related to the new features in AuditBoard and even discussed the new SOXHUB Admin Certificate. So excited to do that too. AuditBoard - if you are reading this, [sensitive content hidden] is an asset to your company!

Pros:

The product is very user-friendly, version control is very valuable, and each year new features are rolled out.

Cons:

I would like to see documents open on the same page. For example, to see the issue details open on the side of the page and still see the control info page open.

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, Jessica! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad our Customer Success team has provided great experiences for you and your team. We're actively working on new features, and your feedback will help inform those!

Adam
Global SOX Compliance Manager in US
Human Resources, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

SOXHUB user

4.0 2 years ago

Comments: I feel like I have had a great overall experience with AuditBoard so far. The customer support is top notch and any issues we raise are resolved in a timely manner. Additionally, there is so much training available to help guide you if you are new to the tool.

Pros:

I think I enjoy how user friendly the system is. I came from a public accounting company and the layout of AuditBoard made a lot of sense and everything clicked for me shortly.

Cons:

I wouldn't say that this is something that I don't like about AuditBoard itself, but I work on GITC, and I feel like I may not be able to utilise the full functionality of AuditBoard. We have many systems that are tested as part of a single control and it can make it tough to utilise all of the different features that I think are helpful, but just would not make sense to use from a GITC perspective.

AuditBoard Response

2 years ago

Thank you for taking the time to leave a review, Adam! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad to hear you've had a great experience with our customer support team. We're actively working on new features, and your feedback will help inform those!

Kingsley
US
Used the Software for: Not provided
Reviewer Source

Great way to manage the Internal Audit process

5.0 8 years ago

Comments: I'm an internal auditor and have been using SOXHub for 4 months now. You don't need to be a tech master to navigate through the software, since everything is web-based and support is just a phone call away. The initial process of setting up controls and linking things around can be a bit tricky, but after awhile, everything will come together and make sense. The Dashboard provides a quick and easy way to show what controls are effective and what controls are ineffective. Navigating through everything is a breeze as you can sort my controls, types, control owners, who tested the controls, who reviewed the controls, etc. There's so much functionality involved such as creating specific rules for control owners, external auditors, and system admin. Additionally, you can run reports with specific parameters, to get a quick listing of whatever you are looking for. I really enjoy the WorkStream, which allows you to create tasks for control owners and have them upload their PBCs. It's a good way to keep track of who needs to complete what and also provides a deadline for such individuals to complete their assigned tasks.There's also a neat feature where you can "@username" someone and communicate any questions or concerns you may have. I've done this with my HR Manager, and she thought SOXHub was pretty cool for doing this since emails tend to get lost in the clutter. We also provided this access to our external auditors, and they were able to make their PBC requests and get in touch directly with the control owners, without sending emails. The feedback I received from an individual from Treasury had been positive, as she was happy that the external auditors weren't constantly parading around her desk for requests. Some minor suggestions I have would probably be in regards to the Narratives. The current functionality of editing your narratives is limited to a few general editing tools, but that's understandable since this is not Microsoft WORD. If you are nit-picky on how you like to format things, this can become a nuisance, but updates are along the way. I've talked to the SOXHub support, including James Im, who by far is very helpful, on things that can improve upon. The folks here are constantly listening and taking feedback on what they can do to make SOXHub better. I've offered a few suggestions on features I'd like to see, and within a month or so, the feature was implemented. All-in-all this is a great software. Thank you!

John
Internal Audit Director in US
Oil & Energy, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Brining Efficiencies Through Automation and Collaboration

5.0 11 months ago

Comments: Highly intuitive and clean user workspace.

Pros:

Automated generation of DRAFT and FINAL audit reports.

Cons:

SOXHub Workstream PBCs do not handle multiple requests across various respondents well.

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, John! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team automate generation of audit reports. We're actively working on new features, and your feedback will help inform those!

Makenzie
Internal Auditor in US
Banking, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Audit Board Review

5.0 11 months ago

Comments: We evaluated multiple programs and AuditBoard was the clear winner in our book!

Pros:

Auditboard is very user friendly. Becuase of the ease of use we have had little pushback from stakeholders which is huge!

Cons:

I don't like the fact that some features that we would naturally think are part of the program aren't available and you have to put in a suggestion for them to consider it. For something to be considered it needs multiple thumbs up from users.

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, Makenzie! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those!

SZu Yin
Associate Manager in US
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

a great GRC tool that I can kick the ground running and drive efficiency

5.0 11 months ago

Pros:

We implemented AuditBoard SOX Hub and Ops Audit back in 2022. Our Team has found its a smooth transition from the manual work to the meaningful GRC tool. We can focus on creating survey templates, automated evidence provided by frontline users, follow up status updates much more effiencetly. The alignment between teams is so much easier through ABI dashboard.

Cons:

Overall I like the application and all the new feature it rolled out. U will love ot have a better ROI.

AuditBoard Response

10 months ago

Thank you for taking the time to leave a review, SZu Yin! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team have more alignment. We're actively working on new features, and your feedback will help inform those!

Paul
Sr Audit Consultant in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard

5.0 6 months ago

Comments: Overall experience is great. SOX Hub and Risk Oversight have been great tools. As a IA department we just added Ops Audit and Cross comply.

Pros:

SOX Hub allows you to manage SOX Compliance program with ease. From submitting your documentation request to reporting on audit issue is easy to manage each year. Risk Oversight is a great tool to collect risk rating from risk owners and report on the results via Heatmap. Risk Oversight also allows you to track the status mitigation plans for each risk.

Cons:

The tick and tie feature to audit support is lacking. We are considering data Snipper which is a more powerful tool for auditors linking support to each test attribute.]