---
description: Learn more about Acquire price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Acquire Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Acquire](/software/146821/acquire)

# Acquire

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> Web \&amp; in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video \&amp; voice.
> 
> Verdict: Rated **5.0/5** by 20 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Acquire?

Worldwide - Americas, EMEA, APAC

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 20 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acquire
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Japan, United Kingdom, United States

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Call Center Management
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Engagement
- Customer History
- Customer Support
- Customisable Branding
- Email Management
- Engagement Tracking
- Feedback Management
- File Sharing
- Knowledge Base Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- Onboarding
- Real-Time Chat
- Real-time Consumer-facing Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

## Integrations (34 total)

- Amazon Lex
- Calendly
- Chili Piper
- Dialogflow
- Docusign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Meet
- Guru
- HubSpot CRM
- Instagram
- Jira
- Jotform
- Mailchimp

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
4. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "One of the Best tool for Customer Management" — 5.0/5

> **Kishore** | *1 October 2020* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to access, Multiple Logins can be created.  The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
> 
> **Cons**: Cost of the product is bit high and charging platform fee is also high
> 
> Overall it was good

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### "The best video chat and co-browsing" — 5.0/5

> **Verified Reviewer** | *16 April 2018*
> 
> **Pros**: Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.
> 
> **Cons**: Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

-----

### "Tagove A excellent collaborator" — 4.0/5

> **Gunjan** | *21 February 2017* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> Love this tool\! that really allows Smooth video chat on the browser.&#13;&#10;Very simple to use and no installations required. &#13;&#10;Will be a perfect tool for customer service, along with their other features like co browsing. &#13;&#10;suggest everyone to try it out.

-----

### "Best Live Chat Software" — 5.0/5

> **Mayur** | *27 April 2016*
> 
> **Pros**: Tagove supports instant chat.&#10;I haven’t found any trouble in the installation and the support was also great.&#10;I really recommend this extension to all.
> 
> **Cons**: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.
> 
> Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls.  Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

-----

### "very useful tool for business\!" — 5.0/5

> **Sophia** | *26 May 2016* | Computer Software
> 
> **Pros**: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.
> 
> **Cons**: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.
> 
> Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/146821/acquire)

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