---
description: Learn more about SAP SuccessFactors HCM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: SAP SuccessFactors HCM Cost & Reviews - Capterra Australia 2026
---

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# SAP SuccessFactors HCM

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> Cloud-based human capital management (HCM) software that helps organizations streamline core HR, payroll, and more processes.
> 
> Verdict: Rated **4.0/5** by 295 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SAP SuccessFactors HCM?

SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 295 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 6.30
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SAP SuccessFactors offers a range of pricing options to suit various business needs. The software is typically priced on a per user, per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bhutan, Bolivia, Bosnia and Herzegovina and 128 more

## Features

- Applicant Tracking
- Application Management
- Approval Process Control
- Asynchronous Learning
- Attendance Tracking
- Benefits Management
- Bonus Management
- Budget Management
- Candidate Management
- Compensation Management
- Compensation Statements
- Content Library
- Content Management
- Content Sharing
- Course Authoring
- Course Management
- Course Tracking
- Direct Deposit
- Document Management
- Employee Database
- Employee Management
- Employee Portal
- Employee Reward Programs
- Employee Self Service
- Goal Setting/Tracking
- HR Management
- Interview Management
- Job Management
- Job Posting
- Learner Portal
- Learning Paths/Tracks
- Payroll Reporting
- Peer Appraisals
- Performance Review Management
- Progress Tracking
- Resume Storage
- SCORM Compliance
- Salary Planning
- Self Service Portal
- Self-Service Content Curation
- Skills Assessment
- Task Management
- Tax Compliance
- Tests/Assessments
- Time & Attendance
- Time Tracking
- Timesheet Management
- Training Management
- W-2 Preparation
- Workflow Management

... and 33 more features

## Integrations (14 total)

- Benefitfocus Platform
- Boomi
- Docusign
- LinkedIn Recruiter
- Microsoft Teams
- SAP Analytics Cloud
- SAP BTP
- SAP Build
- SAP Fieldglass
- SAP Integration Suite
- SAP S/4HANA Cloud
- SAP Single Sign-On
- Webex Suite
- eQuest

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality LMS Software](https://www.capterra.com.au/directory/32444/hospitality-lms/software)

## Related Categories

- [Hospitality LMS Software](https://www.capterra.com.au/directory/32444/hospitality-lms/software)
- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Learning Management Systems](https://www.capterra.com.au/directory/30020/learning-management-system/software)

## Alternatives

1. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3653 reviews)
2. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1980 reviews)
3. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13773 reviews)
4. [Dayforce HCM](https://www.capterra.com.au/software/114628/Dayforce-HCM) — 4.3/5 (1065 reviews)
5. [Hrider](https://www.capterra.com.au/software/211585/hrider) — 4.9/5 (95 reviews)

## Reviews

### "SAP HXC Suite : everything in a glance" — 4.0/5

> **Luca** | *11 November 2024* | Packaging & Containers | Recommendation rating: 6.0/10
> 
> **Pros**: The best feature is the native integration with other SAP tools that allow you to leverage the existing data stored in the company's central instance
> 
> **Cons**: Solutuon is not fully usable in all kind of devices. Often pages are not designed efficiently and the elements are not formatted properly to be used in a mobile devices.
> 
> SAP Success Factor provide a huge boost for human resource dapartment activities.

-----

### "SF is so irritating to use." — 2.0/5

> **Audrey** | *11 September 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: allow me to submit claims. otherwise nothing much. previously MOHH had easier claim system before adopting SF
> 
> **Cons**: Difficult to set up. According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the QR code to link. But peopleconnexion is unable to open the QR code.
> 
> Design of the app does not allow idiot proof usage. When I change my claim approver, it is difficult to navigate how to change.&#10;&#10;There are pages with a single word at the top that you wouldnt think is a link, but it is a link for you to click. navigating around is not obvious for first time users

-----

### "Would recommend" — 4.0/5

> **Lexus** | *10 August 2026* | Hospitality | Recommendation rating: 1.0/10
> 
> **Pros**: What I like most about SAP SuccessFactors HCM is that it keeps a lot of employee and work-related information in one place. I like being able to check things like schedules, time off, pay information, goals, and other HR details without having to contact someone every time. Once you get used to it, it can make a lot of basic work tasks pretty convenient.
> 
> **Cons**: What I like least is that it can feel a little complicated and not always very user-friendly. Some menus and features take a while to find, and certain tasks seem to have more steps than necessary. It can also be slow at times, especially when using it on a phone.

-----

### "Good Value one stop shop for Business Management and Logistics." — 4.0/5

> **Garnet** | *19 June 2025* | Computer & Network Security | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your profile fast and efficient.  Great for project management and communicating between departments.
> 
> **Cons**: There are certain complexities to the program that aren't easy for the newest person or even a more experienced person to navigate. Albeit is comprehensive, the format is a bit archaic, as it is a lot like MsDOS in functionality.  I personally didnt enjoy using this software for manufacturing projects.
> 
> Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off requests and time card.  Was not optimally designed to track progress or accuracy of takt times on manufacturing projects.

-----

### "Comprehensive HR software" — 4.0/5

> **Verified Reviewer** | *8 March 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Many features available in the software. There is a mobile app available.
> 
> **Cons**: The navigation is not easy to understand and difficult to find those features.
> 
> It is acceptable, among the better HR software.

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