--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.com.au/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) > AI Employment OS unifying HR, payroll \& recruitment for 350k+ businesses. Automate the "admin tax" and move to a hands-off operation. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Activity/News Feed - Applicant Tracking - Attendance Tracking - Automated Scheduling - Background Screening - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Employee Benefits Administration - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Profiles - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Engagement Tracking - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Mobile Access - Nominations - Overtime Calculation - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Reporting/Analytics - Rewards Catalog - Self Service Portal - Status Tracking - Task Management - Tax Compliance - Tax Forms - Time Off Management - Time Tracking - Timesheet Management - W-2 Preparation ... and 48 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4792 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3430 reviews) 3. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5238 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1844 reviews) 5. [Paycor](https://www.capterra.com.au/software/133745/paycor-perform) — 4.3/5 (3040 reviews) ## Reviews ### "By far the best product on the market for HRIS and Payroll\!" — 5.0/5 > **Victoria** | *13 December 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: That our HRIS and Payroll is all in one. > > **Cons**: Importing data from my existing platform into EH, it was problematic and labour intensive. > > Fantastic\! Customer support, on-boarding, payroll and the overall HR platform is the best on the market. ----- ### "Easy to navigate with all you need from an HR/Payroll Platform" — 5.0/5 > **Cristina** | *24 October 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and integrates everything we need. > > **Cons**: That's there's a lot of settings in both HR and Payroll and sometimes it gets confusing. Also my employees have access to both because in order to use rosters they need access to Payroll and sometimes they are entering timesheets in both systems and overlapping, etc. > > My overall experience with Employment Hero has been good. I’ve been using Employment Hero since 2016, right from their very beginning, and it’s been amazing to see how much they’ve improved over the years. It’s clear that they take customer feedback seriously, which is why I believe it’s so important to keep sharing our experiences. After a five-year break in my career, I returned to work in Australia and switched from another HR system over to Employment Hero and I can see that they have some new features even some of the issues we were facing 5 years ago still there. But overall it's a great system and the customer support normally is immediate and very helpful. ----- ### "Employment Hero - give it ago" — 4.0/5 > **Catherine** | *14 January 2025* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Easy system to follow and use, we have both payroll and HR > > **Cons**: Sometimes it can take a while for a query to be answered, especially when it's on the day payroll is being processed > > Generally the system and team are great, there are some instances when I have needed an urgent reply to an email, but it has taken a couple weeks for a reponse to come through. Both the HR and payroll system are easy to navigate and talk to easy other which is great\! ----- ### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5 > **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. > > **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. ----- ### "Better than your run-of-the-mill HRIS" — 5.0/5 > **Shell** | *13 December 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: The absolute ease in using the interface. Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I truly liked most is having pre-made templates (HR Documents and Policies for AU and NZ) especially as I work across both countries. Not having to reinvent the wheel was incredibly helpful, but they also allow us the freedom to clone and tweak to tailor it for our business. > > **Cons**: Some features I wish had more flexibility, for example, having a track record/history for hours of work (to see a staff's work hour pattern across their tenure), however I have been informed that this may be updated early next year which is fantastic. The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool. > > Overall, as per the the title, EH is comparatively better than other standard HRIS and less clunky. I have used a few other CRMs and HRIS' over the last 8 years and EH has been my favourite. While of course nothing is perfect, EH is also very customer/client-focused and open to feedback, in which I have seen features be changed and updated over the past 7 months since using this HRIS. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data