--- description: Learn more about Captorra price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Captorra Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Captorra](/software/145235/captorra) # Captorra Canonical: https://www.capterra.com.au/software/145235/captorra Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/145235/captorra?page=2) > Captorra is the legal industrys leading case intake application. It was initially designed in collaboration with multiple practices > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Captorra? Captorra started focusing on personal injury and mass tort firms, but now offers a solution for bankruptcy, immigration and criminal defense as well. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Captorra - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 200.00 - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Campaign Management - Contact Management - Email Marketing - Lead Generation - Task Management ## Support Options - Email/Help Desk - Chat ## Category - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) ## Related Categories - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Predictive Lead Scoring Software](https://www.capterra.com.au/directory/32276/predictive-lead-scoring/software) ## Alternatives 1. 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Entries are date and time stamped, with a very robust AUDIT function on each documented lead or intake. Automation - Certain functions that allow for automation are fantastic. Welcome Letters, Client Information Packages -- all able to be customized to your Firm's specific needs, OR doesn't need to be utilized at all. Compatibility - Works very well with other CRM software - Client Profiles in particular. Web-Based Software - Accessibility for your employees is very high. Have an iPad? Smartphone? Tablet? As long as you have a device with access to the Internet, you have access to Captorra. Simply open any web-browser, go to the specific Captorra URL, and Log-in\! CONS: - While accessible via mobile device, it does not yet have a Mobile App. - Monthly cost of License. EXPERIENCE: We at GLEN LERNER INJURY ATTORNEYS have had a wonderful experience working to bring Captorra to our Firm. We believe that the use of this software, particularly in a company that is experiencing growth like ours, has not only increased the effectiveness of our Intake Department; but has also influenced greatly our ability to teach using the analytics collected during the intake process. Information is the new Gold, and this software will give you your moneys' worth. - Want to know who your superstars in your organization are with Clients? - Want to know (if appropriately collected) what advertising you use is most effective? The information you collect is all on the Front Line of your business: from the Clients themselves. How you analyze and utilize that information is up to you and your business. ADDITIONALLY: The people at Captorra really care. They are trying to bring innovation to the Legal industry, and I believe they will not stop with just Captorra. Even the CONS we have listed are being addressed, and probably won't be in the Cons list much longer. They are open and willing to listen to your needs and concerns, and will help you find a solution that best fits your Firm. ----- ### "Expensive and doesn't do everything they promised" — 2.0/5 > **Stephanie** | *2 October 2019* | Law Practice | Recommendation rating: 3.0/10 > > **Pros**: Docusign Texting directly from the intake screen. Tracking intakes. > > **Cons**: Creates duplicate parties in our case management system (when existing clients have a new case). Supposedly integrates with our CM system (Needles), but it's just a data dump. Much time is spent copying and pasting the data into the correct fields each time an intake is converted to a case. Ease of use - too much training needed to be able to use it. Reports aren't easy and have bugs. I don't even look at them much anymore due to the time it takes and data not always being accurate, or graphs being blank. Cost - for what you actually get and all of the time it was supposed to save, but doesn't. > > We were very excited about Captorra. The concept was exactly what we needed. However after using it for a year now, our employees are still frustrated by it. They want you to buy licenses for each user, which are expensive, so then the rest of our staff doesn't have access to the system if in a pinch and an intake person isn't available. Plus the training needed is extensive, so it's not worth the time of training all of your employees on it. The concept is great and I really wanted it to work, but it just doesn't deliver. The reports are wonky and they don't have the basic reports ready for you that any firm would need. You have to meet with them to request each report and customize it. They preach that the reporting part of it is what makes it the best solution, but then they don't provide the reports out of the box. ----- ### "Happy Customer" — 5.0/5 > **Brittiany** | *17 August 2023* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Haven't had any issues yet. > > **Cons**: I wish the look of the application was a little more updated. ----- ### "CRM which will keep you going forward with your business" — 4.0/5 > **Verified Reviewer** | *17 February 2022* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Captorra is CRM which comes features like document signature integration and allowing you to customize it on a cloud based software to suit your needs. > > **Cons**: I have not had any issues with Captorra on my end. > > Captorra as been a great help in reach of clients. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/145235/captorra?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/145235/captorra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data