18 years helping Australian businesses
choose better software
About SocialPilot
SocialPilot helps to scale your social media marketing, engage with your audience, and achieve your business goals consistently
The interface is very intuitive and easy to use.
We've had problems with the app on an iPad. Missing buttons, things not always working, and it doesn't rotate.
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Alternatives Considered:
An easy, well-looking, and not expensive social media manager
Comments: SocialPilot is a good choice for a more professional management of social media. It syncs with the biggest social media, including Facebook, Instagram, Twitter and even TikTok. Also, it is not expensive which makes it possible to use without spending so much money.
Pros:
This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market.
Cons:
It does not have a free plan to use. Also, Instagram's data is not shown on this software for now.

Can't go wrong with this Great Bang for your Buck!
Comments: I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!
Pros:
In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.
Cons:
The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.
SocialPilot Response
5 years ago
Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.
Clunky, frustrating, confusing
Comments: It saved me time compared to manually scheduling updates on each account on each network individually.
Pros:
I appreciate that I can add so many accounts to it without needing to opt for the most expensive package. Managing more than 3 accounts on each social platform is very expensive using other software.
Cons:
The post scheduling system is a nightmare. The browser extension is great, but when I then check the posting schedule it makes no sense. It seems to move posts around of its own accord, even if I move them manually to somewhere I want them. I can't just schedule & leave, I have to check the posts, move things, refresh to check it has actually moved them, move them again, etc. The browser extension saves me time, but the actual scheduling system creates more work & costs me time because of it.
SocialPilot Response
7 years ago
Hi there, Thanks for your review on SocialPilot. Apologies on the inconvenience caused, but the user-interface and the post scheduling is easier to use. We can hop in a call to guide you how exactly the posting schedule is easy and how you can use it with much ease. Please book a time on our calendar: https://calendly.com/socialpilot/meeting/ Regards, Jimit
Social Pilot
Pros:
Pretty easy to signup for an account and get going.
Cons:
The user interface isn’t that great and hard to learn.
Alternatives Considered:
A solid social media marketing tool
Comments: SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.
Pros:
There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension.
Cons:
The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite). However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates. Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually.
SocialPilot Response
5 years ago
We're thrilled you enjoyed the "Post Recycling" feature; we like making our customers happy at SocialPilot! Thanks for leaving the positive review. I hope to see you again soon.

Simple and east to use with all the functionality
Pros:
I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.
Cons:
Nothing I don't dislike , they are upgrading the software all the time.
SocialPilot Response
5 years ago
Dear Nicolle, Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

SocialPilot great for those new to social media
Pros:
I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts.
Cons:
There is a lot of different social media management software available but this one seems to work best for my company. It is fairly easy to use and they don't nickle and dime you to death. So I would say no real cons.
SocialPilot Response
5 years ago
Dear Karen, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us. Thanks, Jimit

Content Curation Without Limitation
Comments: My overall experience with SocialPilot was good. I would use the product in the future.
Pros:
The integration was quick and easy but the best part of using SocialPilot was having an endless stream of content. Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content. This stream allows the user to search for relevant content and add it to your calendar. Simple!
Cons:
At the time, the dashboard needed some work. It needed more options at your fingertips. I'm sure they've updated since then.

Alternatives Considered:
Decent social platform
Pros:
Easy and intuitive to use, does almost everything except Instagram.
Cons:
You couldn’t post to Instagram and the one time I tried to contact their customer service, they weren’t super helpful.
SocialPilot Response
5 years ago
Hi Julie, Thanks for your excellent review. We are thrilled to know that you find SocialPilot easy and intuitive to use. We also have introduced direct posting to Instagram using SocialPilot and Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit
Alternatives Considered:
The best social media scheduling platform
Comments: It would say overall that is one of the platforms that make my business work smoother and more effectively
Pros:
Pricings that make sense, all tier A social media supported with native app scheduling and premium support! What do you need more? Speaking for myself, nothing! Also the customer support is amazing.
Cons:
It could be have some coupons or discounts for dedicated members from time to time.
Experience Using Social Media Platform
Comments:
My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach. It is beneficial for businesses that targets major segment of customers through online marketing.
The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries.
Pros:
The most useful feature I found about this tool was bulk scheduling, curated content and analysing posts. The features like White label reports and simple and ease of navigation inside the tool is one of the major reason for me to recommend this tool to others.
Cons:
There are a few improvements that I can suggest: Getting the metric of the generated report in Excel format. we should be able to connect more platforms without using integration.

Simple and Cheap Social Media Management Software
Comments:
Social Pilot is a simple social media management tool, I decided to sign up for the free plan to get a feel of the software, in comparison to other SM Management tool.
The signup process was easy and I linked my Tumblr, Facebook page, and twitter profile, after which I added my daily posting schedule to each SM account. I liked the Pinterest and Instagram option available. Other accounts SM profiles allowed includes: LinkedIn, Google +, VK and Xing. Social pilot works like buffer and Hootsuite.
To test the feeds feature I had to upgrade my account or start a free trial, sadly, I couldn't start a trial because of' 'Sorry trial membership is not available in your country.' It seems rather ridiculous that upgrades are allowed in my country but the trial isn't?
I can't say I've had this experience with any other SM Manager.
The content curation didn't really provide me with relevant posts as I was testing this on my book blog and there wasn't any entertainment or literature option among the suggested posts categories.
In comparison to other social media managers such as Buffer, Hootsuite, Swift Social and others, Social Pilot doesn't really stand out. Its strong point, however, is its cheap price, the basic plan is $4.99 compared to buffer and HootSuite's $9.99. And while I think it has a lot of potential, it still needs a unique feature that would distinguish it from other softwares in the market.
Pros:
Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite.
Cons:
I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial.
SocialPilot Response
8 years ago
Hi Abigail Thanks for sharing your review. The reason for not having a trial in few countries is that, we have some past spamming history from such specific country users. A genuine user's like you, send us a support request for trial activation and we normally activate that. Feel free to email us if you want to access the trial. We have added many unique features like social media calendar, bulk scheduling, custom FB branding and we are still making our tool more usable. Once again, thanks for our review. Keep sharing your feedback to our support email address and we are more than happy to answer you.

Alternatives Considered:
Best for a newbie or experience SMM!
Comments: Love it. Perfect for a newbie or more experience SMM.
Pros:
I'll be honest, what first attracted me to this product was the price. I was just beginning my career in social media management and I didn't want to pay 100s of $$$ as a newbie. Plus, I was still trying to figure out what product I liked the best. Well, let's just say I'm still using SocialPilot! It's simple to set up your accounts, and customer support is great if you have any questions.
Cons:
Honestly, nothing. At first, it was missing the Reels option but now that's been added!
A great entry level product
Comments: Social Pilot have been a god send to my business. They are constantly adding new features and run regular online events offering insight, training and best practice. The guys can not do enough to help you.
Pros:
Social Pilot is one of only a handful of similar products that offers integration to tumblr as a standard which was vital in my choice. The subscription price points are excellent value for money and allow for growth as and when needed.
Cons:
Bulk upload of postings is not as a easy as one would like. There are two options: 1. Uploading without specifying a posting date and time where by the system will send you’re posting in the order of the upload file using a configurable schedule which you define or 2. Uploading specifying the date and time for the post to be sent. The later I have yet get working. There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue
SocialPilot Response
6 years ago
Hi there, Thanks for your amazing review. Glad to know you like SocialPilot and is value for money! Thanks for letting us know Bulk Scheduling was giving you troubles. We'll surely look into it as there a lot of users who love this feature and how easy it was for them to upload bulk posts. Thanks for your kind words. We are always on the run to make SocialPilot a better tool each day and users like you motivate us to do more. Best, Jimit

SocialPilot is the best option for small teams
Comments: SocialPilot is the best option for companies that just need to have social media presence and not necessarily take over the internet. It has all the necessary tools for the best price.
Pros:
SocialPilot has the best cost benefit for small teams when compared to all the other softwares.
Cons:
Is not suitable for scaling companies/ growing teams.

Schedule You Social Media Post Here
Comments:
Being a digital marketer, its my routine and work responsibility that I need to look after my social channels
right? I always prefer Social pilot as it has been a boon for me since past 1 year. I schedule my post by writing captions, they automatically shorten the URL and fetches the image from the URL.
Pros:
Social Pilot is tool which let you schedule and post into all social channels at the same time. My company is used to take a plan which allows us to connect all the social channels for my project including facebook, twitter, G+, linkedin, Pinterest. So I schedule my posts and the most favourable, they will ask to post as a link or image as it fetches the images from the link in caption.
Cons:
sometimes, we need to reconnect social media profile after some period of time as it disconnects automatically.
SocialPilot Response
5 years ago
Dear Hardi, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us. Thanks, Jimit
SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.
Pros:
It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?
Cons:
If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).
SocialPilot Response
6 years ago
Hi there, Thanks for your wonderful review. Glad to know it makes your life easier. We definitely understand the need of having this and that is the reason we are working on the Advance post feature, where you can create different posts for different social networks at the same time. We'll keep you posted with the updates. Best, Jimit

Manage multiple social media handles with one platform
Comments: SocialPilot is a value for money alterative to expensive social media management platforms available in the market. The interface is easy to understand. The platform can help you integrate almost all the social media handles to schedule posts.
Pros:
- SocialPilot is one such tool that supports integration with TikTok and Pinterest along with other key social media platforms.- You can easily schedule post for the entire week on all social media accounts- The tool allows you to check the preview as well before posting- They also allow you to add UTM parameters for better tracking
Cons:
- At times post is not scheduled efficiently due to bugs. - Hashtag support is missing.

This is the best auto-post tool I've used in the last 10 years. Traffic to my website is increased.
Pros:
Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me. Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month. This is one of the best experiences I've had in my online career. Warmly, Susan Daniels
Cons:
I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.
SocialPilot Response
7 years ago
Hi Susan, Thanks for such an amazing review on SocialPilot. Amazed to know you found SocialPilot the best tool you have used in the span of last 10 years, like wow! Great to hear that SocialPilot helped in increasing your website traffic. About our mobile app, can you please update it to our latest version? We have improved it in our latest update. You can reach out to our support team if you are facing any issues further. Regards, Jimit

Manage your social networks with an easy to use tool
Comments: I used SocialPilot and I really liked it, especially because of its simple and intuitive interface. It is easy to use. You don't need to be a professional. With its many features, SocialPilot is an option to consider for managing your social networks
Pros:
With a fairly competitive market, SocialPilot still manages to do well. I like its dashboard, simplified and uncluttered. It allows easy handling, even when you are a beginner. Despite this small user-friendly interface, SocialPilot has many features. scheduling publications, performance analysis, team collaboration, ad management, etc., everything is there. Also, it is possible to integrate the majority of social networks, TikTok, Facebook, Instagram, Pinterest, and others. With its wide range of services, SocialPilot manages your online presence
Cons:
Sometimes, some page loading problemsPrice a little higher than some competitors

A nice way of keep tabs on your Social Media Presence
Pros:
I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors. Pros: -Schedule posts for your social media accounts -Easily work with a team on assigning tasks and getting things posted - Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule - Less expensive than some competitors
Cons:
This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.
SocialPilot Response
6 years ago
Hi Josh, Thanks for your review and glad to know you are using SocialPilot since our early days. We are always on the run to make SocialPilot a better tool. We'll definitely take in your suggestions and try to make advancements and not make it look clumsy. Thanks, Jimit
I love the simple, clean navigation.
Pros:
I tried a bunch of social marketing solutions while searching for one that fit me and my companies. In searching, I found SocialPilot. I love the simple, clean navigation. It's reminiscent of the old Facebook, so it's incredibly easy to learn to navigate, to add feeds/social pages, and to check out the graphs and analytics. Compared to their competitors, the pricing is at a great level for small to midsize businesses. The repeat posting tool is awesome for book releases and sales where we're posting the same thing for days in a row on different pages to drum up reader interest.
Cons:
They are still working on becoming a Facebook partner to allow direct posting to Instagram. Where most of their competitors have already either done this or worked out alternative ways of posting to Instagram, SP lags behind. As a company, we've noticed IG is becoming really popular for branding and marketing, so this is an imperative feature that needs to be sorted ASAP. Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed. A better way to quickly see where you need to do a repost to get it to go through would be a great option to add.
SocialPilot Response
6 years ago
Hi there, Thanks for the wonderful SocialPilot review. Excited to know you found SocialPilot and just loved the simple and clean navigation. We always focus on how we can make it a better tool each day for users like to you to love it :) We definitely understand the need of having direct Instagram publishing and are aware of the fact that it is a much needed platform. We ourselves are pushing on that fact with Facebook to give us access. Thanks, Jimit

Alternatives Considered:
Would recommend if on a budget
Comments: Linking with Google My Business posts can be a little clunky. Interface is due for a redesign, looks old school.
Pros:
The price is super competitive, interface is quite simple.
Cons:
Sometimes problems with tagging and account posting (rarely). I don't like the analytics since it misses some info sometimes.
A magical software for time management
Comments: Highly recommended software. But social pilots- their quality needs to be improved in every case. Sometimes bugs attack, and sometimes the post is scheduled but not posted. That's so disturbing. However, if you eliminate the mistakes, this software will be applicable to everyone.
Pros:
Earlier, I have to waste on social media management. To work in news media, I have to post the same news on 16 social media every hour. It takes a lot of time with the high possibility of mistakes. Thanks to the social pilot, now I can give news on 20 media with one click. It saves a lot of time of mine.
Cons:
I had a lot of trouble signing in. There are many problems when logging in using Twitter's access. The authorities should address these issues.
The BEST Social Media Management Software for Multiple Business Pages
Comments: I'm using SocialPilot to manage 16 separate Facebook Business Pages. I use this tool to schedule posts and review analytics for my social media accounts. It is incredibly cost effective compared to other platforms I've researched.
Pros:
Where do I start?? I'm able to schedule reoccurring posts for all 16 of my business pages for MONTHS in advance! I'm able to create bit/ly links within the posts, add photos, and more. I'm able to view analytics for individual pages at a glance for specific time periods. SocialPilot has helped me get me social media accounts organized.
Cons:
The only drawback to this software is the analytics-I'd like to see a roll-up of how ALL of my pages are performing combined. It doesn't have that functionality as of yet.
SocialPilot Response
5 years ago
Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We'd love to look at your suggestions too. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us. Thanks, Jimit